Wisenet TAW-4000H16 User manual

Wisenet TMS Appliance
Quick Guide
TAW-4000H16

Copyright
©2019 Hanwha Techwin Co., Ltd. All rights reserved.
Trademark
Each of trademarks herein is registered. The name of this product and other trademarks mentioned in this manual are the registered
trademark of their respective company.
Restriction
Copyright of this document is reserved. Under no circumstances, this document shall be reproduced, distributed or changed,
partially or wholly, without formal authorization.
Disclaimer
Hanwha Techwin makes the best to verify the integrity and correctness of the contents in this document, but no formal
guarantee shall be provided. Use of this document and the subsequent results shall be entirely on the user’s own responsibility.
Hanwha Techwin reserves the right to change the contents of this document without prior notice.
Design and specications are subject to change without prior notice.
Wisenet TMS Appliance
Quick Guide

3
●Table of ConTenTs
Table of Contents
OVERVIEW
4
4Before reading the user manual
6Conguration and Tips of User Manual
7Package Contents (TAW-4000H16)
8Part Names and Functions (TAW-4000H16)
HDD INSTALLATION
10
10 How to Install HDD
11 How to Attach HDD
EXECUTION
13
13 Power Supply
14 How to create a logical drive
15 How to congure advanced logical drives
17 How to Launch Wisenet TMS
19 Menu Description
PRODUCT SPECIFICATION
20
20 Product Specication

4_ Overview 4_ Overview
Overview
Before reading the user manual
Be sure to read the following before reading the user manual.
• This manual is copyrighted by the manufacturer.
• This manual cannot be reproduced without permission.
• We are not responsible for any damage caused by using products other than the standard product or
using the product for the purpose other than mentioned in the manual.
• If you need to open the case and touch the inside of the case for troubleshooting, always contact the
dealer where you purchased the product for professional help.
• Do not allow water or liquid to come into contact with the connections of the product.
• Do not apply excessive force or shock.
• Do not pull the power cord by force.
• Do not disassemble the product.
• Use only within the rated input/output power range.
• Use only approved power cords.
• For products with an input ground, be sure to use it with a grounded power plug.
• Do not expose the internal battery to excessive heat such as direct sunlight or fire. If a wrong type of
battery is inserted, it may cause explosion. Only use the same type of battery.
• Install the power plug in an easily accessible place. In case of fire or any other accident, it needs to be
plugged off immediately.
• Plug it only into an outlet that is grounded in order to avoid electric shock or any other physical injuries.

5
●OVERVIEW
5
●OVERVIEW
PUSH
REC
1234
5678
910 11 12
ALARM POWER
NETWORKRAID
USB
HDD
PUSH
1234
5678
910 1112
USB
PUSH
HDD
1234
5678
910 11 12
USB
HDD
PUSH
PUSH
Checking the Installation Environment
This product is a state-of-the-art security equipment with a high capacity hard disk and important
circuitry inside.
If the internal temperature of the product is too high, the life span may shorten or failure may occur.
Refer to the following recommendations before installation.
When installing this product in a rack, observe the following
recommendations.
1. Make sure that the inside of the rack where the product is installed is not
sealed.
2. As shown in the  gure, make air circulation smooth through the intake and
exhaust ports.
3. If you are stacking the product together with other rack-mounted products
as shown in the  gure, secure a certain amount of space or install a vent for
air circulation.
4. For natural convection of air, install the intake port at the bottom of the
rack and the exhaust port at the top.
5. It is highly recommended to install a fan motor for air circulation in each
intake and exhaust port. (Install a  lter that  lters dust or foreign matter in
the intake fan.)
6. Keep the temperature inside the rack or around the product between 5 °C
and 40 °C as shown.

6_ Overview
Overview
Wisenet TMS (Transport Monitoring System) Appliance is a solution for managing the flow of traffic (GPS
information) while transportation such as train or bus is operating, in order to manage the events occurring
during such operation and to back up the video recorded inside a vehicle. You can also search and play data
stored in the TMS Server at a remote place to build a convenient, efficient surveillance environment.
The manual of this product is composed as follows.
yQuick Guide
yWisenet TMS User Manual
ySystem User Manual
This User Manual is the default setting for user's guide. The User Manual contains the following in order:
If you want to apply the modification to the actual operating environment, refer to the Wisenet TMS User
Manual and the System User Manual.
yChecking components
yProduct name and functions
yHow to install a hard disk
yHow to create a logical drive
yGuide to Wisenet TMS operation and installation start
J
`The operating system and application software installed on this product are optimized for the hardware of this equipment.
Do not add or remove any hardware, or update the operating system, or install any other software.
Or it may cause the risk of electric shock and product performance degradation.
Configuration and Tips of User Manual

7
●OVERVIEW
Package Contents (TAW-4000H16)
NVR Mouse Power cord
Keyboard Quick Guide HDD mounting screws
Hard disk tray label
M
`Accessories other than the NVR body are consumables and are excluded from the warranty.
`All manuals can be downloaded from our homepage (www.hanwha-security.com).
`Rack mounting brackets for mounting in the server rack are sold separately.

8_ Overview
Overview
Part Names and Functions (TAW-4000H16)
Front
Power and status LEDs
USB Port Hard disk tray
Power button

9
●OVERVIEW
Rear
Name

PS/2 Mouse/Keyboard port
b
VGA port
c
DVI port

HDMI port

USB 3.0 (4 ports)

Optical SPDIF output port

Audio IO port

1000BASE-T RJ-45 (2 ports)
SS SS
DVI
IN
OUT
MIC
AUDIO
SS SS
DVI
IN
OUT
MIC
AUDIO

Power input System fan
<IO Ports>
 c 

b

10_ HDD Installation
How to Install HDD
`HDD installation method is as follows.
1. There are many factors inside the product that can cause electric shock, accident, or product failure. So
unplug the power and install it.
J
`Disconnect both power cords.
2. Remove the hard disk tray from the enclosure.
3. Place the HDD in the hard disk tray so that it aligns with the screw holes on each side.
4. Secure the HDD with the included screws. Do not over-tighten it.
5. Reattach the hard disk tray to the enclosure.
6. Repeat steps 2 to 5 until all HDDs are installed.
J
`Use HDDs as recommended by the Company.
- 6TB : SPZ-6301TS/DO, 10TB : SPZ-10300TS/DO
`When replacing HDD or installing additional HDD, contact the dealer where you purchased the product or service center.
`Precautions on Data Loss (HDD Management)
Be careful not to damage the HDD data.
If you add a HDD, please check if it is compatible HDD product rst of all.
Be careful not to damage the HDD because it is a sensitive product that may cause defects due to external environment or shock during
use.
Even if the HDD is damaged due to user's carelessness or external environment, the manufacturer will not be held responsible for any
damage caused by the user.
`If HDD and data may be damaged
Make frequent backups (duplication) to minimize loss from HDD damage.
Data may be damaged if the product is removed or an external shock is applied during installation.
The HDD may be damaged if the product is suddenly stopped, such as a power outage or turning o the power during HDD operation.
Moving the main computer or applying a shock during HDD operation may damage the les or the HDD.
HDD Installation

11
●HDD INSTALLATION
How to Attach HDD
How to remove or attach hard disk tray to/from the enclosure
1. Pull the handle to release the latch, then grasp the handle and pull straight out.
2. Place the other hand under the hard disk tray so that it will not fall when you remove or mount it.
When mounting, push the center to insert
HDD into the enclosure.

How to attach HDD to hard disk tray
Attach the 3.5”HDD to the hard disk tray using the four screws as shown.

12_ HDD Installation
HDD Installation
Hard disk tray number
Each hard disk tray of the enclosure is numbered as follows.
TAW4000H16 HARD DISK TRAY NUMBERS
󱀷
󱀻
󱀿
󱁃
󱀸
󱀼
󱁀
󱁄
󱀹
󱀽
󱁁
󱁅
󱀺
󱀾
󱁂
󱁆

13
●EXECUTION
Execution
Power Supply
Plug all of the power cords into the back of the product, and press the power button.
If the product does not turn on, check the following.
1. Make sure that all the power cords have been plugged in  rmly, and that they meet the required power
specications.
2. If you are using a power strip, make sure that the power strip is turned on.
J
`If all the power cords are plugged in rmly but the power does not turn on even after you have pressed the power button, follow the
procedure described below.
This product can be operated in power protection mode to protect it in the event of a power outage or instability in the power supply.
This is similar to the operation of the fuse of the earth leakage circuit breaker. It is not a malfunction of the product.
Follow the steps described below.
1) Unplug all of the power cords from the back of the product.
- If you are using a power strip, turn o the power strip.
2) Wait 10 seconds after the cords have been removed.
-The protection circuit is now initialized, as the current inside the power supply has been discharged.
3) Plug in the power cords again.
- If you are using a power strip, turn it on again.
4) Press the power button on the product.

Execution
14_ Execution
How to create a logical drive
This chapter describes how to configure logical drives.
1. Click the TMS Service Manager icon on the desktop to launch it.
2. After you click the Stop Service button, check if the service status has changed to Stopped, and exit.
J
`If the service status is shown as Stopped, just exit.
3. Click on the WebPAM ProE icon on your desktop to launch it.
4. When the login screen appears, select your language at the top of the screen.
5. The initial username and password for the login are 'administrator' and 'password'.
6. If no array is congured, go to the disk array menu.
7. The array conguration has three options: automatic conguration, quick conguration, and advanced
conguration.
•Automatic configuration automatically configures the logical drive based on the number of hard
disks installed and the selection options. However, it is convenient but does not guarantee optimal
storage performance.
•Quick configuration automatically configures logical drives based on the number of hard disks
installed, the number of logical drives you want, and your selection options.
•Advanced configuration allows you to configure logical drives manually at your own discretion.
J
`Advanced conguration is recommended for logical drive creation optimized for this product. Refer to Advanced Settings in Advanced
Conguration on the next page.
8. A list of generated disk arrays and logical drives can be found in the logical drive summary.

15
●EXECUTION
How to configure advanced logical drives
This is a method of configuring a logical drive to maximize the performance of this equipment.
1. To ensure disk availability, select the Spare Drive menu to create a spare drive.
2. From the Create Disk Array menu, choose Advanced Con guration. Disable the Use Media Traversal option
in the Create Disk Array menu that appears after selecting, select the number of physical drives, and go to
the next step.
J
`For optimal storage performance, ensure that there are no more than eight physical drives in a logical drive.
Conguration example)When you install 16 physical drives, you should congure two logical drives by assigning 7 to 8 logical drives to
one logical drive.

Execution
16_ Execution
3. After selecting and updating the RAID level, go to the next step.
4. If the congured disk array is correct, click Submit to complete the logical drive conguration.
5. When the disk array conguration is completed, the list of completed arrays appears. Congure the other disk
array in the same way.
6. Check RAID-congured disks in Windows Disk Management.
J
`Format the congured disks only after conrming Wisenet TMS Service Manager has been stopped. If you formatted disks while
running the service, boot the device.

17
●EXECUTION
How to Launch Wisenet TMS
This chapter describes how to launch Wisenet TMS.
For more information on how to use Wisenet TMS, refer to the additional manual on the desktop.
1. Click the TMS Service Manager icon on the desktop to launch it.
2. After you click the Launch Service button, check if the service status has changed to Started.
J
`If the status of the service is shown as Started, this step is skipped.
3. Select 'Launch Wisenet TMS service automatically when Windows starts' and apply it, then exit
4. Run the Wisenet TMS Console program from the desktop.
Alternatively, select [Start] Wisenet Wisenet TMS Console.
`To run TMS Console in optimal condition, change the display scale to 100%.
A AIn the Search window at the bottom left of Windows, search Settings and run it.
B In ‘Settings’, select ‘System-Display’.
C In ‘Display’, set ‘Change the size of text, apps, and other items’ to ‘100%’.

Execution
18_ Execution
5. On the login screen, click the Login button.
6. In the initial password setup screen, enter the initial password and click Apply.

19
●EXECUTION
Menu Description
The menu of TMS Console consists of tabs. You can freely move between the menu tabs and select a desired
menu item, or form a separate page to operate it like a separate program.
1. Run the TMS Console program.
2. To open the menu page, click the button and select a desired menu in the Add tab dialog box.
•To close the menu page, click , which appears when you click the Menu tab.
•To separate a menu page, drag and drop the Menu tab.
Route search
You can search the moving route of a vehicle on a map or select a specific area to
search a moving route. You can check out the recorded video of the point of time
when an event has occurred via Instant viewer.
Video search
You can watch the video recorded by the camera and play the recorded video at the
point of time when an event has occurred.
You can also search recorded videos stored in the server and those of the Mobile
NVR connected to Wi-Fi.
Report
You can search events such as Overspeed, Geofence, Emergency bell, and Impact
detection and other events that have occurred on the device and the TMS Server
system.
External storage You can directly connect a disk mounted on the Mobile NVR to TMS Server and
search or export the desired data.
Configuration You can configure and manage the TMS Server system.
M
`This device needs to be connected to internet to use the map services of Route search andVideo search.
`You can download the User Manual from the product’s webpage (http://www.hanwha-security.com).

20_ Product Specification
Product Specification
Product Specification
Category TAW-4000H16
Display
Display Split screens 1/4/9/16/25/36/49/64/Auto Mode
Compression method H.264, H.265, MPEG-4, MJPEG
Performance
System
Operating System Windows 10 IoT Enterprise
Software Wisenet TMS preinstalled
Archive Max. 128 Device/Server
Clustering Max. 28 Server(Max. 10,000 ch)
Remote user Max. 35/Server
Protocol Wisenet
Language
Korean, English, Croatian, Czech, Danish, Dutch,
Finnish, French, German, Greek, Hungarian, Italian,
Norwegian, Polish, Portuguese, Romanian, Russian,
Serbian, Spanish, Swedish, Taiwanese, Thai, Turkish
Map Google, Open street Map
Function
Archive
(wi)
Compression
method H.265, H.264, MJPEG, WiseStream(H.264, H.265)
Bandwidth Max. 520 Mbps
Resolution CIF ~ 12 MP
Backup Mode All data, Event data
Event types
Continuous, Manual, Camera event(Sensor, MD,
Passing, Entering, Exiting, Disappearing
(Appearing),Tampering, Tracking, Face Detection,
Audio Detection, Emergency, Overspeed, Impact)
GPS backup
(wi) Types Recorder based data
Event backup
(wi) Types Overspeed, Emergency bell, Impact, Video loss, Camera event, Recorder log