Whale i Van User manual

i Van®
Intelligent Control Panel
The easy way to control your living environment
Quick Guide
A first for the industry...the only complete underfloor
gas and electric water and space heating system.
Water Heater
Control
Mains electric
connected
(Amps in use -
Heating System)
Battery status
Room Heater
Control
Pump Power
(Off/Ready/
Running)
Heater Timers
Home / Set Up and Options
(Glows red when gas is lit)
Integrated
Controls
Clock
More Space, Faster Heat Up, More Heat, More Control*
Master Lights Awning

Welcome to your Whale i Van®
The easy way to control your living environment
Wireless control of your Whale®Water and Space Heaters and Water
Pumps from an intuitive touch screen display
What is i Van®?
• Theeasywaytocontrolyourlivingenvironment
• Simple,intuitivetouchscreendisplay
• Easytosetprogrammabletimers
• Controlspowerandtemperatureseparately
HowdoesWhaleiVan®work?
The intuitive touch screen control panel communicates wirelessly with your
Whale Water Heater, Space Heater and Water Pump, creating your ideal living
environment. It simply guides you through setting your water heating and air
temperature controls, and also allows you to programme timers (up to 3 per day)
for each heater individually for ultimate comfort.
4.3S High Output
Underfloor
Space Heater
Expanse
Underfloor
Water Heater
iVan®
Intuitive Central Touch Screen Control Panel

ROOM HEATER CONTROL - HIGHEST POWER YET!
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
From the home screen, press
Select the setting required:
Then set desired temperature
using and
Return to home
Note: for maximum
heat select
ROOM HEATER NIGHT SETTING
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
For quiet night time operation and to reduce energy consumption
select and a lower temperature
e.g. 15°C for low electric night time (background) heating
ROOM HEATER FROST PROTECTION
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Warms the vehicle to prevent damage to the heating and water systems that
may be caused by cold temperatures. To enable Frost Protection press.
When selected, Frost Protection will activate when the temperature in
your vehicle falls below 6°C, indicates that Frost Protection is ready.
Frost Protection operates using the lowest electric setting when mains supply
is connected, or if mains is not connected, it will use gas as the power source.
Please note: Frost Protection will only activate if mains electric or gas is
connected and turned on. If mains or gas is not connected, the Room Heater
will ‘lockout’ and all settings will deactivate.
For more information on clearing lockouts - see Trouble-shooting Section.
ROOM HEATER ICON
Frost setting on
Electric setting
Timer in use
Gas in use
Temperature
inside the vehicle
Fault Indicator
Note - the space heating will only turn on if the desired
temperature setting is above the actual air temperature.

WATER HEATER CONTROL
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
From the home screen, press
Select the setting required:
For standard heat up - select
WATER HEATER TIMED BOOST (ideal for shower time)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Select the setting required:
or or
The water will heat up quickly for
15, 30, 45 or 60 mins, (see Setting Other
Options for information on adjusting the Boost timer), then will
automatically resume the previous heat setting.
Return to home
WATER HEATER FROST PROTECTION
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To protect the water heater (only) from damage in cold temperatures.
To enable Frost Protection to prevent freezing at low temperatures, press
When selected, Frost Protection will activate when the temperature in your
vehicle falls below 6°C, indicates that Frost Protection is ready.
Frost Protection operates using the lowest electrical setting (or if mains is not
connected, it will use gas) as a power source.
Please note: Frost Protection will only activate if mains electric or a gas power
source is both connected and turned on. If mains or gas is not connected, the
Water Heater will ‘lockout’ and all settings will deactivate.
For more information on clearing lockouts - see Troubleshooting section.
Water
Temperature
Electric setting
WATER HEATER ICON
Timer in use
Gas in use
Frost
Setting On
Fault Indicator

Fault Indicator
PUMP CONTROL
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
From the home screen, press
The pump icon will show a yellow frame when that the pump is ready.
The pump icon will turn green to show that the pump is running.
WATER HEATER ECO MODE
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
When activated, Eco Mode maintains water
temperature at an environmentally friendly 50°C - 55°C.
To activate Eco Mode, press and select desired power function.
Indicates Eco Mode is off i.e. water heats up to 72°C.
Indicates Eco Mode is on.
SET UP AND OPTIONS
SETTING YOUR CLOCK
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To set the clock:
Press and hold the Home button
to access ‘Set up and Options’
Press
Use and to adjust the time
Use and to select the hour or minutes

SETTING YOUR ROOM AND WATER HEATER TIMERS
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Set up to 6 timers (3 per heating device)
Press and hold the Home button
Then press OR
Use the and keys to adjust the heat setting.
Use the and buttons to move the cursor
across to set energy source, on/off time.
For Room Heater only and can be used to adjust the temperature.
Please note: Water temperature is pre-set by Whale and cannot be adjusted.
To activate timers
Press to return to the home screen, then press
When the timers have been enabled, the
Timer icon will have a yellow frame.
When either heater has activated by a timer,
the Timer Icon will turn green.
SETTING OTHER OPTIONS
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To enter the options menu:
Press and hold the Home button
Then press
Use and to scroll through the options:
Mains Supply Maximum Current / Screen Brightness / Water Heater Boost Time /
Screen Off After Time / Beep / Flashing Light / Proportional Control.
Set each option using the and keys.
Timer
in use
When a timer is
set and active,
a timer icon will
appear top right of
the icon.

WHALE HEATING SYSTEM - TROUBLESHOOTING
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The Whale Space Heater and Whale
Water Heater are equipped with an
electronic diagnostic system which
will detect fault conditions ranging
from poor gas or d.c. supply to internal
heater malfunctions. In the unlikely event of a failure, this is indicated by a red ‘!’ on
the Space Heater or Water Heater icon. The Space Heater or Water Heater will not
operate when a fault is indicated. When you attempt to operate the Space Heater
or Water Heater, an error message will appear on the iVan screen. You must clear
the fault code by following the instructions on screen.
Wait for the fan to stop before cycling the power to prevent an overheat lockout.
POWER CONSUMPTION WARNING SCREENS
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If any combination of heater settings exceed the Mains Supply Limit you have set or the
maximum system limit of 16 Amps, a warning screen will appear.
Please note - iVan does not monitor the current draw of other appliances.
HOME
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
To return to the home screen at any stage, press the Home Button
A Whale®video shows a step by step demonstration of i Van®to help you get
started. This video is also available at www.whalepumps.com/rv
Selecting ‘OK’
will return you to
the power setting
screen (for Space
or Water Heater).
Selecting ‘OK’ will
reduce the room
heating or water
heating power level
below 16 Amps.
Frost setting on
Electric setting
Timer in use
Gas in use
Temperature
inside the vehicle
Fault Indicator
WhaleHeatingSystem–Troubleshooting
TheWhaleSpaceHeaterandWhaleWaterHeaterareequippedwithanelectronicdiagnosticsystem
whichwilldetectfaultconditionsrangingfrompoorgasord.c.supplytointernalheater
malfunctions.Intheunlikelyeventofafailure,thisisindicatedbyared‘!’ontheSpaceHeateror
WaterHeatericon.TheSpaceHeaterorWaterHeaterwillnotoperatewhenafaultisindicated.



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WhenyouattempttooperatetheSpaceHeaterorWaterHeater,anerrormessagewillappearon
thescreen.Assoonasyouhavecompletedthesuggestedactionssuggestedbelow,youmustclear
thefaultcodebyfollowingtheinstructionsonscreen.









TheinstructionwillbeeithertoturntheMasterSwitch‘off’then‘on’ORtopresstheredReset
Buttonlocatedontheheateronce.(Pleaserefertoyourvehiclehandbookformoreinformation).


Space Heater Reset
Button on heater
interface / top
(Plan View)
Water Heater Reset
Button on top of heater
(Plan View)

MORE INFORMATION?
cmcc_ps_181.301_V2_0616
Home / Set Up and Options
(Glows red when gas is lit)
Room Temperature
(°C)
Pump Power
(Off/Ready/
Running)
Integrated
Controls
Clock
(24 hours)
Electric Power
Setting In Use
Frost Protection
Enabled
Timers in Use
Mains Current
(Required by
Heating System)
Battery Status
Temperature
Sensor
Light Sensor
Heater Timers
Gas Power
Setting in Use
Water Temperature
(°C)
iVan model shown IV1004B
Master Lights Awning
© Whale 2016, all rights reserved. Reproduction in whole or in part is prohibited without prior permission.
WHALE®, WHALE IC®, IC LOGO DEVICE, and i VAN®are registered trademarks of Munster Simms Engineering Ltd, trading as Whale®.
Whale’s policy is one of continuous improvement and we reserve the right to change specifications without prior notice.
Images are for guidance purposes only.
*Compared to previous Whale heating systems
For help or advice on your Whale
HeatingSystem
Please contact us.
Tel:+44(0)8452172933
E-mail:[email protected]
WhaleRV
Whale Support
Phoneline
available
7 days a
week