Widex RC4-2 User manual

RC4-2
User’s instructions
RC4-2 remote control

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Contents
Your new remote control ............................4
e battery .......................................9
Battery type ....................................9
Inserting the batteries ...........................10
Changing the batteries ..........................10
Switching the RC4-2 on ...........................11
Volume .........................................14
Adjusting the volume ...........................14
Mute ........................................19
Listening programs ...............................23
Zen+ Program*....................................... 26
Special situations .................................32
Event log .......................................37
Alarm ..........................................38
Caring for your RC4-2.............................40
Good advice .....................................42
In case of malfunction .............................43
Accessories ......................................44
Regulatory conformity .............................46
e remote control and any other parts shown in
these user’s instructions may not look the same as
the one(s) you have. We furthermore reserve the
right to make any changes considered necessary.
Hearing aids and their accessories should
not be disposed of with normal house-
hold waste. Please consult your national
Widex distributor for advice on how to
dispose of your hearing aid.

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Your remote control is an accessory for your hearing
aid. You can easily operate your hearing aid with-
out the remote control; it is just an alternative way
of operating your hearing aid. e advantages of a
Widex remote control are:
Unlike the buttons on your hearing aid when it•
is placed in/on the ear, you can easily see the keys
on the remote control.
e larger keys on the remote control are easier to•
manipulate than the small buttons on the hearing
aid.
e remote control enables you to operate your•
hearing aid discreetly, e.g. from your pocket or
handbag.
You can adjust the volume and choose programs•
for hearing aids without volume and program
buttons.
You can operate the right and the left hearing aid•
separately.
Your new remote control
We hope you will be pleased with your Widex hear-
ing aid remote control. ese user’s instructions ex-
plain how your remote control should be operated
and we recommend that you read the entire booklet
to get full satisfaction from your new remote con-
trol.
e remote control gives simple access to hearing
aid functions for those who have difficulty operating
the controls of BTEs and ITEs, or for second par-
ties (partners, healthcare workers and care-givers)
who might be responsible for hearing aid use.
e remote control is pre-programmed during your
fitting so it can function as best as possible in differ-
ent situations.

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Your remote control is a small computer that con-
tains data for different hearing aid settings. It also
contains a radio transmitter which sends messages
to the hearing aid. e remote control and hearing
aid do not need to be in view of each other. e op-
erating range is approximately 1 metre.
1. 2.
4.
5.
3.
6.
1. Volume control. e [+] and [–] keys are used for
volume adjustment.
2. Program selection. e [
● ] and [] keys are used
for program selection. Your RC4-2 can operate
a maximum of five programs and the Zen+ pro-
gram.
3. On function. e [(•)] key is used to turn on the
remote control. e [(•)] key also sets the remote
control to the initial setting, P1 V9, or switches
between R (right hearing aid) and L (left hearing
aid) if you have two hearing aids.
4. Display. is shows the currently selected pro-
gram (P), volume (V), the remote control’s bat-
tery level, alarm and right/left (R/L). e num-
bers in the left side of the display show the set-
tings for your left hearing aid, and the numbers in
the right side of the display show the settings for
your right hearing aid.

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5. Transparent key guard with holes for the keys.
With the cover closed, the risk of accidental key-
presses is reduced. e key guard can be flipped
open to make the remote control easier to hold.
e keys are then higher and easier to feel.
6. Battery cover.
e battery
Battery type
e recommended battery type for your RC4-2 re-
mote control is:
Lithium CR 2032
Your RC4-2 uses two CR 2032 batteries.
To obtain replacement batteries, please consult your
hearing care professional. Please note the expiry
date and the recommendations regarding disposal
of used batteries on the battery pack. e battery
life will depend on how much you use your remote
control.

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Inserting the batteries
e plus (+) sign on the batteries for your RC4-2
must face upwards when placed in the battery com-
partment.
Changing the batteries
Always change both batteries at the same time.
When the battery is nearly exhausted, the
symbol will be continuously displayed. If
the symbol is only briefly displayed, you
need not change the batteries.
Switching the RC4-2 on
e RC4-2 remote control is switched on by press-
ing the [(•)] key. By default, the remote control au-
tomatically switches off after 30 seconds.
Your hearing care professional can help you select
another time-out setting, if required.

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When the hearing aid is switched on, you will hear a
speech message or a tone to confirm that the remote
control is active.
e hearing aid is now set to the same program and
at the same volume level that were in use last time
the remote control was used.
Explanation of the remote control screen symbols:
P Program. e numbers after P show the
selected program.
V Volume (level). e numbers after V show the
volume level from 1 (minimum) to 13 (maxi-
mum). If 0 is shown after V, then the volume
is completely turned off but the hearing aid is
not switched off.
R Right
L Left

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Volume
Adjusting the volume
Each time you adjust the volume
you will hear a beep tone.
You turn up the volume by press-
ing the [+] key.
You turn down the volume by
pressing the [–] key.
e volume level appears on the screen.e number
after V shows the volume level
Maximum volume level is 13.•
Minimum volume level is 1.•
0 means that the volume is turned off completely.•
Adjusting the volume if you only have one hearing
aid
Press the [(•)] key. e initial
setting, P1 V9, should now be
displayed. Use the [+] [–] keys
to adjust the volume as required.
e remote control automatical-
ly turns off after approximately
30 seconds.

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Adjusting the volume if you
have two hearing aids that you
want to set to the same level
Press the [(•)] key. e initial
setting, P1 V9, should now be
displayed. Use the [+] [–] keys
to adjust the volume as required.
Your choice will then apply to
both hearing aids. e remote
control automatically turns off
after approximately 30 seconds.
Adjusting the volume if you have two hearing aids
that you want to set to different levels
You can only set your hearing aids to two different
volume levels if your remote control has been pro-
grammed with this option.
Press the [(•)] key.e initial set-
ting, P1 V9, should now be dis-
played. Press the [(•)] key again.
Two numbers are now displayed
next to V (volume); one for each
hearing aid.
e letter R is shown in the low-
er right corner, indicating that
you can now adjust the volume
for your right hearing aid using
the [+] [–] keys.

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When this is done and you are
ready to adjust the volume for
your left hearing aid, press the
[(•)] key once. e letter L ap-
pears in the lower left corner, in-
dicating that you can now adjust
the volume for your left hearing
aid using the [+] [–] keys. e
remote control automatically
turns off after approximately 30
seconds.
Mute
You can also use your RC4-2 to mute your hearing
aid completely.
Using the mute function if you only have one
hearing aid
Press the [(•)] key. e initial
setting, P1 V9, should now be
displayed. en press and hold
down the [(•)] key while pressing
the [–] key. e number 0 is dis-
played next to V. To turn up the
volume again, press the [+] key.
is will reset the volume to the
initial setting (9).

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Using the mute function if you have two hearing
aids and want to mute both of them
Press the [(•)] key. e initial
setting, P1 V9, should now be
displayed. en press and hold
down the [(•)] key while press-
ing the [–] key. e number 0 is
displayed next to V. is value
applies to both hearing aids.
Using the mute function if you have two hearing
aids and only want to mute one of them
You can only mute just one hearing aid if your re-
mote control has been programmed with this op-
tion.
Press the [(•)] key.e initial set-
ting, P1 V9, should now be dis-
played. Press the [(•)] key again.
Two numbers are displayed next
to V (volume); one for each hear-
ing aid. e letter R is shown in
the lower right corner, indicat-
ing that you can now mute your
right hearing aid. To do so, hold
the [(•)] key down while press-
ing the [–] key. e number 0 is displayed next to V
(volume) for your right hearing aid.

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If you want to mute your left
hearing aid, press the [(•)] key
once. e letter L appears in
the lower left corner, indicat-
ing that you can now mute your
left hearing aid. Hold the [(•)]
key down while pressing the [–]
key. e number 0 is displayed
next to V (volume) for your left
hearing aid. e remote control
automatically turns off after ap-
proximately 30 seconds.
Listening programs
With your RC4-2 remote control, you can access
up to five listening programs as well as the Zen+
program. Together with your hearing care profes-
sional you should have established which programs
are of use to you. If your needs change over time, the
combination of listening programs can be changed.
You choose between programs
1-5 with a short press on the
[
● ] [] keys until the desired
program is shown in the display.
e number after P shows the
selected program.

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A spoken message will indicate your program choice
each time you switch to another program. If you
have chosen the tone indication setting instead of a
spoken message, the different sounds tell you which
program you have chosen:
Program 1: One brief beep
Program 2: Two brief beeps
Program 3: ree brief beeps
Program 4: One long and one brief beep
Program 5: One long and two brief beeps.
Zen+ program: Tone
In these instructions, you and your hearing care pro-
fessional can make a note of the programs you have
chosen.
Program Program name in
the hearing aid
Comments
1
2
3
4
5

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Zen+ Program*
You access the Zen+ program with a long press of
the [
● ] key.e word ‘Zen’can be heard in the hear-
ing aid if the speech message function is enabled. If
the speech message function is not enabled, you will
hear a tone.
You have the possibility of up to three different Zen
styles in the Zen+ program.
You can choose between Zen styles A, b and c by
pressing the [
● ] [] until the desired Zen style is
shown in the display. e letter after P shows which
style you have chosen.
Every time you change to a new Zen style, you hear
the word ‘Zen’ in the hearing aid (if the speech mes-
sage function is enabled) or a tone.
You go back to the standard listening program with
a long press of the [
● ] key.
*Applicable only to hearing aids featuring Zen+
Selecting a listening program if you only have one
hearing aid
Press the [(•)] key.e initial set-
ting, P1 V9, should now be dis-
played. Select the listening pro-
gram you wish to apply using the
[
● ] [] keys.
e remote control automatical-
ly turns off after approximately
30 seconds.

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Selecting a listening program
if you have two hearing aids
that you want to set to the same
program
Press the [(•)] key. e initial
setting, P1 V9, should now be
displayed. You can now choose
a listening program using the
[
● ] [] keys. Your choice will
then apply to both of your hear-
ing aids. e remote control
automatically turns off after ap-
proximately 30 seconds.
Selecting a listening program if
you have two hearing aids that
you want to set to two different
programs
You can only set your hearing
aids to two different listening
programs if your remote control
has been programmed with this
option.
Press the [(•)] key. e initial setting, P1 V9, should
now be displayed. Press the [(•)] key again. Two
numbers are displayed next to P (program); one for
each hearing aid. e letter R is shown in the lower
right corner, indicating that you can now select a
listening program for your right hearing aid using
the [
● ] [] keys.

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When this is done and you are
ready to set your left hearing aid,
press the [(•)] key once. e let-
ter L appears in the lower left
corner, indicating that you can
now choose a listening program
for your left hearing aid using the
[
● ] [] keys.e remote control
automatically turns off after ap-
proximately 30 seconds.
Important: Please note that if you alternate between
using your remote control and the controls on your
hearing aid to adjust the volume and select listening
programs, the remote control will cancel any adjust-
ments that have been made manually on your hear-
ing aid.
An example: You adjust the volume or select a listen-
ing program on the remote control.en the remote
control turns off. If you now change the volume set-
ting and listening program by means of the controls
on your hearing aid and turn your remote control
back on, the hearing aid will be reset to the settings
chosen before the remote control turned off and you
changed the settings manually on your hearing aid.

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Special situations
e below-mentioned examples are only relevant
for you if you have two hearing aids and you have
chosen different programs and/or volume levels for
them.
Example to illustrate what happens when you move
one program up (the [
● ] key):
Example of initial setting: Result:
When both L and R are shown in the display, it
means that both hearing aids can be adjusted.
When you move one program up, the remote con-
trol chooses the higher program, together with the
volume setting of this program, to apply to both
hearing aids.

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Example to illustrate what happens when you move
one program down (the [] key):
Example of initial setting: Result:
When both L and R are shown in the display, it
means that both hearing aids can be adjusted. When
you move one program down, the remote control
chooses the higher program, together with the vol-
ume setting of this program, to apply to both hear-
ing aids.
Example to illustrate what happens when you turn
up the volume (the [+] key):
Example of initial setting: Result:
If your hearing aids are set to different volume levels
and you turn up the volume, the remote control will
raise the volume in both hearing aids

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Example to illustrate what happens when you turn
down the volume (the [–] key):
Example of initial setting: Result:
If your hearing aids are set to different volume levels
and you turn down the volume, the remote control
will lower the volume in both hearing aids.
Event log
When the event log is enabled, you can start a
1-minute logging of the sound environment in the
hearing aid.
To activate the event log, hold
down the [(•)] key while press-
ing the [] key.
e hearing aid will start record-
ing data from the acoustic situ-
ation you are in. When you use
the event logging function again,
your previous recording will be
replaced by the new recording.

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Alarm
Your RC4-2 remote control may be equipped with
an alarm if you have chosen this in consultation
with your hearing care professional. You can set the
alarm to go off after a given period of time. Here
is an example where we set the alarm to go off 2½
hours later.
Press the [(•)] key to turn on the
remote control. Press the [(•)]
key again and hold it down while
pressing [
● ]. 0:00 appears in the
display.
Use the [+] [–] keys to choose
the number of hours, in this ex-
ample 2, and the [
● ] [] keys
to set the number of minutes, in
this example 30. e time 2:30
should now be displayed. en
press [(•)].
A small bell appears in the display. If you
want to change the alarm setting, press
[(•)]. en the bell disappears and you can
change the setting using the [+] [–] and [
●
] []
keys. To re-activate the alarm (the small bell), press
the [(•)] key. If you want the display to show the
program/volume again, press the [(•)] key and hold
it down while pressing the [
●] key.
When the alarm starts, the letters AL and the num-
bers 0:00 will be displayed alternately, and you will
hear beeps in your hearing aid. e beeps are re-
peated approximately every ½ minute and the bell
continues to blink until you turn off the alarm.
To turn off the alarm, hold the [(•)] key down.
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