Westpointe SREF01 User manual

Westpointe Portable
Infrared Fireplace Heater
Model No.: SREF01 / TV NO.: 138807
Instruction Manual
FOR INDOOR USE ONLY
1
3194320
Please keep this instruction manual for future reference
Adult assembly required.
Keep screws and parts out of reach of children.
Customer Service: [phone], 8:00am to 5:00pm, Eastern Standard Time
Monday thru Friday
(Made in China)
!
CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE
OF PLUG TO WIDE SLOT, FULLY INSERT.
PLEASE READ THIS ENTIRE INSTRUCTION MANUAL BEFORE USING
R
Warning:

Warnings
2
IMPORTANT INSTRUCTIONS
When using electrical appliances, basic precautions should always be followed to reduce
the riskoffire, electric shock, and injury to persons, including the following:
SAVE THESE INSTRUCTIONS FOR FUTURE USE.
1. Read all instructions before using this heater.
2. This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces.
The grill directly in front ofthe heater outlet becomes hot during heater operation. Keep
combustible materials, such as furniture, pillows, bedding, papers, clothes and curtains
at least 3 feet fromthe front ofthe unit and keep themaway fromthe sides and rear.
3. Extreme caution is necessary when any heater is used by or near children or invalids
and whenever the heater is left operating and unattended.
4. Always unplug heater when not in use.
5. Do not operate any heater with adamaged cord or plug or after the heater malfunctions
has been dropped or damaged in any manner. Discard heater, or return to authorized
service facility for examination and/or repair.
6. Do not use outdoors.
7. This heater is not intended for use in bathrooms, laundry areas and similar indoor
locations. Never locate heater where it may fall into abathtub or other water container.
8. Do not run cord under carpeting. Do not cover cord with throwrugs, runners, or similar
coverings. Do not route cord under furniture or appliances. Arrange cord away fromtraffic
areaand where it will not be tripped over.
9. To disconnect heater, turn controls to off, then remove plug fromoutlet.
10. Do not insert or allowforeign objects to enter any ventilation or exhaust opening as this
may cause an electric shockor fire or damage the heater.
11. Connect to properly grounded outlets only.
12. To prevent apossible fire, do not blockair intake or exhaust in any manner. Do not use
on soft surfaces, like abed, where openings may become blocked.
13. All electrical heaters have hot and arcing or sparking parts inside. Do not use it in
areas where gasoline, paint, or flammable liquids are used or stored.
14. Use this heater only as described in this manual. Any other use not recommended by
manufacturer may cause fire, electric shock, or injury to persons.
15. Always plug heaters directly into awall outlet/receptacle. Never use with an extension
16. Always disconnect the heater fromthe power supply before performing any cleaning,
maintenance and relocating the heater.
cord or relocatable power tap (outlet/power strip).
17. When storing or transporting the unit and cord, keep in adry place, free fromexcessive
vibration and store so as to avoid damage.

3
WARNING: This hearter has avoltage rating of120
volts. The cord has aplug as shown in A.An adapter
as shown in C is available for connecting three-blade
grounding-type plugs to two-slot receptacles. The green
grounding lug extending fromthe adapter must be
connected to apermanent ground such as aproperly
grounded outlet box. The adapter should not be used
ifathree-slot grounded receptable is available.
DO NOT DEFEAT THE SAFETY PURPOSE OF THE
GROUNDED PLUG.
Grounding instructions
Safety instructions
GROUNDING
PIN
GROUNDING
PIN
METAL
SCREW
COVER OF GROUNDED
OUTLET BOX
ADAPTER
GROUNDING
MEANS
(A)
(B)
(C) (D)
1. When the heater is tipped over, the internal tilt switch will automatically disconnect the power to
stop working. After the heater resumes upright, press the ON/OFF button on the control panel or
press power switch on the remote control to turn on the heater.
2. When the heater internal temperature unconventionally reaches 135 Centigrade (275 Fahrenheit),
the limit thermostat switch will automatically cut off the power to stop working. User needs to check
the following points, get rid ofany malfunctions and then press the ON/OFF button on the control
panel or press power switch on the remote control to turn on the product.
A. Checkthe filter, ifthe net orifice is blocked by dust, remove the filter, wash with water and
assemble into the heater after dry.
B. Checkthe outlet, ifit is blocked by obstruction, remove it to ensure the air vent ventilated and
then restart the heater.
Note: If the heater still does not work after above steps, please disconnect the power, and
have it repaired by professional electrician or contact our customer service.
3. When the front wooden panel is closed, the flame ofthe log set can be used as indicator light.

4
Heater Specifications
Infrared Fireplace Heater
1. Power Supply: AC110-120V/ 50-60Hz
2. Heat Output Rate: 1350W
3. Temperature range: 50 - 95 Fahrenheit
4. Heating elements: 3 U-shape infrared bulbs
5. Remote control
Unpacking the Infrared Fireplace Heater
1. First, checkthe carton to make sure there are no obvious damages that may
have occurred during shipment.
2. Open the Infrared Heater packaging and remove the heater by sliding it from
the box. You may want to gently and cautiously turn the entire box up side
down letting the heater slowly slide out.
3. Remove all the protective materials fromthe heater. It may be agood ideato
keep the protective materials and packaging for storaged during the off-season.

Operating Instructions
5
Adjust TIME / TEMP with up arrow or adjust HI / LOW settings.
NOTE: “HI/LOW” and “oC/oF” buttons on the control panel have dual function
capabilities.
the heater ifany damages are detected. Contact your customer service at [phone]
immediately.
Visually inspect the Infrared Heater for any damages before operation. Do not operate
1. Connect power supply and turn the main power switch on.
2. Press ON/OFF button
1) Heater starts operation with default maximumfire flame, default temperature reads as 77
Fahrenheit (25 centigrade), indicator oftemperature degree stops after flashing 4 seconds.
2) Heating function does not workin initial start. It requires pressing HI/LOW button manually
or remote control to start. It will not workifthe ambient temperature is higher than the
default temperature. It works only ifthe ambient temperature is lower than the default
temperature.
Note: The heater may emit aslight harmless odor when first turned on. This is caused
by activating the internal heater components for the first time and should not occur
again.
Adjust TIME / TEMP with down arrow or adjust oC/oF settings.
ON/OFF HI/LOW OC/OFSET
HI
LOW
OF
OC
Function Display
ON/OFF HI/LOW OC/OFSET
HI
LOW
OF
OC
CONTROL PANEL OPERATION INSTRUCTION
Indicate the
ambient temperature
Main Power Switch

Operating Instructions
6
3. Press SET button
et parameter. In sequence it comes temperature -
timer – flame - set confirmation. The set range for temperature is from50 - 95 Fahrenheit (10 -
35 centigrade); Timer set range is from00 – 12hours, 00 means timer is closed, 30 minutes a
unit to go as 0.5, 1.0, to
maximumvalue.
11, 12hours; Flame brightness set range is from00-09, 09 is the
4. HI/LOW button
When heater is in normal operation, press HI/LOW button to switch heating mode, HI is high
heating level, LOW is lowheating level. Indicator lights for corresponding heating mode.
Ifindicator does not light, this means the heating function is off.
3) Ifthe heater internal temperature goes up to 104
oF , the fan and electronic ionizer start
working. The negative ions generated will be blown out with air through the vent.
Press SET button to
switch to tem. status,
then press
button once within 5
seconds to scroll up.
Press SET button
twice to switch to time
status,then press
button once
within 5 seconds to
scroll up.
Press SET button
thrice to switch to
flame status, then
press button
once within 5 seconds
to scroll up.
FromHI to LOW
ON/OFF HI/LOW OC/OFSET
HI
LOW
OF
OC
ON/OFF HI/LOW OC/OFSET
HI
LOW
OF
OC
ON/OFF HI/LOW OC/OFSET
HI
LOW
OF
OC
ON/OFF HI/LOW OC/OFSET
HI
LOW
OF
OC
ON/OFF HI/LOW OC/OFSET
HI
LOW
OF
OC
ON/OFF HI/LOW OC/OFSET
HI
LOW
OF
OC
ON/OFF HI/LOW OC/OFSET
HI
LOW
OF
OC
ON/OFF HI/LOW OC/OFSET
HI
LOW
OF
OC

7
Operating Instructions
REMOTE CONTROL OPERATION INSTRUCTION
Indicator light
LCD display
4
Adjustment
button
1
3
2
6
57
5. oC/oF button
When heater is in normal operating, press OC/OF button to switch temperature mode, OC means
Centigrade and
OF means Fahrenheit. Indicator lights for corresponding temperature mode.
6. Button sound
“Beep” sounds will accompany with each successful button press.
Press the oC/oF button to
switch fromFahrenheit to
Centigrade
1. oC/oF button - switch fromFahrenheit to Centigrade.
2. Power button - turn on and turn off the heater.
3. Flame button - adjust flame, 00-09 range for
adjustment, 00 means flame function is off and
to operate.
4. Lockbutton - press 3 seconds to unlockand
activate all other buttons.
5. Heating level adjustment - HI is high heating
level, LOW is lowheating level, OFF is close.
6. TEMP button - temperature set button,
for adjustment.
7. TIMER button - timer sets from00 to 12hours,
adjustment.
ON/OFF HI/LOW OC/OFSET
HI
LOW
OF
OC
ON/OFF HI/LOW OC/OFSET
HI
LOW
OF
OC

Assembly lnstructions
Care and Maintenance
8
If the heater is not to be used for an extended period of time, it can be stored away. Make
sure the power is turned off and the cord is unplugged from the outlet. Wrap the cord
around the handle on the rear of the portable heater. Cover the heater to prevent dust from
accumulatingon the heater. You may want to repack it back in its original carton. Always
store the heater in a dry and dust free environment. (NOTE: You may want to clean the filter
prior to storingthe heater so that it is ready for operation the next time it is put in use.)
Maintenance
Before care or maintenance is applied, always unplugthe cord from the electrical outlet. The
cabinet housingcan be wiped down with furniture polish. The heater has a washable filter.
The filter should be cleaned regularly to provide for maximum performance. Once the filter
is removed, run warm water through and over the filter to remove dirt and dust. Shake all
water residue from the filter and replace it back in the heater. (NOTE: A mild soap can be
applied to assist in removingdirt and dust from the filter)
Install the cord wrap on the back of the heater as illustrated, fixingit by 2 tappingscrews.
Cord wrap
Tappingscrew

Negative Ion Generator
9
WORK PRINCIPLE AND FUNCITIONS
RELATION OF NEGATIVE ION DISTRIBUTION AND CONCENTRATION IN NATURE
WITH HUMAN HEALTH
Space Content ofNegative
Ion N-ion pcs/cm3Relation with Human Health
Natural Recovery Force
Improve Human
Immunity and Resistance
Cause “Air Condition Disease”
Natural Recovery Force
Cause physical disabilities such as
headache and insomnia
Sterilizing, reducing
disease spreading
Forest and Waterfall Area
High Mountain, SeaShore
Suburb and Field
Closed Urban
ResidentialArea
Air Conditioning Room
Negative Ion Oxygen Bar Room
100000-500000
50000-100000
5000-50000
40-50
0-250000
100000-500000
ELECTRONIC IONIZER SPECIFICATIONS
I/P: AC110-120V/ 50-60Hz
PIN: 1W
O/P: DC3.8KV
ION DENSITY: 3 X 10 6PCS/CM3
The main workprinciple ofthe positive and negative ion generator (plasma generator) is to
increase the lowvoltage to positive high voltage and negative high voltage with voltage
increasing circuit. It generates large amount ofpositive ion and negative ion with positive
high voltage and negative ionized air (mainly oxygen). The quantity ofnegative ion is more
than positive ion (1.5 times ofpositive ion). The positive ion and negative ion can generate
enormous energy when neutralized with positive negative electric charge, which may change
the structure ofbacteriaor convert the energy and kill bacteria, thus achieving the effect of
sterilizing. Since there are more negative ions than positive ions, surplus negative ion will
also float in the air for remove smoke, dust and eliminate odor, improve air quality and promote
health.

Trouble Shooting
10
No. Malfunction Malfunction Cause Solution Remarks
1 No electricity 1) Disconnected plug
2) Fuse burned out
1) Inspect main socket
switch and fuse
2Without
warmair
1) Temperature set
improperly
2)Heating element
malfunction
1)Set the temperature
properly
2)Ifheater does not work
after temperature is
properly set, contact our
customer service.
3 Without flame 1) Flame function is
closed
2)Component
malfunction
1) Set the flamefunction
2) Restart the heater
3)Ifrestart dose not work,
contact our customer
service
4 DisplayE1 Temperature sensor
malfunction
Contact our customer
service
5Short remote
distance Dead battery Replace battery
6Remote control
button insensitive
1) Dead battery
2)Remote control
defect
1) Replace battery
2) Contact our customer
service
7Remote control
can not workDead battery
1) Replace battery
2) Contact our customer
service
3) Main switch does
not turn on
Warning:Toavoid riskofelectric shock, please unplug the heater before maintenance.
8Suddenly shuts
off while running
1)Obstruction in the
inlet or outlet
2)Fan stops or heater
internaltemperature
too high
1) Remove the obstruction
2) Please contact our
customer service
Other malfunctions please contact our customer service for assistance.
2) Iffuse burned out,
contact our customer
service

Warranty Information
11
The appliance has been manufactured under the highest standards of
quality and workmanship. We warrant to the original consumer purchaser
that all aspects ofthis product will be free ofdefects in material and
workmanship for one year fromthe date ofpurchase. Areplacement
for any defective part will be supplied free ofcharge for installation by the
consumer. Defects or damage caused by the use ofother than genuine
parts are not covered by this warranty. This warranty shall be effective
fromthe date ofpurchase as shown in the purchaser’s receipt.
This warranty is valid for the original consumer purchaser only and
excludes industrial, commercial or business use ofthe product, product
damage due to shipment or failure which results fromalteration, product
abuse, or product misuse, whether performed by acontractor, service
company, or consumer. We will not be responsible for labor charges
and/or damage incurred in installation, repair or replacement, nor for
incidental or consequential damage.
Made in China
Need Help?
Call our toll free number At:
1-866-814-0585 Or
e-mail us at:
[e-mail]
Westpointe Heater Warranty Registration
502Business Center Dr.
Suit E
Birmingham,AL 35244