Withings WS-30 User manual

Wireless Scale
v1.0 | April, 2016
Wireless Scale
Weight Tracking - Daily Report
Installation and Operating Instructions (Android users)

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User Guide Copyright
This User Guide is protected by Intellectual Property laws and copyright. Any reproduction,
modication, representation, and/or publication without Withings® prior approval is
strictly prohibited. You may print this User Guide for your personal use exclusively. For any
questions, please contact Withings at: http://contact.withings.com.
Safety Instructions
By using your Wireless Scale you expressly agree to the Withings Services
Terms and Conditions available on our website.
This product is not a medical device and should not be used to diagnose
or treat any medical condition.
Use and Storage
• Use the product at temperatures between 5°C and 35°C (41°F and 95°F) with a relative
humidity between 30% and 80%.
• Product may be stored in a clean location between -10°C and 50°C (14°F and 122°F)
when it is not in use, with a relative humidity between 10% and 90%.
• This product is not a toy. Do not allow children to play with it.
• This device is designed for indoor use only.
• Do not allow the device to come in contact with liquids.
Location
• Do not use your Wireless Scale in a place that is too humid as it can affect
the batteries.
• Make sure you use the carpet feet if you place your Wireless Scale on a carpet.
Personal Data
• Make sure you have read our privacy policy, which you can nd on our website.
• Make sure your Withings® account password is secure enough to restrict access to
your account. It should be at least eight-character long, have mixed case, and use a
combination of alphanumeric and special characters.

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• We recommend that you export your data on a regular basis to local storage
on your home computer. You can do so from the Withings Health Mate® web interface
by clicking Measurement table, selecting the tab corresponding to the data you want
to export and clicking Download.
Refer to “Retrieving Your Data” on page21 to for more information about the data you
can retrieve from your Wireless Scale.
Service and Maintenance
• Do not attempt to repair or modify your Wireless Scale yourself.
Service and maintenance not described in this User Guide should be performed
by professional technicians.
• If you have any issues, feel free to contact customer service at: http://contact.withings.
com.

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Table of Contents
User Guide Copyright................................................................................2
Safety Instructions....................................................................................2
Use and Storage ..............................................................................................................2
Location...........................................................................................................................2
Personal Data ..................................................................................................................2
Service and Maintenance ................................................................................................3
Minimum Requirements ..........................................................................6
Internet Access................................................................................................................6
Smartphone or Device .....................................................................................................6
OS Version .......................................................................................................................6
Withings Health Mate® App Version...............................................................................6
Wireless Scale Description......................................................................7
Overview ..........................................................................................................................7
Box Contents ...................................................................................................................7
Product Description.........................................................................................................8
Scales Screens Description.............................................................................................8
Setting Up the Wireless Scale.................................................................9
Installing the Withings Health Mate® App ......................................................................9
Installing your Wireless Scale .......................................................................................10
Customizing Your Wireless Scale ........................................................20
Changing the Conguration of Your Wireless Scale......................................................20
Changing the Settings of Your Wireless Scale ..............................................................22
Using Your Wireless Scale.....................................................................29
Tracking Your Weight.....................................................................................................29
Checking the Weather....................................................................................................33
Linking Your Account to Partner Apps................................................35
Linking Your Account to MyFitnessPal..........................................................................35
Linking Your Account to Nike+ ......................................................................................37
Syncing Your Data...................................................................................40

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Dissociating Your Wireless Scale.........................................................41
Performing a Factory Reset of Your Wireless Scale........................43
Cleaning and Maintenance....................................................................44
Cleaning Your Wireless Scale ........................................................................................44
Changing the Batteries ..................................................................................................44
Installing the Carpet Feet ..............................................................................................45
Updating Your Wireless Scale .......................................................................................45
Technology Description .........................................................................48
Weight............................................................................................................................48
Body Mass Index ...........................................................................................................48
Specications...........................................................................................49
Document Release Overview................................................................51
Warranty....................................................................................................52
Regulatory Statements ..........................................................................53

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Minimum Requirements
Internet Access
Access to the Internet is required to:
• Download the Withings Health Mate® app,
• Set up your Wireless Scale,
• Upgrade the rmware.
For more details, refer to “Specications” on page49.
We recommend using the app on a device connected to the Internet to enjoy all features.
Smartphone or Device
An Android device (with operational Bluetooth and Wi-Fi or 3G/4G) is required to:
• Set up your Wireless Scale,
• Retrieve data from your Wireless Scale,
• Access specic functions of your Wireless Scale.
Bluetooth Low Energy (BLE) compatibility is recommended to install your Wireless Scale.
For more details, refer to “Specications” on page49.
OS Version
You need version 4.3 or above to install and run the Withings Health Mate® App.
Withings Health Mate® App Version
We recommend that you use the latest available version of the Withings Health Mate® app
to have all the latest features available.

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Wireless Scale Description
Overview
The Wireless Scale allows you to easily track your weight and monitor your progress.
Not only does it let you know how much you weigh, it also calculates your Body Mass
Index (BMI) to give you a better idea of where you stand as far as weight-related risks are
concerned.
Of course that’s not all your Wireless Scale does. If you activate the Weather screen, you
also get your daily weather report everytime you weigh in.
Because the Wireless Scale is a connected scale, its true potential is achieved
when you use it along with the Withings Health Mate® app. Beside allowing you to install
your scale, the Withings Health Mate® app allows you to customize its display, to set
a weight goal, and to check the entire history of your weight data.
Thanks to its in-app activity tracking feature and the numerous partner apps you can
connect it to, the Withings Health Mate® app helps you reach your weight goal faster
by helping you track your activity and check your calorie balance.
Box Contents
(1)Wireless Scale
(4)Quick Start Guide
(2)Carpet feet (3)Batteries (inserted)

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Product Description
(1)Display
(4)Units button
(2)Feet
(5)Battery compartment
(3)Pairing button
Scales Screens Description
You can select a number of screens to be displayed on your Wireless Scale:
• Weight: Displays your weight. This screen cannot be disabled.
• BMI: Displays your Body Mass Index
• Weather1: Displays the weather for the day.
• Weight Trend: Displays a graph with your last 8 weight measurements.
• Steps1, 2: Displays the number of steps you did the previous day.
• NikeFuel3: Displays the amount of NikeFuel you earned the previous day.
You can disable or change the order of these screens as you like after you install
your Wireless Scale. Otherwise, they will appear in the default order.
Refer to “Changing the screen order” on page24 for more information.
1This screen can only be used if you set up your Wireless Scale in Wi-Fi
2 You either need to own a Withings® tracker, or to use the in-app tracking
of the Withings Health Mate® app to display your number of steps on this screen.
If you don’t have a Withings® tracker, tap the Activity widget at the top of your Timeline
in the Withings Health Mate® app and tap Activate now. Your mobile device will then start
tracking your steps.
3You need to have a Nike+ account to see your number of NikeFuels on this screen.

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Setting Up the Wireless Scale
Installing the Withings Health Mate® App
If the Withings Health Mate® app is not already installed on your device, perform
the following steps:
1. Type go.withings.com in your device’s web browser.
2. Tap Android App on Google play.
3. Tap INSTALL.
The installation process starts.

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Installing your Wireless Scale
Overview
Installing your Wireless Scale in Wi-Fi gives you access to all the features and screens
available. Installing your Wireless Scale in Bluetooth limits the features and screens
available. For example, you can’t use the Weather screen and the Steps screen, as they
require access to the Internet.
You can change the conguration of your Wireless Scale anytime you want. Refer to
“Changing the Conguration of Your Wireless Scale” on page20 for more information.
Note that once you’ve installed your Wireless Scale on your account, all the users
of the account can use it. You are also free to install it on various account. There is, however,
a limit of eight users per scale at the moment.
Installing your Wireless Scale without an existing account
1. Pull the tab out of the battery compartment if it’s the rst time you install
your Wireless Scale.
2. Open the Withings Health Mate® app.

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3. Tap Join Withings.
4. Tap I’m setting up my device.

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5. Tap Wireless Scale.
6. Tap Install.
7. Press the pairing button at the back of the scale for two seconds and tap Next.
8. Tap the Wireless Scale you want to install.

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If your Wireless Scale is not displayed in the list, go to the Bluetooth settings
of your device and pair it from there. It should now appear in the Withings Health Mate®
app.
9. Tap Pair to pair your Wireless Scale with your device.
10. Tap Next.
11. Enter your email address, password, and then conrm your password. Tap Next.
12. Enter your rst name, surname (last name) and birthday. Tap Next.
13. Select your gender and enter your current height and weight. Tap Create.
14. To install your scale in Wi-Fi, perform the following steps:
a. Tap Set up Wi-Fi connection.
b. Tap the Wi-Fi network you want to use or tap Manual conguration.
c. Enter the password of the Wi-Fi network.
d. Tap Next.
You will need to update the Wi-Fi conguration if you change the network name
or password. Refer to “Changing the Conguration of Your Wireless Scale” on
page20 for more information.

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15. To install your scale in Bluetooth, tap I don’t have a Wi-Fi Network.
16. Tap Done.
The Withings Health Mate® now prompts you to select your target weight. Tap Cancel if
you don’t want to set a weight goal. You can set one later on if you change your mind. Refer
to “Changing Your Weight Goal” on page30 for more information.

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Installing your Wireless Scale with an existing account
1. Pull the tab out of the battery compartment if it’s the rst time you install
your Wireless Scale.
2. Open the Withings Health Mate® app.
3. Go to My devices.
4. Tap +.

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5. Tap Wireless Scale.
6. Tap Install.
7. Press the pairing button at the back of the scale for two seconds and tap Next.
8. Tap the Wireless Scale you want to install.

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If your Wireless Scale is not displayed in the list, go to the Bluetooth settings
of your device and pair it from there. It should now appear in the Withings Health Mate®
app.
9. Tap Pair to pair your Wireless Scale with your device.
10. Tap Next.
11. To install your scale in Wi-Fi, perform the following steps:
a. Tap Set up Wi-Fi connection.
b. Tap the Wi-Fi network you want to use or tap Manual conguration.
c. Enter the password of the Wi-Fi network.
d. Tap Next.
You will need to update the Wi-Fi conguration if you change the network name
or password. Refer to “Changing the Conguration of Your Wireless Scale” on
page20 for more information.

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12. To install your scale in Bluetooth, tap I don’t have a Wi-Fi Network.
13. Tap Done.
The Withings Health Mate® now prompts you to select your target weight.

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Selecting your weight goal
To select your weight goal, perform the following steps:
1. Tap and slide up or down to select your target weight.
2. Tap Next.
3. Tap and slide up or down to select the pace at which you want to achieve your weight
goal.
4. Tap Save.

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Customizing Your Wireless Scale
Changing the Conguration of Your Wireless Scale
You may need to change the conguration of your Wireless Scale:
• If you want to use a different Wi-Fi network,
• If you want to switch to a Wi-Fi conguration,
• If you want to switch to a Bluetooth conguration.
To change your conguration, perform the following steps:
1. Open the Withings Health Mate® app.
2. Go to My devices.
3. Tap Wireless Scale.
4. Tap Wi-Fi Conguration.