Whynter ARC-101CW User manual

Congratulations on your new Whynter product. To ensure proper operation, please read this Instruction Manual carefully before
using this product. Keep this manual in a safe place for future reference.
Model # : ARC-101CW
INSTRUCTION MANUAL
WHYNTER COOLSIZE 10000 BTU COMPACT
PORTABLE AIR CONDITIONER

2
TABLE OF CONTENTS
PAGE
DISPOSAL INFORMATION 3
SAFETY PRECAUTIONS 4
INTRODUCTION / TECHNICAL DATA 5
PARTS IDENTIFICATION 6 - 7
CONTROL PANEL 8
INSTALLATION 9 - 11
OPERATION INSTRUCTIONS 12 - 13
REMOTE CONTROL 14
CARE AND MAINTENANCE 15
TROUBLESHOOTING 16 - 17
WARRANTY INFORMATION 18

3
DISPOSAL INFORMATION
This symbol on the product or its packaging indicates that the appliance cannot be treated as nor-
mal domestic trash, but must be handed in at a collection point for recycling electric and electronic
appliances. Your contribution to the correct disposal of this product protects the environment. Fur-
ther information about the recycling of this product can be obtained from your local municipal au-
thority.
Thank you for choosing the Whynter CoolSize 10000 BTU Compact Portable Air Conditioner.
Please follow the instructions provided in this user guide to obtain the very best performance from
your portable air conditioner and take full advantage of the many features your portable air condi-
tioner offers you. We trust that your Whynter air conditioner will provide the performance and relia-
bility that we stand for.
Please keep this user manual in a safe place for future reference.

4
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRICAL SHOCK, OR INJURY
WHEN USING YOUR AIR CONDIITIONER, FOLLOW THESE BASIC
PRECAUTIONS:
Before the appliance is used, it must be properly positioned and installed as detailed in this manual.
 Do not under any circumstances cut or remove the third (ground) prong from the power cord
 Make sure this unit is connected to a correctly grounded power supply outlet. Do not use an extension cord or
power strip
 The power cord is UL listed. It has a built-in L.C.D.I. (leakage, current, detection, interruption) circuit breaker
for added safety. If the power supply is interrupted, press the reset button to reconnect the unit to power
source
 It is recommended to use a separate circuit that its size should be 15 Amps for the air conditioner
 Do not use an excessively wet cloth, industrial solvents, oil-based products to clean this portable air condition-
er
 To avoid the risk of shock, the product should never be used in bathrooms, shower rooms, or in any other
steamy or wet areas
 Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other applianc-
es
 Do not repair, disassemble and/or modify the unit by yourself
 Always turn off the portable air conditioner when cleaning the air filter, and transporting
 Do not turn this unit on and off by plugging and unplugging. Always use the ON/OFF switch
 Transport the unit in an upright position only, or leave it in an upright position for at least 4 hours before first
use
 Ensure curtains or other objects are not obstructing the air inlet filters
 Do not bend or crush the exhaust hose while in use
 Always allow at least 20” of clearance around the unit for ventilation. Do not use this unit inside closets, cabi-
nets and/or cramped spaces between furniture
 This unit is optimized to operate in an ambient temperature of 64°F – 90°F
 This unit must be installed in an area protected from the element, such as wind, rain, water spray or drips
 The unit should not be located next to ovens, grills or other sources of high heat
 Always place the unit on even and hard and level surface
 Do not sit or place objects on the unit
 Do not allow children to climb, stand or hang on the appliance. The air conditioner could tip over and get dam-
aged and/or seriously injure somebody
 Keep fingers out of the air intakes and air outlets
 The appliance is an electrical appliance. To avoid injury from electrical shock do not operate it with wet
hands, while standing on a wet surface or while standing in water. Do not use it in outdoors or in wet condi-
tions
 When positioning or moving the appliance, ensure it is not turned upside down or greater than 45° or more off
level
 This appliance is designed for household, non-commercial use only. Any other use will void the warranty
 Do not plug into the power outlet before set up is completed
 Do not operate this unit without the air filter(s)
 Do not use harsh chemicals to clean the filter(s). Dry thoroughly before inserting the filter(s) into the unit
 Do not add extra length to the exhaust hose by more than a total length of 9’. This will reduce the cooling effi-
ciency of the portable air conditioner
 At the end of each season, all water must be drained from the unit and filter(s) must be cleaned before stor-
age
SAFETY PRECAUTIONS
THE MANUFACTURER DISCLAIMS ANY RESPONSIBILITY IF THE ABOVE INSTRUCTIONS ARE NOT FOLLOWED.

5
INTRODUCTION / TECHNICAL DATA
HOW IT WORKS
The Whynter compact CFC-free, lead-free, and energy efficient 10,000 BTU portable air condi-
tioner, helps you stay cool while working with better environmental standards and reducing ener-
gy consumption.
This compact portable air conditioner, specially designed to be mobile, can be easily setup in
almost any indoor location and is most commonly used in data closets / server rooms, bedrooms,
classrooms and garages / workshops.
This Whynter ARC-101CW compact portable air conditioner features an ECO-FRIENDLY CFC-
free GREEN R-410A refrigerant and lead-free RoHS compliant components.
TECHNICAL DATA
Model: ARC-101CW
Operational Modes: Cool, Fan or Dehumidifier
Cooling Capacity: 10000 BTU
Dehumidifying Capacity: 70 Pts / day
Fan Speed: 3 Fan Speeds
Filters: Activated carbon filter and washable pre-filter
Thermostat Control Range: 61° - 89°F
Timer: 24 hour programmable timer
Noise Level: < 55 dBA
Extendable Hose: Extendable hoses (up to 59")
Window Kit Length: Minimum: 20”
Maximum: 48”
Refrigerant: R-410A
Air Flow (at high speed): 264 m3/h / 145 CFM
Maximum Power Consumption: 1000W / 9.4A
Power Supply: 115 V / 60Hz
EER: 10.0
Unit Dimensions: 17" W x 14" D x 28" H
Package Dimensions: 19" W x 16" D x 35" H
Net Weight: 53 lbs
Gross Weight: 68 lbs

6
PARTS IDENTIFICATION
Handle
Control Panel
Front Air Vent /
Louvers
Air Filter
Air Exhaust
Power Cord
Air Intake
Upper Drain Port
Lower Drain Port
Condenser Air
Intake
Casters (four)

7
PARTS IDENTIFICATION
ACCESSORY IMAGE ACCESSORY DESCRIPTION QUANTITY
Exhaust Hose 1 piece
Window slider kit 1 set
Fixture 1 piece
Screws 4 pieces
Hose connectors 2 pieces
Cover 1 piece
Remote control 1 piece
Leakage-Current Detection and Interruption (LCDI)
Operating Conditions
Mode Room Temperature
Cool Higher than 64°F
Dehumidify Higher than 60°F
Your portable air conditioner is supplied with a Leakage-Current Detection and Interruption (LCDI)
plug. This plug reduces the risk of fire due to arcing faults in the power supply cord. Please follow
the instructions below to ensure that LCDI plug works properly.
1. Plug the power cord to a grounded wall outlet. Do not plug to a power strip or extension cord.
2. Press the TEST button on the plug. This should trip the plug and cut the power to the air condi-
tioner. If the plug does not trip and the unit comes on, please contact technical support.
3. Press the RESET button to start the air conditioner.
4. Do NOT use the TEST and RESET buttons to turn the air conditioner on and off.

8
CONTROL PANEL
Indication symbols on LCD :
Power Button
Press to turn the air conditioner on and off
Mode Control
Press to change mode
 Controls the 3 function modes: COOL, FAN,
and DEHUMIDIFY
Fan Speed Button
Press to change fan speed
 Controls the 3 fan speeds: HIGH, MEDIUM, and
LOW. The fan speed indicator lights illuminates
to show the set fan speed.
NOTE: Unit does not need to be vented in Fan Mode
Timer Button
Press to program Timer Delayed
Switch ON or OFF function
Timer / Temp Set Control
Adjusts set temperature (1°C/ 2°F increments) or
timer hours (0 – 24 hours).
 This unit is capable of displaying set tempera-
ture in Fahrenheit or in Celsius.
 To convert from one to the other, press and hold
the and buttons for 3 seconds.
LCD Display
 In Cool mode: shows set temperature in °C or °F
 In DEHUMIDIFY and FAN only modes: shows
room temperature.
Stop display
Condensed water may accumulate in the unit. If the
internal tank becomes full, the Stop display will
come on and the unit will not operate until the unit
has been drained.
LCD Display
Power Button
Mode Control
Fan Speed Button
Timer / Temperature Set Control
Timer Button Remote Sensor
Cooling mode
Dehumidifying mode
Fan only mode
High Fan speed
Medium Fan speed
Low Fan speed
Display set temperature
Stop display
Display timer setting: Auto Switch On/Off

9
INSTALLATION
WARNING: NEVER OPERATE THE AIR CONDITIONER WITHOUT THE AIR FILTER
Your Whynter portable air conditioner is equipped with a washable pre-filter and an Activated Carbon Filter.
The washable pre-filter removes large particles such as dust, pet hair and dander.
The Activated Carbon filter is designed to remove smoke and other odors. It is recommended you replace the
Activated Carbon filter every 2-3 months or as needed. Follow the steps below to install the filters.
1. Pull out the washable pre-filter
2. Attach the activated carbon filter into the air intake frame
3. Once the activated carbon filter is secured, reinstall the washable pre-filter frame into the unit
WATER DRAINAGE
The dehumidifying capacity of this unit is 70 pints per day. The patented self-evaporating function of the ARC-
101CW unit fully exhausts all condensation automatically in most environments when humidity is less than 70%.
Areas with more than 70% humidity, the self-evaporating function can still exhaust about 98% of the moisture and
the remaining 2% of moisture will be collected in the water tank of the air conditioner.
When there is excess water condensation inside the unit, the air conditioner stops running and illuminates the
Stop light (refer to page 8). This Stop light indicates that the water condensation needs to be drained using the
following procedures:
• Manual drainage
Carefully move the unit to a drain location, remove the bottom drain plug and let the water drain. Replace the
drain plug and plug in unit to resume operation.
• Continuous drainage
Remove the upper drain plug from the back of the unit and install the drain hose (sold separately). Place the open
end of the hose to a drain area. This method is recommended if uninterrupted operation is desired.
Washable Pre-
Filter
Activated carbon filter
Washable Pre-
Filter

10
INSTALLATION
LOCATION
The air conditioner should be placed on a hard and level surface strong enough to support the unit. The unit has
casters and it should only be rolled on smooth, flat surfaces. Use caution when rolling on carpet surfaces. Do not
attempt to roll the unit over objects. Never place any obstacles around the air inlet or outlet and allow at least 20
inch of clearance for efficient air-conditioning.
EXHAUST HOSE INSTALLATION
When you use this air conditioner unit, hot air must be exhausted out of the room to complete the air exchange of
the condenser. When the unit is operating in DEHUMIDIFY or FAN only mode, installation of the exhaust hose is
optional.
1. Pull out about 6” of one end of the exhaust.
2. Install the hose connectors onto the exhaust hose by turning
counter-clockwise.
3. Fix one end of the hose connectors by pressing the clip onto
the rear outlet of the unit. Slide the connector into each slot.
(Fig. 3)
4. Pull the clip to secure the hose connector.
Only extend the both hoses to the necessary length. We do not recommend extending more than 9' long. If you
are interested in purchasing an additional 5’ exhaust hose, please contact [e-mail] for retail sales infor-
mation.
WINDOW KIT INSTALLATION
When you use this air conditioner unit, hot air must be exhausted out of the room to complete the air exchange of
the condenser. When the unit is operating in fan-only mode, installation of the exhaust hose is optional.
Your window kit has been designed to fit most standard vertical and horizontal windows (Fig. 4a and Fig. 4b). How-
ever, it may be necessary for you to modify the installation procedures for your window.
NOTE:
 If your window opening is less than the mentioned minimum length of the window slider kit, cut the slide bar with
holes to fit window opening. Never cut out the holes on the window slide bar.
 When using the window kit on a window or sliding door it will cause the window or sliding door not to be properly
closed and locked. Additional security measurements maybe needed.
 Open window approximately 5”.
 Adjust the length of the window bars to the same length and width of the opening of the window. Cut the window
piece if necessary to fit the length of your window.
 Insert the fixture through the back grooved side of the window slide bar with hole. Line up the 4 holes and tight-
en the fixture with 4 screws from the front. (Fig. 4c)
 Close the window on the window slide bars. For long term installation, you may screw the window kit into your
window frame.
 Move the unit to the window, extend the hose and attach the other end of the hose to the window slide bar.
 Align the slots on the hose connector to the tabs on the fixture and snap the hose to the window slide bar.
Fig. 3
Fig. 4a Fig. 4b Fig. 4c

11
INSTALLATION
WINDOW KIT INSTALLATION IN A DOUBLE-HUNG WINDOW
Additional accessory sold separately: Foam Seal
1. Open window or sliding door for approxi-
mately 5”
2. Cut the foam seal (adhesive type) to the
proper length and attach it to the bottom of
the window. Fig. 5a.
3. Adjust the length of the window bars to
the same length and width of the opening
of the window. Cut the window piece if nec-
essary to fit the length of your window. Fig.
5b.
4. Close the window on the window slide
bars. For long term installation, you may
screw the window kit into your window
frame. Fig. 5c.
5. Cut the foam seal to the length and seal
the open gap between the top window sash
and outer window sash. Shown in Fig. 5d.
WINDOW KIT INSTALLATION IN A SLIDING WINDOW/DOOR
Additional accessory sold separately: Foam Seal
1. Open window or sliding door for approx-
imately 5”
2. Cut the foam seal (adhesive type) to
the proper length and attach it to the bot-
tom of the door / window. Fig. 6a.
3. Adjust the length of the window bars to
the same length and width of the opening
of the window. Cut the window piece if nec-
essary to fit the length of your window. Fig.
6b.
4. Close the door/ window on the window
slide bars. For long term installation, you
may screw the window kit into your window
frame. Fig. 6c.
5. Cut the foam seal to the length and seal
the open gap between the top window sash
and outer window sash. Show in Fig. 6d.
**If you are interested in purchasing optional accessories, please contact [email protected] for retail sales infor-
mation.

12
OPERATION INSTRUCTIONS
BEFORE USING YOUR APPLIANCE
 Remove the exterior and interior packing
 Before connecting the appliance to the power source, let it stand upright for approximately 4 hours. This will reduce
the possibility of a malfunction in the cooling system from handling during transportation
SWITCHING ON/OFF THE AIR CONDITIONER
The appliance can be switched ON or OFF by pressing the POWER button on the control panel or the ON/OFF but-
ton on the remote control
COOLING MODE
In this mode, the air conditioner cools and dehumidifies the room. To activate this function mode, press the Mode
Control until the Cooling indicator light comes on. When the cooling mode is set, the compressor will start in ap-
proximately 3 minutes. In cooling mode, hot air is exhausted from the outdoor exhaust port and the exhaust hose
must be connected to exhaust out the hot air.
The temperature setting range of this air conditioner is from 61°F / 16°C to 89°F / 32°C. To set the temperature,
press the or buttons. This air conditioner has a 5°F temperature cushion which if the set temperature is within
5°F of the ambient temperature, the unit runs on fan only mode. This saves energy and prolongs the life of the com-
pressor of the air conditioner.
To set the fan speed, press the FAN button. In cooling mode, the difference in noise level between the 3 fan speeds
is not very noticeable when the compressor is on. Try setting the unit to Fan only mode, you should be able to hear
the difference between high and low fan speed settings.
DEHUMIDIFYING ONLY MODE
In this mode, the air conditioner only dehumidifies the room, the compressor will activate intermittently depending on
the ambient temperature and the fan speed is set to LOW. To activate this function mode, press the Mode Control
until the Dehumidifying indicator light comes on. Please note that when switching function mode, there will be an
approximately 3 minute transition time. In dehumidifying mode, do not connect the exhaust hose and let the warm air
return to the room. If room temperature is higher than 77°F, the fan speed can be adjusted. If room temperature is
lower than 77°F, the fan speed is set at Low.
NOTE: When using the Dehumidifying mode, the exhaust hose should not be vented to the outside. If the warm air is
exhausted to the outside, cooling may occur. Additionally, you must manually drain the water from the unit.
FAN ONLY MODE
In this mode, only the fan of the air conditioner runs and circulates the air in the room. To activate this function mode,
press the MODE button until the Fan indicator light comes on. In this function mode, the temperature cannot be
set. Subsequently, set the desired fan speed by pressing the Fan button. Fan Only mode does not require the use of
the exhaust hose.

13
OPERATION INSTRUCTIONS
TIMER (DELAYED SWITCH ON / OFF) FUNCTION
This function mode enables a delayed switch ON or delayed switch OFF of the air conditioner. The time (hours) de-
lay can be set, enabled and disabled. The timer is adjustable between 1 - 24 hours.
SETTING SWITCH OFF TIMER
With the air conditioner operating in any function mode, press the Timer button. The display timer setting will come
on. Set the desired time delay OFF hours by pressing the and buttons. The time increments are at 1 hour to up
to 24 hours. When the delay time set has elapsed, the air conditioner switches off. To cancel the delayed switch off
function, press the Timer button or turn off the air conditioner.
SETTING DELAYED SWITCH ON TIMER
With the air conditioner is off, press the Timer button. The display timer setting will come on. Set the desired time
delay ON hours by pressing the and buttons. The time increments are at 1 hour to up to 24 hours. When the
delay time set has elapsed, the air conditioner switches on. To cancel the delayed switch on function, press the Tim-
er button or turn on the air conditioner.
AUTO RESTART
In the event of a power outage, the air conditioner restarts at the previously set function mode and settings when
power is restored.
NOISE LEVEL
Portable air conditioners may make sounds that are not familiar to you. The sounds listed below are normal. Noise
reflecting off hard surfaces such as a floor or wall can make the sounds seem louder than they actually are.
 The compressor may make a pulsating or high-pitched sound
 Water running from the evaporator to the water tank may make a splashing sound
 Refrigerant flowing may make a gurgling sound
 Fan sound may come from front and back air vents
COMPRESSOR LOCK OUT
This portable air conditioner is optimized to operate in an ambient temperature of 64°F – 90°F. The compressor cir-
cuit has an automatic 3 minute time delayed start if the unit is turned off and on quickly. This prevents over-heating of
the compressor and possible circuit breaker tripping.
WATER DRAINAGE
During the process of cooling, some water will be extracted from the air into the unit. Most of this water is used to
cool and exhausted to the outside. If the unit is operated in high humidity or low temperature environment, water will
be collected in the reservoir inside the unit. If the reservoir is full, the compressor will stop. To continue the cooling
function, please drain the water. See page 9.

14
REMOTE CONTROL
The portable air conditioner can be switched on by the remote control. To transmit signals from the remote con-
trol to the air conditioner, point the front part of the remote handset towards the control panel on the air condi-
tioner. Reception of the signal is confirmed by a beep. The maximum signal transmission distance is approxi-
mately 8 meters / 26 feet.
NOTE:
 Other appliances in the same room controlled by a remote control (TV, radio, stereo, etc.), may cause
interferences
 Electronic and fluorescent lamps may interfere with the signal transmissions between the remote control
and the air conditioner
 Remove the batteries if the remote control is not used for long periods
INSTALLING BATTERIES
To insert the batteries, open the flap on the back of the remote control by sliding if off. Strictly adhere to the
polarity signs on the bottom of the battery housing, close the flap once the batteries have been inserted.
 Only use two dry LR03 AAA 1.5V Batteries (included) in the remote control
 Always change both batteries at the same time
Power Control
On / Off
Fan Speed Control
High Medium Low
On / Off Timer Control
In running mode:
Auto Switch Off
In stand-by mode:
Auto Switch On
Press Up or Down button to adjust
the time setting for 1 hour interval
Fahrenheit/Celsius Button
Notes:
 Do not drop the remote control
 Do not place the remote control in a
location exposed to direct sunlight
 The remote control should be placed
about 1 meter or more away from the
TV or any electrical appliances
LCD Display
Time / Temperature Set Control
 Used for adjust the timer and temperature
 The default display on control panel is room
temperature
 When or key is pressed in cool mode, the set
temperature is displayed and may be adjusted
 Timer setting is available from 1 - 24 hours by
pressing the Up or Down buttons
Mode Control
Press this button to change the operation mode in
the order of:

15
CARE AND MAINTENANCE
IMPORTANT:
 Switch off the air conditioner and disconnect the plug from the power outlet
 Drain water by removing the drain plug
 Always transport the air conditioner in an upright position only
CLEANING THE AIR FILTERS
 To ensure the air intake is filtered properly and to assure that your air conditioner runs efficiently, it is recom-
mended to clean the air filters at least once every two weeks
 This unit has two air filters; washable pre-filter and an activated carbon filter.
 Switch off the air conditioner and remove the washable pre-filter and an activated carbon filter
 Use a vacuum cleaner or tap lightly to remove loose dust and dirt from the pre-filter. Then rinse them thoroughly
under warm or cold running water (no hotter than 100F.)
 Dry thoroughly before re-inserting the filters.
 NOTE: The activated carbon filter is not washable. It should be replaced every 2-3 months or as needed. Please
contact [email protected]om for retail sales information
WARNING! Never operate the air conditioner without the filter in place
CLEANING THE AIR CONDITIONER
 Always switch off the air conditioner and disconnect the plug from the power supply outlet before cleaning the air
conditioner
 Use a soft damp cloth to wipe the body of the unit.
 Never use harsh chemicals, oil-based products, detergents, chemically treated cloths or other cleaning solutions.
These could possibly damage the body of the air conditioner
END OF SEASON STORAGE
 Switch off the air conditioner and disconnect the power plug from the power supply outlet before cleaning the air
conditioner
 To remove the hose from the unit, the easiest way is to remove take out the hose and leave the connectors in
place.
 Clean the air filters
 Drain the condensed water completely
 On a warm day, turn on the Fan only mode for half a day so that the inside can dry out completely
 Remove the batteries from the remote controller
 It is recommended that the air conditioner be put back into its original carton for storage

16
TROUBLESHOOTING
Problem Possible Causes Solutions
The portable air conditioner
does not turn on
 Power failure / outage
 The automatic switch, line fuse, or
breaker has been tripped
 The power supply voltage is too low
 The power cord is damaged
 The L.C.D.I. power plug for the unit
is tripped
 The internal water reservoir is full
 Restore the power supply
 Flip the switch / change the fuse / turn
the breaker back on. Also note that
you may have too many appliances
drawing power on one circuit, you may
need to move the other appliances to
another circuit
 Move the unit onto another circuit with
the correct voltage
 Call for service. Only authorized per-
sonnel should replace damaged pow-
er cord or power plug
 Press the Reset button on the L.C.D.I.
power plug
 Drain water from the air conditioner
 Possible loose internal connection.
Please contact Whynter for service
The unit turns on but the com-
pressor does not turn on (the
fan runs but the unit is not
cooling)
 The room temperature is outside of
the operational tolerances of the
unit
 The Cooling mode is not on
 The compressor has not turned on
yet because of its time delay
 The set temperature is too high
 The internal water reservoir is full
and Warning Light appears on dis-
play
 This unit is designed to work in ambi-
ent temperatures of 64°F to 90°F
 Press Mode Control until the Cooling
indicator light is shown on the display
 Give the compressor 3 minutes to turn
on after the Cooling mode has been
selected
 Set the air conditioner to a lower tem-
perature. It is recommended to set the
temperature to at least 5°F of the am-
bient temperature
 Either manually drain the water by
removing the drain plug or allow the
unit to exhaust the water itself by run-
ning the fan only mode. Then cooling
will resume
 Possible loose internal connection.
Please contact Whynter for service
The air coming out of the unit
is not very cold, or the airflow
volume is weak
 The filters are dirty or obstructed
 The air intake or exhaust is ob-
structed
 The unit is set in DEHUMIDIFY or
FAN mode
 The unit is set to low fan speed
 Clean the air filters
 Make sure there is at least 20" of
clearance from the air intake. Make
the length of the exhaust hose is as
short as possible
 Set the unit to Cooling mode
 Set the unit to a higher fan speed
Many common portable air conditioner problems are easily resolved. Try the troubleshooting suggestions
below to see if the problems can be resolved before having to contact the service department.

17
TROUBLESHOOTING
Problem Possible Causes Solutions
The unit has worked for a long
time, but the room is not cold
enough
 Windows or doors are open
 There are too many people in the
room
 There is direct sunshine into the
room
 The room is a kitchen or with many
heat-producing appliances
 There is a server in the room
 The room is too large
 Close all windows and doors
 You may need additional cooling or
another air conditioner
 Close curtains or blinds and try to min-
imize the amount of direct sunlight into
the room
 You may need additional cooling or
another air conditioner
The unit is very noisy  The unit is not level
 The surface underneath the unit is
uneven
 Low power voltage
 Make sure the unit is on hard, level
and stable surface
 Move the unit to a location with a level
and hard floor
 Make sure the wall outlet and support
the required power consumption of the
air conditioner and do not use an ex-
tension cord
The unit leaks water  The unit is tilted or not leveled
 The water tank is full
 Make use the unit is leveled
 Drain water from the drain plug at the
back of the air conditioner
Fan speed cannot be changed  Fan speed differences are not very
noticeable
 The fan speed difference is not very
noticeable when the compressor is on.
Try setting the unit to Fan only mode,
you should be able to hear the differ-
ence between high and low fan speed
settings.

18
ONE YEAR LIMITED WARRANTY &
THREE YEAR WARRANTY ON COMPRESSOR
This Whynter portable air conditioner is warranted, to the original owner within the 48 continental states, for one
year from the date of purchase against defects in material and workmanship under normal use and service.
Should your Whynter portable air conditioner prove defective within one year from the date of purchase, return the
defective part or unit, freight prepaid (within two months of purchase; after two months to one year, customer will
be responsible for freight cost to Whynter’s service department), along with an explanation of the claim to Whynter
LLC. Please package the portable air conditioner carefully in its original packaging material to avoid damage in
transit. Please retain the original box and packaging material. Under this warranty, Whynter will repair or replace
any parts found defective. This warranty is not transferable. After the expiration of the warranty, the cost of labor
and parts will be the responsibility of the original owner of the unit.
THIS WARRANTY DOES NOT COVER:
 Acts of God, such as fire, flood, hurricanes, earthquakes and tornadoes.
 Damage, accidental or otherwise, to the Whynter portable air conditioner
while in the possession of a consumer not caused by a defect in material or
workmanship;
 Damage caused by consumer misuse, tampering, or failure to follow the
care and special handling provisions in the instructions.
 Damage to the finish of the case, or other appearance parts caused by wear.
 Damage caused by repairs or alterations to the product by anyone other
than authorized by the manufacturer.
 Freight and Insurance cost for the warranty service.
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT
REPAIR OR REPLACEMENT AS PROVIDED HEREIN. CLAIMS BASED ON IMPLIED WARRANTIES, INCLUD-
ING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO
ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW, BUT NOT LESS THAN ONE YEAR. WHYNTER
SHALL NOT BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE
AND INCIDENTAL EXPENSES RESULTING FROM ANY BREACH OF THIS WRITTEN LIMITED WARRANTY
OR ANY IMPLIED WARRANTY. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSE- QUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF
IMPLIED WARRANTIES, SO THESE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WRIT-
TEN WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT
VARY FROM STATE TO STATE.
Please retain the original proof of purchase in order to obtain warranty services.
Warranty begins from the original date of purchase.
To obtain service or information, contact
Whynter LLC via email at [email protected] or call
866-WHYNTER.
Product contents and specifications may change without notice.
Copyright © 2015 Whynter LLC
WWW.WHYNTER.COM