Western Digital MY PASSPORT AIR User manual

External Portable
My Passport™for Mac
Portable Hard Drive
User Manual
My Passport for Mac User Manual

ii
WD Service and Support
Should you encounter any problem, please give us an opportunity to address it before returning
this product. Most technical support questions can be answered through our knowledge base
or email support service at http://support.wd.com. If the answer is not available or if you prefer,
please contact WD™at the best telephone number shown below.
Your product includes 30 days of free telephone support during the warranty period. This 30-
day period starts on the date of your first telephone contact with WD Technical Support. Email
support is free for the entire warranty period and our extensive knowledge base is available
24/7. To help us keep you informed of new features and services, remember to register your
product online at http://register.wd.com.
Accessing Online Support
Visit our product support website at http://support.wd.com and choose from these topics:
 Downloads—Download drivers, software, and updates for your WD product.
 Registration—Register your WD product to get the latest updates and special offers.
 Warranty & RMA Services—Get warranty, product replacement (RMA), RMA status, and
data recovery information.
 Knowledge Base—Search by keyword, phrase, or Answer ID.
 Installation—Get online installation help for your WD product or software.
 WD Community—Share your thoughts and connect with other WD users.
Contacting WD Technical Support
When contacting WD for support, have your WD product serial number, system hardware, and
system software versions available.
North America Europe (toll free)* 00800 ASK4 WDEU
English 800.ASK.4WDC (00800 27549338)
(800.275.4932) Europe [phone]
Spanish 800.832.4778 Middle East [phone]
Africa [phone]
Mexico 001 8002754932 Russia 8 10 8002 335 5011
South America Asia Pacific
Chile 1230 020 5871 Australia 1800 429 861 / 0011 800 2275 4932
Colombia 009 800 83247788 China 800 820 6682 / 400 627 6682
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Uruguay 000 413 598 3787 Indonesia 001 803 852 3993
Argentina 0800 4440839 Japan 0800 805 7293
Brazil 0800 7704932 Korea 02 2120 3415
0021 800 83247788 Malaysia 1800 817 477
New Zealand 0508 555 639 / 00800 2275 4932
Philippines 1800 1855 0277
Singapore 1800 608 6008
Taiwan 0800 225 593
Thailand 00 1800 852 5913
Other countries [phone]
* Toll free number available in the following countries: Austria, Belgium, Czech Republic, Denmark, France, Germany,
Ireland, Italy, Netherlands, Norway, Poland, Slovakia, Spain, Sweden, Switzerland, United Kingdom.

MY PASSPORT FOR MAC
USER MANUAL
TABLE OF CONTENTS – iii
Table of Contents
WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Accessing Online Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Contacting WD Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
1 About Your WD Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Operating System Compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Disk Drive Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
USB 3.0 Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Power/Activity LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Registering Your Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2 Connecting the Drive and Getting Started . . . . . . . . . . . . . . . . . . . . . . 5
Connecting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Getting Started with the WD Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
3 Locking and Unlocking the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Password Protecting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Unlocking the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
With the WD Security or WD Drive Utilities Software . . . . . . . . . . . . . . . . . . . . . . . . 12
With the WD Drive Unlock Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Changing Your Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Turning Off the Drive Lock Feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
4 Managing and Customizing the Drive . . . . . . . . . . . . . . . . . . . . . . . . . 17
Checking Drive Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Erasing the Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Using the Drive Erase Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Using Five Invalid Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Registering the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Restoring the WD Software and Disk Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Safely Disconnecting the Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Setting the Drive Sleep Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
5 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Installing, Partitioning, and Formatting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

MY PASSPORT FOR MAC
USER MANUAL
TABLE OF CONTENTS – iv
6 Using the Drive with a Windows Computer . . . . . . . . . . . . . . . . . . . . . 26
Reformatting the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Restoring the WD Software and Disk Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
A Compliance and Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . 27
Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
FCC Class B Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
ICES-003/NMB-003 Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Safety Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
CE Compliance For Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
KC Notice (Republic of Korea only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Environmental Compliance (China). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Obtaining Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
GNU General Public License (“GPL”) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

MY PASSPORT FOR MAC
USER MANUAL
ABOUT YOUR WD DRIVE – 1
About Your WD Drive
Welcome to your My Passport™for Mac portable hard drive. This drive offers high
capacity in a sleek portable device. It features ultra-fast USB 3.0 connectivity and
password protection with hardware encryption to help protect your files from
unauthorized use.
This introductory chapter includes the following topics:
Features
Kit Contents
Optional Accessories
Operating System Compatibility
Physical Description
Registering Your Drive
Handling Precautions
Features
Major features of the My Passport for Mac drive include:
Ultra-fast transfer rates—When connected to a USB 3.0 port, your My Passport for
Mac drive lets you access and save files with blazing speed. Reduce transfer time by up
to three times when compared to USB 2.0 transfer time.*
*Performance may vary based on your hardware and system configuration.
Ultra-sleek design with high capacity—This ultra-sleek drive is thin and fast with
plenty of capacity for your important digital content.
USB 3.0 and USB 2.0 compatibility—With this single drive you get compatibility with
the latest USB 3.0 devices and backward compatibility with USB 2.0 devices as well.
WD Drive Utilities™software—Register your drive, set the drive sleep timer, run
diagnostics, and more using the WD Drive Utilities software.
WD Security™software—Set password protection and hardware encryption for your
drive to help protect your files from unauthorized use or access.
Durable enclosure protects the drive inside—We know your data is important to you.
So we build the drive inside to our demanding requirements for durability, shock
tolerance, and long-term reliability. Then, we protect the drive with a durable enclosure
designed for beauty.
USB-powered—Powered directly from the USB port on your computer. No separate
power supply is needed.
Important: For the latest WD product information and news, visit our website at
http://www.westerndigital.com. For the latest software, firmware, and product
documentation and information, go to http://support.wd.com/downloads.
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MY PASSPORT FOR MAC
USER MANUAL
ABOUT YOUR WD DRIVE – 2
Kit Contents
As shown in Figure 1, your My Passport for Mac drive kit includes the following:
 My Passport for Mac portable hard drive, with the WD Drive Utilities and
WD Security software
 USB 3.0 cable
 Quick Install Guide
Optional Accessories
For information about optional accessories for WD products, visit:
Operating System Compatibility
Your M y P asspor t for Mac drive and the WD Drive Utilities and WD Security software are
compatible with the following operating systems:
Compatibility can vary, depending on hardware configuration and operating system.
Figure 1. My Passport for Mac Portable Hard Drive Kit Components
US www.wdstore.com
Canada www.wdstore.ca
Europe www.wdstore.eu
Australia www.wdstore.com.au
Singapore www.wdstore.sg
All others Contact WD Technical Support in your region. For a list of Technical Support
contacts, visit http://support.wd.com and see Knowledge Base Answer ID 1048.
Mac OS X Windows
 Snow Leopard
 Lion
 Mountain Lion
 Mavericks
 Yose mite
 Windows Vista®
 Windows 7
 Windows 8
 Windows 8.1
Quick Install Guide
USB 3.0 Cable
My Passport for Mac
Portable Hard Drive

MY PASSPORT FOR MAC
USER MANUAL
ABOUT YOUR WD DRIVE – 3
For highest performance and reliability, always install the latest updates and service
pack (SP). For Windows computers, go to the Start menu and select Windows Update.
For Mac computers, go to the Apple menu and select Software Update.
Disk Drive Format
Your My Passport for Mac drive is formatted as a single HFS+J partition for compatibility
with Mac OS X operating systems. If you want to use the drive with a Windows
computer, see “Reformatting the Drive” on page 26 and “Troubleshooting” on page 24.
Physical Description
As shown in Figure 2, the My Passport for Mac drive has:
 A USB 3.0 interface port
 A power/activity LED indicator
USB 3.0 Interface
USB 3.0 supports data transfer rates up to 5 Gb/s.
USB 3.0 is backward compatible with USB 2.0. Connection to a USB 2.0 port transfers
data at the port speed—up to 480 Mb/s.
Power/Activity LED
The power/activity LED shows the drive’s power state as follows:
Figure 2. My Passport for Mac Drive
LED Appearance Power State/Activity
On steady Idle
Fast flashing, approximately 3 times per second Activity
Slow flashing, approximately every 2.5 seconds System standby
USB 3.0 Interface Port
Power/Activity LED

MY PASSPORT FOR MAC
USER MANUAL
ABOUT YOUR WD DRIVE – 4
Registering Your Drive
Always register your My Passport for Mac drive to get the latest updates and special
offers. You can easily register your drive using the WD Drive Utilities software, as
described in “Registering the Drive” on page 21. Another way is to register online at
http://register.wd.com.
Handling Precautions
WD products are precision instruments and must be handled with care during unpacking
and installation. Rough handling, shock, or vibration can damage drives. Always observe
the following precautions when unpacking and installing your external storage product:
 Do not drop or jolt the drive.
 Do not move the drive during activity.

MY PASSPORT FOR MAC
USER MANUAL
CONNECTING THE DRIVE AND GETTING STARTED – 5
Connecting the Drive and Getting Started
This chapter provides instructions for connecting the drive and installing the WD
software on your computer. It includes the following topics:
Connecting the Drive
Getting Started with the WD Software
Connecting the Drive
1. Turn on your computer.
2. Connect the drive to your computer as shown in Figure 3.
3. Verify that the My Passport drive appears under DEVICES in the Sidebar area of your
Finder display:
Note: If the External disks check box is selected on your Finder Preferences
dialog, the My Passport icon displays on your desktop:
Figure 3. Connecting the My Passport Drive
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MY PASSPORT FOR MAC
USER MANUAL
CONNECTING THE DRIVE AND GETTING STARTED – 6
Your My Passport drive is now ready to use as an external storage device. You can
enhance its capabilities by installing the WD software that is on the drive:
 WD Drive Utilities
 WD Security
Getting Started with the WD Software
1. Double-click the My Passport Finder listing or desktop icon, and then double-click
the WD Apps Setup file on the screen that displays:
2. Click Next on the WD Apps Setup wizard, Software Installer dialog:

MY PASSPORT FOR MAC
USER MANUAL
CONNECTING THE DRIVE AND GETTING STARTED – 7
3. On the Installation Type dialog:
a. Select the option to specify the WD software that you want to install:
 Recommended Install installs both the WD Drive Utilities and the
WD Security software
 Custom Install installs the WD software that you select on the next screen
b. Click the Western Digital End User License Agreement link and read the
agreement.
c. Select the I agree... check box to signify that you accept the agreement and
activate the Next button.
d. Click Next.
4. The dialog that appears depends on the installation option you selected at Step 3:
IF you selected the . . . option THEN . . .
Recommended Install Type your password in the Password box and
click OK:
(Continued)

MY PASSPORT FOR MAC
USER MANUAL
CONNECTING THE DRIVE AND GETTING STARTED – 8
5. The Installing Applications dialog:
 Shows the progress of the software installation
 Displays a brief description of each application
 Activates the Next button when the installation completes
Custom Install a. Select the check box for the application that
you want to install and click Next:
b. Type your password in the Password box
and click OK:
IF you selected the . . . option THEN . . .

MY PASSPORT FOR MAC
USER MANUAL
CONNECTING THE DRIVE AND GETTING STARTED – 9
6. Click Next to display the Installation Complete dialog:
On the Installation Complete dialog, click:
 Manage your drive... to open the WD Drive Utilities software. (See Figure 4 on
page 10 and “Managing and Customizing the Drive” on page 17.)
 Set Security... to open the WD Drive Security software. (See Figure 5 on page 10
and “Locking and Unlocking the Drive” on page 11.)
 The Register your product link to access the WD Support Portal web page.
 Finish to close the Installation Complete dialog.

MY PASSPORT FOR MAC
USER MANUAL
CONNECTING THE DRIVE AND GETTING STARTED – 10
Figure 4. WD Drive Utilities Screen
Figure 5. WD Security Screen
Note: The displayed capacity
on this screen is an example. You
will see a displayed capacity that
matches your connected drive.
Note: The displayed capacity
on this screen is an example. You
will see a displayed capacity that
matches your connected drive.

MY PASSPORT FOR MAC
USER MANUAL
LOCKING AND UNLOCKING THE DRIVE – 11
Locking and Unlocking the Drive
This chapter includes the following topics:
Password Protecting the Drive
Unlocking the Drive
Changing Your Password
Turning Off the Drive Lock Feature
Password Protecting the Drive
You should password protect your drive if you are worried that someone else will gain
access to your drive and you do not want them to see your files on the drive.
1. Click Go > Applications >WD Security to display the WD Security screen, Set
Security dialog (see Figure 5 on page 10).
2. If you have more than one supported device connected to your computer, select the
one that you want to create a password for.
3. Read the warning about the possibility of data loss if you forget your password.
4. Type your password in the Password box, using up to 25 characters.
5. Retype your password in the Verify Password box.
6. Type a hint to help remember your password in the Password Hint box.
7. Select the Enable auto unlock for this computer... check box if you want the
WD Security software to remember your password for the selected drive on this
computer.
Important: If you select the Enable auto unlock for this computer... check box,
the first time you restart your computer or disconnect and reconnect the drive after
creating a password, your operating system requests permission to allow the
WD Security software to access your password:
Click Always Allow to avoid this dialog in the future.
8. Click Set Password to save your password and enable hardware encryption for your
drive.
CAUTION! The WD Security software uses your password to electronically lock and
unlock your drive. If you forget your password, you will not be able to access the data
that is on your drive or write new data to it. You will have to erase the drive before you
can use it again.
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MY PASSPORT FOR MAC
USER MANUAL
LOCKING AND UNLOCKING THE DRIVE – 12
Unlocking the Drive
After you have created a password to keep others from accessing the files on your drive,
unless you selected the Enable auto unlock for this computer... check box, you will
have to type your password to unlock the drive whenever:
 You shut down and restart your computer
 You disconnect and reconnect the drive to your computer
 Your computer exits the sleep mode
You will have to do this even if you do not have the WD Security software installed on
your computer.
In each case, the WD Security software replaces the desktop icon for your My Passport
drive with the WD Unlocker virtual CD (VCD) icon:
The WD Unlocker VCD provides the WD Drive Unlock utility that you can use to unlock
the drive. Or, you can use either the WD Security or the WD Drive Utilities software to
unlock the drive.
With the WD Security or WD Drive Utilities Software
Whenever you shut down and restart your computer or disconnect and reconnect the
drive to your computer, starting either the WD Security or WD Drive Utilities software
displays the Unlock Drive dialog:
CAUTION! After creating a password, the drive remains unlocked for as long as you
continue your current work session. Then the WD Security software:
 Locks the drive when you shut down your computer, disconnect your drive, or your
computer goes into the sleep mode
 Requires you to type your password to unlock the drive when you restart your
computer or reconnect your drive, UNLESS you selected the Enable auto unlock
for this computer... check box when you created your password

MY PASSPORT FOR MAC
USER MANUAL
LOCKING AND UNLOCKING THE DRIVE – 13
This happens either:
 Automatically if you only have the one locked My Passport drive connected to your
computer
 When you select the locked drive on either the WD Security or WD Drive Utilities
screen if you have more than one supported My Passport drive connected to your
computer
To unlock the drive:
1. If you do not see the Unlock Drive dialog, click either:
 Go > Applications > WD Security
 Go > Applications > WD Drive Utilities
2. If you have more than one supported device connected to your computer, select the
one that is locked to display the Unlock Drive dialog.
3. On the Unlock Drive dialog:
a. Type your password in the Password box.
b. Click Unlock Drive.
With the WD Drive Unlock Utility
Whenever you connect your password-protected drive to a computer that does not have
the WD Security or WD Drive Utilities software installed, you can use the WD Drive
Unlock utility to unlock the drive there. The Drive Unlock utility is on a virtual CD (VCD)
drive that appears on your desktop display.
1. Double-click the WD Unlocker VCD icon on your desktop:
2. Double-click the WD Drive Unlock application on the screen that displays:

MY PASSPORT FOR MAC
USER MANUAL
LOCKING AND UNLOCKING THE DRIVE – 14
The WD Drive Unlock utility screen displays:
3. On the WD Drive Unlock utility screen:
a. Type your password in the Password box.
b. Select the Enable auto unlock for this computer... check box if you want the
WD Drive Unlock utility to remember your password on this computer.
c. Click Unlock Drive.
Changing Your Password
1. Click Go > Applications >WD Security to display the WD Security screen (see
Figure 5 on page 10).
2. If you have more than one supported device connected to your computer, select the
one with the password that you want to change to display the Edit security settings
dialog:
Note: The displayed capacity
on this screen is an example. You
will see a displayed capacity that
matches your connected drive.

MY PASSPORT FOR MAC
USER MANUAL
LOCKING AND UNLOCKING THE DRIVE – 15
3. On the Edit security settings dialog, select the Change password option to display
the change password dialog:
4. On the change password dialog:
a. Type your current password in the Current Password box.
b. Type your new password in the New Password box, using up to 25 characters.
c. Retype your new password in the Verify Password box.
d. Type a hint to help remember your new password in the Password Hint box.
e. Select or clear the Enable auto unlock for this computer... check box to signify
whether you want the WD Security software to remember your new password for
the selected drive on this computer.
f. Click Update Security Settings.
Turning Off the Drive Lock Feature
1. Click Go > Applications >WD Security to display the WD Security screen (see
Figure 5 on page 10).
2. If you have more than one supported device connected to your computer, select the
one with the password that you want to remove to display the Edit security settings
dialog:
CAUTION! After changing a password, the drive remains unlocked for as long as you
continue your current work session. Then the WD Security software:
 Locks the drive when you shut down your computer, disconnect your drive, or your
computer goes into the sleep mode
 Requires you to type your password to unlock the drive when you restart your
computer or reconnect your drive, UNLESS you selected the Enable auto unlock
for this computer... check box when you changed your password

MY PASSPORT FOR MAC
USER MANUAL
LOCKING AND UNLOCKING THE DRIVE – 16
3. On the Edit security settings dialog, the Remove password option is selected by
default:
a. Type your password in the Password box.
b. Click Update Security Settings.