
For Service Technician Use Only
DIAGNOSTICS AND TROUBLESHOOTING (Cont.)
2-4 n
Maytag®3.5 cu.ft. Commercial-Grade Residential Agitator Washer
Diagnostic Guide
Before Servicing, check the following:
nMake sure there is power at the wall outlet.
nHas a household fuse blown or circuit breaker tripped? Was a regular
fuse used? Inform customer that a me-delay fuse is required.
nAre both hot and cold water faucets open and water supply hoses
unobstructed?
nMake sure drain hose is not sealed into drain pipe, and that there is
an air gap for venlaon. Ensure drain height is between 39" (0.991
m) and 8' (2.4 m) above the oor.
nAll tests/checks should be made with a VOM (volt-ohm-
milliammeter) or DVM (digital-voltmeter) having a sensivity of
20,000 Ω per volt DC or greater.
nResistance checks must be made with washer unplugged or power
disconnected.
IMPORTANT: Avoid using large diameter probes when
checking harness connectors as the probes may damage the
connectors upon inseron.
nCheck all harnesses and connecons before replacing components.
Look for connectors not fully seated, broken or loose wires and
terminals, or wires not pressed into connectors far enough to engage
metal barbs.
nA potenal cause of a control not funconing is corrosion or
contaminaon on connecons. Use an ohmmeter to check for
connuity across suspected connecons.
nTo properly check voltage:
1. Unplug appliance or disconnect power.
2. Aach voltage measurement probes to proper connectors.
3. Plug in appliance or reconnect power and verify voltage reading.
4. Unplug appliance or disconnect power aer compleng voltage
measurements.
A troubleshoong tool has been implemented onto the main control
board—a diagnosc LED.
LED ON – The Control is detecng correct incoming line voltage and the
processor is funconing.
LED OFF – No power to control or control malfuncon. Perform TEST #1:
Main Control, to verify main control funconality.
Failure Mode
If the incoming water supply is restricted or o, the cycle will end and
the following three LEDs will be lit. Opening and closing the lid will reset
the control to the beginning of a new cycle. The incoming water supply
needs to be corrected prior to starng the next cycle or the risk of
another cancelled cycle is high.
n“FILL, RINSE, and DONE” LEDs On
All 5 LEDS lit and not ashing indicates that the washer is out of service.
Enter the Service Diagnosc Test Modes and then enter Fault Code
Display Mode to determine the mode of failure and to reset the control.
nAll ve LEDs On and Not Flashing
Service Diagnostic Test Modes
These tests allow factory or service personnel to test and verify
all inputs to the main control board. Ulize these performance
tests before connuing to specic component troubleshoong
tests.
Activating the Service Diagnostic Test Modes
1. Be sure the washer is in standby mode (plugged in with all
indicators o).
Perform the following sequence of movement using the cycle
selector knob.
NOTE: Aer RESET, sequence “a” through “e” must be
completed within , stopping just briey between
each click (resulng in the following sequence: Le - Right -
Right - Le - Right, as indicated below).
RESET - Place cycle selector knob pointer at 12 o’clock
posion and wait 3–4 seconds before proceeding.
a. Rotate cycle selector knob counterclockwise one click.
b. Rotate cycle selector knob clockwise one click.
c. Rotate cycle selector knob clockwise one click.
d. Rotate cycle selector knob counterclockwise one click.
e. Rotate cycle selector knob clockwise one click.
SOAK/ FINAL
FILLWASH RINSESPINDONE
SOAK/ FINAL
FILLWASH RINSESPINDONE
R
R
R