
15
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
If you experience Possible Causes Solution
Door not closed completely. Make sure the dryer door is closed completely.
Touch and hold START/PAUSE 2–5 seconds.
Household fuse is blown or circuit
breaker has tripped. There may be 2 household fuses or circuit breakers for the
dryer. Check that both fuses are intact and tight, or that both
circuit breakers have not tripped. Replace the fuses or reset the
circuit breaker. If the problem continues, call an electrician.
TROUBLESHOOTING
Dryer will not run
Humming or whining noise
with Steam cycle selected
(on some models)
Water inlet valve on dryer is running.
Unusual Noise
START/PAUSE not touched rmly
or held long enough.
Dryer Operation
Incorrect power supply. Electric dryers require 240-volt power supply.
Check with a qualied electrician.
Wrong type of fuse. Use a time-delay fuse.
The water inlet valve on the dryer is used during the Steam function. If
the dryer has just been installed or unused for an extended period, the
valve may be louder and run longer. This is normal.
NOTE: The valve may make this noise even with no water line connected.
Thumping noise Dryer hasn’t been used in a while. This is normal. The thumping sound should diminish after a few
minutes of use.
Rattling or vibrating
noise
A small object caught between the
edges of dryer drum. Check the front and rear edges of the drum for small objects.
Clean out pockets before laundering.
Dryer isn’t properly leveled. The dryer may vibrate if not properly installed. See the
Installation Instructions. All four dryer feet should be in rm
contact with the oor.
Clothing is balled up in dryer. When balled up, the load will bounce, causing the dryer to
vibrate. Separate the load items and restart the dryer.
Dryer Results
Dryer will not heat Household fuse is blown or circuit
breaker has tripped.
The drum may be turning, but you may not have heat. Electric
dryers use 2 household fuses or circuit breakers. Replace the
fuses or reset the circuit breaker. If the problem continues, call
an electrician.
Clothes are not drying
satisfactorily or drying
times are too long
Lint screen is clogged with lint. Clean lint screen before each load.
The Air Only temperature setting
has been selected. Select the correct temperature for the types of garments
being dried. See “Cycle Guide.”
Run the dryer for 5–10 minutes. Hold your hand under
the outside exhaust hood to check air movement. If you
do not feel air movement, clean exhaust system of lint
or replace exhaust vent with heavy metal or exible metal vent.
See the Installation Instructions.
The exhaust vent or outside
exhaust hood is clogged with lint,
restricting air movement.
Incorrect power supply. Electric dryers require 240-volt power supply.
Check with a qualied electrician.
Supply line valve not open. For gas dryers, make sure that the valve on the gas supply line
is open.
Clicking noise Gas valve operating. On gas dryers, you may hear the gas valve clicking as it opens
and closes. This is normal.
The exhaust vent is not the correct
length.
Check that the exhaust vent is not too long or has
too many turns. Long venting will increase drying times.
See the Installation Instructions.
The exhaust vent diameter is not
the correct size. Use 4" (102 mm) diameter vent material.
The dryer is not level. Clothes not contacting the moisture sensors during Automatic
cycles. See “Level Dryer” in the Installation Instructions.
r
er
esu
ts
lothes are not dryin
satis
actorily or drying
t
mes are too
on
nt screen
s c
ogge
w
t
nt.
lean lint screen before each load
he Air Only temperature settin
n
l
t
elect the correct temperature for the types of
arments
bein
dried. See “Cycle Guide.”
Run the dryer for 5–10 minutes. Hold your hand unde
the outside exhaust hood to check air movement. If you
o not feel air movement, clean exhaust system of lint
r replace exhaust vent with heavy metal or exible metal vent.
ee the Installation Instructions.
e ex
aust vent or outs
e
x
aust
oo
s c
ogge
w
t
nt,
First try the solutions suggested here or visit our website at www.whirlpool.com
product_help –
In
anada www.whirlpool.ca for assistance and to possibly avoid a service call
ou ex
er
enc
Possible
ause
olutio
Door not closed completel
a
e sure t
e
ryer
oor
s c
ose
comp
ete
y
ouch and hold
TART
PAU
E 2–5 seconds
Household fuse is blown or circuit
breaker has tripped
There may be 2 household fuses or circuit breakers for the
ryer.
heck that both fuses are intact and ti
ht, or that both
ircuit breakers have not tri
ed. Re
lace the fuses or reset the
ircuit breaker. If the
roblem continues, call an electrician
Dryer will not ru
Hummin
or whinin
noise
with
team cycle selected
on some models
ater
n
et va
ve on
ryer
s runn
ng
nusua
o
s
TART
PAU
E not touched rmly
r
e
ong enoug
Dr
er
eration
ncorrect power supp
y
Electric dryers require 240-volt power supply.
heck with a
ualied electrician
ron
type of fuse
Use a time-delay fuse
The water inlet valve on the dryer is used during the
team function. I
the dryer has just been installed or unused for an extended period, the
va
ve may
e
ou
er an
run
onger.
s
s norma
.
N
TE: The valve may make this noise even with no water line connected.
Thumpin
noise
ryer
asn
t
een use
n a w
e
This is normal. The thumping sound should diminish after a few
minutes of use
att
ng or v
rat
ng
no
s
small object cau
ht between the
d
es of dryer drum
heck the front and rear ed
es of the drum for small objects.
lean out pockets before launderin
.
ryer
sn
t proper
y
eve
e
.The dryer may vibrate if not properly installed.
ee the
nstallation Instructions. All four dryer feet should be in rm
ontact with the oor
lothing is balled up in dryer
en
a
e
up, t
e
oa
w
ounce, caus
ng t
e
ryer to
ibrate.
eparate the load items and restart the dryer
Dr
er will not hea
Household fuse is blown or circuit
rea
er
as tr
ppe
The drum may be turnin
, but you may not have heat. Electric
r
ers use 2 household fuses or circuit breakers. Replace the
uses or reset the circuit breaker. I
the problem continues, call
n e
ectr
c
an
estr
ct
ng a
r movement.
ncorrect power supp
y
Electric dr
ers require 240-volt power suppl
.
Check with a
ualied electrician
upply line valve not open
For
as dryers, make sure that the valve on the
as supply line
is o
en
licking nois
as valve operating
n gas dryers, you may hear the gas valve clicking as it opens
n
c
oses.
s
s norma
e ex
aust vent
s not t
e correct
engt
.
heck that the exhaust vent is not too lon
or has
too many turns. Lon
ventin
will increase dryin
times.
ee the Installation Instructions.
e ex
aust vent
ameter
s not
t
e correct s
ze
Use 4"
102 mm
diameter vent material
he dryer is not level
lothes not contactin
the moisture sensors durin
Automatic
ycles.
ee “Level Dryer” in the Installation Instructions.