Western Digital WDBP6A0040BBK User manual

My Passport™for Mac
Portable Hard Drive
User Manual
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Accessing Online Support
Visit our product support website at support.wdc.com and choose from these topics:
▪Registration – Register your WD product to get the latest updates and special offers at: register.wdc.com
▪Downloads –Download software and updates for your WD product at: support.wdc.com/downloads
▪Email Support – Get technical and other support through email at: support.wdc.com/support
▪Warranty & RMA Services – Get warranty, product replacement (RMA), RMA status, accessories, and data
recovery information at: support.wdc.com/warranty
▪Knowledge Base – Search by keyword, phrase, or answer ID at: support.wdc.com/knowledgebase
▪WD Community – Share your thoughts and connect with other WD users at: community.wdc.com
▪Phone Support – Get phone numbers for contacting support by region at: support.wdc.com

Table of Contents
_________
Accessing Online Support.................................................................................ii
_________
1 About Your WD Drive....................................................................................1
Features.............................................................................................................................1
Kit Contents......................................................................................................................2
Optional Accessories.......................................................................................................2
Operating System Compatibility....................................................................................2
Disk Drive Format.............................................................................................................2
Physical Description.........................................................................................................3
USB 3.0 Interface.................................................................................................................3
Power/Activity LED.............................................................................................................3
Registering Your Drive.....................................................................................................3
Handling Precautions.......................................................................................................4
_________
2 Connecting the Drive and Getting Started.................................................5
Connecting the Drive...................................................................................................... 5
Getting Started with the WD Software......................................................................... 6
_________
3 WD Discovery.................................................................................................7
Installing WD Discovery...................................................................................................7
Using WD Discovery........................................................................................................8
Devices Tab...................................................................................................................... 8
Apps Tab...........................................................................................................................8
Available Apps..................................................................................................................8
_________
4 Locking and Unlocking the Drive...............................................................10
Password Protecting the Drive.....................................................................................10
Unlocking the Drive........................................................................................................11
With the WD Security or WD Drive Utilities Software...................................................11
With the WD Drive Unlock Utility.................................................................................... 12
Changing Your Password.............................................................................................. 14
Turning Off the Drive Lock Feature...............................................................................15
_________
5 Managing and Customizing the Drive........................................................16
My Passport for Mac
User Manual i

Checking Drive Health...................................................................................................16
Erasing the Drive............................................................................................................ 17
Using the Drive Erase Function.........................................................................................17
Using Five Invalid Passwords............................................................................................18
Registering the Drive.....................................................................................................18
Restoring the WD Software.......................................................................................... 19
Turning Off the LED........................................................................................................19
Safely Disconnecting the Drive ....................................................................................19
_________
6 Managing and Customizing the Software.................................................20
Checking for Software Updates...................................................................................20
Uninstalling the WD Software.......................................................................................21
_________
7 Reformatting the Drive................................................................................22
Reformatting the Drive..................................................................................................22
Restoring the WD Software..........................................................................................22
_________
8 Troubleshooting.......................................................................................... 23
Installing, Partitioning, and Formatting the Drive....................................................... 23
Frequently Asked Questions......................................................................................... 23
_________
9 Compliance and Warranty Information.....................................................25
Regulatory Compliance.................................................................................................25
FCC Class B Information................................................................................................... 25
ICES-003/NMB-003 Statement....................................................................................... 25
Safety Compliance............................................................................................................ 25
CE Compliance For Europe.............................................................................................. 26
KC Notice (Republic of Korea only).................................................................................26
Environmental Compliance (China)..............................................................................26
Warranty Information.................................................................................................... 26
Obtaining Service..............................................................................................................26
Limited Warranty...............................................................................................................27
Australia/New Zealand.....................................................................................................28
Warranty............................................................................................................................ 28
Obtaining Service..............................................................................................................29
GNU General Public License (“GPL”)............................................................................29
My Passport for Mac
User Manual ii

1About Your WD Drive
Welcome to your My Passport for Mac™portable hard drive. This drive offers high
capacity in a sleek portable device. It features ultra-fast USB 3.0 connectivity, local
and cloud backup, and password protection to help protect your files from
unauthorized use.
This introductory chapter includes the following topics:
Features
Kit Contents
Optional Accessories
Operating System Compatibility
Disk Drive Format
Physical Description
Registering Your Drive
Handling Precautions
Features
With a compact design, high capacity, and your choice of local or cloud backup,
My Passport for Mac fits perfectly into the busy life of anyone with an on-the-go
digital life.
Password Protection with Hardware Encryption — The My Passport for Mac drive’s
built-in 256-bit AES Hardware Encryption with WD Security™software helps keep
your content private and safe. Just activate password protection and set your own
personalized password.
Password Protection — The WD Security™software helps keep your content private
and safe. Just activate password protection and set your own personalized
password.
Reimagined Design — The bold, vibrant design of the My Passport for Mac drive is
sure to stop you in your tracks. It is portable storage reimagined and gives you the
opportunity to express yourself! Available in a wide range of beautiful colors, you
can pick what complements your own personal style.
Easy to Use — My Passport for Mac portable storage is ready to use out of the box
so you can start transferring files, saving your memories and backing up right away.
It comes with all the software you need to help protect all your data, including WD
Security and WD Drive Utilities™software.
Important: For the latest WD product information and news, visit our
website at http://www.wdc.com. For the latest software,
firmware, and product documentation and information, go to
http://support.wdc.com/downloads.aspx
About Your WD Drive
My Passport for Mac
User Manual 1

Kit Contents
As shown in figure 1, your My Passport for Mac drive kit includes the following:
Figure 1: My Passport for Mac Portable Hard Drive Kit Components
▪ My Passport for Mac portable hard drive, with the WD Discovery™, WD Security
and WD Drive Utilities software
▪ USB 3.0 cable
▪ Quick install guide
Optional Accessories
For information about optional accessories for WD products, visit www.wdc.com
Operating System Compatibility
Your My Passport for Mac drive and the WD Drive Utilities and WD Security
software are compatible with the following operating systems:
Windows macOS™
▪ Windows 7
▪ Windows 8
▪ Windows 8.1
▪ Windows 10
▪ Mavericks
▪ Yosemite
▪ El Capitan
▪ Sierra
Compatibility can vary, depending on hardware configuration and operating
system.
For highest performance and reliability, always install the latest updates and service
pack (SP). For Mac computers, go to the Apple menu and select Software Update.
For Windows computers, go to the Start menu and select Windows Update.
Disk Drive Format
Your My Passport for Mac drive is formatted as a single HSF+J partition for
compatibility with Mac OS X operating systems. If you want to use the drive with a
Windows computer, see Reformatting the Drive and Troubleshooting.
About Your WD Drive
My Passport for Mac
User Manual 2

Physical Description
As shown in figure 2, the My Passport for Mac drive has:
▪ A USB 3.0 interface port
▪ A power/activity LED indicator
USB 3.0 Interface
USB 3.0 supports interface transfer rates up to 5 Gb/s.
USB 3.0 is backward compatible with USB 2.0. USB 2.0 supports interface transfer
rates up to 480 Mb/s.
Figure 2: My Passport for Mac drive
Power/Activity LED
The power/activity LED shows the drive’s power state as follows:
LED Appearance Power State/Activity
On steady Idle
Fast flashing, approximately 3 times per second Activity
Slow flashing, approximately every 2.5 seconds System standby
Off Unit off or has been configured to have the LED
turned off using WD Drive Utilities
Registering Your Drive
Always register your My Passport for Mac drive to get the latest updates and
special offers. You can easily register your drive using the WD Discovery software.
Another way is to register online at http://register.wdc.com
About Your WD Drive
My Passport for Mac
User Manual 3

Handling Precautions
WD products are precision instruments and must be handled with care during
unpacking and installation. Rough handling, shock, or vibration can damage drives.
Always observe the following precautions when unpacking and installing your
external storage product:
▪ Do not drop or jolt the drive.
▪ Do not move the drive during activity.
About Your WD Drive
My Passport for Mac
User Manual 4

2Connecting the Drive and Getting Started
This chapter provides instructions for connecting the drive. It includes the following
topics:
Connecting the Drive
Getting Started with the WD Software
Connecting the Drive
1. Turn on your computer.
2. Connect the drive to your computer as shown in figure 3.
3. Verify that the My Passport drive appears under DEVICES in the Sidebar area of
your Finder display:
Note: If the External disks check box is selected on your Finder Preferences dialog, the My
Passport icon displays on your desktop:
Figure 3: Connecting the My Passport Drive
Connecting the Drive and Getting Started
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Your My Passport for Mac drive is now ready to use as an external storage
device. You can enhance its capabilities by installing the WD software that is on
the drive:
▪ WD Apps Setup
Getting Started with the WD Software
1. For Windows, run WD Discovery.exe to install WD software to help you get a
backup plan and modify drive settings. If you don’t have internet connectivity,
please install WD Backup™and WD Drive Utilities™from the WD Software
Offline Installers > For Windows folder.
2. For Mac, open WD Discovery for Mac.dmg to install WD software to help
modify drive settings. If you don’t have internet connectivity, please install WD
Drive Utilities™from the WD Software Offline Installers > For Mac folder.
Connecting the Drive and Getting Started
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3WD Discovery
The WD Discovery application, a collection of drive management tools such as WD
Security, can be installed from your My Passport for Mac drive. WD Discovery is a
tray application; a small icon appears in the Windows system tray in the lower
right-hand corner of the screen. The application can also be "unpinned", which
causes the application to open in a window.
The chapter includes the following topics:
Installing WD Discovery
Using WD Discovery
Devices Tab
Apps Tab
Available Apps
Installing WD Discovery
The WD Discovery application can be installed from your drive.
1. Double-click WD Discovery.exe.
2. Click Install Now.
3. Install application updates as needed.
The WD Discovery screen displays a list of connected devices, an option to import
data from cloud storage or social media, update messages, and a link for
registering your drive.
WD Discovery
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Using WD Discovery
By default, the WD Discovery application is visible in the system tray. If it suddenly
seems to be missing, it is likely the application has been "unpinned," which means
the application is running in a window.
It is recommended that you register your drive as soon as possible. Registration
offers a number of benefits, including:
▪ Warranty period can be established
▪Notification of software and firmware updates for registered drives
▪ Support services are available
Devices Tab
The Devices tab displays the list of drives, and volumes on the drives, connected to
your system. Entries include the device name, drive letter, capacity, product name,
and percentage of free space remaining. Clicking once on a drive listing opens a
file explorer window.
Apps Tab
The Apps tabs displays the list of WD applications included in the WD Discovery
suite and a number of third party applications created by other companies and
organizations. The WD applications include:
▪ WD Drive Utilities: allows you to keep your drive performing at its best, and
includes sleep, health, RAID settings, and drive erase features
▪ WD Security: implements password protection and the 256-bit hardware data
encryption capabilities of your supported WD hard drive
Available Apps
A series of third party applications is available. To view the list, click the Available
Apps tab.
Note: Applications displayed on the Available Apps tab are created by other
companies and organizations; while they have been tested and
approved for use on the My Passport for Mac drive, you should contact
the publisher for full instructions and software license terms and
warranty information.
WD Discovery
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User Manual 8

WD Discovery
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4Locking and Unlocking the Drive
This chapter includes the following topics:
Password Protecting the Drive
Unlocking the Drive
Changing Your Password
Turning Off the Drive Lock Feature
Password Protecting the Drive
You should password protect your drive if you are worried that someone else will gain
access to your drive and you do not want them to see your files on the drive.
CAUTION! The WD Security software uses your password to electronically lock and unlock your
drive. If you forget your password, you will not be able to access the data that is on your drive or
write new data to it. You will have to erase the drive before you can use it again.
1. Click Go > Applications > WD Security to display the WD Security screen, Set
Security dialog.
2. If you have more than one supported device connected to your computer,
select the one that you want to create a password for.
3. Read the warning about the possibility of data loss if you forget your password.
4. Type your password in the Password box, using up to 25 characters.
5. Retype your password in the Verify Password.
6. Type a hint to help remember your password in the Password Hint box.
7. Select the Enable auto unlock for this computer... check box if you want the
WD Security software to remember your password for the selected drive on
this computer.
Important: If you select the Enable auto unlock for this computer... check box, the
first time you restart your computer or disconnect and reconnect the drive after
creating a password, your operating system requests permission to allow the
WD Security software to access your password:
Click Always Allow to avoid this dialog in the future.
8. Click Set Password to save your password and enable hardware encryption for
your drive.
Locking and Unlocking the Drive
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User Manual 10

CAUTION! After creating a password, the drive remains unlocked for as long as you continue
your current work session. Then the WD Security software:
▪ Locks the drive when you shut down your computer, disconnect your drive, or your
computer goes into the sleep mode
▪ Requires you to type your password to unlock the drive when you restart your computer or
reconnect your drive, UNLESS you selected the Enable auto unlock for this computer...
check box when you created your password
Unlocking the Drive
After you have created a password to help keep others from accessing the files on
your drive, unless you selected the Enable auto unlock for this computer... check box,
you will have to type your password to unlock the drive whenever:
▪ You shut down and restart your computer
▪ You disconnect and reconnect the drive to your computer
▪ Your computer exits the sleep mode
You will have to do this even if you do not have the My Passport software installed
on your computer.
In each case, the WD Security software replaces the desktop icon for your My
Passport drive with the WD Unlocker virtual CD (VCD) icon:
The WD Unlocker VCD provides the WD Drive Unlock utility that you can use to
unlock the drive. Or, you can use either the WD Security or the WD Drive Utilities
software to unlock the drive.
With the WD Security or WD Drive Utilities Software
Whenever you shut down and restart your computer or disconnect and reconnect the drive
to your computer, starting either the WD Security or WD Drive Utilities software displays
the Unlock Drive dialog:
Locking and Unlocking the Drive
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User Manual 11

This happens either:
▪ Automatically if you only have the one locked My Passport for Mac drive connected to
your computer
▪ When you select the locked drive on either the WD Security or WD Drive Utilities screen
if you have more than one supported My Passport for Mac drive connected to your
computer
To unlock the drive:
1. If you do not see the Unlock Drive dialog, click either:
▪Go > Applications > WD Security
▪Go > Applications > WD Drive Utilities
2. If you have more than one supported device connected to your computer,
select the one that is locked to display the Unlock Drive dialog.
3. On the Unlock Drive dialog:
a. Type your password in the Password box.
b. Click Unlock Drive.
With the WD Drive Unlock Utility
Whenever you connect your password-protected drive to a computer that does not have
the WD Security or WD Drive Utilities software installed, you can use the WD Drive Unlock
utility to unlock the drive there. The Drive Unlock utility is on a virtual CD (VCD) drive that
appears on your desktop display.
1. Double-click the WD Unlocker VCD icon on your desktop:
2. Double-click the WD Drive Unlock application on the screen that displays:
Locking and Unlocking the Drive
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User Manual 12

The WD Drive Unlock utility screen displays:
Note: The displayed capacity on this screen is an example. You will see a displayed
capacity that matches your connected drive.
3. On the WD Drive Unlock utility screen:
a. Type your password in the Password box.
b. Select the Enable auto unlock for this computer... check box if you want the
WD Drive Unlock utility to remember your password on this computer.
c. Click Unlock Drive.
Locking and Unlocking the Drive
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User Manual 13

Changing Your Password
1. Click Go > Applications > WD Security to display the WD Security screen.
2. If you have more than one supported device connected to your computer,
select the one with the password that you want to change to display the Edit
security settings dialog:
3. On the Edit security settings dialog, select the Change password option to
display the change password dialog:
4. On the change password dialog:
a. Type your current password in the Current Password box.
b. Type your new password in the New Password box, using up to 25
characters.
c. Retype your new password in the Verify Password box.
d. Type a hint to help remember your new password in the Password Hint box.
e. Select or clear the Enable auto unlock for this computer... check box to signify
whether you want the WD Security software to remember your new
password for the selected drive on this computer.
f. Click Update Security Settings.
CAUTION! After changing a password, the drive remains
unlocked for as long as you
continue your current work session. Then the WD Security software:
Locking and Unlocking the Drive
My Passport for Mac
User Manual 14

▪ Locks the drive when you shut down your computer, disconnect your drive, or your
computer goes into the sleep mode
▪ Requires you to type your password to unlock the drive when you restart your
computer or reconnect your drive, UNLESS you selected the Enable auto unlock for
this computer... check box when you changed your password
Turning Off the Drive Lock Feature
1. Click Go > Applications > WD Security to display the WD Security screen.
2. If you have more than one supported device connected to your computer,
select the one with the password that you want to remove to display the Edit
security settings dialog:
3. On the Edit security settings dialog, the Remove password option is selected by
default:
a. Type your password in the Password box.
b. Click Update Security Settings.
Locking and Unlocking the Drive
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User Manual 15

5Managing and Customizing the Drive
This chapter includes the following topics:
Checking Drive Health
Erasing the Drive
Registering the Drive
Restoring the WD Software
Turning Off the LED
Safely Disconnecting the Drive
The My Passport for Mac software makes it easy for you to manage and customize
your drive for the best possible performance:
▪ Diagnose—Run diagnostics and status checks to make sure your drive is working
properly.
▪ Sleep Timer—Reduces power to your drive during extended periods of inactivity
to conserve power and extend the life of the drive.
▪ Drive Erase—Erase all of the data on the drive, including your password if you
have set one.
▪ About—See the installed software version, check for software updates, and
register your drive to receive free technical support during the warranty period
and find out about product enhancements and price discount opportunities.
Checking Drive Health
The WD Drive Utilities software provides three diagnostic tools to help make sure that your
drive is performing well. Run the following tests if you are concerned that your drive is not
operating properly:
▪ Drive status check
The drive status check is a failure-prediction function that continuously monitors key
internal performance attributes of the drive. A detected increase in drive temperature,
noise, or read/write errors, for example, can provide an indication that the drive is
approaching a serious failure condition. With advanced warning, you could take
precautionary measures, like moving your data to another drive, before a failure occurs.
The result of a drive status check is a pass or fail evaluation of the drive’s condition.
▪ Quick drive test
Your drive has a built-in Data Lifeguard™diagnostic utility that tests the drive for error
conditions. The quick drive test checks the drive for major performance problems.
The result of a quick drive test is a pass or fail evaluation of the drive’s condition.
▪ Complete drive test
The most comprehensive drive diagnostic is the complete drive test. It tests every sector
for error conditions and inserts bad sector markers as required.
It is best to run the drive diagnostics and status checks on a regular basis, before you
encounter any problems with your drive. And, because they are so fast, running the drive
status check and the quick drive test provides a high level of assurance with minimal
Managing and Customizing the Drive
My Passport for Mac
User Manual 16