WonderEar WonderX User manual

WonderX
User Manual

The WonderX is about to change your
life. You’ll be able to hear people at a
dinner party, and you won’t have to
turn the television up so loud. The
sermon at church will be completely
understandable. With the tiny and
unnoticeable WonderX hearing aid,
you are back in control.
Just set aside a few minutes to read
this important instruction manual, and
you’ll be on your way to perfect hearing.
Congratulations!
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Our devoted hearing instrument
specialists are available to assist
you with any questions or problems
regarding your WonderEar product.
Even if it’s been a while since you
purchased your hearing aid, we’d
love to chat.
Call us:
(844)-913-3046
Monday – Friday,
09:00am - 07:00pm (EST)
Send us an email anytime.
[e-mail]
24 hours a day, 7 days a week.
We're here to help
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Table of Contents
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What’s Inside
WonderX Parts Diagram
Quick Start Guide
Operation
Charge the WonderX
Choose Your Best Ear Dome
Install the Ear Dome
Place the WonderX in Your Ear
Power On and Adjust the Volume
Adapting to Your Hearing Aids
in Four Weeks
Maintenance and Troubleshooting
Maintaining Your Hearing Aid
Replacing Your Wax Guard
Protecting Your Hearing Aid
Troubleshooting Table
Device Information
Warranty and Returns
Important Notices
Technical Specifications
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6
8
10
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14
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20
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26
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29
30
32
32
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Safety
DISCLAIMER
RESPONSIBILITIES
BATTERY/ELECTRICAL SAFETY
GENERAL SAFETY
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37
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40
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What’s Inside
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Ear Domes Mini-tool
with Brush
Replacement Wax
Guards with Tool
USB C Cable
USB Wall Plug
2 WonderX
Hearing Aids Charger

WonderX Parts Diagram
ARemoval thread – Helps with
inserting and removing your device.
B Charging contacts – Connects with
the electrical contacts inside the charger.
CMicrophone – Where sound enters
your hearing aid.
D Volume dial – Controls the volume.
E Dome – Allows your device to
comfortably fit inside your ear.
F Wax guard – Prevents wax from
entering the device.
G Power switch– Turns device on and
off. 6
A
D
B
B
E
G
F
C

WonderX Parts Diagram
HCharger – Charges your device.
ICharging components – Holds
hearing aids during charging.
J USB port – Connects charger to
power cable.
K Power indicator – Lights up when
connected to power.
L Charging indicators – Lights up
when hearing aid(s) are charging.
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I
L
L
J
H
K

Quick Start Guide
The right hearing aid is labeled with
an R. The le hearing aid is labeled
with an L. Ensure you insert the correct
hearing aid into your ear.
Follow these four easy steps to start. If
you need more help, read the detailed
sections about each step.
CHARGE THE WONDERX.
• Plug the USB cable into the
charger and into the wall.
• Place both hearing aids in the
charging case.
• Red charging indicator lights
mean charging, and they turn
green when hearing aids are fully
charged.
Note: Charge your WonderX for
a full 6 hours the first time so the
hearing aids can calibrate.
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CHOOSE AND INSTALL YOUR
EAR DOME.
• Pick the dome that fits snugly in
your ear.
• Push the dome securely over
the ridges on the wax guard.
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PLACE WONDERX IN EAR. TURN
IT ON.
• Hold your WonderX from the
removal thread on the boom
of the device, with dome facing
upwards.
• Gently insert the device tip into
your ear canal. Adjust.
• Flip the power switch to turn
your hearing aid on.
3

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ADJUST THE VOLUME.
• Adjust volume while the
WonderX is in your ear.
• Use the included mini-tool to
turn the dial.
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Operation
Charge the WonderX
The WonderX charges with its special
charger and does not use disposable
baeries. To charge the internal
baeries:
1. Ensure the hearing aids are off by
switching the black power switch to
the off position on each device.
2. Plug the large end of the USB cable
into the wall plug and the small end of
the USB cable into the port on the back
of the case. Do not force.

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3. Insert the wall plug into the wall.
The blue power indicator light will
turn on.
USB port
The blue
lights turn
on.

4. Place both
hearing aids in
the charger with
the ear domes
pointing up.
It is critical
that you seat the removal thread
in the deep part of the charging
compartment as shown in the
drawing so that the charging
contacts connect. Otherwise the
WonderX will not charge. When
you insert the hearing aid into the
charging case correctly, you will feel
the internal magnet pull slightly
and the device click into place.
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The red light
turn on.

5. If the hearing aid is seated
correctly, a red light next to each
hearing aid indicates charging.
6. When charging is complete, the
red lights turn green.
Red light = 0-99%, charging
Green light = 100% charged
Notes:
• Charge your WonderX for a full 6
hours the first time so the hearing
aids can calibrate.
• Do not force the hearing aids into
the charger.
• Unplug the case from the wall when
not in use.
• You will hear two beeps when the
device needs charging.
• Turn your hearing aids off when not
in use.
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The dome is the small, so tip on the
end of the hearing aid that goes into
your ear. The WonderX domes come
in three shapes and three sizes to
perfectly fit your own ears.
Select the dome that fits snugly into
your ear canal. The right dome will be
comfortable, won’t fall out, and will
optimize sound quality.
Choose Your Best Ear Dome
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*Always wash and dry your hands
before installing or replacing the
dome.*
If you can’t find a dome that fits or you
want to order replacement domes,
call (844)-913-3046, or visit
wonder-ear.com/reorder.
The ear dome covers the wax guard
and makes the hearing aid fit in your
ear. To install it:
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Install the Ear Dome

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1. Line up the hole on the dome with
the wax guard.
2.Push it firmly over the ridges until
it clicks into place.
3.Ensure the dome is securely
aached by gently tugging it.

The right hearing aid is labeled with an
R. The le hearing aid is labeled with an
L. Ensure you insert the correct hearing
aid into your ear. If this is your first time
using the WonderX, it is helpful to use a
mirror to practice.
To place the WonderX in your ear:
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Place the WonderX
in Your Ear

1. Ensure the power switch is OFF, and
turn the volume dial counterclockwise
to make sure the volume is low.
2. Hold your WonderX from the
removal thread on the boom of the
device, with the dome pointed up.
Use your thumb and forefinger.
3. Gently insert the dome end of the
device into your clean ear canal.
4. Soly press it into place, using your
finger.
5. Adjust it as needed. The device
should be positioned such that the
thread is at the boom and the
microphone is at the top.
6. To remove, hold and gently pull the
removal thread.
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Notes:
• You may need to pull gently down and
back on your earlobe to make insertion
easier.
• Be gentle with your WonderX, and
don’t yank or bend the removal thread.
• Always clean your ears before using
your hearing aids.
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