Winco EIC-400E Instruction Manual

PROFESSIONAL
INDUCTION COOKTOP
Operating Instruction Manual
Form No. EIC-400E Manual - 07242019
BEFORE OPERATING ANY EQUIPMENT, READ AND FAMILIARIZE YOURSELF WITH THESE USE AND SAFETY INSTRUCTIONS
Congratulations on your purchase of this WINCO® commercial equipment. WINCO takes pride in the quality of its
products. When used as intended, and with proper care and maintenance, you will experience years of reliable
operation from this equipment. To ensure best results, it is important that you read and follow the instructions in this
manual carefully. It’s important to save these instructions for future reference.
EIC-400E
Model Voltage Power Amperage P lu g Ty pe
Overall Dimensions Product
Weight
Length Depth Height
EIC-400E 120V ~ 60Hz 1800W 15.0 A NEMA 1-15P 11-3/4"
(298mm)
15-3/4"
(400mm)
2-3/4"
(70mm)
6.14 lbs
2.79 kgs

2
Professional Induction Cooktop
Important For Future Reference
Introduction
Congratulations on the purchase of the WINCO® machine. Please take
time to carefully read through this manual to ensure the machine
is operated and maintained properly, to ensure the best possible
performance from the product for many years.
SPECTRUM will not accept liability for the following if:
• The instructions in this manual have not been followed correctly.
• Non-authorized personnel have tampered with the machine.
• Non-original spare parts are used.
• The machine has not been handled and cleaned correctly.
• There is any use damage to the unit.
Immediately Inspect for Shipping Damage
All containers should be examined for damage before and during
unloading. The freight carrier has assumed responsibility for its
safe transit and delivery. If equipment is received damaged, either
apparent or concealed, a claim must be made with the delivering
carrier.
A. Apparent damage or loss must be noted on the freight bill
at the time of delivery. It must then be signed by the carrier
representative (Driver). If this is not done, the carrier may refuse
the claim. The carrier can supply the necessary forms.
B. If concealed damage or loss is not apparent until after equipment
is uncrated, a request for inspection must be made to the carrier
within 15 days. The carrier should arrange an inspection. Be
certain to keep all contents and packaging material.
Please complete this information and retain this manual for the life of the equipment. For
Warranty Service and/or parts, this information is required.
Model Number Serial Number Date Purchased
! !
WARNING: IMPROPER INSTALLATION,
ADJUSTMENT, ALTERATION, SERVICE OR
MAINTENANCE CAN CAUSE PROPERTY DAMAGE,
INJURY, OR DEATH. READ THE INSTALLATION,
OPERATION, AND MAINTENANCE INSTRUCTIONS
THOROUGHLY BEFORE INSTALLING
OR SERVICING THIS EQUIPMENT.
AVERTISSEMENT: TOUTE INSTALLATION, RÉGLAGE,
MODIFICATION, RÉPARATION OU ENTRETIEN
INCORRECT PEUT OCCASIONNER DES DOMMAGES
MATÉRIELS, DES BLESSURES GRAVES OU LA MORT.
LIRE LES INTRUCTIONS D'INSTALLATION, D'UTILISATION ET
D'ENTRETIEN ATTENTIVEMENT AVANT D'INSTALLER OU DE
RÉPARER CET APPAREIL.
! !
CAUTION: THESE MODELS ARE DESIGNED, BUILT,
AND SOLD FOR COMMERCIAL USE ONLY. IF THESE
MODELS ARE POSITIONED SO THE GENERAL PUBLIC
CAN USE THE EQUIPMENT, MAKE SURE THAT
CAUTION SIGNS, WARNINGS, AND OPERATING
INSTRUCTIONS ARE CLEARLY POSTED NEAR EACH
UNIT SO THAT ANYONE USING THE EQUIPMENT
WILL USE IT CORRECTLY AND NOT INJURE
THEMSELVES OR HARM THE EQUIPMENT.
ATTENTION:CES MODÈLES SONT CONÇUS, FABRIQUÉS,
ET VENDUS POUR UN USAGE COMMERCIAL SEULEMENT.
SI CES MODÈLES SONT PLACÉS POUR QUE LE GRAND
PUBLIC PUISSE LES UTILISER, ASSUREZ-VOUS QUE LES
CONSIGNES D’ATTENTION, D'AVERTISSEMENT, ET LES
INSTRUCTIONS D'UTILISATION SOIENT CLAIREMENT
AFFICHÉES PRÈS DE CHAQUE UNITÉ DE SORTE QUE N'IMPORTE
QUEL UTILISATEUR DE L'APPAREIL L'EMPLOIE CORRECTEMENT
ET NE SE BLESSE PAS OU N'ENDOMMAGE PAS L'APPAREIL.
! !
WARNING: A FACTORY AUTHORIZED SERVICE
PROVIDER SHOULD HANDLE ALL MAINTENANCE
AND REPAIR. BEFORE DOING ANY MAINTENANCE
OR REPAIR, FOLLOW SERVICE SET UP
ARRANGEMENT ON PAGE 8.
AVERTISSEMENT: UN TECHNICIEN AUTORISÉ PAR
L'USINE DEVRA EFFECTUER TOUT L'ENTRETIEN ET LES
RÉPARATIONS. AVANT DE FAIRE TOUT ENTRETIEN OU
RÉPARATION, VEUILLEZ CONTACTER WINCO.

3
Professional Induction Cooktop
Table of Contents
Specications .............................................................................. 1
Warnings ..................................................................................... 2
Introduction ................................................................................ 2
Table of Contents ....................................................................... 3
Packaging .................................................................................... 3
Important Safeguards................................................................ 4
Operation .................................................................................... 5
Exploded View ............................................................................ 5
Parts List ...................................................................................... 5
Cleaning, Care & Maintenance ................................................. 6
Service & Repair .......................................................................... 6
Troubleshooting ......................................................................... 7
Limited Warranty ....................................................................... 8
Package Contents
All units come with an Operating Instruction Manual
and the following:
• EIC-400E Countertop Induction Cooker
WINCO® prides itself on quality and service, ensuring that at the
time of packing, all products are supplied fully functional and free
of damage. Should you nd any damage as a result of freight, please
contact your WINCO dealer immediately.
Unpacking the Equipment
DISPOSE OF ALL PACKAGING MATERIALS IN AN
ENVIRONMENTALLY RESPONSIBLE MANNER.
1. Remove all packing materials and tape, as well as any protective
plastic and cardboard, from the unit.
2. Clean any glue residue left over from the plastic or tape.
3. Place the unit in the desired position and height.
SAVE THE ORIGINAL BOX AND PACKAGING FOR USE IN
PACKAGING AND SHIPPING THE EQUIPMENT IF SERVICES
ARENEEDED.
NOTE
Please remember that this manual and the warning labels do not replace the need to be alert, to properly train
and supervise operators, and to use common sense when using this equipment.
Please keep this manual in a safe place for future use!
Thoroughly read, understand, and follow these instructions before installation and use.

4
Important Safeguards
5. DO NOT operate this device or any other electrical equipment
with a damaged cord or plug, or after the unit malfunctions,
is dropped or damaged in any manner. Return to the nearest
WINCO Authorized Service Center for examination, repair and/or
adjustment.
6. The use of accessory attachments not recommended by WINCO
may cause re, electric shock or injury.
7. Not intended for outdoor installation.
8. DO NOT let the cord hang over the edge of a table or counter,
or touch hot surfaces.
9. DO NOT place on or near a hot gas or electric burner, or in a
heated oven.
10. This appliance should always be on a stable and steady countertop
or table. Allow sucient space around the cooking area. Never use
the unit on/near low-heat-resistant materials (carpet, vinyl).
11. This appliance is not intended for use by individuals (including
children) with reduced or impaired physical, sensory or mental
capabilities, or lack of experience or knowledge, unless they have
been given proper supervision or instruction concerning the use of
this appliance by a person responsible for their safety.
12. Do not place any object between the pot/pan and the glass
surface of the unit.
13. DO NOT cook on a broken cooktop – if the cooktop should break,
cleaning solutions and spillovers may penetrate the broken or
damaged surface and create a risk of electrical shock.
14. Clean the cooktop with caution – if a wet sponge or cloth is used
to wipe spills on a hot cooking surface, exercise caution to avoid
steam burns. NOTE: some cleaners may produce noxious ames
when applied to a hot surface.
15. DO NOT place metal objects such as knives, forks, spoons and lids
on the glass surface, as they can get very hot.
16. Items with a magnetic eld, including radios, televisions,
automatic banking cards, and audio/video equipment may aect
the operation of the unit.
17. It is not recommended to heat pots/pans when empty. Pots/Pans
will heat up very quickly.
18. If an extension cord power-supply is used,
a. The marked electrical rating of the extension cord should be
rated the same or greater than the electrical rating of the unit.
b. The cord should be located so that it will not drape over the
countertop or tabletop where it can be damaged or moved
unintentionally.
19. Double insulation eliminates the use of the usual three-wire
grounded power cords, thereby providing a measure of safety
during the operation of electric appliance. In a double insulated
appliance, all exposed metal parts are isolated from the internal
metal motor components with protecting insulation. Double
insulation appliances do not need to be grounded.
These instructions should be followed at all times. Failure to follow
these instructions could result in injury to yourself and others.
WHEN USING ELECTRICAL APPLIANCES, BASIC SAFETY
PRECAUTIONS AND COMMON SENSE SHOULD BE FOLLOWED,
INCLUDING BUT NOT LIMITED TO THE FOLLOWING:
1. Read all instructions carefully. Do not use this appliance for
anything other than its intended use.
2. DO NOT touch any surfaces that may be hot.
3. Unplug from outlet when not in use prior to installing or removing
parts and before cleaning. Allow for the device to cool rst before
handling.
4. To protect against the risk of electrical shock, do not immerse the
appliance, cord or plug in water, or other liquids.
Electrical Shock Hazard
Keep water and other liquids
from entering the inside of the
unit. Liquid inside the unit could
cause an electrical shock.
Risque de choc électrique
Conserver l'eau et d'autres liquides
de pénétrer à l'intérieur de l'appareil.
Liquide à l'intérieur de l'appareil pourrait
provoquer un choc électrique.
Do not spray water or cleaning
products. Liquid could contact
the electrical components
and cause a short circuit or an
electrical shock. Do not use unit
if power cord is damaged or has
been modied.
Ne pas pulvériser de l'eau ou des produits
de nettoyage. Le liquide pourrait contacter
avec les composants électriques et causer
un court-circuit ou un choc électrique.
Ne pas utiliser l'appareil si le cordon
d'alimentation est endommagé.
ou a été modié.
WARNING AVERTISSEMENT
Fire Hazard.
Correct installation precautions,
procedures and regulations
must be followed. Operation
and safety training is necessary
for all users of this equipment.
Risque d'incendie
La surchaue des vapeurs d'huile ou de
l'huile peut s'enammer et provoquer
un incendie. Surveillez la température,
la qualité et le niveau d’huile. Utilisez et
entretenez le système d'élimination des
vapeurs d'huile.
WARNING AVERTISSEMENT

5
Operation
NOTES
Do not use outdoors.
Induction range requires induction ready cookware.
Compatible pans include at-bottom pans and/or pots with a
diameter of 4-3/4" to 10-1/4" (12cm to 26cm), made of steel, cast
iron, enameled iron, or stainless steel – please check with the pan
manufacturer to conrm induction compatibility.
If the pan is not induction ready, it will not register on the induction
range. The LED display will show “-----“ ashing when attempting
to select a heat mode without an induction ready pan on the glass
cooking surface.
The unit will automatically shut o after 90 seconds of not having an
induction ready pan on it.
1. Before turning on the power, make sure the cookware is on the
ceramic plate with ingredients inside.
2. Plug the power plug into a suitable outlet, and press the "ON/OFF"
button to turn the induction cooktop on. The "POWER" and “TIME”
lights will blink and the LED display will show “- - -”.
3. Now the unit is in standby mode. If no action is taken, the unit will
automatically turn o after 30s.
4. Press “POWER/TIMER” button, the unit turns on and set to default
power level 5. Please adjust the power level with “ ” and “ ”
buttons from 1 – 10.
5. After selecting the power level, press “POWER/TIMER” again,
“TIME” will light up . Then adjust timer with “ ” and “ ” buttons
from 0– 180min. At the end of the time cycle, the timer will beep
ve times.
Control Panel
CBA D E F
A. LED Display Screen
B. Power Level Indicator Light
C. Time Light
D. Adjustment Buttons “ ” and “ ”
E. Function Button for "Power/Timer"
F. "ON/OFF" Button
Exploded View & Parts List
MODEL: EIC-400E
1
2
3
6
4
5
#Description Part # Qty
1Control Panel EIC-EP1 1
2Fan EIC-EP2 1
3Rubber Foot EIC-EP3 4
4Coil (including sensor) EIC-EP4 1
5 Main Control Board EIC-EP5 1
6Power Cord EIC-EP6 1
Please contact factory for special order parts not listed.

6
Cleaning, Care & Maintenance
To maintain the appearance and increase the service
life, clean your unit daily.
The Commercial Induction Cooker should be cleaned
after each day’s operation; however, the unit may
require more frequent cleaning, depending on the
volume of production.
Safety
SAFETY PRECAUTIONS
Before installing and operating this equipment be
sure everyone involved in its operation are fully
trained and aware of all precautions. Accidents
and problems can result from a failure to follow
fundamental rules and precautions.
• A WINCO® Approved Recommended Qualied Service Technician
should carry out repairs if necessary. Do not remove any
components or service panels on this product.
• Before handling, allow the cooktop to cool down after use - it
may be hot from the heated pot that was on it.
• Before cleaning, switch o power and disconnect power cord
from the outlet.
• Do not immerse unit in water or use hose to clean.
Ne jamais immerger l'appareil dans l'eau ni utilisez un jet
d'eau pour le nettoyer.
• If the power cord is damaged, it must be replaced by a WINCO®
Approved Recommended Qualied Service Technician in order to
avoid a hazard.
1. Switch power o and disconnect from the outlet before cleaning.
2. The Induction Cooker should be cleaned regularly throughout use,
and thoroughly cleaned after each meal period.
3. When the unit has cooled down, wipe the surface and body with
damp cloth.
4. To clean the stainless steel housing, use a mild scouring agent to
remove greasy or resistant soil. DO NOT use lye-based cleaners
such as oven cleanerm as it may damage the cooktop.
5. To clean the glass surface, use a mild detergent or glass cooktop
cleaning cream.
6. Do not immerse in water.
Ne jamais immerger dans l'eau.
7. Do not use a hose to clean.
Electrical Shock Hazard
Keep water and other liquids
from entering the inside of the
unit. Liquid inside the unit could
cause an electrical shock.
Risque de choc électrique
Conserver l'eau et d'autres liquides
de pénétrer à l'intérieur de l'appareil.
Liquide à l'intérieur de l'appareil pourrait
provoquer un choc électrique.
Do not spray water or cleaning
products. Liquid could contact
the electrical components
and cause a short circuit or an
electrical shock. Do not use unit
if power cord is damaged or has
been modied.
Ne pas pulvériser de l'eau ou des produits
de nettoyage. Le liquide pourrait contacter
avec les composants électriques et causer
un court-circuit ou un choc électrique.
Ne pas utiliser l'appareil si le cordon
d'alimentation est endommagé.
ou a été modié.
WARNING AVERTISSEMENT
Burn Hazard.
When in operation, the
appliance surfaces will be HOT!
Please take extreme caution.
Risque de brûlure.
En fonctionnement, les surfaces de
l'appareil seront CHAUDES!
S'il vous plaît prendre une extrême
prudence.
USE CAUTION WHEN
TOUCHING THE UNIT.
Ne touchez pas le liquide chaud
ou les surfaces de chauage
lorsque l’appareil chaue ou en
fonctionnement.
WARNING AVERTISSEMENT
HOT
Note
The Induction Cooker uses and can radiate radio
frequency energy. If not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that interference will
not occur in a particular installation. If this unit does
cause harm to radio or television reception, which
can be determined by turning the unit off and on, the
user is encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect unit to an outlet that’s on a dierent circuit than the
receiver.
• Consult the dealer or an experienced radio/TV technician for help.
• Changes or modications not expressly approved by the party
responsible for compliance could void the user’s authority to
operate the equipment.

7
Before placing a service call, please refer to the below chart in the event of the following LED display error codes.
Troubleshooting
ERROR CODES DESCRIPTION OF ERROR RECOMMENDED SOLUTION
“---“
shows on display and the
unit beeps
There is no cookware or no suitable cookware
on the range.
The power will completely shut o with
90 seconds if either (a) the wrong type of
cookware is applied or (b) no cookware is
placed on the unit.
Check power cord
Make sure your pot/pan is induction-compatible.
Check diameter of the pot/pan. It must have a at bottom that
is between 4-3/4” and 10-1/4” diameter.
E1 Voltage is under 75V Check electrical specications of power source.
E2 Voltage is over 145V
E3 The heater is damaged Call WINCO to make service arrangements through their
service provider network
E5 The heater is damaged Call WINCO to make service arrangements through their
service provider network
E6 The unit is too hot, cooking temperature is over
450°F (230°C).
Unplug the unit and let it cool. Plug the unit back in and
continue use. If the range still does not function, contact
WINCO®.
E7 The heater is damaged Call WINCO to make service arrangements through their
service provider network
E9 The cookware is concaved
Check the pot/pan. It must have a at bottom that is between
4-3/4” and 10-1/4” diameter.
If the error code still shows, please call WINCO to make service
arrangements through their service provider network.
Service and Repair
THIS EQUIPMENT MUST ONLY BE SERVICED BY AN AUTHORIZED AGENT.
NOTE
Parts protected by the manufacturer or its agent are not to be adjusted by the installer unless the installer is an authorized service
agent.
If you have any questions or problems DO NOT send unit to WINCO® without rst contacting our customer service department.
See "Limited Warranty" section on page 8 for details.

8
Models: EIC-400E
www.wincous.com
Limited Warranty
WINCO® warrants to the original purchaser of new equipment that
said equipment, when installed in accordance with our instructions
within North America and subjected to normal use, is free from
defects in material or workmanship for a period of 1 year. The labor
warranty is one year from original installation or 18 months from
actual factory shipment date, whichever date occurs rst.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES,
WHETHER EXPRESSED OR IMPLIED. WINCO EXPRESSLY
DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY
OR EXPRESSED OR IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE.
WINCO’S OBLIGATION AND LIABILITY UNDER THIS WARRANTY
IS EXPRESSLY LIMITED TO REPAIRING AND REPLACING
EQUIPMENT THAT PROVES TO BE DEFECTIVE IN MATERIAL OR
WORKMANSHIP WITHIN THE APPLICABLE WARRANTY PERIOD.
IN NO EVENT SHALL WINCO BE LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES TO BUYER OR ANY THIRD PARTY,
INCLUDING, WITHOUT LIMITATION, LOSS OF PROPERTY,
PERSONAL INJURY, LOSS OF BUSINESS OR PROFITS OR OTHER
ECONOMIC LOSSES, OR STATUTORY OR EXEMPLARY DAMAGES,
WHETHER IN NEGLIGENCE, WARRANTY, STRICT LIABILITY, OR
OTHERWISE.
This warranty is given only to the rst purchaser from a retail dealer.
No warranty is given to subsequent transferees.
Warranty does not cover product failures caused by: failure to
maintain, neglect, abuse, damage due to excess water, re, normal
wear, improper set up and use. Periodic maintenance is not covered.
This warranty is not in force until such time as a properly completed
and digitally signed Installation/Warranty Registration has been
received by WINCO within 30 days from the date of installation.
WARRANTY SERVICE
To initiate warranty service contact: [e-mail]
or call: 973-295-3899
DO NOT send unit to WINCO® without rst contacting our customer
service department.
REGISTER ONLINE AT:
http://www.wincous.com
Proof of purchase is required to extend warranty more than 1 year
from date of shipment from the factory.
THE FOREGOING WARRANTY PROVISIONS ARE A COMPLETE
AND EXCLUSIVE STATEMENT BETWEEN THE BUYER AND
SELLER. WINCO®NEITHER ASSUMES NOR AUTHORIZES ANY
PERSONS TO ASSUME FOR IT ANY OTHER OBLIGATION OR
LIABILITY IN CONNECTION WITH SAID EQUIPMENT.
Examples of items not covered under warranty, but not limited to just
these items:
1. Natural disasters (ie: earthquakes, tornadoes, hurricanes, etc.),
re, water damage, burglary, accident, theft.
2. Freight damage.
3. Improper installation or alteration of equipment.
4. Use of generic or after-market parts.
5. Repairs made by anyone other than a WINCO® designated service
provider.
6. Lubrication.
7. Expendable wear parts, adjustable feet, blown fuses, lamps, etc.
8. Cleaning of equipment.
9. Misuse or abuse.
Please keep this manual in a safe place for future use!