Western Digital Dual-option Backup USB 2.0 User manual

Western Digital
External USB Hard Drive
Dual-option Backup
USB 2.0
User Manual

Western Digital
WD Dual-option Backup External USB Hard Drive
User Manual
Information furnished by Western Digital is believed to be accurate and reliable. However, no responsibility is assumed by
Western Digital for its use nor for any infringement of patents or other rights of third parties which may result from its use. No
license is granted by implication or otherwise under any patent or patent rights of Western Digital. Western Digital reserves the
right to change specifications at any time without notice.
© 2004 Western Digital Technologies, Inc. All rights reserved.
Western Digital and the Western Digital logo are registered trademarks and WD, WD Dual-option, and Safe Shutdown are
trademarks of Western Digital Technologies, Inc. Retrospect and the Dantz logo are registered trademarks of Dantz Development
Corporation. Other marks may be mentioned herein that belong to other companies.
2779-001014-A00 06/04

TABLE OF CONTENTS - i
Table of Contents
1 Getting Started
Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Updating Your Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Recording Your Drive Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Registering Your Product. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2 Setting Up
Windows 98SE/Me/2000/XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Macintosh OS v9.2.2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Macintosh OS X v10.2.8+ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3Connecting the Drive
Connect the Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Formatting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Using Safe Shutdown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
WD Button Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
4 Using the Backup Software
Manual Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Changing Your Manual Backup Settings . . . . . . . . . . . . . . . . . . . . . . . . . 12
Automatic Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Changing Your Automatic Backup Settings . . . . . . . . . . . . . . . . . . . . . . . 16
Restoring Files From a Backup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Additional Features of Retrospect Express . . . . . . . . . . . . . . . . . . . . . . . . 16
5 Positioning the Drive
Installing the Drive Stands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Installing the Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
6Disconnecting the Drive
Windows Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Macintosh Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Removing Retrospect Express . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Removing WD Button Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

TABLE OF CONTENTS - ii
7 Troubleshooting
Frequently Asked Questions - USB Information . . . . . . . . . . . . . . . . . . . 20
Frequently Asked Questions - Installation . . . . . . . . . . . . . . . . . . . . . . . . 21
WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
8 Appendix
Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Agency Approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Radio Frequency Interference Statement . . . . . . . . . . . . . . . . . . . . . . . . . 23
Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Obtaining Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
One-Year Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

GETTING STARTED - 1
WD DUAL-OPTION EXTERNAL USB HARD DRIVE
USER MANUAL
Getting Started
Thank you for purchasing the WD Dual-option backup external USB hard drive. Hi-speed
storage, conveniently placed buttons and easy-to-use backup features make this external drive
an ideal solution for that much-needed additional storage and a perfect place to back up your
valuable data, music, photos, and movies. This user manual provides step-by-step installation
instructions and other important information regarding your WD product. For the latest
Western Digital product information and news, visit our Web site at www.westerndigital.com.
Kit Contents
!WD Dual-option Backup external USB 2.0 hard drive
!6 ft. (1.8m) USB 2.0 certified cable
!Installation CD with Dantz®Retrospect®Express backup software and detailed user
manuals
!AC adapter with power cord
!Quick Install Guide
!Vertical stands
!Feet for horizontal placement
System Requirements
Note: It is recommended that you install the latest service pack (SP) and updates to obtain the
highest performance and reliability. See page 2 for direct links.
Windows®
!Available USB 2.0 or 1.1 port*
!Windows 98SE/Me/2000/XP
*USB 2.0 host required for Hi-Speed USB 2.0 performance. USB 2.0 is highly recommended because of the
significant reduction in filetransfertimecompared to USB 1.1.
Note: To determine whether your system supports USB 2.0, see "USB Information" on page 20.
1
Macintosh®
!Available USB 2.0 or 1.1 port*
!Mac®OS v9.2.2 or Mac OS X v10.2.8+

GETTING STARTED - 2
WD DUAL-OPTION EXTERNAL USB HARD DRIVE
USER MANUAL
Updating Your Operating System
Windows
Updating your operating system using Windows Update
(Start > Windows Update) or go to windowsupdate.microsoft.com. The following are direct
links:
!Windows XP Service Pack 1
http://www.microsoft.com/WindowsXP/pro/downloads/servicepacks/sp1/express.asp
!Availability of Windows Service Pack 1 USB 1.1 and 2.0 Update
http://support.microsoft.com/?kbid=822603
!Windows 2000 Service Pack 4
http://www.microsoft.com/windows2000/downloads/servicepacks/sp4/default.asp
Macintosh
Go to the Apple menu and select Software Update. For more information regarding updating
your system, visit http://www.apple.com/macosx.
Recording Your Drive Information
In the table that follows, enter the serial number, model number, and purchase date for your
new Western Digital product. The complete serial number and model number are on the
large label located on the back panel of the unit. You will need this information for setup and
technical support.
IMPORTANT: Do not remove, tear, or damage the tape seal or any labels from the drive;
these actions will void the warranty.
Serial Number:
Model Number: Purchase Date:

GETTING STARTED - 3
WD DUAL-OPTION EXTERNAL USB HARD DRIVE
USER MANUAL
Registering Your Product
Register online now at https://www.wdc.com/en/products/registration.
Handling Precautions
Western Digital products are precision instruments and should be handled with care during
unpacking and installation. These drives may be damaged by rough handling, shock, or
vibration. Be aware of the following precautions when unpacking and installing your external
hard drive:
!Do not unpack the unit until you are ready to install it.
!Do not drop or jolt the drive.
!The unit should not be moved during drive activity.
!The unit is not intended as a portable device.
!Do not attempt to open the drive and service it yourself. Removing the cover may expose
you to harmful electrical voltages and will void the warranty.
!Do not open the external hard drive case or your warranty is void.
!To allow proper ventilation, do not block the air slots on the underside, top, or rear of the
enclosure. Do not stack any objects on top of the drive that may block ventilation.
IMPORTANT:This product contains no user-serviceable parts. Refer servicing to
authorized WD personnel or an authorized WD service center only.

SETTING UP - 4
WD DUAL-OPTION EXTERNAL USB HARD DRIVE
USER MANUAL
Setting Up
The installation CD contains the Retrospect Express backup software as well as important
drivers for your WD Dual-option backup external USB drive. Carefully follow the
appropriate procedure for your operating system.
Windows 98SE/Me/2000/XP
1. Insert the installation CD into your CD-ROM drive. The program will autorun and
display a setup menu. Select the option to Install Retrospect Express for Western Digital.
2. Retrospect Express Installer launches and displays the following window:
3. The license agreement screen will display. To proceed, select I accept the terms in the
license agreement and click Next.
2

SETTING UP - 5
WD DUAL-OPTION EXTERNAL USB HARD DRIVE
USER MANUAL
4. In the next screen, select the Recommended installation option and click Next.
5. After installation is complete, click Finish.
6. Launch Retrospect Express from the Start menu. Go to Start > Program Files >
Retrospect > Retrospect 6.5. The software immediately asks you for a license code. Since
your Western Digital edition has already been licensed, the license code field is
automatically filled in. Click OK.
7. In the next screen, you will be prompted to register Retrospect Express. Select Register
Now to complete the registration information and click either the option to e-mail, or
print and fax the information.
8. Proceed to "Connecting the Unit" on page 8.

SETTING UP - 6
WD DUAL-OPTION EXTERNAL USB HARD DRIVE
USER MANUAL
Macintosh OS v9.2.2
1. To format or reinitialize the drive, select Control Panel > Extensions Manager from the
Apple menu.
2. Disable File Exchange from the extensions list by clearing the adjacent check box and
click Restart.
3. After restart, a message appears asking you to initialize the drive. Enter a name, select
Mac OS Extended from the menu, and click Initialize.
4. Click Continue to confirm drive initialization. A hard drive icon with the name you
assigned will appear on the desktop after the formatting process is completed. To
re-enable File Exchange, select the check box in Extensions Manager and click Restart.
5. After restart, insert the installation CD into your CD-ROM drive.
6. A Retrospect Express CD icon will appear on the desktop screen. Double-click on the CD
icon to access its contents. Double-click on the Retrospect Express Installer icon to begin
setup.
7. Click the button to accept the license agreement in the next window and follow the
on-screen instructions to complete the install. After the installation is complete, go to the
Applications folder and launch Retrospect Express.
8. Retrospect Express will ask you to personalize your software copy. Complete the fields for
your name and organization, accept the included license code, and click OK.
9. In the next screen, you will be prompted to register Retrospect Express. Select
Register Now to complete the registration information and click either the option to
e-mail, or print and fax the information.
10. Proceed to "Setting Up the Backup Software" on page 10.
IMPORTANT - Macintosh users only: You must reinitialize the Western Digital drive to
HFS Extended format (or other Mac OS drive formats) prior to using the installation CD.
Skip to page 8 to connect the unit; then follow the steps below to format and set up the
drive.