Wincomm WTP-9C66 Series User manual

WTP-9C66 Series
User’s Manual
Version V 1.2
Copyright 2017, ALL RIGHTS RESERVED.
All other brand names are registered trademarks of their respective owner

The information contained in this document is subject to change without any notices.
Acknowledgments
Greeting & Setup
Thank you for purchasing the WTP-9C66 Panel PC. We wish that this unit will be durable and reliable in providing
your needs. Please follow the instructions below to ensure the unit continues to have high performance
Unpacking
After opening the carton, there will be a unit with an accessory box. Examine the contents to see if there are
damages to the unit and if all accessories are present.
Setting up
Please read this manual carefully and remember to keep this manual for future reference.
Safety Instructions & Cleaning
The unit has undergone various tests in order to comply with safety standards. Inappropriate use may be
dangerous. Please remember to follow the instructions below to insure your safety during the installation and
operating process.
Transporting & Placement of unit
1. When moving the unit on a cart; be very cautious. Quick stops, excessive forces and uneven surfaces may
cause the cart to overturn thus risking the unit to fall to the ground.
2. If the Monitor display unit does fall to the ground, immediately turn the power off and disconnect cords. Then
contact a service technician for repairs. Continual use of the unit may result cause a fire or electric shock.
Also, do not repair the unit on your own.
3. Having two or more people transporting the display unit is recommended. In addition, when installing the
open frame by suspending it also requires two or more people.
4. Before suspending the unit, make sure the material used for suspension is sturdy and stable. If not properly
suspended, the display unit may fall and cause serious injury to people standing nearby as well as to the unit
itself.
5. If you wish to mount the display unit, remember to use only the mounting hardware recommended by the
manufacturer.
Electrical and Power Source Related
1. This Monitor display unit must operate on a power source as shown on the specification label. If you are not
sure what type of power supply used in the area, consult your dealer or local power supplier.
2. The power cords must not be damaged. Applied pressure, added heat, and tugging may damage the power
cord.
3. The power cord must be routed properly when setup takes place. We advise that this aspect measure is to
prevent people from stepping on the cords or while the unit is suspended to prevent flying objects from
getting tangled with the unit.
4. Do not overload the AC outlets or extension cords. Electrical shocks or fires may occur from overloading.
5. Do not touch the power source during a thunderstorm.

6. If your hands are wet, do not touch the plug.
7. Use your thumb and index finger, grip firmly on the power cord to disconnect from the electrical socket. By
pulling the power cord, may result in damaging it.
8. If the unit is not going to be in use for an extended period of time, remember to disconnect the unit.
9. Connect the unit to a power source with the same numerical value as spec. label shown. Please use only the
power cord provided by the dealer to ensure safety and EMC compliance.
Various Factors of Environment
1. Do not insert objects into the openings.
2. Do not have liquids seep into the internal areas of the Monitor display unit.
3. Having liquids seep in or inserting objects into the unit may result in electric shocks from taking and/or short
circuiting the internal parts.
4. Do not place the Monitor display unit in the presence of high moisture areas.
5. Do not install the Monitor display unit in a wet environment.
6. Do not place near unit near heat generating sources.
7. Do not place the unit in a location where it will come in contact with fumes or steam.
8. Remember to keep the Monitor display unit away from the presence of dust.
9. If water has flow in or seep in, immediately disconnect the open frame unit. Then contact a service
technician for repairs.
Ventilation Spacing
1. Do not cover or block the openings on the top and back sides of the display unit. Inadequate ventilation may
cause overheating thus reducing the lifespan of the unit.
2. Unless proper ventilation is present, do not place unit in an enclosed area; such as a built-in shelf. Keep a
minimum distance of 10 cm between the display unit and wall.
Cleaning the unit
1. Remember to turn off the power source and to unplug the cord from the outlet before cleaning the unit.
2. Carefully dismount the unit or bring the unit down from suspension to clean.
3. Use only a dry soft cloth or clean room wiper when cleaning the LCD panel or touch screen surface. Use a
soft cloth moistened with mild detergent to clean the display housing.
4. Remember to avoid having liquids seep into the internal components.
Servicing, Repairing, Maintenance & Safety Checks
1. If the unit is not functioning properly, observe the performance level of the display closely to determine what
type of servicing is needed.
2. Do not attempt to repair the Monitor display unit on your own. Disassembling the cover exposes users’ to
high voltages and other dangerous conditions. Notify and request a qualified service technician for servicing
the unit.
3. If any of the following situations occur turn the power source off and unplug the unit. Then contact a qualified
service technician
i. A liquid was spilled on the unit or objects have fallen into the unit.
ii. The unit is soaked with liquids.
iii. The unit is dropped or damaged.

iv. If smoke or strange odor is flowing out of the open frame unit.
v. If the power cord or plug is damaged.
vi. When the functions of the unit are dysfunctional.
4. When part replacement is needed. Make sure service technician uses replacement parts specified by the
manufacturer, or those with the same characteristics and performance as the original parts. If unauthorized
parts are used it may result in starting a fire, electrical shock and/or other dangers.
Battery Installation
Follow below instructions and notice the caution for replacing and disposing of the RTC Lithium battery CR2032 for
safety consideration.
CAUTION:
There is danger of explosion, if battery is incorrectly replaced. Replace only with the same or equivalent type
recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instruction.
WEEE information
For EU (European Union) member users: According to the WEEE (Waste Electrical
and Electronic Equipment) Directive, do not dispose of this product as household waste
or commercial waste. Waste electrical and electronic equipment should be
appropriately collected and recycled as required by practices established for your
country.
For information on recycling of this product, please contact your local authorities, your
household waste disposal service or the shop where you purchased the product.
The specification is subject to change without notice.

Version Change History
Date Version Description Remark
2016/12/23 V1.0 First release Ivy
2017/07/13 V1.1 Add WEEE information Ivy
2017/08/18 V1.2 Add 9C66-15W &19W
information
Ivy

How to Use This Manual .................................................... 1
System Overview ..................................................... 2
Table Stand Assemble Instruction ....................... 10
Wall Mount Stand Assemble Instruction.............. 12
System View ..................................................................... 14
Setting up the System........................................................ 17
Installing System Software ............................................... 17
Installing the Drivers......................................................... 17
BIOS Setup Information......................................... 19
Appendix .............................................................. 27
A. Jumper settings and Connectors .................... 27
Jumper and Connector Definition Block ..................... 27
1.1 Connector Definition ...................................... 32
B. Touch Lock AP User’s Manual........................... 58

1
How to Use This Manual
This manual is written for the system integrator, PC technician and knowledgeable PC end user. It describes how to
configure your WTP-9C66 Panel PC to meet various operating requirements. The user’s manual is divided into
three chapters, with each chapter addressing a basic concept and operation of the server board.
Chapter 1: System Overview - presents what you have inside the box and gives you an overview of the
product specifications and basic system architecture for the WTP-9C66 Panel PC.
Chapter 2: System Installation - describes how to set up the system.
Chapter 3: BIOS Setup Information - specifies the meaning of each setup parameter, how to get advanced
BIOS performance and update to a new BIOS. Additionally, the POST checkpoint list will give you a guide for
troubleshooting.
The contents of this manual are subject to change without prior notice. These changes will be incorporated in new
editions of this manual.
Touch Chemical Resistance

2
System Overview
WTP-9C66- 15
System
CPU FCBGA1168 5th generation Intel® Core i7/i5 processor (15W ax.)
Chipset SoC
VGA Intel® integrated HD Graphics 5500 by CPU
LAN Intel i210AT Giga LAN x 2
Me ory Two 1600 MHz DDR3L SODIMM socket support dual Channel, non-ECC, up to 16GB
I/O EC
Serial ATA SATA 3, 600 MB/s transfer rate x 2
Serial port RS232,422,485 x 1 /RS232 x 1
USB Internal USB 2.0(5V) pin head x 4, 2 reserved for Mni-PCIE
WDT Generates syste reset; 256 seg ents, 0, 1, 2…255 sec/ in.
BIOS
Brand: AMI
Flash ROM size: 64M bit
Support RTC wakeup /Wake on LAN /Power on after power failure/PnP/ACPI/RTC
Display
Brand Tianma
Resolution (pi el) 1024x768 XGA
Active Area (mm) 304.128 (W) x 228.096 (V)
Outline Dimensions (mm) 326.5 (H) ×253.5 (V) ×11.8
Pi el Pitch (mm) 0.297
Mode TN
Number of Colors 16.7M
View Angle (H/V) 160/160
Brightness (cd/m2) 300nits
Contrast Ratio 600:1
Response Time (ms)
(at25°C)
8 s (Type.)
Backlight LED
Weight (g) 1000
life time<Hrs> 30000hrs
Cautions:
Continuous displaying fixed pattern ay induce i age sticking. It’s reco ended to use screen saver
or oving content periodically if fixed pattern is displayed on the screen.

3
Touch Screen
ELO
Type
5 wire RES
Glove
Any type glove
Input ode Point: Finger or touch pen
Drag: Finger
Interface
USB
Light Trans ission
80±5%
Hardness
4H
Glass thickness
2.4
Linearity
X ≦ 1.5%, Y ≦ 1.5%
Active area
308.11x232.09
Resolution
4096x4096
Lifeti e
35 illion activations
Storage
2.5” SATA drive bay x 1
E pansion slots
Mini-PCIe x2
E ternal water/dust resistant I/O (rear side)
USB 1 x M12 8pin for USB 1/2
1 x M12 8pin for USB 3/4
COM 1 x M12 8pin for COM 1/RS-232
1 x M12 8pin for COM 2/RS-232/422/485
RS-232: TxD, RxD, RTS, CTS, DTR, DSR, DCD, GND
LAN 1 x M12 8pin for LAN 1
Power 1 x M12 5pin DC power connector
Power
Power DC-In connector x 1
Power Input DC7V~32V
Power Adapter AC 90 ~ 264V / 47 ~ 63 Hz / DC output 12V
Power Consu ption 45.7W (full loading) 4W (S3)
Power ON/Off buttons at rear side
Mechanical & Environmental

4
Material construction SUS304 stainless steel enclosure, chassis type
Fanless cooling
Water and dust protection IP66 / NEMA4X
Operation Te perature 12V DC Input 0~40
℃ (IEC60068-2-56, air flow cooling)
32V DC Input 0~30 ℃ (IEC60068-2-56, air flow cooling)
12V DC Input -20~55 ℃ (IEC60068-2-56, air flow cooling)for wide
te perature product 9C66-15W
Storage Te perature -20~60 ℃
Operation Relative Hu idity 10%~90%, non-condensing
Storage Relative Hu idity 10%~90%, non-condensing
Di ensions 395x309.5x58
Net Weight 8.4KG
Gross Weight 12.4kg
Mounting VESA (100x100 x ), side ount (M6*2)
Supported OS
Win 7, Win 7 Pro, Win8.1, Win10
Options
1. Wireless or Wireless and BT kit (2 dipole antenna)
2. Waterproof COM cable, cable length is 2 eters
3. Waterproof USB cable, cable length is 2 eters
4. Waterproof LAN cable, cable length is 2 eters
5. wall ount / table ount bracket (option)
6. SSD
Customization (by DRF)
1. sunlight readable optical bonding
2. full flat PCT touch screen IP69K
3. 1000 nit high brightness LCD
4. LCD Auto di ing
5. LCD Super di ing (Low brightness)
6. USB 3.0
7. 5W/2w speaker
8. Intel Core i7-5500U
9. 2 External LAN
10. Second HD
11. IP67
12. Robust Antenna
13. LCD 450nits

5
14. Barcode reader
15. COM + Power 5V/2V
16. TPM
17. SUS316
Packing list
1. WTP-9C66-15
2. DVD-Title for driver and anual
3. Power adapter
4. Power cord
Regulatory
FCC, CE (EMC), VCCI class B
Shock/Vibration/Drop
Configurations:
1. WTP-9C66-15, Core i5-5200U CPU, 2.20GHz, 4G RAM, 500G HDD, 4 USB, 2 COM, 1 LAN
2. WTP-9C66-15W, Core i5-5200U CPU, 2.20GHz, WT 4G RAM, 128SSD, 4 USB, 2 COM, 1 LAN
Shock Vibration Drop
General
Operating:
Pulse shape ： Half-sine
wavefor
I pact acceleration ： 15g
Pulse duration ： 11 s
Nu ber of shocks ： 18
shocks (3 shock for each
±
axis)
Orientation ：± X, ± Y and ±
Z axes
Operating:
5 ~ 500Hz , Acceleration ： 1.0G
Sweep ti e ： 15 inutes
Nu ber of cycle ： 1 cycle for
each axis
Vibration axes ： X, Y and Z
According to ISTA Project 2A
to
deter ine a drop height in the
following chart.
(test surface: concrete, with
packing)6 surfaces
Package-product
Weight
Drop
Height
21-40.99 lb
(9.53-18.59kg)
32 in.
(0.813 )

6
WTP-9C66-19
System
CPU FCBGA1168 5th generation Intel® Core i7/i5 processor (15W ax.)
Chipset SoC
VGA Intel® integrated HD Graphics 5500 by CPU
LAN Intel i210AT Giga LAN x 2
Me ory Two 1600 MHz DDR3L SODIMM socket support dual Channel, non-ECC, up to 16GB
I/O EC
Serial ATA SATA 3, 600 MB/s transfer rate x 2
Serial port RS232,422,485 x 1 /RS232 x 1
USB Internal USB 2.0(5V) pin head x 4, 2 reserved for Mni-PCIE
WDT Generates syste reset; 256 seg ents, 0, 1, 2…255 sec/ in.
BIOS
Brand: AMI
Flash ROM size: 64M bit
Support RTC wakeup /Wake on LAN /Power on after power failure/PnP/ACPI/RTC
Display
Brand AUO
Resolution (pi el) SXGA 1280(x3) x 1024
Active Area (mm) 376.32 (H) x 301.06(V)
Number of Colors 16.7M
View Angle (H/V) 170 / 160
Brightness (cd/m2) 350
Contrast Ratio 1000:1
Response Time (ms) (at
25°C)
5
Backlight LED
Weight (g) 1670
life time<Hrs> 50000
Touch Screen
ELO
Type 5 wire RES
Glove Any type glove
Input ode Point: Finger or touch pen
Drag: Finger

7
Interface USB
Light Trans ission 80±5%
Hardness 4H
Glass thickness 2.4
Linearity X
≦ 1.5%, Y ≦ 1.5%
Active area 308.11x232.09
Resolution 4096x4096
Lifeti e 49 illion activations
Storage
2.5” SATA drive bay x 1
E pansion slots
Mini-PCIe x2
E pansion slots
Mini-PCIe X 2
E ternal water/dust resistant I/O (rear side)
USB 1 x M12 8pin for USB 1/2
1 x M12 8pin for USB 3/4
COM 1 x M12 8pin for COM 1/RS-232
1 x M12 8pin for COM 2/RS-232
RS-232: TxD, RxD, RTS, CTS, DTR, DSR, DCD, GND
LAN 1 x M12 8pin for LAN 1
Power 1 x M12 5pin DC power connector
Power
Power DC-In connector x 1
Power Input DC7V~32V
Power Adapter AC 90 ~ 264V / 47 ~ 63 Hz / DC output 12V
Power ON/Off buttons at rear side
Power consu ption 67.5w (full loading) 2.3w (S3)
Mechanical & Environmental
Material construction SUS304 stainless steel enclosure, chassis type
Fanless cooling
Water and dust protection IP66 / NEMA4X
Operation Te perature 12V DC Input 0~35 ℃ (IEC60068-2-56, air flow cooling)
32V DC Input 0~30
℃ (IEC60068-2-56, air flow cooling)
12V DC Input -20~55 ℃ (IEC60068-2-56, air flow cooling)
for wide te perature product 9C66-19W

8
Storage Te perature -20~60
℃
Operation Relative Hu idity 10%~90%, non-condensing
Storage Relative Hu idity 10%~90%, non-condensing
Di ensions 458x386x64
Net Weight 11.5Kg
Gross Weight 15Kg
Mounting VESA (100x100 x ) side ount (M6*2)
Supported OS
Win 7, Win 7 Pro, Win8.1, Win 10
Options
1. Wireless or Wireless and BT kit (2 dipole antenna)
2. Waterproof COM cable, cable length is 2 eters
3. Waterproof USB cable, cable length is 2 eters
4. Waterproof LAN cable, cable length is 2 eters
5. wall ount / table ount bracket (option)
6. SSD
Customization (by DRF)
1. sunlight readable optical bonding
2. full flat PCT touch screen IP69K
3. 1000 nit high brightness LCD
4. LCD Auto di ing
5. LCD Super di ing (Low brightness)
6. USB 3.0
7. 5W/2w speaker
8. Intel Core i7-5500U
9. 2 External LAN
10. Second HD
11. IP67
12. Robust Antenna
13. LCD 450nits
14. Barcode reader
15. COM + Power 5V/2V
16. TPM
17. SUS316
Packing list
1. WTP-9C66-19
2. DVD -Title for driver and anual
3. Power adapter
4. Power cord
Regulatory

9
FCC-B, CE (EMC), VCCI class B
Shock/Vibration/Drop
Shock Vibration Drop
General
Operating:
Pulse shape ： Half-sine
wavefor
I pact acceleration ： 15g
Pulse duration ： 11 s
Nu ber of shocks ： 18
shocks (3 shock for each
±
axis)
Orientation ：± X, ± Y and ±
Z axes
Operating:
5 ~ 500Hz , Acceleration ： 1.0G
Sweep ti e ： 15 inutes
Nu ber of cycle ： 1 cycle for
each axis
Vibration axes ： X, Y and Z
According to ISTA Project 2A to
deter ine a drop height in the
following chart.
(test surface: concrete, with
packing)6 surfaces
Package-product
Weight
Drop Height
21-40.99 lb
(9.53-18.59kg)
32 in. (0.813
)
Configurations:
1.WTP-9C66-19, Core i5-5200U CPU,2.20GHz, 4G RAM, 500G HDD, 4 USB, 2 COM, 1 LAN
2. WTP-9C66-19W, Core i5-5200U CPU, 2.20GHz, WT 4G RAM, 128SSD, 4 USB, 2 COM, 1 LAN

10
Table Stand Assemble Instruction
Step . Please check out the following parts before assemble.
No. Item Quantity
Table Stand
2 Black Silicone Washer 2
3 Black Handle 2
Step 2. Please follow the picture diagrams to assemble.
Explode View

11
1. Step 3. Please tighten the black handle in a clockwise direction.

12
Wall Mount Stand Assemble Instruction
Step . Please check out the following parts before assemble.
No. Item Quantity
Wall Mount Stand
2 Black Silicone Washer 2
3 Black Handle 2

13
Step 2. Please follow the picture diagrams to assemble.
Explode View
Step 3. Please tighten the black handle in a clockwise direction.
.

14
System View