Western Digital WDBVHT0040JCH User manual

External Desktop
My Book®Live™Duo
Personal Cloud Storage
User Manual

ii
WD Service and Support
Should you encounter any problem, please give us an opportunity to address it before returning this
product. Most technical support questions can be answered through our knowledge base or e-mail
support service at http://support.wdc.com. If the answer is not available or if you prefer, please
contact WD®at the best telephone number shown below.
Your product includes 30 days of free telephone support during the warranty period. This 30-day
period starts on the date of your first telephone contact with WD Technical Support. E-mail support
is free for the entire warranty period and our extensive knowledge base is available 24/7. To help us
keep you informed of new features and services, remember to register your product online at http://
register.wdc.com.
Accessing Online Support
Visit our product support website at support.wdc.com and choose from these topics:
•Downloads—Download drivers, software, and updates for your WD product.
•Registration—Register your WD product to get the latest updates and special offers.
•Warranty & RMA Services—Get warranty, product replacement (RMA), RMA status, and
data recovery information.
•Knowledge Base—Search by keyword, phrase, or answer ID.
•Installation—Get online installation help for your WD product or software.
•WD Community—Share your thoughts and connect with other WD users..
Contacting WD Technical Support
When contacting WD for support, have your WD product serial number, system hardware, and
system software versions available.
Registering Your WD Product
Register your WD product to get the latest updates and special offers. You can easily register your
drive online at http://register.wdc.com or by using My Book Live Duo software (see “System
Settings” on page 58).
North America Asia Pacific
English 800.ASK.4WDC Australia 1 800 42 9861
(800.275.4932) China 800 820 6682/[phone]
Spanish 800.832.4778 Hong Kong [phone]
India 1 800 11 9393 (MNTL)/1 800 200 5789 (Reliance)
011 26384700 (Pilot Line)
Europe (toll free)* 00800 ASK4 WDEU Indonesia [phone]
(00800 27549338) Japan 0120-994-120 / 00531-65-0442
Korea 02 703 6550
Europe [phone] Malaysia [phone]/1 800 88 1908/[phone]
Middle East [phone] Philippines 1 800 1441 0159
Africa [phone] Singapore [phone]/[phone]/[phone]
Taiwan [phone]/[phone]
* Toll free number is available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy,
Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.

TABLE OF CONTENTS – iii
MY BOOK LIVE DUO
USER MANUAL
WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Registering Your WD Product. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
1 Important User Information. . . . . . . . . . . . . . . . . . . . . . 1
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Recording Your WD Product Information . . . . . . . . . . . . . . . . . . . . .2
2 Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
About the System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Preinstallation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Product View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
3 Connecting the Drive and Getting Started . . . . . . . . . 10
Connecting the Drive to Your Network . . . . . . . . . . . . . . . . . . . . . .10
Getting Started Using the CD (Windows and Mac) . . . . . . . . . . . . .12
Getting Started Without the CD (Windows 7/Vista & Mac) . . . . . . .19
What Can I Do Now? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
4 Backing Up and Retrieving Files. . . . . . . . . . . . . . . . . 24
Using the WD SmartWare™ Software . . . . . . . . . . . . . . . . . . . . . .24
Using Windows 7/Windows Vista Backup . . . . . . . . . . . . . . . . . . .40
Using Apple Time Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
5 Managing Your Drive With WD Quick View . . . . . . . . 46
Accessing WD Quick View Shortcut Options . . . . . . . . . . . . . . . . .46
Checking Drive Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Launching WD SmartWare (Windows only). . . . . . . . . . . . . . . . . . .48
Exiting WD SmartWare Safely (Windows only) . . . . . . . . . . . . . . . .48
Opening Shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Launching the My Book Live Duo Dashboard . . . . . . . . . . . . . . . . .49
Mapping the Drive (Windows only) . . . . . . . . . . . . . . . . . . . . . . . . .49
Creating a Shortcut to the Public Share (Windows only) . . . . . . . . .49
Viewing Drive Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Table of Contents

TABLE OF CONTENTS – iv
MY BOOK LIVE DUO
USER MANUAL
Monitoring Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Safely Shutting Down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Monitoring Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Accessing the Learning Center . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Uninstalling the WD Quick View Icon . . . . . . . . . . . . . . . . . . . . . . 53
6 Using the My Book Live Duo Dashboard . . . . . . . . . .55
Launching the My Book Live Duo Dashboard . . . . . . . . . . . . . . . . 55
Starting the My Book Live Duo Dashboard . . . . . . . . . . . . . . . . . . 56
Understanding Dashboard Components . . . . . . . . . . . . . . . . . . . 57
Obtaining Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
What Can I Do Now? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
7 Configuring Basic Settings . . . . . . . . . . . . . . . . . . . . .58
System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Utilities Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Remote Access Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Media Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Storage Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
8 Managing Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Viewing Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Creating a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Creating a Private Share for a User. . . . . . . . . . . . . . . . . . . . . . . . 78
Changing a User’s Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Editing User Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Deleting a User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
9 Managing Shares. . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Viewing a List of Shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Creating a New Share. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Creating a New User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Making a Share Public . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Deleting a Share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Opening a Share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

TABLE OF CONTENTS – v
MY BOOK LIVE DUO
USER MANUAL
10 Managing Computer Backups and Safepoints . . . . . 85
Listing Computer Backups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Viewing the List of Computer Backups . . . . . . . . . . . . . . . . . . . . . 85
Deleting a Backup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Backing Up a My Book Live Duo Drive With Safepoints. . . . . . . . . 86
11 Accessing Your My Book Live Duo Remotely . . . . . . 94
WD 2go: The Pathway to Your Personal Cloud . . . . . . . . . . . . . . . 94
Enabling Remote Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Setting Up Mobile Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Setting Up Web Access Through WD 2go. . . . . . . . . . . . . . . . . . 105
12 Playing/Streaming Videos, Photos, & Music . . . . . . 113
Media Server Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Media Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Media Types Supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Media Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Accessing My Book Live Duo from Media Players . . . . . . . . . . . . 117
Accessing My Book Live Duo Using iTunes. . . . . . . . . . . . . . . . . 125
13 Connecting a USB Hard Drive . . . . . . . . . . . . . . . . . 127
Connecting a USB HARD Drive Overview . . . . . . . . . . . . . . . . . . 127
Connecting A USB Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Mapping A USB Drive (Windows Only) . . . . . . . . . . . . . . . . . . . . 128
Creating a Shortcut to the USB Drive (Windows only) . . . . . . . . . 128
14 Replacing a Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
15 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
First Steps Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Resetting the My Book Live Duo . . . . . . . . . . . . . . . . . . . . . . . . . 133
Specific Problems and Corrective Actions . . . . . . . . . . . . . . . . . . 134
16 Regulatory and Warranty Information . . . . . . . . . . . 137
Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Obtaining Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

TABLE OF CONTENTS – vi
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USER MANUAL
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
GNU General Public License (“GPL”) . . . . . . . . . . . . . . . . . . . . . . 139
17 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

1
MY BOOK LIVE DUO
USER MANUAL
IMPORTANT USER INFORMATION – 1
Important User Information
Important Safety Instructions
Recording Your WD Product Information
Important Safety Instructions
This device is designed and manufactured to assure personal safety. Improper use can
result in electric shock or fire hazard. The safeguards incorporated into this unit will protect
you if you observe the following procedures for installation, use, and servicing.
Follow all warnings and instructions marked on the product.
Unplug this product from the wall outlet before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a damp cloth for cleaning.
Do not use this product near any liquids.
Do not place this product on an unstable surface. The product may fall,
causing serious damage to the product.
Do not drop the product.
Do not block the slots and openings on the top and bottom of the chassis; to
ensure proper ventilation and reliable operation of the product and to protect
it from overheating, these openings must not be blocked or covered. Making
sure the drive is standing upright also helps prevent overheating.
Operate this product only from the type of power indicated on the marking
label. If you are not sure of the type of power available, consult your dealer or
local power company.
Do not allow anything to rest on the power cord. Do not locate this product
where persons will walk on the cord.
If an extension cord is used with this product, make sure that the total
ampere rating of the equipment plugged into the extension cord does not
exceed the extension cord ampere rating. Also, make sure that the total
rating of all products plugged into the wall outlet does not exceed the fuse
rating.
Never push objects of any kind into this product through the chassis slots as
they may touch dangerous voltage points or short out parts that could result
in a fire or electric shock.
Unplug this product from the wall outlet and refer servicing to qualified service
personnel under the following conditions:
-When the power cord or plug is damaged or frayed.
-If liquid has been spilled on the product.
-If the product has been exposed to rain or water.
-If the product does not operate normally when the operating instructions are fol-
lowed. Adjust only those controls that are covered by the operating instructions
since improper adjustment may result in damage and require extensive work by a
qualified technician to the product to normal condition.

MY BOOK LIVE DUO
USER MANUAL
IMPORTANT USER INFORMATION – 2
-If the product has been dropped or the chassis has been damaged.
-If the product exhibits a distinct change in performance, contact WD Customer
Support at http://support.wdc.com.
Recording Your WD Product Information
In the following table, write the serial number and model number of your new WD product
found on the label on the bottom of the device. Also, write the purchase date and other
notes such as your operating system and version. This information is necessary for setup
and technical support.
Serial Number:
Model Number:
Purchase Date:
System and Software Notes:

1
2
MY BOOK LIVE DUO
USER MANUAL
PRODUCT OVERVIEW – 3
Product Overview
This chapter includes the following topics:
About the System
Features
Package Contents
System Requirements
Preinstallation Instructions
Handling Precautions
Specifications
Product View
About the System
My Book Live Duo Personal Cloud Storage is a high-performance dual-drive system
providing secure wireless access to your media and files from any computer, tablet, or
smartphone when connected to a wireless router. Share files with Mac®computers and
PCs, stream media to your entertainment center, and access files remotely via the Internet or
with apps for your mobile devices.
Connect this powerful system to your wireless router for shared storage on your home
network, accessing your files from within and outside the home. Share files with your Mac®
and PCs, stream media to your television through your DLNA-enabled devices, and access
your files remotely with the WD 2go apps and web site.
This user manual provides step-by-step installation instructions and other important
information about your WD product. Translated versions and updates to this user manual
can be downloaded from http://products.wdc.com/mybookliveduo. For more information
and news about this product, visit our website at http://www.wdc.com/.
Features
Maximum storage capacity with drive spanning—Out-of-the-box, this two-drive
system combines both drives into one big volume so they act like one big drive for maximum
capacity.
Double-safe backup with RAID 1 technology—Set this system to data protection mode
(also known as mirrored mode or RAID 1) and the capacity is divided in half. Half of the
capacity is used to store your data and half is used for a second copy. If one drive fails, your
data is protected because it is duplicated on the other drive.
Complete out-of-the-box solution—My Book Live Duo comes complete with two
WD Caviar®Green™ hard drives offering high-capacity, low power consumption, and cool,
quiet operation. The drives are factory tested within the enclosure for optimized performance
and WD quality you can count on.
Shared storage for all your computers—The perfect dual-drive solution for centralizing
and sharing data on your wired or wireless network. Connect the My Book Live Duo to your
wireless router to share and access files with any PC or Mac®computer on your network.

MY BOOK LIVE DUO
USER MANUAL
PRODUCT OVERVIEW – 4
Speed without compromise—Built with an 800 MHz RISC processor for maximum
performance to power all your applications from streaming to remote access. Designed
around the most recent advances in Ethernet chip technology, My Book Live Duo delivers
best-in-class read speeds faster than traditional USB 2.0 drives.
Your media and files on your own personal cloud—Create your own personal cloud,
without the monthly fees and mysterious location of your data. Store your media and files in
the system and access them securely over the Internet with any PC or Mac®computer. Or,
use WD's mobile apps for easy access with your tablet or smartphone.
Now streaming to your HDTV—Watch your daughter's birthday party video or show off
your vacation slideshow on your TV. The built-in media server streams music, photos, and
movies to any DLNA®-certified multimedia device such as a WD TV™ Live™ network media
player, Blu-ray Disc®player, Xbox 360™, PlayStation®3 and connected TV. It is DLNA 1.5 &
UPnP certified.
Automatic, wireless backup for all your computers—Protect your precious memories
and back up all the PC and Mac®computers on your network to one reliable location. On
Windows computers you can use the included WD SmartWare software and every time you
save something, it's instantly backed up. On Mac computers you can utilize all the features
of Apple Time Machine backup software to protect your data.
Serve up your music with iTunes®—The drive includes iTunes server support so you can
centralize your music and video collection and stream it to any PC or Mac® computer with
iTunes.
Easy to set up, easy to find on your network—Set up is a snap. In just a few minutes,
you are up and running. Mac, Windows®7, and Windows Vista®computers will
automatically find your My Book Live Duo system in seconds. If you're running Windows XP,
our simple installation software makes it easy to set up the drive.
Add an extra layer of protection for your files—You can automatically make a second
copy, or safepoint, of your My Book Live Duo on another My Book Live Duo or NAS drive on
your home network. Now you have extra-safe protection for all your media and ultimate
peace of mind.
USB 2.0 expansion port—Turn any USB 2.0 drive into an instant shared drive for extra
capacity on your My Book Live Duo Personal Cloud Storage. Just connect the drive to the
USB port and it will automatically be shared on your network.

MY BOOK LIVE DUO
USER MANUAL
PRODUCT OVERVIEW – 5
WD 2go™: The Pathway to Your Personal Cloud
• What is a personal cloud?
A personal cloud is your content, secure at home and under your control. Unlike
public clouds, a personal cloud keeps all your content in one safe place on your
home network. Share files, stream media, and access your content anywhere. No
monthly fees. No mysterious location of your data. Keep your videos, music, photos,
and files safe at home and always with you.
• Get to your content from anywhere with WD 2go web access
If you can access the Internet from a computer, you can securely access your media
and files anywhere in the world. WD 2go web access provides fee-free remote
access to your My Book Live Duo personal cloud storage. Once you log in, WD 2go
mounts My Book Live Duo to your computer like a local drive and your remote folders
are available on any Windows or Mac computer. Seamlessly open, save as, and
attach files to emails from this virtual drive.
• Mobilize your media with WD 2go mobile apps
The WD 2go and WD Photos™ mobile apps bring your photos and files to your
fingertips on your Apple®iPhone®, iPod touch®, iPad™, Android™tablet, or Android
smartphone.
Package Contents
• My Book Live Duo personal cloud storage
• Ethernet cable
• AC power adapter
• Installation and software CD
• Quick Install Guide

MY BOOK LIVE DUO
USER MANUAL
PRODUCT OVERVIEW – 6
My Book Live Duo
Home network drive
AC adapter* Ethernet cable Installation CD with
application software
and user manual
Quick Install Guide
Global AC Adapter Configurations

MY BOOK LIVE DUO
USER MANUAL
PRODUCT OVERVIEW – 7
For information on additional accessories for this product, visit:
System Requirements
Operating System
Note: Compatibility may vary depending on your computer’s hardware configuration
and operating system.
For highest performance and reliability, install the latest updates and service
pack (SP):
• For Windows, go to the Start or menu and select Windows Update.
• For a Mac, go to the Apple menu and select Software Update.
Web Browsers
• Internet Explorer 7.0 and later on supported Windows computers
• Safari 4.0 and later on supported Mac computers
• Firefox 3.6 and later on supported Windows and Mac computers
• Google Chrome 14 and later on supported Windows and Mac computers.
Local Network
Router/switch (Gigabit recommended to maximize performance.)
Wide Area Network
Broadband Internet connection for remote access using WD 2go and WD Photos.
US www.shopwd.com or www.wdstore.com
Canada www.shopwd.ca or www.wdstore.ca
Europe www.shopwd.eu or www.wdstore.eu
All others Contact WD Technical Support in your region. For a list of Technical
Support contacts, visit http://support.wdc.com and see Knowledge Base
Answer ID 1048.
Windows®MacOSX
®
• Windows XP*(SP3)
• Windows Vista®
• Windows 7
*WD 2go web access is not compatible with
64-bit Windows XP.
• Leopard®
• Snow Leopard®
• Lion®**
**For Lion, you will need to install the
Java runtime client. For additional
information, visit
http://support.apple.com/kb/dl1421

MY BOOK LIVE DUO
USER MANUAL
PRODUCT OVERVIEW – 8
Preinstallation Instructions
Before installing the drive, select a suitable place for the system for maximum efficiency.
Place the system in a place that is:
• Near a grounded power outlet
• Clean and dust free
• On a stable surface free from vibration
• Well ventilated, with nothing blocking or covering the slots and openings on the top
and bottom of the drive, and away from sources of heat
• Secluded from electromagnetic fields from electrical devices such as air conditioners,
radio and television receivers
Handling Precautions
WD products are precision instruments and must be handled with care during unpacking
and installation. Rough handling, shock, or vibration can damage the drives. Observe the
following precautions when unpacking and installing your external storage product:
• Do not drop or jolt the device.
• Do not move the device while it is powered on.
• Do not use this product as a portable device.
Specifications
Ethernet High performance (10/100/1000) Gigabit Ethernet connection
Internal hard drive 2 WD 3.5-inch SATA hard drives
Supported protocols CIFS/SMB, NFS, FTP, AFP
I/O ports Ethernet (RJ-45) port
USB 2.0 (Host)
Supported clients Windows XP
Windows Vista
Windows 7
Mac OS X Leopard
Mac OS X Snow Leopard
Mac OS X Lion
Physical dimensions Depth: 6.06 in (154 mm)
Width: 3.86 in (98 mm)
Height: 6.68 in (169.7.0 mm)
Weight: 4.88 lbs ( 2.2 kg)
Power supply Input voltage: 100V to 240V AC
Input frequency: 50 to 60 Hz
Output voltage: 12V DC, 3.0A
Power supply: 62W
Temperature Operating temperature: 5 to 35 °C (41 to 95 °F)
Non-operating temperature: -20 to 65°C (-4 to 149 °F)

MY BOOK LIVE DUO
USER MANUAL
PRODUCT OVERVIEW – 9
Product View
Component Icon Description
Ethernet port Connects the device to a local network.
USB port Connects to a USB hard drive for additional storage.
Reset button Restores settings such as the admin user name and password for the
device. See “Resetting the My Book Live Duo” on page 133 for more
information.
Power port Connects the device to an AC adapter and the power outlet.
Kensington
security slot
For drive security, the device is equipped with a security slot that
supports a standard Kensington security cable.
Visit http://www.kensington.com/ for more information.
Ethernet port
Kensington®
Security Slot
Reset button
Multi-color LED
USB port

MY BOOK LIVE DUO
USER MANUAL
CONNECTING THE DRIVE AND GETTING STARTED – 10
Connecting the Drive and Getting Started
Connecting the Drive to Your Network
Getting Started Using the CD (Windows and Mac)
Getting Started Without the CD (Windows 7/Vista & Mac)
What Can I Do Now?
Connecting the Drive to Your Network
It is easy to set up the My Book Live Duo drive -- all you have to do is connect it to your
home or small office network. LEDs on the front and the back of the drive let you know
whether the connections are functioning properly.
Note: For information about safely shutting down and disconnecting the drive, see
“Safely Shutting Down” on page 51 or “Reboot/Shutdown” on page 66.
Physically Connecting the Drive
Follow the steps below to connect the My Book Live Duo to a home or small office network.
1. Connect one end of the Ethernet cable to the Ethernet port located on the back of the
drive.
Important: To avoid overheating, make sure the drive is upright as shown in the
illustration above.
WARNING! To meet Class B emission standards, use the Ethernet cable
provided.
33
1
2
3
4

MY BOOK LIVE DUO
USER MANUAL
CONNECTING THE DRIVE AND GETTING STARTED – 11
2. Connect the other end of the Ethernet cable directly into a router or network switch port.
3. Connect the end of the adapter into the power supply socket on the back of the drive.
4. Plug the power adapter into a power outlet. The unit powers up automatically.
Checking the Front Panel LED
The following table describes the front panel tricolor (red/green/blue) LED behavior.
Important: Wait for the My Book Live Duo drive to finish powering up
(approximately three minutes) before configuring the drive. You will
know it is ready when the LED stops flashing and turns solid green
(normal) or blue (standby). Standby is used to conserve energy.
State Color Appearance State Description
Power Off None Displays if the drive is unplugged.
Power On Blue Solid Displays when you first apply power to the
unit.
Boot Yellow Solid Drive has begun loading the Operating
System (OS).
Ready Green Solid The OS is now ready.
Activity Green Blink Unit is performing read or write commands
to/from the Hard Drive Disk (HDD).
Fault/action required Red Solid The following faults trigger this state:
• Disk SMART failure
• Data Volume does not exist
• System Volume does not exist
Attention Yellow Blink The following circumstances trigger this
state:
• Disk thermal warning threshold exceeded
(under or over temp)
• Network cable not inserted
Standby Blue Solid Unit is in HDD standby mode.
Software/firmware
update
White
(may look
somewhat
violet)
Solid Firmware is currently being updated.

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USER MANUAL
CONNECTING THE DRIVE AND GETTING STARTED – 12
Checking Back Panel (Network) LEDs
The following table describes the network state and activity LEDs.
Note: Looking at the port, with the LEDs on the bottom, the LED on the top is the
Activity LED, and the one on the bottom is the Link LED.
Getting Started Using the CD (Windows and Mac)
For Windows and Mac OS X, after physically connecting the drive, insert the product CD to
discover the drive and get started using it.
Using Windows XP
• If AutoRun (AutoPlay) is enabled, the My Book Live Duo Welcome screen displays. If
you are asked whether you want to run the setup file, double-click Setup.exe.
• If AutoRun (AutoPlay) is disabled, click Start > My Computer and locate the My Book
Live Duo CD drive under Devices with Removable Storage. Double-click the CD, and
then double-click Setup.exe to display the My Book Live Duo Welcome screen.
Using Windows Vista/Windows 7
1. Click Start or > Computer and locate the My Book Live Duo CD drive under
Devices with Removable Storage.
2. Double-click the CD, and then double-click Setup.exe to display the My Book Live Duo
Welcome screen.
Using Mac Leopard/Snow Leopard/Lion
Double-click the My Book Live Duo CD, and then double-click Setup.exe to display the My
Book Live Duo Welcome screen.
State LED Appearance State Description
Link down Link Off Cable or drive is not plugged in, or other
end of link is not operational.
Link up – 10/100
Mbps
Link Yellow Cable is plugged in, and both ends of the
link have successfully established
communications. Network negotiated at
10/100 Mbps.
Link up – 1000 Mbps Link Green Cable is plugged in, and both ends of the
link have successfully established
communications. Network negotiated at
1000 Mbps.
Link idle Activity Off Active communication is not in progress.
Link busy Activity Green - Blinks Active communication is in progress.

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USER MANUAL
CONNECTING THE DRIVE AND GETTING STARTED – 13
My Book Live Duo Welcome Screen
Discovering and Connecting to Your Drive
Starting with the Welcome screen, the Administrator:
• Discovers and assigns a letter to the My Book Live Duo drive on the network.
• Installs WD Quick View for easy access to the drive, drive status, and other options.
• Uses the Next Steps feature to navigate to essential procedures such as backing up
files and configuring drive settings.
Note: Non-administrators can discover the drive, access the My Book Live Duo
dashboard, and open the Public share.
Step 1: Discover the My Book Live Duo Drives.
1. On the Welcome screen, click the Start Discovery button. The My Book Live Duo
Discovery progress screen appears.
Note: The processing icon displays when the system is processing information, for
example, when it is saving settings.
Note: Clicking the Cancel Search button displays the How to Connect screen,
providing assistance with connecting your drive to the network.
• If the process finds a My Book Live Duo drive on the network, the My Book Live Duo
Found screen displays along with a default description and a drive letter assignment.
In the navigation panel a check mark appears beside Discover.
Note: The My Book Live Duo screens have several helpful features:

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USER MANUAL
CONNECTING THE DRIVE AND GETTING STARTED – 14
- Placing the mouse over a tool tip icon displays details about an option or term.
- The Support link at the top right of the screen connects to a Help file on your CD.
- To exit the screen, click the Exit link at the bottom-left of any page, or press the
ESC key on the keyboard.
• If the process does not find a My Book Live Duo on the network, the How to Connect
screen appears. Proceed to “Connecting and Troubleshooting” on page 18.
Note: The CD enables UPnP Framework in the Windows XP firewall if it has not
been enabled previously. UPnP Framework must be enabled for the
discovery process to detect your drive. For more information about enabling
UPnP Framework, see http://support.microsoft.com/kb/886257#8.
• If more than one drive was discovered, select your My Book Live Duo from the Drive
Name drop-down list. The screen displays a default description in Drive Description.
Note: You can change the name and description later when you configure the drive
using the My Book Live Duo dashboard (see “General” on page 58).
2. To display drive properties, click the Details link. A pop-up window lists the model
name, IP address, and MAC address. Click the Close link.
3. Drive Letter displays the next available drive letter on your network that you can map the
drive to. If you do not want to map the drive to that letter, you have the following options:
• If you do not want to map the drive automatically, clear the Map network drive check
box near the bottom of the screen. The drive will not be mapped after you click the
Continue button in step 5.