Wisenet XRP-4310DB4 User manual

SERVER NETWORK
VIDEO RECORDER
Quick Guide
XRP-4310DB4
XRP-4210B4

Copyright
©2020 Hanwha Techwin Co., Ltd. All rights reserved.
Trademark
Each of trademarks herein is registered. The name of this product and other trademarks mentioned in this manual are the registered
trademark of their respective company.
Restriction
Copyright of this document is reserved. Under no circumstances, this document shall be reproduced, distributed or changed, partially
or wholly, without formal authorization.
Disclaimer
Hanwha Techwin makes the best to verify the integrity and correctness of the contents in this document, but no formal guarantee
shall be provided. Use of this document and the subsequent results shall be entirely on the user’s own responsibility.
Hanwha Techwin reserves the right to change the contents of this document without prior notice.
Server Network Video Recorder
Quick Guide

English _3
TABLE OF CONTENTS
OVERVIEW
4
4Before Reading the User Manual
5Inspecting Installation Environment
6Composition of User Manual and Guidelines
7Checking Components
8Name and Function of Each Part
INSTALLING THE HDD
12
12 Cautions when installing a HDD
13 Installing the HDD
INSTALLING THE RACK
15
15 Rack installation requirements and reference
dimensions
17 Precautions when selecting shelves
18 Precautions when using sliding shelves
19 How to install rack
RUNNING THE PRODUCT
20
20 Power
21 Setting Windows Password
23 Windows Auto Sign-in Settings
25 Creating a Logical Drive
34 Create Network Teaming
38 Starting SSM
39 Menu Introduction
table of contents

4_ overview
overview
BEFORE READING THE USER MANUAL
Make sure to check the contents below before reading the User Manual.
• The copyright of this User Manual is held by the manufacturer.
• This User Manual cannot be reproduced without prior approval.
• The manufacturer is not responsible for any damage resulting from the use of non-standardized
products or for the use of purposes other than those stated in the User Manual.
• If there is a need to open the case of the product and access the inside for repair, contact the place of
purchase to receive professional assistance.
• Make sure that the point of connection of the product does not make contact with water or liquid.
• Do not apply excessive force or impact on the product.
• Do not forcibly pull the power cord.
• Do not discretely disassemble the product.
• Only use within the rated input/output range.
• Only use certified power cords.
• Always use grounded power plugs for products with grounded input.
• Do not expose internal batteries to excessive heat such as sunlight or fire. There is a risk of explosion if
the wrong battery type is used. Only replace batteries of an identical or same type.
• Install in a location where the power plug can be easily manipulated. The power plug must be quickly
unplugged in case of fire or malfunctions of the product.
• Always use plugs that have been grounded when plugging into a power socket. If not, there may be
risks of electric shock (electrocution) or harm to the body.
• If the Windows OS has been shut down abnormally or when the power has been forcibly cut off,
Windows 10 may restart in Recovery Mode during reboot. This is automatically activated when
Windows OS detects disk errors or system file errors.
• In other words, Windows may enter Recovery Mode after an abnormal shutdown, and in such cases, a
separate input from the user is required.
1) Make sure to select System Shutdown in Windows for normal product shutdown.
2) Click Continue for system reboot in cases of unexpected shutdown such as power outages.
3) Please contact the company’s customer service center when the system cannot be rebooted.
overview

English _5
OVERVIEW
INSPECTING INSTALLATION ENVIRONMENT
This product is a top-notch security device that is equipped with a high-capacity HDD and other key
circuit boards.
Note that an excessive internal temperature of the product may cause a system failure or a shortened
product life. Keep in mind the following instructions before installing the product.
When mounting the product on a rack, comply with the following instructions.
1. Please ensure that the rack inside is not sealed.
2. Please ensure the air is circulated through the inlet/outlet as shown in the
picture.
3. If you pile up the products or other rack-mount devices as shown in figure 2,
secure room for ventilation or install a vent.
4. For natural air convection, place the inlet at the bottom of the rack and the
outlet on top.
5. It is strongly recommended that a fan motor is installed at the inlet and the
outlet for air circulation.
(Please fit a filter at the inlet to screen dust or foreign substances.)
6. It is recommended to keep the temperature inside the rack or around the
product at 25°C.
PUSH
REC
1234
5678
910 11 12
ALARMPOWER
NETWORKRAID
USB
HDD
PUSH
1234
5678
9101112
USB
PUSH
HDD
1234
5678
91011 12
USB
HDD
PUSH
PUSH

6_ overview
overview
COMPOSITION OF USER MANUAL AND GUIDELINES
This User Manual is composed as follows.
• Quick Guide
• SSM User Manual
• Supplementary Manual to Link with Other Systems
• RAID Manual (English)
` The User Manual is in a PDF file format. The manual can be read by downloading and installing a free
PDF viewer on the Internet.
This User Manual is the default setting for user guidance. The User Manual contains the following
contents in sequential order.
To apply with revision in a real operational environment, refer to the SSM User Manual and Equipment
User Manual.
• Check Components
• Product Name and Function
• Hard Disk Installation Method
• How to Set Windows Password
• How to Create Logical Drive
• Running SSM and Initial Setting Guide
` The OS and operational software built in the product have been optimized for the hardware of this
equipment.
` Do not discretely add or remove hardware, and do not install OS updates or other miscellaneous
software.
` This may lead to risks of electrocution or cause significant issues in product performance.

English _7
OVERVIEW
CHECKING COMPONENTS
Server NVR Mouse Quick Guide
Power Cable (2 ea)
(XRP-4310DB4)
Power Cable (1 ea)
(XRP-4210B4) Front Cover Lock Key
HDD Fixing Screw Anti-slip Rubber Pad Hard Disk Number Sticker
` Components may look different compared to the image.
` The type and quantity of components may differ depending on the model.
` Components excluding the NVR main body are considered as consumables and are not included in the
warranty period.
` All manuals can be downloaded on the company website. (www.hanwha-security.com).

8_ overview
overview
NAME AND FUNCTION OF EACH PART
NAME AND FUNCTION OF THE FRONT PANEL
a b c
e
d
f
Name Function description
a
Power It is used to turn on the power.
b
Hard disk door lock key A security device to restrict access to the hard disk.
Use the key provided from purchase of product.
c
Hard disk location display Displays the location where the hard disk is mounted.
d
USB Used to connect USB type devices.
(500 mA current restriction, USB 2.0)

English _9
OVERVIEW
Name Function description
e
LED Lamp
POWER: Displays the ON/OFF status of power.
NETWORK: Displays the network connection and data
transfer status.
HDD: Displays the operation status of the hard disk.
• Flashing green light: Normal RAID operating
• Yellow light: RAID is being Degraded or Rebuilt
• Red light: RAID cannot be recovered due to hard disk failure
RECORD: LED will light up when recording is in progress.
BACKUP: LED will light up when the recorded video is being
exported.
ALARM: LED will light up in case of fan, RAID, or redundant
power (XRP-4310DB4) failure.
f
Hard Disk
Individual LED Lamp
You can check the operation status of each hard disk by
opening the front cover of the recorder.
• Green light: Hard disk mounted
• Flashing green light: Normal RAID operating
• Yellow light: RAID is being Degraded or Rebuilt
• Red light: RAID cannot be recovered due to hard disk failure
FRONT DUST FILTER
There is a dust filter mounted inside the front cover. Dust in the filter can cause airflow problems,
which may increase the temperature of the recorder and hard disk. Clean the dust filter regularly.
Dust filter

10_ overview
overview
NAME AND FUNCTION OF THE REAR PANEL
XRP-4310DB4
b eca d gf
XRP-4210B4
gfb eca d

English _11
OVERVIEW
Name Function description
a
Power
A terminal to connect to power. (XRP-4310DB4)
• Although the product will function normally even when only one
power is connected due to power redundancy, it is recommended
that each power is connected to separate sources for stability.
• SMPS buzzer will sound when a problem occurs during operation.
Power/
Power Switch
A terminal to connect to power and an on/off switch.
(XRP-4210B4)
b
AUDIO OUT An output terminal for audio signals.
c
HDMI 1, 2
An output terminal for HDMI videos.
• HDMI 1: Primary monitor
• HDMI 2: Secondary monitor
d
USB Used to connect USB type devices. (USB 3.0 supported)
e
NETWORK 1
A port for receiving videos from cameras and connecting to a
network or web viewer.
f
NETWORK 3
g
NETWORK 2
` When connecting the AC power cord or turning on the power switch, there may be a luminous (light)
phenomenon inside the SMPS.
This phenomenon is the normal operation of the SMPS protection element.

12_installing the HDD
installing the HDD
Make sure to unplug the power cord from the wall outlet to prevent possible electric shock, injury or
product damage.
Please consult your provider for further information on HDD installation since improper installation or
settings may damage the product.
• Number of HDDs supported : Max. 16 EA
• Make sure to unplug the power cord from the wall outlet before proceeding with the installation.
M`
Cautions for data loss (HDD care)
Please pay attention so that the data inside the HDD is not damaged.
Before adding a HDD, please check the compatibility with this product.
HDD is vulnerable to malfunction due to its sensitive nature especially against shock when operating.
Please ensure that the HDD is free from such shock.
We are not liable for any damage to the HDD incurred by user's carelessness or miss use.
` Cases might cause damage to HDD or recorded data
To minimize the risk of data loss from a damaged HDD, please backup data as often as possible.
If exposed to shock when disassembling or installing, data stored in the hard disk may be damaged.
A sudden power failure or turning off the product while in HDD operation may damage the hard disk
drive.
HDD or files stored inside may be damaged if the main body is moved or impacted during the HDD
operation.
CAUTIONS WHEN INSTALLING A HDD
1. Do not apply excessive force to the HDD.
2. Pay attention so as not to lose the disassembly screws or accessories.
•If the screws or accessories are not put together correctly, the product may breakdown or not
operate properly.
3. Please check the HDD compatibility before adding a HDD.
•Please contact your nearest dealer to obtain the list of compatible devices.
4. If you wish to replace or add an HDD, contact your dealer or our customer service first.
•The front cover can only be opened through the product manager.
installing the HDD

English _13
 INSTALLING THE HDD
INSTALLING THE HDD
1. Use the front cover lock key to unlock the cover. Grab the front cover with both hands and pull it to the
left to remove it.
2. Press the orange button on the hard disk bracket to the left and pull forward to separate the main body
and the hard disk bracket.
3. Mount a HDD in the HDD bracket and screw it in using the screws provided.

14_installing the HDD
installing the HDD
4. Once the HDD is mounted in the bracket, push the bracket into the main body and close the front
cover.
•Fit the front cover into the right notch of the main body, then press and close until you hear a 'click'.
•Use the front cover lock key to lock the front cover so that it does not get separated.
` If you are adding a new or previously used HDD to this product in addition to the HDD(s) originally
installed, format the new HDD manually in the set before use.
` For replacement or installation of an additional HDD you must contact your dealer or our customer
center.

English _15
 INSTALLING THE RACK
RACK INSTALLATION REQUIREMENTS AND REFERENCE
DIMENSIONS
Classification Requirements
Rack type 19-inch rack of EIA-310-D standard
POST count 4
POST distance Depth 800 mm
DIMENSIONS OF MOUNTING FLANGE
C
B
A
Product
Product
Product
EIA-310-D standard
mounting flange
Notable dimensions
Index Dimension
A450 mm (17.717 inches) min.
B465 mm (18.307 inches) nominal
C483.4 mm (19.031 inches) min.
installing the rack

16_ installing the rack
installing the rack
Flange mounting holes
EIA-310-D The standard mounting flange is composed of circular, square, and screw fastening
holes.
Square mounting holes
15.90 mm (0.625 inches)
15.90 mm (0.625 inches)
12.7 mm (0.50 inches)
9.5 mm (0.375 inches) Square
44.45 mm (1.750 inches)
15.90 mm (0.625 inches)
15.90 mm (0.625 inches)
12.7 mm (0.50 inches)
RECOMMENDED RACK DIMENSIONS
A
C
B
D E
Rack front
Rack back
Back mounting flange
Recorder
Front mounting flange
Index Dimension Description
A28 mm Recorder front dimension
B560 mm Recorder product dimension
C51 mm Offset distance between mounting flange
and rack front
D617~73 0 m m Offset distance between mounting flanges
E800 mm Rack depth

English _17
 INSTALLING THE RACK
PRECAUTIONS WHEN SELECTING SHELVES
To prevent any problem while installing the recorder, make sure to select a structure where the bottom of
the product is mounted.
For installation stability, fixed shelf dedicated to 19-inch rack that supports the load of at least 30 kg is
recommended.
• A shelf needs to be secured with at least 4 screws.

18_ installing the rack
installing the rack
PRECAUTIONS WHEN USING SLIDING SHELVES
When removing a shelf, fix the rack to the ground
so that it does not get toppled.
Avoid leaning on the installed product or place an
object on it while its shelf is pulled out.
When sliding in/out the shelf, be careful not to
drop the product.
Use a shelf that supports the load of at least
30 kg while it is pulled out, and ensure that there
is no deformation n the rail part while in use.
30KG

English _19
 INSTALLING THE RACK
HOW TO INSTALL RACK
1. Mount the fixed or sliding shelf onto the 19-inch rack.
See the manual provided by the manufacturer for installing the fixed shelf.
2. Place the recorder on the shelf and push it until the left/right fixing holes of the recorder align with the
mounting flange holes of the 19-inch rack.
` Cage nuts must be assembled in the mounting flange holes of the 19-inch rack.
Fixing holes
3. Insert the screws in the left/right fixing holes of the recorder to secure the recorder.
` Fixing nuts and cage nuts for the recorder are not shipped with the product. They are separately sold
at the place where you purchased the shelf or rack.
(M6 nuts and cage nuts of head size equal to 12 mm or less are recommended.)

20_ running the product
running the productrunning the product
POWER
Connect the power cord to the back of the product and press the power button.
If the power does not turn on, check the following items.
1. Check that the power cable is properly connected and that it meets the power specifications.
2. When using a multi-tab, check that the power of the multi-tab is turned on.
` If the power is properly connected but the product does not turn on when the power button is
pressed, follow the procedure below.
– When the power supply is unstable, this product may operate in a power protection mode in
order to protect the product. This is a function similar to that of the fuse of a circuit breaker and is
not a malfunction of the product.
– Proceed with the following measures.
1) Unplug all cables connected to the back of the product.
– When using a multi-tab, turn off its power.
2) Wait for 2 minutes with the cord removed.
– The protective circuit will reset as the current charged in the internal power is discharged.
3) Reconnect the power cable cord.
– When using a multi-tab, turn on its power.
4) Press the power button of the product.