WonderEar WonderOne User manual

WonderOne
User Manual

The WonderOne is about to change
your life. You’ll be able to hear people
at a dinner party, and you won’t have to
turn the television up so loud. The
sermon at church will be completely
understandable. With the tiny and
unnoticeable WonderOne hearing aid,
you are back in control.
Just set aside a few minutes to read
this important instruction manual, and
you’ll be on your way to perfect hearing.
Congratulations!
1

Our devoted hearing instrument
specialists are available to assist you
with any questions or problems
regarding your WonderEar product.
Even if it’s been a while since you
purchased your hearing aid, we’d
love to chat.
Call us:
(844)-913-3046
Monday – Friday,
8:00am – 8:00pm (EST)
Send us an email anytime.
support@wonder-ear.com
24 hours a day, 7 days a week.
We're here to help
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Table of Contents
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What’s Inside
WonderOne Parts Diagram
Quick Start Guide
Operation
Choose Your Best Ear Dome
Install the Ear Dome
Insert the Baery, and Power On
Place the WonderOne in Your Ear
Adjust the Volume
Adapting to your Hearing Aids in Four Weeks
Maintenance and Troubleshooting
Maintaining Your Hearing Aid
Replacing Your Wax Guard
Protecting Your Hearing Aid
Troubleshooting Table
Device Information
Warranty and Returns
Important Notices
Technical Specifications
Safety
DISCLAIMER
RESPONSIBILITIES
BATTERY/ELECTRICAL SAFETY
GENERAL SAFETY
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5
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7
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10
13
15
17
20
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26
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30
31
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32
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What’s Inside
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Ear Domes
Case
Cleaning
Brush
BaeriesWax Guard
Hearing Aid

WonderOne Parts Diagram
ARemoval thread – Helps with
inserting and removing your device.
B Baery door – Covers the baery
compartment. Turns the device off
when open and on when closed.
C Microphone – Where sound enters
your hearing aid.
DVolume dial – Controls the volume.
E Dome – Allows your device to
comfortably fit inside your ear.
F Wax guard – Prevents wax from
entering the device.
5
A
C
D
B
E
F

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Quick Start Guide
The right hearing aid is red. The le
hearing aid is blue. Ensure you insert
the correct hearing aid into your ear.
Follow these four easy steps to start.
If you need more help, read the
detailed sections about each step.
CHOOSE YOUR EAR DOME
• Pick the dome that fits snugly in
your ear.
• Push the dome securely over
the ridges on the wax guard.
INSERT THE BATTERY
• Pull tab from a new A10 baery
to activate it. Wait 1 minute.
• Insert baery in compartment.
• Close baery compartment
door to turn your hearing aid on.
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2

3
4
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OPERATION
Choose Your Best Ear Dome
The dome is the small, so tip on the
end of the hearing aid that goes into
your ear. The WonderOne domes
come in three shapes and three sizes
to perfectly fit your own ears.
PLACE WONDERONE IN EAR
• Hold your WonderOne from the
removal thread on the boom
of the device, with dome facing
upwards.
• Gently insert the device tip into
your ear canal. Adjust.
ADJUST THE VOLUME
• Adjust volume while the
WonderOne is in your ear.
• Use your nail or the included
mini-tool to turn the dial.

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Select the dome that fits snugly into
your ear canal. The right dome will be
comfortable, won’t fall out, and will
optimize sound quality.
Make sure the dome is firmly aached
to the WonderOne. If you hear
feedback (whistling or shrill sounds),
try a different dome.
If you can’t find a dome that fits or you
want to order replacement domes,
call (844)-913-3046, or visit
wonder-ear.com/reorder.

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Install the Ear Dome
The ear dome covers the wax guard
and makes the hearing aid fit in your
ear. To install it:
1. Line up the hole on the dome with
the wax guard.
2.Push it firmly over the ridges.
3.Ensure it is securely aached.

Insert the Baery, and Power On
The WonderOne comes with the
required A10 baeries. To use them:
1. Peel off the adhesive tab to activate
the new baery.
2. Wait for about one minute
before you install the baery into
your device. This increases baery
longevity.
Wait
1 MIN
10
+
-

3. Open the baery compartment
door with your fingernail.
4. Insert the baery with the + side
facing up.
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5. Close the baery compartment
door. This turns on your WonderOne.
To turn it off, open the baery
compartment door.
Notes:
• Open baery door when not in use.
• Store new baeries in original
packaging, with the tab on.
• Do not use expired or unsealed
baeries.
• Do not leave a dead baery in your
device.
LOW BATTERY WARNING: A fast,
continuous beeping means your hearing
aid baeries are low. Remove your
hearing aids and replace the baeries.
12

Place the WonderOne
in Your Ear
Your hearing aids are color coded.
The right hearing aid is red. The le
hearing aid is blue. Ensure you insert
the correct hearing aid into your ear.
If this is your first time using the
WonderOne, it is helpful to use a
mirror to practice.
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1. Ensure the baery door is closed.
2.Hold your WonderOne from the
removal thread on the boom of the
device, with the dome pointed up.
3.Gently insert the dome end of the
device into your clean ear canal.
4.Soly press it into place, using your
finger.
5. Adjust it as needed.
6. To remove, hold and gently pull the
removal thread.
Notes:
• You may need to pull gently down
and back on your earlobe to make
insertion easier.
• Be gentle with your WonderOne,
and don’t pull or bend the removal
thread.
• Always clean your ears before using
your hearing aids.
14

Adjust the Volume
To have optimal control over the
volume and reduce feedback, adjust
the volume while the WonderOne is in
your ear. At first, you can have someone
else help you adjust the volume.
Although adjusting it while in the ear is
best, you can also change it before you
put it in your ear – just make sure you
only increase it a lile bit at a time.
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Clockwise:
Turns up the
volume
Counterclockwise:
Turns down the
volume

1. Use your fingernail or the mini-tool
provided with your order to adjust the
volume.
2. Turn the dial clockwise to increase
the volume. Turn the dial
counterclockwise to decrease the
volume.
3. Adjust the volume on both your
right and le hearing aids.
Note:
It can be helpful to adjust your
WonderOne while you have a radio
or television on at a low volume.
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Anything new takes some geing
used to. To ease the process, we
recommend following this
four-week plan:
Begin wearing your new
hearing aid(s) for 1–2
hours per day. You can
wear them while you are at
home watching TV, doing
chores, or conversing with
others. You might not
notice much of a difference
during week 1, but progress
is happening.
Week:
ADAPTING TO YOUR
NEW HEARING AIDS
IN 4 WEEKS
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1

This week, increase the
time you wear your hearing
aid(s) to 3–4 hours per day.
Go to an outdoor space,
perhaps a park or your yard,
while wearing the hearing
aid(s). You may realize that
you can hear new sounds
that you haven’t been able
to hear for a while.
If possible, wear your
hearing aids for about 5–6
hours per day during week 3.
By now, conversations both
indoors and outside should
be easily tolerated. Wear
your hearing aid(s) to work
or a restaurant and see what
that is like.
Week:
Week:
18
2
3

You are ready to begin
wearing your hearing aids
all day long and in any
environment.
Congratulations!
You made it.
Note: If you do not wear your hearing
aid(s) for some time due to an ear
infection or necessary repairs to the
device, you may have to revert to week
2 or even week 1 again, depending on
how long it has been since you last
wore your hearing aids. That’s alright.
Just gradually work your way up to full
time use again.
Week:
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