Western Digital WDG2TP10000N - My Book Pro Edition II Hard Drive... User manual

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My Book
Pro Edition™II
User Manual
™

TABLE OF CONTENTS – i
Table of Contents
1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Updating Your Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Recording Your WD Product Information . . . . . . . . . . . . . . . . . . . . . . . 2
Registering Your WD Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2 About Your WD Drive . . . . . . . . . . . . . . . . . . . . . . . . . .3
Format and Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Power/Activity LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Capacity Gauge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Capacity Gauge Activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Choosing an Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Kensington®Security Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
3 Connecting the Device . . . . . . . . . . . . . . . . . . . . . . . . .5
4 My Book RAID Manager for Mac . . . . . . . . . . . . . . . .7
Configuring RAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
RAID Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
5 My Book RAID Manager for Windows . . . . . . . . . . .11
Configuring RAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
RAID Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
6 Using EMC Retrospect Express . . . . . . . . . . . . . . . .15
7 Turning Off/Disconnecting the Device . . . . . . . . . .17
Auto-off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Safe Shutdown™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Safe Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

TABLE OF CONTENTS – ii
8 Replacing a Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
9 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Frequently Asked Questions — USB Information. . . . . . . . . . . . . . . . 21
Frequently Asked Questions — Installation. . . . . . . . . . . . . . . . . . . . . 22
10 Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Regulatory Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

MY BOOK PRO EDITION II
USER MANUAL
GETTING STARTED – 1
Getting Started
Thank you for purchasing My Book™Pro Edition™II, the storage solution of choice for
creative professionals, workgroups, small offices, and anyone looking for extra
assurance of data safety. This user manual provides step-by-step installation
instructions and other important information regarding your WD product. For the
latest WD product information and news, visit our website at
www.westerndigital.com.
Kit Contents
• Triple interface dual-drive storage system with RAID
•FireWire
®800 cable
• FireWire 400 cable
• USB 2.0 certified cable
• AC adapter with power cord
•SoftwareCD
• Quick Install Guide
System Requirements
Note: Compatibility may vary depending on user’s hardware configuration and
operating system.
Macintosh ®Windows ®
• An available FireWire or USB port • An available USB or FireWire port
•Mac
®OS X 10.3 or later • Windows 2000/XP
Important: For highest performance and reliability, it is recommended that you
install the latest updates and service pack (SP). For Apple, go to the Apple menu
and select Software Update. For Windows, go to the Start menu and select
Windows Update.
1
My Book Pro Edition II
AC Power Adapter
Software CD
FireWire 800 Cable
FireWire 400 Cable
Quick Install Guide
USB Cable

MY BOOK PRO EDITION II
USER MANUAL
GETTING STARTED – 2
Updating Your Operating System
Macintosh
Go to the Apple menu and select Software Update. For more information regarding
updating your system, visit apple.com/macosx.
Windows
Go to the Start menu and select Windows update. For more information regarding
updating your system, visit windowsupdate.microsoft.com.
Recording Your WD Product Information
In the following table, write the serial number and model number of your new WD
product found on the large label on the back panel of the device. Also, write the
purchase date and other notes such as your operating system and version. This
information is necessary for setup and technical support.
Registering Your WD Product
Your WD product includes 30 days of free technical support during the applicable
warranty period for your product. The 30-day period commences on the date of your
first telephone contact with WD technical support. Register online at
register.wdc.com.
Handling Precautions
WD products are precision instruments and must be handled with care during
unpacking and installation. Drives may be damaged by rough handling, shock, or
vibration. Be aware of the following precautions when unpacking and installing your
external storage product:
• Do not drop or jolt the device.
• Do not move the device during activity.
• Do not use My Book as a portable device.
• To allow proper ventilation, do not block air slots on the underside, top, or rear of
the enclosure. Do not stack any objects on top of the device that may block
ventilation.
Serial Number:
Model Number:
Purchase Date:
System and Software Notes:

MY BOOK PRO EDITION II
USER MANUAL
ABOUT YOUR WD DRIVE – 3
About Your WD Drive
Format and Configuration
My Book Pro Edition II is preformatted for HFS+ (Journaled) and is
pre-configured for RAID 0 (Striped) mode for maximum capacity and accelerated
performance. This product also supports RAID 1 (Mirrored) mode for data protection
with instantaneous and automatic data updates. For more information on this product
including instructions on changing the RAID configuration or drive format, see section
4, My Book RAID Manager for Mac or section 5 for Windows.
LED Indicators
The Power/Activity and Capacity Gauge LEDs are two concentric rings on the front
panel of the drive. The outer ring is the Power/Activity LED and the inner ring is the
Capacity Gauge LED.
Power/Activity LED
Capacity Gauge
The Capacity Gauge (inner LED) consists of six sections which illuminate in a
clockwise direction to indicate space used on the drive. Each section represents
approximately 17 percent of disk space. Because this drive is preformatted and
contains software and utilities, the first section is illuminated upon installation. The
Capacity Gauge is enabled only through installation of its driver from the CD, which
must be installed on each system to which My Book is connected.
Capacity Gauge Activity
The Capacity Gauge is updated automatically upon drive usage. In Windows, you can
manually update the Capacity Gauge by right-clicking the Button Manager icon in the
system tray then click outside the pop-up menu to close it.
Appearance Description
Steady Power-on state or power-save mode
Fast flashing (for approx. 3 seconds) Transitioning to system standby
Slow flashing (every 5 seconds) System standby
Rotating clockwise Drive in use
Alternate flashing between inner and outer LED rings RAID degraded mode
Rotating inner ring which increments as the rebuild
percentage increases
RAID rebuild mode
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MY BOOK PRO EDITION II
USER MANUAL
ABOUT YOUR WD DRIVE – 4
Choosing an Interface
My Book Pro Edition II is equipped with three interface types: FireWire 800,
FireWire 400, and USB 2.0. Choose the best interface depending on your system
configuration.
FireWire 800: FireWire 800 has a maximum data transfer rate of 800 Mb/s. It is
backward-compatible with FireWire 400 using an optional adapter.
FireWire 400: FireWire 400 supports data transfer rates up to 400 Mb/s.
USB 2.0: For most PCs, the standard interface is USB. Hi-Speed USB (USB 2.0)
supports data transfer rates up to 480 Mb/s. USB 2.0 is backward-compatible with
USB 1.1. If you connect to a USB 1.1 device, data is transferred at USB 1.1 speed
(up to 1.1 Mb/s).
Kensington®Security Slot
For drive security, My Book Pro Edition II is equipped with a Kensington Security Slot,
which supports a standard Kensington security cable (sold separately). For more
information on the Kensington Security Slot and available products, visit
www.kensington.com.
Capacity Gauge LED (inner ring)
A
Power Button
B
Power/Activity LED (outer ring)
C
A
B
B
C
FireWire 400 Port
D
FireWire 800 Port (x2)
E
F
Power Port
G
H
D
E
F
G
H
Kensington Security Slot
USB Port

MY BOOK PRO EDITION II
USER MANUAL
CONNECTING THE DEVICE – 5
Connecting the Device
Macintosh®
1. Turn on your computer.
2. Insert the software CD into the CD-ROM drive.
3. Double-click the CD-ROM drive icon, the My Book drive icon, then the Mac
folder, which contains the software for this device.
4. Double-click My Book RAID Manager to install this program into the
Applications folder.
5. WD Button Manager Software disk image contains the installer required to enable
the capacity gauge and Safe Shutdown™. Double-click this icon to install the
program into the Applications folder.
6. If you want to install the backup software now, double-click the EMC®
Retrospect®Express icon in the Mac folder and follow the instructions as
prompted.
7. Connect the unit’s power cord and interface cable (USB, FireWire 800, or
FireWire 400) as shown above, after which the unit mounts to the system.
3

MY BOOK PRO EDITION II
USER MANUAL
CONNECTING THE DEVICE – 6
Windows
1. Turn on your computer.
2. Insert the software CD into the CD-ROM drive.
3. The CD autoruns and Button Manager and drivers are installed automatically. If a
security alert is displayed during this installation, click Accept or Continue.
Note: If AutoPlay is disabled on your computer, you must install the utilities
manually. Go to the desktop. Double-click My Computer, My Book folder,
WD_Windows_Tools folder, and Setup.exe. Then run the CD which installs the
drivers.
4. A menu displays a list of options including software, documentation, and a
registration link. Click My Book RAID Manager to install this utility.
5. When finished, click any other selection of your choice; otherwise, click Quit to
close the menu.
6. Connect the unit’s power cord and interface cable (USB, FireWire 800, or
FireWire 400) as shown above, after which the unit mounts to the system.
Note: If Windows prompts for additional drivers, allow it to perform its search
My Book is now ready for use. To format My Book to Windows NTFS, search our
knowledge base for answer ID 287 at support.wdc.com for instructions.
Important: You must first install the drivers and utilities on the included CD before
connecting the unit.

MY BOOK PRO EDITION II
USER MANUAL
MY BOOK RAID MANAGER FOR MAC – 7
My Book RAID Manager for Mac
My Book RAID Manager is a tool designed to help you easily manage your RAID
system, including changing the RAID configuration and formatting the device. To
install My Book RAID Manager, double-click the CD-ROM icon, the My Book drive
icon, then the Mac folder. Then double-click My Book RAID Manager to install this
program into the applications folder.
4

MY BOOK PRO EDITION II
USER MANUAL
MY BOOK RAID MANAGER FOR MAC – 8
Configuring RAID
My Book Pro Edition II is preformatted for HFS+ (Journaled) and is preconfigured for
RAID 0 (Striped) mode for maximum capacity and accelerated performance. This
product also supports RAID 1 (Mirrored) mode for data protection which dedicates
half the capacity to mirror the data in both drives A and B.
1. To configure or change the RAID setting, click on a device from the menu to
display the popup menu.
2. Select the desired RAID configuration and device format and click Configure.
3. When prompted to confirm, click Configure again.
Important: Before you proceed, make sure to back up all files stored in My Book
onto another storage device.

MY BOOK PRO EDITION II
USER MANUAL
MY BOOK RAID MANAGER FOR MAC – 9
4. As standard precaution, the system prompts you for an administrator’s name and
password to authenticate your action. Enter this information and click OK.
When configuring the device, My Book RAID Manager automatically formats the disk
as a single volume to the format you specified
RAID Troubleshooting
My Book RAID Manager monitors the activity of the drives in the RAID system, so at
anytime, you can view the status of each drive and take the appropriate action. To
view the device status as well as the status of each internal hard drive, click on a
device and then click Info, which brings up a drawer on the right hand side of the
main window.

MY BOOK PRO EDITION II
USER MANUAL
MY BOOK RAID MANAGER FOR MAC – 10
Condition Messages
My Book RAID Manager reports the following condition messages depending on the
current status of your drive.
Message Description
Healthy Your device is “healthy” and operating.
Degraded Your device is still functioning but the drive in either slot A
or B may have a problem. Refer to section 7 of this manual
for information on how to replace a drive.
Rebuilding Your device is in RAID 1 mode and is rebuilding the data
for a newly replaced disk. The rebuilding process may take
up to 12 hours depending on the capacity of your drive.
Your data in the device is still accessible while it's
rebuilding.
Bad Your device may have a problem. Disconnect then re-
connect the power cable and/or the interface cable. If the
problem persists, visit our WD knowledge base at
support.wdc.com for more information and help.
Setting Mismatched Your device is in RAID 1 mode with both drives detected as
master. You must designate a single master (disk A or B)
using RAID Manager. The data on the master will be
accessed and mirrored to the secondary drive during the
rebuilding process.
Not Configured The RAID setting is not configured. Use RAID Manager to
configure it to either RAID 0 or RAID 1.
Unknown The RAID configuration information is not available. The
driver for My Book interface device may not be installed
properly. Turn off the device, re-install My Book RAID
Manager and/or drivers from the software CD and turn the
device back on. Your system should detect My Book and
prompt you to install the driver. Allow your system to
automatically locate the driver and complete the installation.

MY BOOK PRO EDITION II
USER MANUAL
MY BOOK RAID MANAGER FOR WINDOWS – 11
My Book RAID Manager for Windows
My Book RAID Manager is a tool designed to help you easily manage your RAID
system, including changing the RAID configuration and formatting the device. To
Install My Book RAID Manager, run the software CD to display the menu below, click
Install My Book RAID Manager, and follow the instructions as prompted.
Note: If AutoPlay is disabled on your computer, you must install the utilities manually.
Go to the desktop. Double-click My Computer, My Book folder, WD_Windows_Tools
folder, and Setup.exe. Then run the CD which installs the drivers.
Launch My Book RAID Manager by double-clicking its icon on the desktop or
system tray.
Important: If you have existing data, make sure to back up all files stored in the
My Book onto another storage device before you proceed.
5

MY BOOK PRO EDITION II
USER MANUAL
MY BOOK RAID MANAGER FOR WINDOWS – 12
Configuring RAID
My Book Pro Edition II is preformatted for HFS+ (Journaled) and is pre-configured for
RAID 0 (Striped) mode for maximum capacity and accelerated performance. This
product also supports RAID 1 (Mirrored) mode for data protection with instantaneous
and automatic data updates.
1. To configure or change the RAID setting, select the device from the menu and
click Next.
2. Select the desired RAID configuration by clicking RAID 0 or RAID 1 (the
following example shows RAID 1). Select Quick NTFS format if you want the
drive formatted automatically following completion of the new RAID setting.
3. Enter the confirmation number provided, then click Yes. When prompted again,
click Yes to confirm.
Important: If you have existing data, make sure to back up all files stored in the
My Book onto another storage device before you proceed.

MY BOOK PRO EDITION II
USER MANUAL
MY BOOK RAID MANAGER FOR WINDOWS – 13
4. Click Close when finished.
You can also use the context menu in My Book RAID Manager to run Windows Disk
Management Tool, perform NTFS quick format, or change the RAID configuration.
Right-click on a device in the My Book RAID Manager main screen to view options.
RAID Troubleshooting
My Book RAID Manager monitors the activity of the drives in the RAID system, so at
anytime, you can view the status of each drive and take the appropriate action. To
view the device status, select the device from the menu and click Next. If you don’t
see the device on the menu, click Refresh to search for My Book devices connected
to your computer system. You can also right-click the device and choose Properties.

MY BOOK PRO EDITION II
USER MANUAL
MY BOOK RAID MANAGER FOR WINDOWS – 14
Condition Messages
My Book RAID Manager reports the following condition messages depending on the
current status of your drive.
Message Description
Healthy Your device is “healthy” and operating.
Degraded Your device is still functioning but the drive in either slot A
or B may have a problem. Refer to section 7 of this manual
for information on how to replace a drive.
Rebuilding Your device is in RAID 1 mode and is rebuilding the data
for a newly replaced disk. The rebuilding process may take
up to 12 hours depending on the capacity of your drive.
Your data in the device is still accessible while it's
rebuilding.
Bad Your device may have a problem. Disconnect then re-
connect the power cable and/or the interface cable. If the
problem persists, visit our WD knowledge base at
support.wdc.com for more information and help.
Setting Mismatched Your device is in RAID 1 mode with both drives detected as
master. You must designate a single master (disk A or B)
using RAID Manager. The data on the master will be
accessed and mirrored to the secondary drive during the
rebuilding process.
Not Configured The RAID setting is not configured. Use RAID Manager to
configure it to either RAID 0 or RAID 1.
Unknown The RAID configuration information is not available. The
driver for My Book interface device may not be installed
properly. Turn off the device, re-install My Book RAID
Manager and/or drivers from the software CD and turn the
device back on. Your system should detect My Book and
prompt you to install the driver. Allow your system to
automatically locate the driver and complete the installation.

MY BOOK PRO EDITION II
USER MANUAL
USING EMC RETROSPECT EXPRESS – 15
Using EMC Retrospect Express
EMC Retrospect Express is a simple, yet powerful, feature-rich backup and system
recovery software, which provides the tools you need to back up and restore a single
file or your entire system in a few simple steps. The detailed online help is accessible
from any screen.
Protect documents, photos, music, e-mail, contacts, business records, games,
applications, operating systems, device drivers—everything. Store backups and use
government-certified AES 128/256-bit data encryption to prevent unauthorized
access.
Quick and accurate, Retrospect backs up only new or changed data, without time-
consuming weekly full backups or complex procedures. If you accidentally delete files
or lose data because of a computer problem, simply choose a previous point in time,
select the files you need, and let Retrospect do the rest. Retrospect’s smart utility
won’t return unwanted files and folders—just the exact data you need.
Retrospect protects more than just user data. Completely restore a Macintosh or PC.
Retrospect restores the operating system, applications, application settings, data,
and user preferences. Retrospect saves you countless hours reconfiguring the
computer and reinstalling software, including hard-to-locate internet downloads.
6

MY BOOK PRO EDITION II
USER MANUAL
USING EMC RETROSPECT EXPRESS – 16
Whether you need to recover a file or folder, take a computer back to a previous point
in time, or restore a computer that has failed completely, Retrospect has you covered.
To install Retrospect Express, run the software CD, click Install EMC Retrospect
Express, and follow the instructions as prompted.
Launch Retrospect Express by double-clicking its icon on the desktop or system
dock.
Note: This version of EMC Retrospect Express does not support server applications
or server operating systems. For more information visit www.emc.com.

MY BOOK PRO EDITION II
USER MANUAL
TURNING OFF/DISCONNECTING THE DEVICE – 17
Turning Off/Disconnecting the Device
Auto-off
My Book turns off automatically when you shut down the computer. You also may
follow these steps to turn off the device.
Safe Shutdown™
The Power button features Safe Shutdown, which prevents the inadvertent powering
down of My Book until all data is written to the device or system. To engage Safe
Shutdown, press the Power button once. You may hear the device power down
before the Power LED turns off. My Book is now shut down properly and may be
safely disconnected.
Safe Shutdown is enabled only through installation of its driver, which must be
installed on each system to which My Book is connected.
Safe Removal
Mac
Drag the My Book icon to the Trash icon for proper dismount. You may hear the
device power down as the Power LED flashes. When the Power LED is steady, you
may press the Power button once or disconnect My Book’s power cord to turn it off
safely.
Windows
Right-click on the WD Button Manager icon in your system tray and point to
My Book... > Safely Remove. You can also right-click the Safely Remove
Hardware icon in your system tray and select Safely Remove Hardware. You
may hear the device power down before the Power LED turns off. My Book is now
shut down properly, and you may disconnect the device safely.
Important: To prevent data loss, close all active windows, files, and applications
before shutting down the device, which will otherwise prevent successful safe
shutdown.
7