Wisstar WP-N6616-M4 User manual

USER MANUAL
WP-N6616-M4
www.wisstar.net
[email protected]

Network Video Recorder User Manual
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User Manual
About this Manual
This Manual is applicable to Network Video Recorder (NVR).
The Manual includes instructions for using and managing the product. Pictures, charts, images and
all other information hereinafter are for description and explanation only. The information
contained in the Manual is subject to change, without notice, due to firmware updates or other
reasons. Please find the latest version in the company website.
Please use this user manual under the guidance of professionals.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS
HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS,
AND OUR COMPANY MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE,
AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL OUR COMPANY, ITS DIRECTORS,
OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL,
INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF
BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN
CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF OUR COMPANY HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY
AT YOUR OWN RISKS. OUR COMPANY SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL
OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER
ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, OUR COMPANY
WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR
JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS
THE APPLICABLE LAW. OUR COMPANY SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS
USED WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER
PREVAILS
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR
JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS
THE APPLICABLE LAW. OUR COMPANY SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS
USED WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER
PREVAILS.

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Regulatory Information
FCC Information
Please take attention that changes or modification not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
FCC compliance: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the interference at his
own expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause
undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE" and
comply therefore with the applicable harmonized European standards listed under the
EMC Directive 2014/30/EU, the LVD Directive 2014/35/EU, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of
as unsorted municipal waste in the European Union. For proper recycling, return this
product to your local supplier upon the purchase of equivalent new equipment, or
dispose of it at designated collection points. For more information see: www.recyclethis.info
2006/66/EC (battery directive): This product contains a battery that cannot be disposed
of as unsorted municipal waste in the European Union. See the product documentation
for specific battery information. The battery is marked with this symbol, which may
include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return
the battery to your supplier or to a designated collection point. For more information see:
www.recyclethis.info
Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.

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Symbol Conventions
The symbols that may be found in this document are defined as follows.
Symbol
Description
Provides additional information to emphasize or supplement
important points of the main text.
Indicates a potentially hazardous situation, which if not avoided,
could result in equipment damage, data loss, performance
degradation, or unexpected results.
Indicates a hazard with a high level of risk, which if not avoided, will
result in death or serious injury.

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Safety Instructions
Proper configuration of all passwords and other security settings is the responsibility of the
installer and/or end-user.
In the use of the product, you must be in strict compliance with the electrical safety
regulations of the nation and region. Please refer to technical specifications for detailed
information.
Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power
Source with 100~240 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to
technical specifications for detailed information.
Do not connect several devices to one power adapter as adapter overload may cause over-
heating or a fire hazard.
Please make sure that the plug is firmly connected to the power socket.
If smoke, odor or noise rise from the device, turn off the power at once and unplug the power
cable, and then please contact the service center.
Preventive and Cautionary Tips
Before connecting and operating your device, please be advised of the following tips:
Ensure unit is installed in a well-ventilated, dust-free environment.
Unit is designed for indoor use only.
Keep all liquids away from the device.
Ensure environmental conditions meet factory specifications.
Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of
dropping it may cause damage to the sensitive electronics within the unit.
Use the device in conjunction with an UPS if possible.
Power down the unit before connecting and disconnecting accessories and peripherals.
A factory recommended HDD should be used for this device.
Improper use or replacement of the battery may result in hazard of explosion. Replace with
the same or equivalent type only. Dispose of used batteries according to the instructions
provided by the battery manufacturer.

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TABLE OF CONTENTS
Chapter 1 Introduction...................................................................................................................13
IR Remote Control Operations.........................................................................................13
USB Mouse Operation......................................................................................................20
Chapter 2 Getting Started ..............................................................................................................20
Start up the Device...........................................................................................................20
Activate the Device ..........................................................................................................21
Configure Unlock Pattern for Login..................................................................................22
Login to the Device...........................................................................................................23
Log in via Unlock Pattern.........................................................................................23
Log in via Password .................................................................................................24
Enter Wizard to Configure Quick Basic Settings...............................................................25
Enter Main Menu .............................................................................................................29
System Operation.............................................................................................................30
Log out ....................................................................................................................30
Shut Down the Device.............................................................................................30
Reboot the Device...................................................................................................30
Chapter 3 Camera Management ...................................................................................................31
Add the IP Cameras..........................................................................................................31
Add the IP Camera Manually ..................................................................................31
Add the Automatically Searched Online IP Cameras ..............................................32
Manage Cameras for PoE Device .....................................................................................32
Add PoE Cameras ....................................................................................................33
Add Non-PoE IP Cameras ........................................................................................33
Configure PoE Interface ..........................................................................................33
Enable the H.265 Stream Access......................................................................................35
Upgrade the IP Camera ....................................................................................................35
Configure the Customized Protocols................................................................................35
Chapter 4 IoT ...................................................................................................................................37
Add IoT Device .................................................................................................................37
Add Access Control Device......................................................................................37
Add Alarm Device....................................................................................................39
Configure Linkage Action and Arming Schedule..............................................................40

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Configure OSD..................................................................................................................41
Search IoT Record.............................................................................................................42
IoT Video/Picture .............................................................................................................43
Configure Event Recording/Capturing ....................................................................44
Search IoT Video/Picture ........................................................................................45
Chapter 5 Camera Settings ............................................................................................................47
Configure OSD Settings ....................................................................................................47
Configure Privacy Mask....................................................................................................48
Configure the Video Parameters......................................................................................49
Configure the Day/Night Switch.......................................................................................49
Configure Other Camera Parameters...............................................................................49
Chapter 6 Live View .......................................................................................................................51
Start Live View..................................................................................................................51
Digital Zoom ............................................................................................................51
Live View Strategy...................................................................................................51
Switch Main/Auxiliary Port .....................................................................................52
3D Positioning .........................................................................................................52
Target Detection...............................................................................................................52
Configure Live View Settings............................................................................................53
Configure Live View Layout..............................................................................................54
Configure Auto-Switch of Cameras ..................................................................................55
Configure Channel-zero Encoding....................................................................................56
Chapter 7 PTZ Control ...................................................................................................................57
PTZ Control Wizard...........................................................................................................57
ConfigurePTZ Parameters.................................................................................................57
Set PTZ Presets, Patrols & Patterns..................................................................................58
Set a Preset .............................................................................................................58
Call a Preset.............................................................................................................59
Set a Patrol ..............................................................................................................60
Call a Patrol .............................................................................................................61
Set a Pattern............................................................................................................62
Call a Pattern...........................................................................................................63
Set Linear Scan Limits..............................................................................................63
Call Linear Scan .......................................................................................................64
One-touch Park .......................................................................................................64

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Auxiliary Functions...........................................................................................................65
Chapter 8 Storage............................................................................................................................66
Storage Device Management...........................................................................................66
Install the HDD ........................................................................................................66
Add the Network Disk .............................................................................................66
Configure eSATA for Data Storage...........................................................................68
Storage Mode...................................................................................................................69
Configure HDD Group .............................................................................................69
Configure HDD Quota..............................................................................................71
Recording Parameters......................................................................................................72
Main Stream............................................................................................................72
Sub-Stream..............................................................................................................72
Picture .....................................................................................................................73
ANR..........................................................................................................................73
Configure Advanced Recording Settings.................................................................73
Configure Recording Schedule.........................................................................................74
Configure Continuous Recording .....................................................................................77
Configure Motion Detection Triggered Recording...........................................................77
Configure Event Triggered Recording...............................................................................77
Configure Alarm Triggered Recording..............................................................................78
Configure Picture Capture................................................................................................79
Configure Holiday Recording and Capture.....................................................................80
Configure Redundant Recording and Capture ...............................................................82
Chapter 9 File Management ..........................................................................................................84
Search and Export All Files...............................................................................................84
Search Files..............................................................................................................84
Export Files..............................................................................................................84
Search and Export Human Files .......................................................................................85
Search Human Files.................................................................................................85
Export Human Files .................................................................................................85
Search and Export Vehicle Files .......................................................................................85
Search Vehicle Files.................................................................................................85
Export Vehicle Files .................................................................................................86
Search History Operation.................................................................................................87
Save Search Condition.............................................................................................87

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Call Search History ..................................................................................................87
Chapter 10 Playback .......................................................................................................................89
Play Video Files...............................................................................................................89
Instant Playback ....................................................................................................89
Play Normal Video.................................................................................................89
Play Smart Searched Video ...................................................................................90
Play Custom Searched Files...................................................................................91
Play Tag Files .........................................................................................................92
Play Event Files......................................................................................................94
Play by Sub-periods...............................................................................................96
Play Log Files .........................................................................................................96
Play External File ...................................................................................................97
Playback Operations.......................................................................................................97
Set Play Strategy in Smart/Custom Mode.............................................................97
Edit Video Clips......................................................................................................98
Switch between Main Stream and Sub-Stream ....................................................98
Thumbnails View...................................................................................................99
Fast View...............................................................................................................99
Digital Zoom ..........................................................................................................99
Chapter 11 Event and Alarm Settings........................................................................................100
Configure Arming Schedule .........................................................................................100
Configure Alarm Linkage Actions .................................................................................101
Configure Motion Detection Alarm..............................................................................102
Configure Video Loss Alarm .........................................................................................104
Configure Video Tampering Alarm...............................................................................105
Configure Sensor Alarms..............................................................................................106
Configure Alarm Input.........................................................................................106
Configure One-Key Disarming.............................................................................106
Configure Alarm Output......................................................................................107
Configure Exceptions Alarm.........................................................................................109
Configure Combined Alarm..........................................................................................110
Trigger or Clear Alarm Output Manually......................................................................111
Chapter 12 VCA Event Alarm.....................................................................................................113
Face Detection..............................................................................................................113
Vehicle Detection .........................................................................................................114

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Line Crossing Detection................................................................................................115
Intrusion Detection ......................................................................................................117
Region Entrance Detection ..........................................................................................118
Region Exiting Detection..............................................................................................119
Loitering Detection.......................................................................................................120
People Gathering Detection.........................................................................................121
Fast Moving Detection .................................................................................................122
Parking Detection.......................................................................................................123
Unattended Baggage Detection.................................................................................124
Object Removal Detection .........................................................................................126
Audio Exception Detection.........................................................................................127
Sudden Scene Change Detection...............................................................................128
Defocus Detection......................................................................................................129
PIR Alarm....................................................................................................................130
Chapter 13 Smart Analysis ..........................................................................................................132
People Counting...........................................................................................................132
Heat Map......................................................................................................................132
Chapter 14 Network Settings ......................................................................................................134
Configure TCP/IP Settings.............................................................................................134
Device with Dual Network Interface...................................................................134
Device with a Single Network Interface..............................................................135
Configure Guarding Vision ...........................................................................................136
Configure EHome .........................................................................................................136
Configure DDNS............................................................................................................138
Configure PPPoE...........................................................................................................139
Configure NTP ..............................................................................................................139
Configure SNMP...........................................................................................................140
Configure Email............................................................................................................141
Configure Ports.............................................................................................................142
Chapter 15 User Management and Security .............................................................................144
Manage User Accounts ................................................................................................144
Add a User...........................................................................................................144
Edit the Admin User............................................................................................146
Edit an Operator/Guest User ..............................................................................147
Delete a User.......................................................................................................148

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Manage User Permissions............................................................................................148
Set User Permissions...........................................................................................148
Set Local Live View Permission for Non-Admin Users ........................................150
Set Live View Permission on Lock Screen ...........................................................151
Set Double Verification Permission for Non-Admin Users..................................152
Configure Password Security........................................................................................153
Export GUID File..................................................................................................153
Configure Security Questions..............................................................................154
Configure Reserved Email ...................................................................................155
Reset Password ............................................................................................................156
Reset Password by GUID .....................................................................................156
Reset Password by Security Questions ...............................................................156
Reset Password by Reserved Email.....................................................................157
Chapter 16 System Service Maintenance...................................................................................158
Storage Device Maintenance .......................................................................................158
Configure Disk Clone...........................................................................................158
S.M.A.R.T Detection ............................................................................................159
Bad Sector Detection ..........................................................................................160
HDD Health Detection.........................................................................................161
Repair Database..................................................................................................162
Search & Export Log Files.............................................................................................163
Search the Log Files.............................................................................................163
Export the Log Files.............................................................................................164
Import/Export IP Camera Configuration Files..............................................................164
Import/Export Device Configuration Files ...................................................................166
Configure System Services ...........................................................................................167
Network Security Settings...................................................................................167
Manage ONVIF User Accounts............................................................................170
Upgrade System ...........................................................................................................171
Upgrade by Local Backup Device ........................................................................171
Upgrade by FTP ...................................................................................................172
Restore Default Settings...............................................................................................173
Chapter 17 General System Settings ..........................................................................................174
Configure General Settings ..........................................................................................174
Configure Date & Time.................................................................................................175

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Configure DST Settings.................................................................................................176
Manage User Accounts ................................................................................................176
Add a User...........................................................................................................176
Set the Permission for a User..............................................................................178
Set Local Live View Permission for Non-Admin Users ........................................180
Edit the Admin User............................................................................................181
Edit the Operator/Guest User.............................................................................183
Delete a User.......................................................................................................184
Chapter 18 Appendix ...................................................................................................................185
Glossary........................................................................................................................185
Troubleshooting ...........................................................................................................186

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Chapter 1 Introduction
IR Remote Control Operations
The device may also be controlled with the included IR remote control, shown in Figure 1-1.
Batteries (2×AAA) must be installed before operation.
The IR remote is set at the factory to control the device (using default Device ID# 255) without any
additional steps. Device ID# 255 is the default universal device identification number shared by the
devices. You may also pair an IR Remote to a specific device by changing the Device ID#, as follows:
Pairing (Enabling) the IR Remote to a Specific Device (optional)
You can pair an IR Remote to a specific device by creating a user-defined Device ID#. This feature is
useful when using multiple IR Remotes and devices.
On the device:
Go to System > General.
Type a number (255 digits maximum) into the Device No. field.
On the IR Remote:
Press the DEV button.
Use the Number buttons to enter the Device ID# that was entered into the device.
Press Enter button to accept the new Device ID#.

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Remote Control
Unpairing (Disabling) an IR Remote from a Device
To unpair an IR Remote from a device so that the unit cannot control any device functions, proceed
as follows:
Press the DEV key on the IR Remote. Any existing Device ID# will be erased from the unit’s memory
and it will no longer function with the device.
(Re)-enabling the IR Remote requires pairing to a device. See “Pairing the IR Remote to a Specific
device (optional),” above.
The keys on the remote control closely resemble the ones on the front panel. See the table 1.4.

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IR Remote Functions

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No.
Name
Function Description
1
POWER
ON/OFF
•To Turn Power On:
-If User Has Not Changed the Default device Device ID# (255):
1.Press Power On/Off button (1).
-If User Has Changed the device Device ID#:
1.Press DEV button.
2.Press Number buttons to enter user-defined Device ID#.
3.Press Enter button.
4.Press Power button to start device.
•To Turn device Off:
-If User Is Logged On:
1.Hold Power On/Off button (1) down for five seconds to display the
“Yes/No” verification prompt.
2.Use Up/Down Arrow buttons (12) to highlight desired selection.
3.Press Enter button (12) to accept selection.
-If User Is Not Logged On:
1.Hold Power On/Off button (1) down for five seconds to display the
user name/password prompt.
2.Press the Enter button (12) to display the on-screen keyboard.
3.Input the user name.
4.Press the Enter button (12) to accept input and dismiss the on-
screen keyboard.
5.Use the Down Arrow button (12) to move to the “Password” field.
6.Input password (use on-screen keyboard or numeric buttons (3)
for numbers).
7.Press the Enter button (12) to accept input and dismiss the on-
screen keyboard.
8.Press the OK button on the screen to accept input and display the
Yes/No” verification prompt (use Up/Down Arrow buttons (12) to
move between fields)
9.Press Enter button (12) to accept selection.
User name/password prompt depends on device is configuration.
See “System Configuration” section.

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2
DEV
Enable IR Remote: Press DEV button, enter device Device ID# with
number keys, press Enter to pair unit with the device
Disable IR Remote: Press DEV button to clear Device ID#; unit will
no longer be paired with the device
3
Numerals
Switch to the corresponding channel in Live View or PTZ Control
mode
Input numbers in Edit mode
4
EDIT
Delete characters before cursor
Check the checkbox and select the ON/OFF switch
5
A
Adjust focus in the PTZ Control menu
Switch on-screen keyboards (upper and lower case alphabet,
symbols, and numerals)
6
REC
Enter Manual Record setting menu
Call a PTZ preset by using the numeric buttons in PTZ control
settings
Turn audio on/off in Playback mode
7
PLAY
Go to Playback mode
Auto scan in the PTZ Control menu
8
INFO
Reserved
9
VOIP
Switches between main and spot output
Zooms out the image in PTZ control mode
10
MENU
Return to Main menu (after successful login)
N/A
Show/hide full screen in Playback mode
12
DIRECTION
Navigate between fields and menu items
Use Up/Down buttons to speed up/slow down recorded video, and
Left/Right buttons to advance/rewind 30 secs in Playback mode
Cycle through channels in Live View mode
Control PTZ camera movement in PTZ control mode
ENTER
Confirm selection in any menu mode

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Checks checkbox
Play or pause video in Playback mode
Advance video a single frame in single-frame Playback mode
Stop/start auto switch in auto-switch mode
13
PTZ
Enter PTZ Control mode
14
ESC
Go back to previous screen
N/A
15
RESERVED
Reserved
16
F1
Select all items on a list
N/A
Switch between play and reverse play in Playback mode
17
PTZ Control
Adjust PTZ camera iris, focus, and zoom
18
F2
Cycle through tab pages
Switch between channels in Synchronous Playback mode
Troubleshooting Remote Control:
Make sure you have installed batteries properly in the remote control. And you have to aim the
remote control at the IR receiver in the front panel.
If there is no response after you press any button on the remote, follow the procedure below to
troubleshoot.
Go to System > General by operating the front control panel or the mouse.
Check and remember device ID#. The default ID# is 255. This ID# is valid for all the IR remote
controls.
Press the DEV button on the remote control.
Enter the device ID# you set in step 2.
Press the ENTER button on the remote.
If the Status indicator on the front panel turns blue, the remote control is operating properly. If
the Status indicator does not turn blue and there is still no response from the remote, please
check the following:

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Batteries are installed correctly and the polarities of the batteries are not reversed.
Batteries are fresh and not out of charge.
IR receiver is not obstructed.
No fluorescent lamp is used nearby
If the remote still can’t function properly, please change a remote and try again, or contact the
device provider.