Westell Kentrox RMM-700 User manual

© Westell Technologies
Part # 030-300653
WESTELL.COM
INSTALLATION GUIDE
Remote RMM-700
Intelligent Site Management Device
Installation Guide

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Remote RMM-700 Installation Guide
1-800-377-8766
Copyright © 2015 by Westell, Inc. All Rights Reserved. Westell, Kentrox, and Optima Management
System are registered trademarks of Westell. All other names are trademarks of their respective
owners.
Information is correct at time of publication and is subject to change without notice. Contact
Westell in Aurora, Illinois, to verify current product information. Westell, Inc. is an Equal
Opportunity/Affirmative Action employer.
Westell, Inc.
750 North Commons Drive
Aurora, Illinois 60504 USA
Toll Free: [phone]
International: [phone]
Fax: [phone]

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Remote RMM-700 Installation Guide
Product Components
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Page 3
Product Components
Front Panel Components - Remote RMM-700
LED Status LED Description
ALM Summary alarm LED: Illuminates when any point is
in alarm state
DC DC input power LED: Illuminated when valid DC
input power is applied to the unit
FLT Hardware Failure LED:
-- Illuminates when processor is not functioning, or
when RMM-700 has been powered up and
bootloader is loading
-- Blinks when bootloader has loaded and kernel is
loading
-- Goes out when RMM-700 bootup is completed
Pinouts-see
page 4
Analog Input
2 Ethernet Ports
2 Serial Ports
SiteBus Connection
Tx/Rx SMA
Female Cellular/
PCS Antenna Diversity SMA Female
Cellular/PCS Antenna
DC Power Inputs
A & B
12 Discrete Ports
Relay
Serial port 1 operates only
in RS232 mode. Serial port
2 operates in RS485 mode
or RS422 mode.
Unit Status LEDs
Chassis
Ground

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Remote RMM-700 Installation Guide
Pinouts
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Pinouts SiteBus Port
Pin Signal
1 No connection
2+5
3 No connection
4 data
6 ground
6 No connection
7 No connection
8 No connection
8 1
Asynchronous Serial Ports
RS232 Mode
Pin Signal Direction
1 RTS Output
2 DTR Output
3 TXD Output
4 Ground
5 Ground
6 RXD Input
7 DSR Input
8 CTS Input
RS422 Mode Full Duplex
Pin Signal Direction
1 Reserved*
2 TXb Output
3 TXa Output
4 Ground
5 Ground
6 RXa Input
7 RXb Input
8 Reserved*
8 1
RS485 ModeHalf Duplex
Pin Signal Direction
1 Reserved*
2 TXRXb Bidirectional
3 TXRXa Bidirectional
4 Ground
5 Ground
6 Hi-Z
7 Hi-Z
8 Reserved*
* On serial port 2, these pins
are reserved for diagnostic
access. Contact Westell
Customer Assistance for
more information.
Ethernet Switch Ports
Pin Signal Direction
1 RX+ Input
2 RX- Input
3 TX+ Output
4 Termination
5 Termination
6 TX- Output
7 Termination Input
8 Termination Input
Illuminates when a
link is established.
Blinks when data
transfer is active.
81

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Remote RMM-700 Installation Guide
Cautions and Warnings
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Page 5
Cautions and Warnings
Grounding and Electrical Safety
CAUTION: Westell’s Kentrox equipment and peripherals contain electrostatic
sensitive components. Proper handling, shipping, and storage precautions
must be exercised.
CAUTION: During installation, read and observe all additional Cautions and Warnings
shown in Step 1: Install SIM Chip and Wireless Phone Module Hardware in
Remote RMM-700, Step 4: Attach Chassis Ground, and Step 5: Connect
DC Power Input.
Installation
CAUTION: For Westell’s Kentrox equipment to operate safely and correctly, there
must be a safety ground strap between the equipment ground bolts and
the office ground.
Environment
CAUTION: In the event that Remote RMM-700 has been subjected to adverse
environmental conditions, a service inspection of Remote RMM-700
should be made to ensure safe operation.
Restricted Access Locations
CAUTION: The Remote RMM-700 is for use in restricted access locations only.
FCC
The Federal Communications Commission has set limits for emitted radio interference,
and Remote RMM-700 is constructed with this electromagnetic interference (EMI)
limitation in mind. Remote RMM-700 is classified under FCC regulations as a Class A
device, that is, a device for use in commercial environments and not in residential areas.
This device has been tested and shown to comply with the following FCC rule: Part 15
Subpart J. Operation of this equipment in a residential area may cause interference to
radio and TV reception, requiring the user to take whatever steps are necessary to
correct the interference.

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Remote RMM-700 Installation Guide
Cautions and Warnings
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Information is available from the FCC describing possible corrective actions. To
maintain low EMI levels, we suggest that you use only metal connectors and shielded
cable grounded to the frame.
Specifications are subject to change without notice.
Clock Battery
CAUTION: The Real Time Clock battery is intended to last for the life of the product,
and should not require replacement under normal operation. If for any
reason the battery does require replacement, the unit should be returned
for service at Kentrox. Contact Customer Assistance if this need arises.

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Remote RMM-700 Installation Guide
Customer Assistance
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Customer Assistance
All customers, partners, and resellers who have a valid Westell Support and Services
Agreement have complete access to the technical support resources.
Westell offers technical support from 8 a.m. to 5 p.m. Eastern time, Monday - Friday.
Before you contact Westell for assistance, please have the following information
available:
The version of hardware and software you are currently running
The error number and exact wording of any messages that appeared on your screen
What happened and what you were doing when the problem occurred
How you tried to solve the problem
Email Support
Email support is available. You may send email at any time during the day; however,
responses will be provided only during normal business hours, in accordance with your
Service and Support Agreement.
To contact Technical Support, send email to:
[email protected]
Telephone Support
Pre-sales support
Available, at no charge, to anyone who needs technical assistance in determining how
Westell products or solutions can help solve your technical needs. Representatives are
standing by to assist with customer account information and product ordering and
answer questions regarding Westell products and solutions.
Phone number: 800-377-8766, option 1
Hours of Operation: 9 a.m. – 5 p.m. Eastern Time
Post-sales technical support
Available to qualified Westell customers or partners who have not been able to resolve
their technical issue by using our online services. To qualify for support, you must have a
valid Support and Services Agreement.
Phone number: 800-377-8766, option 2
Normal Business Hours: 8 a.m. to 6 p.m. Eastern time
After-Hours Support: Available to qualified customers who are experiencing service-
affecting outages that cannot wait until the next business day. To qualify for after-hours

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Remote RMM-700 Installation Guide
Customer Assistance
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support, you must have a valid 24x7 Support and Services Agreement. Call the number
above, option 2, and follow the prompts for after-hours service.
Product Documentation
You can also access and view the most current versions of Kentrox product
documentation on our Web site at:
http://www.westell.com

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Remote RMM-700 Installation Guide
Required Tools and Materials
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Required Tools and Materials
Tools
#2 Phillips screwdriver
Small flathead screwdriver (Phoenix 3 mm, recommended)
Crimping tool
Wire cutter
Wire stripper
ESD wrist strap
PC or laptop with Kentrox Redirect software installed
Materials
Screws and lock washers sized to fit your equipment rack
Wire for input power connections (16 AWG solid or stranded insulated)
Wire for ground connection (14 AWG, copper conductor)
Ground lugs for rack or other earth ground
Antioxidant
Various required rack cables and cable assemblies. For assistance in acquiring
cables, contact Westell Customer Assistance.

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Remote RMM-700 Installation Guide
Installation
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Installation
Step 1: Install SIM Chip and Wireless Phone Module Hardware in
Remote RMM-700
CAUTION: Kentrox equipment and peripherals contain electrostatic sensitive
components. Proper handling precautions must be exercised.
If your Remote RMM-700 includes the wireless phone module, follow these steps to
install the necessary hardware:
Note: Installation of a SIM Chip and/or wireless phone module is not necessary in all
applications. If your Remote RMM-700 comes with the phone module and SIM
chip installed, proceed to Step 2: Install Mounting Flanges.
1. Affix the FCC sticker (included with the phone module) to the product label on
Remote RMM-700.
2. Using a screwdriver, remove the top/back cover from Remote RMM-700 by
removing the screws from both sides of the top and the center of the back of the
unit. (See Figure 1-1 on page 10). Slide the top cover back and remove it from the
unit.
Figure 1-1 The installer removes the screw from the back side of Remote RMM-700.
Screws

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Remote RMM-700 Installation Guide
Installation
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3. The SIM chip slides into a card holder on the back edge of the circuit board, shown
in Figure 1-2. Follow the steps shown in Figure 1-3 to install the SIM.
.
Figure 1-2 The SIM Chip is shown partially inserted into its card holder.
Figure 1-3 Installation steps for the SIM.
4. To install the Phone Module, start by inserting the two antenna terminals into the
openings in the front of the unit. Turn both wires so they are oriented to connect
SIM Chip
1. Slide metal lock back (toward hinge) 2. Open card holder
3. Insert SIM 4. Press card holder into place against the
circuit board and slide metal lock forward
to lock holder into place

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Remote RMM-700 Installation Guide
Installation
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to the module via the standoff posts with a minimum of twisting. Secure each
terminal with a lock washer and a nut as shown in Figure 1-4.
Figure 1-4 The installer secures an antenna terminal in the front of Remote RMM-700
with a lock washer and nut.
5. Connect the module lead labeled “Main” to the opening marked on the Remote
cover as “TX/RX,” and connect the lead labeled “Aux” to the opening labeled
“Diversity.”
6. As shown in Figure 1-5, insert the end of the phone module opposite the leads into
the module socket on the motherboard. Next, press down the other end of the
phone module until it locks in place.
Figure 1-5 The installer inserts the non-lead end of the phone module into its socket,
above left, and then snaps the module into place, above right.

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Remote RMM-700 Installation Guide
Installation
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7. Run the lead wires through the clips on top of the two white plastic standoffs near
the module as shown in Figure 1-6. In the completed installation, the wires should
be clear of the circuit board.
Figure 1-6 Run the lead wires through the tops of the standoffs to keep them clear of
the circuit board.
8. Reinstall the Remote RMM-700 top cover, and reinsert and tighten the screws in
the top and back panels.
Step 2: Install Mounting Flanges
The Remote RMM-700 is designed for installation in a 19-inch or 23-inch equipment
rack using mounting flanges which attach to each side of the device. The Remote RMM-
700 also can be mounted onto a wall using the same mounting flanges.
Standoffs

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Installation
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Figure 1-7 Mounting flanges oriented to install Remote RMM-700 in a 19-inch rack.
To install Remote RMM-700 flush with the rack face, use screws to attach the mounting
flanges to the three openings near the front of the device as shown in Figure 1-7. Orient
the short and long sides of the mounting brackets as needed to fit the rack width
The installer can place the Remote RMM-700 to protrude from the front of the rack or
to be recessed behind the front by changing the flange orientation and/or by attaching
the flanges to the openings at the rear of each side.
To attach Remote RMM-700 to a wall, attach the flanges to the openings at the rear of
each side, oriented so the other side of the flanges are flush with the rear of the device.
The Remote RMM-700 can then be attached to the wall with screws turned through
openings on the flanges.
Step 3: Attach Remote RMM-700 to Rack
Install mounting screws and lock washers into the mounting holes and tighten firmly to
the face of the rack. No space is required between Remote RMM-700 and any
component above or below Remote RMM-700.
Step 4: Attach Chassis Ground
Connect the chassis ground on the front face of Remote RMM-700 to a suitable ground
such as the frame ground of a rack system or a reliable earth ground.
CAUTION: The chassis ground must be connected to the same earthing electrode
conductor as the DC supply system or to a bonding jumper (from an
earthing terminal or bus) connected to the earthing electrode of the DC
supply system.
The chassis must be located in the same immediate area (such as adjacent
cabinets) as other equipment connected to the same DC power system

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Installation
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Page 15
and earthing electrode conductor. The DC system cannot be earthed
elsewhere.
The DC power source must be located in the same premises as the chassis.
No switching or disconnecting devices can occur between the earthed
conductor of the DC source and the earthing electrode conductor.
Step 5: Connect DC Power Input
WARNING: Turn off the power feed before connecting wires.
Connect the input power feed to the power supply connector. Be careful to observe
polarity.
To connect wires:
1. Turn off power feed.
2. Strip ends of wire 5/16 in. (7 mm).
3. (optional) Using a small flathead screwdriver, loosen screws on sides of power
connector on the bottom right front of Remote RMM-700.
4. (optional) Remove power connector.
5. Insert wire into connector and tighten screws.

Notes: For ground connection,
use 14AWG or larger
conductor.
Apply an appropriate antioxidant to
the bare conductors before crimping
the connector to the connector
mating surface.
A readily accessible disconnect
device (suitably approved and
rated) must be incorporated in
the field wiring.
Caution:
Unscrew these two screws to remove the
power connector, if necessary.

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Installation
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
Notes: Connect power connector to a reliably grounded -48 VDC safety extra-low
voltage (SELV) source.
Use 16 AWG copper conductors.
Typical circuit fuse: 3 A
Step 6: Connect the Port Cables
Connect all port cables per your application. For assistance in acquiring cables, contact
Westell Customer Assistance.
Note: When connecting the communication ports to an external device that does not
share the same earth and signal grounding system, an isolation device should be
used.
Connecting to an Asynchronous Serial Port
Asynchronous serial ports allow terminal devices with asynchronous serial ports (such
as PCs, NEs, and asynchronous modems) to connect to Remote RMM-700.
Connect one of the asynchronous serial ports (labeled RS 232 and RS 485/422 on the
front panel) to an external device, such as a modem:
8-pin modular plug to 8-pin modular plug rollover DTE ro DTE null RS232 cable
Male DB-25 to 8-pin modular plug DTE to DCE straight cable
Female DB-25 to 8-pin modular plug DTE to DTE null RS232 cable
Female DB-9 to 8-pin modular plug DTE to DTE null RS232 cable
Note: Use shielded cable to ensure compliance with applicable emission standards.
Connecting to a Switched Ethernet Port
The switched Ethernet ports allow you to connect Ethernet-capable devices to Remote
RMM-700 and allow you to connect Remote RMM-700 to a LAN.
Use an 8-pin modular plug to 8-pin modular plug straight 100BaseT cable to connect
one of the switched Ethernet ports (labeled ETHERNET on the Remote RMM-700
front panel) to an Ethernet device on your network.
Step 7: Configure an IP Address
Configuring the IP address allows Remote RMM-700 to be accessed remotely.

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Remote RMM-700 Installation Guide
Installation
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Page 17
To configure the IP address:
1. Install Westell’s Kentrox Redirect software on your laptop or PC. When the
installation is complete, Kentrox Redirect and Kentrox Kickstart icons appear on
your desktop.
2. Use a standard CAT5 Ethernet cable to connect the PC or laptop to an Ethernet
port on Remote RMM-700.
3. Launch Kentrox Kickstart. Kickstart discovers the Remote RMM-700 device, as
shown in Figure 1-8.

Note: If the Remote RMM-700 device is not discovered within one minute, select
Help> Aboutin Kentrox Kickstart, then click the Network
Troubleshooting Guidelink for instructions.
Figure 1-8 The Kentrox Kickstart GUI shows that it has discovered a Remote, in this
case under the hostname rmc27.
Important: If a security alert appears advising that the server’s host key is not
cached in the registry, click the “yes” button to add the key to the
cache. See Figure 1-9.

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Installation
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Figure 1-9 Host key security alert.
4. Click SSH Terminal(or select Tools> SSH Terminal). An SSH window opens,
displaying the login prompt.
5. At the login prompt, enter admin. This is the default login.
6. At the Remote RMM-700 password prompt, enter password. This is the default
password.
7. At the command prompt, enter config interface bridge switch ip address,
followed by the IP address and subnet mask. For example:
config interface bridge switch ip address 10.34.64.222 255.255.255.0
8. At the command prompt, enter config ip route default and the default
gateway address. For example:
config ip route default 172.10.11.222

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Remote RMM-700 Installation Guide
Technical Specifications
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Technical Specifications
Specification Description
Weight 3.15 lb (1.42 kg)
Size Height: 1.6 in. (4.1 cm)
Width: 11.8 in. (30 cm)
Depth: 8.6 in. (21.8 cm)
Mounting Mounts in a standard 19-in. or 23-in. rack. Also wall mounts.
Operating
Environment
(Ambient)
Temperature: -40° to 65°C
Relative humidity: 0% to 95% (non-condensing)
Power Dual input (A/B feed): 5 watts minimum, 12 watts maximum
Input voltage range: +/- 20 to 60VDC
Voltage applications: +24VDC and -48VDC
Fuse Ratings 0.5 A at 60 VDC
Input/Output Ports 2 10/100 BaseT Ethernet switch ports
1 RS232 asynchronous serial port
1 RS485/RS422 asynchronous serial port
1 SiteBus, One Wire Interface
Up to 12 One Wire sensors
12 Digital inputs, pre-wetted with common ground
1 Analog input:
Voltage mode:
Range: +/- 0 to 10 VDC
Input impedance: greater than or equal to 400K Ohm
Current mode:
Range: 4 to 20 mA DC
Input impedance: 100 Ohm
Accuracy: +/-2% of full-scale
1 Relay output:
· Contact rating: 30 VDC at 2 A resistive
Contact type: Form C