Western Digital WDG2TP10000N - My Book Pro Edition II Hard Drive... User manual

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My Book
Pro Edition™II
User Manual
™

TABLE OF CONTENTS – i
Table of Contents
1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Updating Your Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Recording Your WD Product Information . . . . . . . . . . . . . . . . . . . . . . . 2
Registering Your WD Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2 About Your WD Drive . . . . . . . . . . . . . . . . . . . . . . . . . .3
Format and Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Power/Activity LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Capacity Gauge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Capacity Gauge Activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Choosing an Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Kensington®Security Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
3 Connecting the Device . . . . . . . . . . . . . . . . . . . . . . . . .5
4 My Book RAID Manager for Mac . . . . . . . . . . . . . . . .7
Configuring RAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
RAID Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
5 My Book RAID Manager for Windows . . . . . . . . . . .11
Configuring RAID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
RAID Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
6 Using EMC Retrospect Express . . . . . . . . . . . . . . . .15
7 Turning Off/Disconnecting the Device . . . . . . . . . .17
Auto-off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Safe Shutdown™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Safe Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

TABLE OF CONTENTS – ii
8 Replacing a Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
9 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Frequently Asked Questions — USB Information. . . . . . . . . . . . . . . . 21
Frequently Asked Questions — Installation. . . . . . . . . . . . . . . . . . . . . 22
10 Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Regulatory Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

MY BOOK PRO EDITION II
USER MANUAL
GETTING STARTED – 1
Getting Started
Thank you for purchasing My Book™Pro Edition™II, the storage solution of choice for
creative professionals, workgroups, small offices, and anyone looking for extra
assurance of data safety. This user manual provides step-by-step installation
instructions and other important information regarding your WD product. For the
latest WD product information and news, visit our website at
www.westerndigital.com.
Kit Contents
• Triple interface dual-drive storage system with RAID
•FireWire
®800 cable
• FireWire 400 cable
• USB 2.0 certified cable
• AC adapter with power cord
•SoftwareCD
• Quick Install Guide
System Requirements
Note: Compatibility may vary depending on user’s hardware configuration and
operating system.
Macintosh ®Windows ®
• An available FireWire or USB port • An available USB or FireWire port
•Mac
®OS X 10.3 or later • Windows 2000/XP
Important: For highest performance and reliability, it is recommended that you
install the latest updates and service pack (SP). For Apple, go to the Apple menu
and select Software Update. For Windows, go to the Start menu and select
Windows Update.
1
My Book Pro Edition II
AC Power Adapter
Software CD
FireWire 800 Cable
FireWire 400 Cable
Quick Install Guide
USB Cable

MY BOOK PRO EDITION II
USER MANUAL
GETTING STARTED – 2
Updating Your Operating System
Macintosh
Go to the Apple menu and select Software Update. For more information regarding
updating your system, visit apple.com/macosx.
Windows
Go to the Start menu and select Windows update. For more information regarding
updating your system, visit windowsupdate.microsoft.com.
Recording Your WD Product Information
In the following table, write the serial number and model number of your new WD
product found on the large label on the back panel of the device. Also, write the
purchase date and other notes such as your operating system and version. This
information is necessary for setup and technical support.
Registering Your WD Product
Your WD product includes 30 days of free technical support during the applicable
warranty period for your product. The 30-day period commences on the date of your
first telephone contact with WD technical support. Register online at
register.wdc.com.
Handling Precautions
WD products are precision instruments and must be handled with care during
unpacking and installation. Drives may be damaged by rough handling, shock, or
vibration. Be aware of the following precautions when unpacking and installing your
external storage product:
• Do not drop or jolt the device.
• Do not move the device during activity.
• Do not use My Book as a portable device.
• To allow proper ventilation, do not block air slots on the underside, top, or rear of
the enclosure. Do not stack any objects on top of the device that may block
ventilation.
Serial Number:
Model Number:
Purchase Date:
System and Software Notes:

MY BOOK PRO EDITION II
USER MANUAL
ABOUT YOUR WD DRIVE – 3
About Your WD Drive
Format and Configuration
My Book Pro Edition II is preformatted for HFS+ (Journaled) and is
pre-configured for RAID 0 (Striped) mode for maximum capacity and accelerated
performance. This product also supports RAID 1 (Mirrored) mode for data protection
with instantaneous and automatic data updates. For more information on this product
including instructions on changing the RAID configuration or drive format, see section
4, My Book RAID Manager for Mac or section 5 for Windows.
LED Indicators
The Power/Activity and Capacity Gauge LEDs are two concentric rings on the front
panel of the drive. The outer ring is the Power/Activity LED and the inner ring is the
Capacity Gauge LED.
Power/Activity LED
Capacity Gauge
The Capacity Gauge (inner LED) consists of six sections which illuminate in a
clockwise direction to indicate space used on the drive. Each section represents
approximately 17 percent of disk space. Because this drive is preformatted and
contains software and utilities, the first section is illuminated upon installation. The
Capacity Gauge is enabled only through installation of its driver from the CD, which
must be installed on each system to which My Book is connected.
Capacity Gauge Activity
The Capacity Gauge is updated automatically upon drive usage. In Windows, you can
manually update the Capacity Gauge by right-clicking the Button Manager icon in the
system tray then click outside the pop-up menu to close it.
Appearance Description
Steady Power-on state or power-save mode
Fast flashing (for approx. 3 seconds) Transitioning to system standby
Slow flashing (every 5 seconds) System standby
Rotating clockwise Drive in use
Alternate flashing between inner and outer LED rings RAID degraded mode
Rotating inner ring which increments as the rebuild
percentage increases
RAID rebuild mode
2

MY BOOK PRO EDITION II
USER MANUAL
ABOUT YOUR WD DRIVE – 4
Choosing an Interface
My Book Pro Edition II is equipped with three interface types: FireWire 800,
FireWire 400, and USB 2.0. Choose the best interface depending on your system
configuration.
FireWire 800: FireWire 800 has a maximum data transfer rate of 800 Mb/s. It is
backward-compatible with FireWire 400 using an optional adapter.
FireWire 400: FireWire 400 supports data transfer rates up to 400 Mb/s.
USB 2.0: For most PCs, the standard interface is USB. Hi-Speed USB (USB 2.0)
supports data transfer rates up to 480 Mb/s. USB 2.0 is backward-compatible with
USB 1.1. If you connect to a USB 1.1 device, data is transferred at USB 1.1 speed
(up to 1.1 Mb/s).
Kensington®Security Slot
For drive security, My Book Pro Edition II is equipped with a Kensington Security Slot,
which supports a standard Kensington security cable (sold separately). For more
information on the Kensington Security Slot and available products, visit
www.kensington.com.
Capacity Gauge LED (inner ring)
A
Power Button
B
Power/Activity LED (outer ring)
C
A
B
B
C
FireWire 400 Port
D
FireWire 800 Port (x2)
E
F
Power Port
G
H
D
E
F
G
H
Kensington Security Slot
USB Port

MY BOOK PRO EDITION II
USER MANUAL
CONNECTING THE DEVICE – 5
Connecting the Device
Macintosh®
1. Turn on your computer.
2. Insert the software CD into the CD-ROM drive.
3. Double-click the CD-ROM drive icon, the My Book drive icon, then the Mac
folder, which contains the software for this device.
4. Double-click My Book RAID Manager to install this program into the
Applications folder.
5. WD Button Manager Software disk image contains the installer required to enable
the capacity gauge and Safe Shutdown™. Double-click this icon to install the
program into the Applications folder.
6. If you want to install the backup software now, double-click the EMC®
Retrospect®Express icon in the Mac folder and follow the instructions as
prompted.
7. Connect the unit’s power cord and interface cable (USB, FireWire 800, or
FireWire 400) as shown above, after which the unit mounts to the system.
3

MY BOOK PRO EDITION II
USER MANUAL
CONNECTING THE DEVICE – 6
Windows
1. Turn on your computer.
2. Insert the software CD into the CD-ROM drive.
3. The CD autoruns and Button Manager and drivers are installed automatically. If a
security alert is displayed during this installation, click Accept or Continue.
Note: If AutoPlay is disabled on your computer, you must install the utilities
manually. Go to the desktop. Double-click My Computer, My Book folder,
WD_Windows_Tools folder, and Setup.exe. Then run the CD which installs the
drivers.
4. A menu displays a list of options including software, documentation, and a
registration link. Click My Book RAID Manager to install this utility.
5. When finished, click any other selection of your choice; otherwise, click Quit to
close the menu.
6. Connect the unit’s power cord and interface cable (USB, FireWire 800, or
FireWire 400) as shown above, after which the unit mounts to the system.
Note: If Windows prompts for additional drivers, allow it to perform its search
My Book is now ready for use. To format My Book to Windows NTFS, search our
knowledge base for answer ID 287 at support.wdc.com for instructions.
Important: You must first install the drivers and utilities on the included CD before
connecting the unit.

MY BOOK PRO EDITION II
USER MANUAL
MY BOOK RAID MANAGER FOR MAC – 7
My Book RAID Manager for Mac
My Book RAID Manager is a tool designed to help you easily manage your RAID
system, including changing the RAID configuration and formatting the device. To
install My Book RAID Manager, double-click the CD-ROM icon, the My Book drive
icon, then the Mac folder. Then double-click My Book RAID Manager to install this
program into the applications folder.
4