Will Burt Hurry-Up Mast 3.5-7 User manual

HURRY-UP®TELESCOPING MAST
OPERATOR’S MANUAL
The Will-Burt Company Phone: [phone] TP-5928001-C, February 2023
401 Collins Blvd E-Mail: [email protected] © 2023 The Will-Burt Company
Orrville, OH 44667, U.S.A. Website: www.willburt.com Original Instructions
Authorized Representative:
Will-Burt Germany GmbH & Co. KG
Fischergasse 25
D-91344 Waischenfeld, Germany
P/N: 903614 Shown

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Hurry-Up® Mast Warranty
Will-Burt warrants its Hurry-Up® Masts to be free from defects in material and
workmanship for a period of two (2) years, with such time period running from the
date of shipment by Will-Burt. Will-Burt shall not be responsible for any damage
resulting to or caused by its products by reason of failure to properly install,
maintain or store the product; use of the product in a manner inconsistent with its
design; unauthorized service, alteration of products, neglect, abuse, accident, or
acts of God. This warranty does not extend to any component parts not
manufactured by Will-Burt; provided, however, Will-Burt’s warranty herein shall not
limit any warranties by manufacturers of component parts which extend to the
buyer.
THE FOREGOING WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, AND
NO REPRESENTATIONS, GUARANTEES OR WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO, A WARRANTY OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-
INFRINGEMENT ARE MADE BY WILL-BURT IN CONNECTION WITH THE
MANUFACTURE OR SALE OF ITS PRODUCTS. NO EMPLOYEE,
DISTRIBUTOR, OR REPRESENTATIVE IS AUTHORIZED TO CHANGE THIS
WARRANTY IN ANY WAY OR GRANT ANY OTHER WARRANTY ON BEHALF
OF WILL-BURT.
Claims for defects in material and workmanship shall be made in writing to Will-
Burt within thirty (30) days of the discovery of defect. Failure to provide notice as
required hereby shall be conclusive evidence that the product was in conformity
with the warranty, and Will-Burt shall be released from any and all liability relating
to the product. Will-Burt may either send a service representative or have the
product returned to its factory at Buyer's expense for inspection. If judged by Will-
Burt to be defective in material or workmanship, the product will be replaced or
repaired at the option of Will-Burt, free from all charges except authorized
transportation.
THE REMEDIES OF BUYER SET FORTH HEREIN ARE EXCLUSIVE AND ARE
IN LIEU OF ALL OTHER REMEDIES. THE LIABILITY OF WILL-BURT WHETHER
IN CONTRACT, TORT, UNDER ANY WARRANTY, OR OTHERWISE, SHALL
NOT EXTEND BEYOND ITS OBLIGATION TO REPAIR OR REPLACE, AT ITS
OPTION, ANY PRODUCT OR PART FOUND BY WILL-BURT TO BE DEFECTIVE
IN MATERIAL OR WORKMANSHIP. WILL-BURT SHALL NOT BE LIABLE FOR
COST OF INSTALLATION AND/OR REMOVAL, OR BE RESPONSIBLE FOR
DIRECT, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY
NATURE.

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Document History
Document
Dates
Remarks
TP-1400 Rev B
Dec. 2011
Initial Release
TP-5928001-C
2/28/2023
Updated to WB format. Updated name of
document to match WB format.

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Table of Contents
Section 1 Safety Summary...................................................................................................... v
1.1 Signal Word Definitions.......................................................................................................................v
1.2 Safety Instructions...............................................................................................................................v
1.3 Symbols.............................................................................................................................................. xi
Specification Compliance......................................................................................................... i
CE Declaration of Conformity.....................................................................................................................i
Section 2 Introduction.......................................................................................................... 2-1
2.1 Safety Precautions...........................................................................................................................2-1
2.2 Intended Use....................................................................................................................................2-2
2.3 Definitions.........................................................................................................................................2-2
2.4 Mast Component Descriptions.........................................................................................................2-3
Section 3 Technical Data...................................................................................................... 3-1
Section 4 Installation............................................................................................................ 4-1
4.1 Pre-Installation Check......................................................................................................................4-1
4.2 Recommended Installation Tools.....................................................................................................4-1
4.3 Unpacking and Handling..................................................................................................................4-2
4.4 Select a Suitable Mounting Location................................................................................................4-2
4.5 External Mount Installation (Optional)..............................................................................................4-3
4.6 Drive-On Stand Installation (Optional) .............................................................................................4-4
4.7 Hitch Mount Installation (Optional)...................................................................................................4-5
4.8 Antenna Stub Installation (Optional) ................................................................................................4-5
4.9 Test the Installation..........................................................................................................................4-6
4.10 Install the Payload..........................................................................................................................4-6
Section 5 Operation.............................................................................................................. 5-1
5.1 Pre-Operation Check .......................................................................................................................5-1
5.2 Operation Equipment .......................................................................................................................5-1
5.3 Mast Operation.................................................................................................................................5-2
5.3.1 Extending the Mast...................................................................................................................5-2
5.3.2 Rotating the Mast......................................................................................................................5-3
5.3.3 Lowering the Mast.....................................................................................................................5-4
Section 6 Transportation...................................................................................................... 6-1
6.1 General Transportation ....................................................................................................................6-1
6.2 Shipping ...........................................................................................................................................6-2
Section 7 Maintenance and Disposal .................................................................................. 7-1
7.1 Pre-Maintenance Check...................................................................................................................7-1
7.2 Maintenance Equipment ..................................................................................................................7-2
7.3 Cleaning...........................................................................................................................................7-3
7.4 Replace Seals and Collar Lining......................................................................................................7-3
7.5 Long-Term Storage..........................................................................................................................7-6
7.6 System Disposal ..............................................................................................................................7-6
Section 8 Troubleshooting................................................................................................... 8-1

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Table of Figures
Figure 2-1 Telescoping Masts (Not to Scale).............................................................................................2-3
Figure 2-2 Hitch Mount (Optional)..............................................................................................................2-4
Figure 2-3 Shelf Bracket (Left) and Support Bracket (Right) (Optional)....................................................2-4
Figure 2-4 Antenna Stub (Optional)...........................................................................................................2-5
Figure 2-5 Drive-On Stand (Optional)........................................................................................................2-5
Figure 4-1 Shipping Crate.........................................................................................................................4-2
Figure 4-2 Mast Mounted with Drive-On Stand..........................................................................................4-4
Figure 4-3 Secure Hitch Mount to Vehicle.................................................................................................4-5
Figure 5-1 Loosen Locking Knob on Collar................................................................................................5-2
Figure 5-2 Push Up the Top Tube .............................................................................................................5-3
Figure 5-3 Loosen Locking Knob on Collar................................................................................................5-4
Figure 7-1 Collar Assembly........................................................................................................................7-4
Figure 7-2 Seal Replacement ....................................................................................................................7-5
Table of Tables
Table 3-1 Hurry-Up Mast Specifications ...................................................................................................3-1
Table 4-1 Tools and Materials Required for Installation ...........................................................................4-1
Table 5-1 Equipment Recommended for Operation.................................................................................5-1
Table 7-1 Equipment Recommended for Maintenance ............................................................................7-2
Table 8-1 Troubleshooting.........................................................................................................................8-1

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Section 1 Safety Summary
This section describes safety instructions for the Hurry-Up® Mast that personnel must
understand and apply throughout all product activities such as transportation, handling,
installation, operation, maintenance, storage, disposal and troubleshooting. Read and
understand this entire document, and contact The Will-Burt Company with any questions, before
performing any procedure outlined in this document. Keep this document during the entire
duration of use of the device. Pass this document along to trained and qualified end users.
1.1 Signal Word Definitions
The following signal words and definitions are used to indicate hazardous situations:
DANGER indicates an imminently hazardous situation that, if not avoided, will result in death or
serious injury.
WARNING indicates a potentially hazardous situation that, if not avoided, could result in death
or serious injury.
CAUTION indicates a potentially hazardous situation that, if not avoided, may result in minor or
moderate injury. It is also used to alert against unsafe practices.
1.2 Safety Instructions
Electrocution Hazard! Contact with high voltage will result in death or serious injury. Observe
general safety precautions for handling equipment using high voltage. Do not locate or operate
mast near electrical lines, cables or other unwanted sources of electricity. Allow sufficient
clearance on all sides of mast to allow for side sway. Do not operate mast during an electrical
storm. Be certain electrical cables are undamaged and properly terminated. Do not touch live
wires. Follow OSHA or other national safety regulations when working near energized power
lines. Personnel working with or near high voltages should be familiar with methods of
resuscitation.
Disconnect Power for Service! Always disconnect all power sources following proper lock-out
tag-out procedures before performing service, repair or test operations. Remove the tethered
hand held control where applicable for added protection during maintenance.

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Mast Tip Over Hazard! Mast tip over could result in death or serious injury. Before operation,
be certain mounting structure is capable of resisting forces generated from all loading and
environmental conditions, including, but not limited to, mast size and weight, payload and cable
size and weight, payload sail area, wind speed, guy line arrangement, support bracket or roof
line location, and base plate assembly. Do not operate in wind speed conditions exceeding the
maximum rated wind speed. Do not operate on slopes exceeding the maximum deployment
angle. Do not install a payload that exceeds the maximum payload lifting capacity of mast. Do
not install a payload with the center of gravity offset from mast centerline exceeding the
maximum allowed offset. Stand clear of mast and mast payload during operation. Be certain
mast is level and secure before and during installation, operation, and maintenance.
Falling Objects from Mast Hazard! Wear a protective hard hat when working on mast or
situated near mast operating area while mast is extending, retracting or deployed in any position
above the nested position. Improperly secured payload or mast components, ice formations,
etc. could be dislodged from mast and fall. Be sure the payload is properly installed and
secured.
Relocation/Driving Hazard! Do not relocate the system during operation or while mast is
extended to any height above the nested position or powered up. Do not move vehicle until
mast has been securely nested and isolated from power. Power-up and operate mast only if the
vehicle is stationary and securely parked with the parking brake properly applied. Do not put
mast in service or operate without the vehicle interlock warning circuit or magnetic warning kit
installed to provide confirmation mast is nested prior to moving the vehicle. Contact The Will-
Burt Company Engineering for special on-the-move situations for military only use on
specialized products.
Burst Hazard! For pneumatically operated masts, do not operate without the over-pressure
safety valve installed. Keep personnel clear of safety valve exhaust direction. Do not exceed the
maximum rated pressure of mast. If the mast air pressure is not fully discharged prior to
removing air hoses, a rapid release of air pressure will occur requiring hearing and eye
protection.
Payload Lifting Hazard - Intended Use! The mast is intended to lift a specific payload for
lighting, surveillance or communication use only. Any other use without written consent is
prohibited and could cause death or serious injury. Do not use mast to lift personnel. Do not
exceed specified payload capacity. Large payload wind sail areas can reduce payload capacity.
Consult The Will-Burt Company engineering.

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Read Operating Instructions! Read and observe the operating instructions. Non-observance
of the instructions, operation which is not in accordance with use as prescribed in the
instructions, wrong installation or incorrect handling can seriously affect the safety of operators
and machinery. Adhere to the safety instructions when carrying out any activity relating to the
Pneumatic Mast.
Trained Personnel Only! This product is intended for use by trained professionals only. It is not
intended for general use by the public or untrained personnel. Handling, installation, operation
and maintenance to be performed by trained and authorized personnel only. Only a properly
trained and qualified certified electrician should perform electric installations and service.
Erratic Mast Operation Impact Hazard! The mast should operate smoothly during extension
and retraction. If erratic mast motion is observed during extension or retraction that results in
impact loading between the tube and the tube collar (mechanical travel stop), cease use of the
mast and contact The Will-Burt Company service department. Repeated operation with impact
loading can damage tubes and lead to mast separation.
Over-current Protection! Over-current protection or power switching by the installer on mast
incoming power supply as specified in this document should be a type suitable to allow lock-out
tag-out procedures for power disconnect.
Safety Instruction - Explosion! For outdoor use only. Do not use in explosive areas or areas
that have been classified as hazardous as defined in Article 500 of the National Electric Code or
equivalent national standards. Do not use in the presence of flammable gases or liquids such as
paint, gasoline or solvents. Do not use in areas of limited ventilation or where high ambient
temperatures are present.
Safety Equipment (PPE)! Proper personal protective equipment (PPE) like hard hats, gloves,
and safety shoes shall be properly worn while working on mast or near the deployment area of
mast. In addition, eye protection shall be worn during maintenance procedures. Follow national
PPE guidelines in your area of operation.
Pinch Point Hazard! Keep clear of all moving parts like mast collars nesting. Be sure to stay
clear of system during operation. Moving parts can crush and cut resulting in serious injury. The
mast shall be mounted out of reach of the operator during operation.

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Crush Hazard - Mast Failure! Do not stand directly beneath mast or its payload. Be certain the
payload is properly installed and secured.
Entanglement Hazard! Tangled cables can cause equipment damage. Ensure payload cables,
Nycoil®, trip lines, guy lines or other cables are not tangled and are free to pay out as mast is
deployed. Cables that get tangled or snagged on mast or other objects can cause mast tubes to
lurch upward suddenly when the cable is freed. This can cause damage to mast and lead to
mast separation if repeatedly allowed to continue.
Health and Safety Hazard while Cleaning! Solvent used to clean parts is potentially
dangerous. Avoid inhalation of fumes and prolonged contact to skin.
Fire Hazard Solvent! Cleaning solvent, used for maintenance, is flammable and can be
explosive. Do not smoke near solvent. Use cleaning solvent in a well-ventilated area. Keep
cleaning solvent away from ignition sources. Always store cleaning solvent in the proper marked
container and in a proper location.
Bright Light Radiation Hazard! For systems equipped with scene lighting or look-up lights, do
not look directly into lights when they are illuminated. Temporary impairment or permanent
vision damage could occur.
Personnel Freezing/Burn Hazard! If the system is equipped with lights, make sure the lights
are completely cool before attempting to clean the lens, replace bulbs or perform maintenance.
Wear gloves to protect from contact with exposed metal that may be at extremes of hot and cold
temperatures from sun or cold outdoor exposure.
Mast Extension Hazard - Obstruction! Extending mast into obstructions could result in death
or serious injury and could render mast inoperable and partially extended. Before applying
power and operating mast, be certain there is sufficient clearance above and to all sides of the
expected location of the fully extended mast and payload. Keep all persons clear of mast and
mast extension. Do not lean directly over mast. Locate the operator station such that the
operator has a clear view of the operating space of mast and payload prior to deployment to
avoid contact with overhead objects.

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Manual Retraction! For powered masts, make sure all power sources have been disconnected
from the system prior to manually lowering mast to avoid unexpected start-up motion and/or
damage to mast.
Mast Lifting/Handling! Use extreme caution while lifting mast System and when mast System
is suspended to avoid injury and equipment damage. Be certain mast is properly secured using
at least two sling points at the center of gravity label. All operators should be aware of and
follow the applicable local, regional, and national standards and codes of practice for slinging
and transporting equipment. Never lift Mast System over people. Ensure lifting equipment
including, but not limited to, lifting straps and hoist, are capable of handling the forces generated
from lifting the system. Observe manufacturer instructions on lifting equipment.
Remove Payload! For mast systems shipped with no payload (customer installed payloads),
remove payload before performing maintenance on mast system. The Will-Burt Company
installed devices can remain installed.
Equipment Damage - Submerged! Do not submerge mast in liquid or operate the vehicle in a
fording situation that would result in a submerged mast.
Safety Instruction –Keep Clear! Keep personnel clear of the system during operation.
Safety Instruction - Potential Air Contaminants! If internally mounted in a vehicle, air from
mast and any accumulated water will discharge into the vehicle. Install appropriate drainage and
venting.
Fastener Vibration Hazard! Mast system and payload mounting hardware must include proper
means to resist vibration loosening such as thread-locking compound, locking hardware, or
equivalent. Use specified assembly torques appropriate for the fastener size.
Safety Instruction - Guy Anchors! For masts using Guy Lines, verify the Guy Anchor point
strength is adequate to support the Guy Line forces.

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Frozen Water Hazard! Water freezing inside mast or air fittings may render mast inoperable
and cause major equipment damage such as tube deformation. Ensure water is free to exit at
the base of mast. Open drain cock when mast is not in operation. The drain cock shall be
installed at the lowest position in the pneumatic system. If mounted internally in a vehicle or
structure, direct the draining water to a suitable location. Cover locking masts when not in use to
limit water ingress. Non-locking masts stored outdoors should be covered if possible. A cover is
available from The Will-Burt Company.
Lubrication! Do not lubricate the exterior of mast moving tubes. The lubricant will attract dust
and other environmental contaminants into mast.
Equipment Damage - Forces! Before unloading the system, be certain the unloading region is
capable of resisting forces generated from unloading the system including but not limited to
system weight. Ensure the unloading region is level and has sufficient room and strength to hold
the system. If the unloading region is incapable of meeting the requirements of the system,
damage to the system and/or unloading region could occur.
Equipment Damage - Support Bracket! For masts using an upper support bracket, do not
over-tighten mast support bracket. Over-tightening may damage the Base Tube causing mast
tubes to stick.
Mast and Payload Access! The operator must provide safe means to access mast and
payload during installation, removal and maintenance.
Tripping Hazard! Cables, trip lines, guy lines and guy anchors can be hard to see during and
after installation. Any equipment posing trip hazards should be clearly marked.
Safety Instruction –Roof Access! If mast will be mounted to a vehicle, user must provide safe
means to access the roof of the vehicle during installation and maintenance.
Lifting Hazard! Manually lifting over 55 lb. (25 kg) is prohibited. In the UK, all lifting equipment
must be thoroughly examined annually by a competent person according to the Lifting
Operations and Lift Equipment Regulations 1998. Equivalent regulations exist in other EU
states.

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1.3 Symbols
The following are symbols that are used with the system and their meaning. Contact The Will-
Burt Company with any questions before performing any procedure outlined in this manual.
This symbol indicates an electrocution hazard or hazardous voltage hazard.
There is DC voltage present inside the mast and control box. Do not operate
mast near electrical lines or during lightning events. Contact with high
voltage will result in death or serious injury.
This symbol indicates a pinch point hazard. Keep fingers and hands clear of
moving parts.
This symbol indicates a tip-over hazard. The mast must be properly
supported during transport, installation, maintenance and operation. System
tip-over could result in death or serious injury.
This symbol indicates a general warning. In this unit, this symbol indicates a
frozen water hazard. Do not block the mast drain port at the base of the unit.
Water must be permitted to exit the mast to avoid ice damage to the mast.
This symbol is used to remind users to read and understand the operator’s
manual before operating the Mast System. Failure to follow operating
instructions could result in death or serious injury. Read and understand
operator’s manual before operating or installing the mast system.
This symbol indicates a hard hat is required when working under the mast
operating area. Failure to wear a hard hat could result in death or serious
injury.
This symbol indicates an electrical ground connection point.
This symbol is used to indicate the center of gravity (COG) of a fully nested
mast.

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Specification Compliance
CE Declaration of Conformity
Refer to the Product page at www.willburt.com for the latest Declaration of Conformity.

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Section 2 Introduction
Thank you for selecting The Will-Burt Company for your critical payload elevation needs. These
operating instructions describe transporting, handling, installing, operating, maintaining, storing,
and troubleshooting procedures for Hurry-Up® Mast systems. These procedures assume the
use of standard mast systems. Procedures and characteristics for mast systems customized to
meet customer-specific needs may vary. Review this document in its entirety. Contact The Will-
Burt Company with any questions before performing any procedure outlined in this manual.
These operating instructions are intended for professionals who are qualified by their
appropriate training and experience to perform the procedures. Review this document in its
entirety. Contact The Will-Burt Company with any questions before performing any procedure
outlined in this manual.
The views depicted in this manual are provided for clarification and are subject to change
without notice. Views are not to scale.
The following models are covered in these operating instructions:
•Hurry-Up® Mast 3.5-7
•Hurry-Up® Mast 5.3-16.4
•Hurry-Up® Mast 5.8-24.3
•Hurry-Up® Mast 6.7-30
This manual is not for the following portable masts:
•Hurry-Up Pump Mast
•QEAM MTS Series
•QEAM MTSV Series
•Ranger Expedition Composite Tripod Masts
•AntennaMast AM2 Aluminum Tripod Masts
2.1 Safety Precautions
Refer to the Safety Summary for precautions to be observed while operating or servicing this
equipment.

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2.2 Intended Use
The Hurry-Up® Mast is intended for use by professionals in the fire/rescue/first responder/
security/towing/broadcast/cellular industries to provide elevated and directional emergency
scene lighting and surveillance or communication capabilities. It is not intended for use by
nonprofessionals. Do not use the mast to lift personnel.
The Hurry-Up® Mast is intended to be used only when the vehicle is stationary and the vehicle
parking brake is properly applied. Do not supply input supply voltage or operate the mast
system when the vehicle is in motion. The mast shall remain in the powered-down, nested
position during vehicle motion. Contact The Will-Burt Company with any questions on the
intended use or available training programs for installation and operation.
2.3 Definitions
The following terms are used throughout this manual:
•Mast: refers to the telescoping Hurry-Up® Mast
•Mast System: refers to the entire mast system and other optional accessories
•Payload: refers to the object or equipment being extended by the mast to an operational
height

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2.4 Mast Component Descriptions
This section describes major components of a mast system assuming the use of standard
catalog mast systems. Characteristics of components customized to meet customer-specific
needs may vary. If necessary, contact The Will-Burt Company for additional details.
The exact configuration of the mast may vary. For detailed information on the locations of
components in your system, see the drawings that shipped with the system.
Telescoping Mast: The telescoping mast is the structure used to raise the payload to an
operational level. It consists of several concentric, nesting tubes, fabricated from aluminum
tubes, that extend and retract.
Figure 2-1 Telescoping Masts (Not to Scale)
The base tube is constructed from the tube with the largest diameter and the top tube is
constructed from the tube with the smallest diameter. The intermediate tubes are any tube in
between the base tube and top tube.
Aluminum collars are fitted to the top end of each tube, except for the top tube, which is fitted
with a top tube stop. When the telescoping mast is completely retracted, the collars nest on top
of each other. Identification plates are secured to the collar on the base tube.
Top Tube Stop
Locking Collar
Base Tube

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Hitch Mount (Optional): The Hitch Mount allows the mast to be mounted to the back of the
vehicle. The hitch mount is not a permanent mount and can be removed.
Figure 2-2 Hitch Mount (Optional)
Shelf Bracket and Support Bracket (Optional): The shelf bracket and support bracket can be
bolted into a support structure to position and support an externally mounted mast. The shelf
bracket and support bracket allow the mast to be permanently mounted to a vehicle. When
using the shelf bracket, the shelf bracket becomes the mounting surface for the base plate.
Figure 2-3 Shelf Bracket (Left) and Support Bracket (Right) (Optional)