WONDFO Finecare FIA Meter Plus FS-113 User manual

Version: 30/06/2016
Finecare™ FIA Meter Plus
Operation Manual
Model No.: FS-113

Page01
TABLE OF CONTENTS
Section
Ⅰ
Ⅱ
Ⅲ
Ⅳ
Ⅴ
Ⅵ
Ⅶ
Ⅷ
Ⅸ
Ⅹ
Ⅺ
Page
3
4
7
8
9
13
17
24
25
26
27
Content
Introduction
Contents
Specifications
Warning, Precautions and Limitations
Installation
Operation
Communication Settings
Quality Control
Maintenance and Care
Trouble Shooting
Contact Information

Ｉｎｄｅｘ ｏｆ Ｓｙｍｂｏｌｓ
Read all contents of this Manual carefully prior to use.
If the instrument is used in a manner not specified by the manufacturer, the protection provided by the
instrument may be impaired.
The following symbols are used on the Finecare™ FIA Meter Plus, related components and accessories,
labels or in the text of this user manual:
Ｓｅｃｔｉｏｎ Ⅰ Ｉｎｔｒｏｄｕｃｔｉｏｎ
Thank you for choosing Finecare™ FIA Meter Plus which is developed, designed, manufactured and sold
by Guangzhou Wondfo Biotech Co., Ltd., Finecare™ FIA Meter Plus is a compact, portable fluorescent
instrument used for quantitative determination of concentrations of various analytes in human blood or
urine.
Test Principle:
Finecare™ FIA Meter Plus uses a LED as the excitation light source. The light from the LED hits a test
device that has been inserted in the meter. This causes the fluorescence dye in the test device to give off
energy. The more energy the fluorescent dye gives off, the stronger the signal.
After a buffer-mixed sample is added to the test device, the test device is inserted into the Finecare™ FIA
Meter Plus. The meter measures the concentration of the analyte based on a pre-programmed calibration
process. Finecare™ FIA Meter Plus can only accept test devices that are designed specifically for use
with this instrument.
Intended Use:
The Test device and instrument are for in vitro diagnostic use only. Finecare™ FIA Meter Plus is
intended for professional use.
Finecare™ FIA Meter Plus can be used in a laboratory of in a point-of-care setting.
Biohazard
Caution
Consult Operator’s Manual
WEEE (Waste Electrical and
Electronic Equipment)
Keep Dry
Operate at 10℃~30℃
Store at -10℃~50℃
Keep away from Sunlight
For in vitro Diagnostic Use only
Manufacturing Date
10℃
30℃
-10℃
50℃
Figure 1 Working Principle
Page03Page02
CE Marking
Serial Number
Manufacturer
Authorized Representative
Fragile, handle with care
6 identical packages can be
stacked at maximum
This side up
Direct Current
ON (Power)
Off (Power)

Ｓｅｃｔｉｏｎ Ⅱ Ｃｏｎｔｅｎｔｓ
Unpacking
The Finecare ™ FIA Meter Plus and the items that come with it are provided in a single box.
The test devices are packaged separately and include instructions for running specific tests.
After open the box, please check to ensure that the contents listed below are included.
If any item is missing, please contact your sales distributor or Guangzhou Wondfo Biotech Co., Ltd.
Detailed contact information is mentioned in Section ⅩⅠ．
Contents
1. List of Contents:
No.
1
2
3
4
5
6
7
8
9
Quantity
1
1
1
1
1
1
1
1
1
Item
Finecare™ FIA Meter Plus
Power adapter (including the power cord)
Quality Control Card
Ethernet cable
Printer paper (roll)
Operation manual
Quick operation instruction for use
CD Disk (electrical Operation Manual)
Packaging List
Fig. 2.1Finecare™ FIA Meter Plus- Front View
Fig. 2.2Finecare™ FIA Meter Plus Features - Left View
Printer cover
Touch Screen
Test Device Tray
ID Chip Port
Power ON/OFF
External Power Interface USB Interface
Ethernet Interface
Serial Port
Selector for
operation mode
Power and
Communication
Interface
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Ｓｅｃｔｉｏｎ Ⅲ Ｓｐｅｃｉｆｉｃａｔｉｏｎｓ
Basic Specification
Fig. 2.3 Power Adapter
Fig. 2.6 ID Chip
Test Device and ID chip
Fig. 2.5 Test device
Fig. 2.4 Quality Control Card
Note: This accessory is Test Reagent’s consumable
Insert Direction
Page06 Page07
The test devices and ID chips are packaged separately from the meter and include instructions for running
specific tests.
Operating Environment
Storage and Transportation Environment
Power
Excitation light source
Excitation spectrum
Absorption spectrum
Specimen Type
Operation system
Detector
Storage Capacity
Size
Weight
Miscellaneous
Temperature
Humidity
Atmospheric pressure
Location
Temperature
Humidity
-10℃~+50℃（14℉~122℉）
≤85%
10℃~30℃(50℉~86℉)
10%~80%
86kPa~106kPa
Dry, clean, flat, horizontal surface away from direct sunlight, mechanical
vibration, and strong electromagnetic interferences.
Adapter: Input: 100-240Vac, 50-60Hz, 1.4-0.7A
Output: 12V 5.0A 60W MAX
Power input: 12V . 45W
LED
Center wavelength λ0 = 470nm
Center wavelength λ1 = 525nm
Whole blood, serum, plasma or urine
English and Chinese input method, customized intelligent management module
Photodiode
Up to 30,000 test results
270*238*146mm
About 2.8 kg
Thermal printer
LCD touch screen
RS 232 computer interface port or Ethernet network
English / Chinese operation interface available
A B

● The Finecare™ FIA Meter Plus must be used within the operating environment as specified in Section Ⅲ.
● Operate the meter on a level, dry surface away from direct sunlight.
● Use only the Power Adapter (including the power cord) provided with Finecare™ FIA Meter Plus.
● The Quality Control card must be stored away sunlight and moisture when not in use.
● Do not write or place a label anywhere on the Quality control card, as it may interfere the meter functionally.
● Do not move the meter while a test is in process.
● Ensure the sample fluids are fully absorbed before the test device is inserted in the meter in order to prevent
internal contamination of the meter.
● The test device tray shall be kept inside the main body of the meter all the time unless the user intends to put a
test device or quality control card in it.
● The used Test device should be treated as potentially bio-hazard and should be disposed of according to the
standard procedures and relevant regulations.
● Gloves, goggles or other protective measures should be used when handling potential infectious materials.
● Do not insert anything other than a test device provided by the manufacturer into the test device Tray.
● Do not spill any liquid on Finecare™ FIA Meter Plus. Don’t immerse the meter into water or other liquids.
● Do not drop or crash Finecare™ FIA Meter Plus.
● Do not dismantle Finecare™ FIA Meter Plus without written authorization from Guangzhou Wondfo
Biotech Co., Ltd. or its representative.
● Do not place objects on Finecare™ FIA Meter Plus. This may damage the optical alignment in turn result
in compromised performance or mechanical damage.
● The mains outlet for Finecare™ FIA Meter Plus shall be located in a user accessible position for easy
unplugging in emergency.
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Power ON/OFF
External Power Interface Selector for operation mode
Ｓｅｃｔｉｏｎ ＩＶ Ｗａｒｎｉｎｇ， Ｐｒｅｃａｕｔｉｏｎｓ ａｎｄ Ｌｉｍｉｔａｔｉｏｎｓ Ｓｅｃｔｉｏｎ Ｖ Ｉｎｓｔａｌｌａｔｉｏｎ
1. Power on
1) Place Finecare™ FIA Meter Plus on a dry, clean, flat, horizontal surface, with the front surface at least
10cm inside of the table edge.
2) Plug one end of the adapter into power outlet, plug the opposite end into the external power interface.
3) Press the Power ON/OFF Switch.
2. Install Paper
1) Remove the printer cover by pulling up on the cover.
2) Tear or cut a clean, straight paper edge to feed paper roll into the printer.
3) Position the paper in a way that the paper will feed from under the roll, as opposed to over the top of the roll.
4) Insert the paper edge under the paper roller until it firmly seats or resistance is felt.
5) Place the paper roll into the paper compartment.
6) Replace the printer cover.
3. Main Interface
The user can operate the Finecare™ FIA Meter Plus by touching the LCD touchscreen by fingertip, or by
mouse and keyboard.
After switching on the meter, wait the meter to boot and show the main interface.
The test device tray will protrude automatically.
*Note:
If the meter cannot log in the initial interface successfully in three minutes, switch off the meter and restart.
If it still doesn’t work, please contact your sales distributor or Guangzhou Wondfo Biotech Co., Ltd.

The main interface is shown as below:
①【Temperature】Display the internal temperature of the meter
②【Test】Choose the specific test to be run.
③【History】Inquire history data
④【Account】Basic statistical analysis for test data.
⑤【QC】Start the self quality control process
⑥【Set Up】Set parameters
⑦【Test Mode】Choose test modes
⑧【Start Test】Start to measure the test result
4. Set Parameters
The “Set Up” function allows the user to set up parameters. To set parameters, assume that the meter is on
and the screen is displaying the main interface.
4.1 Set Up LIS Connection
LIS Connection enables the user to transfer data from the Finecare™ FIA Meter Plus to a laboratory
Information System (LIS) via the Ethernet cable, which comes with the Finecare™ FIA Meter Plus.
1) Click “Set Up”. The system information will be shown on the screen.
2) Input q1 in the "Authorization codes" field, click “Yes”.
3) Click “System Setting”.
4) The default setting of LIS connection is:
LIS IP address: 192.168.0.88
Port：20035
To edit the LIS settings, type in new value in the corresponding box.
4.2 Set Up Temperature
The symbol and the temperature shown below is an indicator of the temperature inside the meter.
1) Click “set up” on the main interface;
2) Input q1 in the "Authorization codes" field, click “Yes”.
3) Click “System Setting”.
4) The default of Temperature Control is “ON”. If the temperature control is no more needed, click “OFF”.
5) The default temperature limit is 25℃. It is recommended to remain the setting as 25℃, unless different
temperature preference for specific testing applies. Type in a preferred temperature value, click Enter.
6) Click “Yes” to confirm the change; otherwise click to quit.
4.3 Item Parameters
Configuring Item Parameters allows the user to add or edit test items, which will be used along with the
meter, and their corresponding reference range.
To add test items:
1) Click “Add” ;
2) Type in an item name in the Item box.
3) Click “Next”, type in the “Sample Number” box, then Enter.
4) Type in the minimum limit and maximum limit of the reference range.
5) Click “OK” to save the newly added test item, otherwise click “Cancel” to quit without saving the
change.
6) The newly added test item can be seen at the end of the Item parameter list.
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A: Functions; B: Test Device Information; C: Result Display; D: Eclipses

To edit the existed test items:
1) Click “Edit”.
2) The test items are listed on the left of the interface. Click on the test item to be edited, its name will
appear on the ProName box.
3) Click on the Min box, delete the original value and type in the newly set value;
4) Assign a new value to Max by following the same steps as 3);
5) Click “Save” to save the change, otherwise click “Quit”.
To restore original settings:
1) Click “Reset”.
2) Click “OK” to confirm restoring original settings, otherwise choose “Cancel”.
Device Parameters:
To read the information about the following device parameters, click ;
AD magnification times: Magnificating times of fluorescence signal.
Total length of the slot in running: The maximum distance running forward when motor starts with
photoelectric switch.
Barcode recognition deadline: The timeout period of barcode recognition.
Sampling starting point: The starting position of fluorescence data collection.
1. Run a Test
Run a Test to analysis a test device.
To start running a test:
1) Insert ID chip into the ID chip port until resistance is felt.
It is recommended to insert the ID chip after successful booting.
This step is necessary when a new lot of test device of specific test is applied on the meter for the first
time. Once the meter recognizes the Lot information of the chip, there is no need to read ID chip again
before running test, unless a new lot of test device is applied.
The ID chip can either be pulled out once the lot information is recognized or remain inserted.
2) Navigate to the main interface.
3) Click “Read ID Chip”. A message said “Warning: The ID chip ready” will prompt, click “Yes”. It
indicates that the ID chip can be recognized by the meter.
4) Choose test mode by click on “Quick Test” or “Standard Test”.
5) Choose Test mode.
It is assumed that before switching Test Mode, the selector switch for operating mode, which is on the
left side of analyzer, is on MAC.
Finecare™ FIA Meter Plus provides two test modes, the Standard Test mode and Quick Test mode.
Standard Test: Push the test device into the test device tray right after the specimen is fully absorbed.
The analyzer acts as an incubation place for reaction for a preset time duration. Wait until the analyzer
counts down to zero, the test result will be shown on the screen.
Quick Test: Push the test device into the test device tray after the reaction completes.
6) Input detailed patient information by clicking “Detailed information”..
If the user does not input a serial number for a record, the analyzer will automatically assign a serial
number for it.
7) Apply the test sample on the test device according to instructions of specific test.
8) Start the test.
Quick Test: Gently push the test device that is completely reacted into the test device Tray. Click .
Click “StartTest”.
Standard Test: Gently push the test device into the test device tray immediately after the specimen is fully
absorbed. Click . Click “StartTest”.
9) The meter will analyze the test device whilst the blue bar runs.
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Ｓｅｃｔｉｏｎ ＶＩ Ｏｐｅｒａｔｉｏｎ
*Note:
These information are readonly to users. If you choose
“Write”, a message said “Warning: Please enter
password” will pop out, as users are not authorized to
edit these parameters.

10) After the blue bar stops running, the test result will be shown on the screen. The test device tray will
protrude after the test completes. If not, click“Out”.
11) Click “Print” to make a printed copy of the test result; OR
If the user ticks the box “Print automatically”, the test result will be printed automatically every time after
the test result is acquired.
12) Click "Read ID Chip ", Finecare™ FIA Meter Plus will read and keep the ID Chip information.
13) Click “Reset the slot” after the test is complete and the test device is removed from the test device tray.
14) When Finecare™ FIA Meter Plus is not in use, click “Reset the slot”. Turn off the meter by pressing
the power switch and unplug.
Do not power off the meter while a test is in progress.
2. History Data
The “History” function allows the user to view, to search, to delete or to export history data.
2.1 View History Data
1) Click “History”.
2) Serial Number, the tested item, the test result, the sample type, Name of the patient and the time when
the test is conducted are shown for each record.
If records are more than the screen can show, slide up or down on the screen to show other records.
2.2 Search History Data
1) Click “Query” under the “History” interface,
2) Input the query conditions, Finecare™ FIA Meter Plus will filter test results that match the query
conditions.
2.3 Delete History Data
1) Select records by ticking the box in front of the record. The selected records are to be deleted.
2) Click “Delete”.
3) Choose “Yes” to delete the selected records, otherwise click “No” to quit.
2.4 Print History Data
1) Click “History”.
2) Tick the box in the front of each record to select history data which are to be printed.
3) Click “Print”. The meter can print 10 records in maximum at a time.
2.5 Export History Data
It is assumed that the meter has been connected to a LIS prior to data exportation.
1) Click “History”.
2) Select records which are to be exported.
3) Click “LIS”. The meter will export data to the connected LIS.
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Seral Number:
Lot NO.:
Item:
Test Result:

3. Get a Count
The “Account ” function allows the user to get a count of the number of records in a query.
1) Click “Account” on the top of the main interface.
2) The user can choose “Test Account” or “Workload Account”.
Testing Account:
Choose “Account by item”, select the type of test item from a list of all test items, OR
Choose “Account by sample”, select the type of sample type (urine, plasma, whole blood, etc) from the
list.
Workload Account:
Check in the box prior to “Submitting Doctor”, choose the name of the Doctor from the list on the right;
OR
Check in the box prior to “Inspecting Doctor”, choose the name of the Inspecting Doctor from the list on
the right.
3) Apply a time filter to the records by clicking and and input dates.
4) Click .
This section provides operational instructions on connecting Finecare™ FIA Meter Plus to LIS and PC.
Connecting the meter to LIS or a PC allows (1) test results to be sent to LIS or a PC immediatedly after the
test completes; (2) history data stored in the meter to be sent to the LIS or a PC.
Transfer Protocol Instruction
Finecare™ FIA Meter Plus sends data to outside by UDP, click “LIS” when the test is completed every
time, the current test data will be sent out.
The default connection setting is:
Finecare™ FIA Meter Plus IP address : 192.168.0.3
Finecare™ FIA Meter Plus Subnet mask: 255.255.255.0
Finecare™ FIA Meter Plus Gateway : 192.168.0.1
Receiving IP of PC: 192.168.0.88
Subnet mask of PC: 255.255.255.0
Default gateway of PC: 192.168.0.1
PC port: 20035
Communication mode: UDP
PC Data receiving format
For CRP: FF&test serial number&CRP test result&hs CRP test result&test time&item name&EE
Example：FF&1&<0.5&0.93&2012-07-30 13:59:33& Whole Range CRP&EE
1. Connect Finecare™ FIA Meter Plus to LIS \ PC.
Method 1: Connect Finecare™ FIA Meter Plus to a specific computer (see Fig. 6.1)
1) Insert one end of a network cable into the Ethernet port of Finecare™ FIA Meter Plus and the other end
into the PC 's Ethernet port.
Ethernet Port
Ethernet Port
Network cable
Fig. 6.1
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ＳｅｃｔｉｏｎＶＩＩ Ｃｏｍｍｕｎｉｃａｔｉｏｎ Ｓｅｔｔｉｎｇｓ

2) Set IP address of the PC.
⑴Click “Start” -> “Routine”-> “Attachment”-> “Communication”-> “Network”; double click “local
connection” and enter “Local Area Connection Status”.( See Fig. 6.2)
⑵Click “Properties” to enter “Local Area Connection Properties” (See Fig. 6.3).
⑶Double click “Internet Protocol Version 4 (TCP/IPv4)” to set up “Internet Protocol (TCP/IP)
Properties”. Set IP address as 192.168.0.88，click “OK” (See Fig. 6.4).
Method 2: Multiple Network Interface Card
Install one more NIC (Network Interface Card) and corresponding driver in computer to work properly.
Then use a standard network cable that can make normal PC access the Internet, one end of the network
cable connects Finecare™ FIA Meter Plus’s Ethernet port, the other end connects PC 's Ethernet port of
new Installed NIC. Alter the new NIC IP address in computer, the method as same as Method 1 (See Fig.
6.5).
Method 3: LAN (Local Area Network) Connection
Use standard network cables to PC access the Internet, one end of the network cable connects Finecare™
FIA Meter Plus’s Ethernet port, the other end connects Laboratory LAN(such as router and switchboard
etc. ). See Fig. 6.6.
Fig. 6.2 Fig. 6.3
Fig. 6.4
Fig. 6.5
Fig. 6.6
Ethernet Port1：IP2
Ethernet Port1：IP1
Ethernet Port
Ethernet Port
Network cable
Network cable
Router, Switchboard
Ethernet Port Ethernet Port
Ethernet Port Ethernet Port
Network cable
Network cable
Router, Switchboard
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1) Start the PC. Click “Start” -> “Routine”-> “Attachment”-> “Communication”-> “Network”; right-click
“local connection”, choose “Properties” and enter to “Local Area Connection Properties”, double click
“Internet Protocol Version 4 (TCP/IPv4)” . Choose “Use the following IP address” in the “Internet Protocol
Version 4 (TCP/IPv4) Properties” window.
Don’t change primary IP address of PC. Example：Primary IP address：192.168.1.6.
(1) Cick “Advanced”，enter to “Advanced TCP/IP settings” (See Fig. 6.7).
(2) To add new IP address, click “Add” as indicated in Fig. 6.8.
(3) Enter the following information in the “TCP/IP address” window. Click “Add” (See Fig. 6.9).
IP address：192.168.0.88，Subnet mask：255.255.255.0
(4) Return “Advanced TCP/IP settings”, add gateway by clicking “Add…” as indicated in Fig. 6.10.
(5) Enter gateway address in the “TCP/IP Gateway Address” window, click “Add” (See Fig. 6.11).
(6) Return to “Advanced TCP/IP settings” and click OK (See Fig. 6.12).
(7) Return to IP address setting menu, click “OK” to confirm IP setting.
(8) Run ReceiveFromCRPTemp.exe. The meter will automatically send test results to the connected PC
every time after a test finishes. Fig. 6.13 shows an example that the PC receives CRP test result from
Finecare™ FIA Meter Plus.
Fig. 6.7 Fig. 6.8
Fig. 6.9 Fig. 6.10
Fig. 6.11 Fig. 6.12
Fig. 6.13
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2) Set up the connection settings in Finecare™ FIA Meter Plus.
(1) Navigate to the main interface of the meter, click “Setup”. Choose "System Settings". See Fig. 6.14.
(2) Click , Choose “Ethernet configuration” from the menu (See Fig. 6.15).
(3) Tick in the box as indicated in Fig. 15 to turn on Ethernet”. Input IP address of the meter in a pop-out
window. (See Fig. 6.16)
(4) Set up the network port IP address of instrument for LIS transmission and ensure consistency with
IP address of the computer terminal (See Fig. 6.17).
3) Open LIS data receiving software installed in the computer, select "network port". Click “Start” (See
Fig. 6.18).
Note: Choose UDP as communication networks. Don’t choose “SerialPort”.
4) After the meter finishes testing, the test results will be sent automatically to the PC data receiving
software. If the user didn’t input detailed information, such as name and sample types, on the Finecare
™ FIA Meter plus, they will be left blank on the computer terminal (See Fig. 6.19). OR:
5) Upload selected history data to PC by clicking ‘LIS’. (See Fig. 6.20 and Fig. 6.21)
Fig. 6.14 Fig. 6.15
Fig. 6.16 Fig. 6.17
Fig. 6.18 Fig. 6.19
Fig. 6.20 Fig. 6.21
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The Finecare™ FIA Meter Plus has a built-in quality control which aims to monitor the internal system
performance of the meter. .
The quality control should be run on and initial use and each day of patient testing.
To run the Quality Control:
1) Navigate to the main interface, click “QC”. The test device tray will protrude. If the tray does not
protrude automatically, click “out”.
2) Gently insert the quality control Card into the test device tray, push the tray inside the meter until
resistance is felt.
3) Click “Start”.
4) Wait until the blue progress bar runs to the end. The result of Quality Control will be displayed as below.
If the result of quality control is not shown as below, contact the distributor or Guangzhou Wondfo and
report the problem
5) Click “Reset the slot”,to draw back the test device tray.
6) Click “Print” to make a printed copy of the quality control result if needed.
Maintenance
Besides regular cleaning or replacing print paper roll when needed, Finecare™ FIA Meter Plus needs
minimal maintenance. The instrument shall be plugged out prior to cleaning.
Cleaning
Use a damp cloth with 0.5% bleach, 70% isopropyl alcohol or 70% ethanol to clean the external surface of
the instrument. Strong bleach (bleach concentration over 0.5%), oxidizing substances or solvents can cause
permanent damage to the screen and other external surface material thus are prohibited to be applied to the
meter.
If the meter has been used in clinical setting and needs to be repackaged, replaced or transported, it must be
cleaned. Use disinfectant (e.g. bleach concentration lower than 0.1%) and a cloth to wipe external surface
of the instrument thoroughly. Spray-washing or clean any internal parts and inner surface with disinfectant
are prohibited as liquid may seep inside the meter.
Return
Should a malfunction occur, please contact Guangzhou Wondfo Biotech Co., Ltd. or the local distributor.
If it were determined that the meter should be returned, a return authorization number will be assigned and
a replacement meter will be sent to you by Guangzhou Wondfo Biotech Co., Ltd.. The return authorization
number is printed on the packaging of the replacement meter. The user is expected to utilize the packaging
of the replacement meter to return the malfunctioning meter. Please send the meter back to Guangzhou
Wondfo Biotech Co., Ltd. as soon as possible following the receipt of the replacement meter.
Transportation and storage
The original shipping container should be used to transport Finecare™ FIA Meter Plus or to store it when
it has not been in use over an extended period. Keep the Finecare™ FIA Meter Plus, dry in upright
position and in avoidance from sun, mechanical shocks, during transportation and storage.
Disposal
Any used test device should be disposed according to local ordinances regarding the disposal of
bio-hazardous materials.
The Finecare™ FIA Meter Plus, accessories and the packaging have to be disposed of waste correctly at
the end of usage. Please follow Local Ordinances or Regulations for disposal.
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Ｓｅｃｔｉｏｎ ＶＩＩＩ Ｑｕａｌｉｔｙ Ｃｏｎｔｒｏｌ Ｓｅｃｔｉｏｎ ＩＸ Ｍａｉｎｔｅｎａｎｃｅ ａｎｄ Ｃａｒｅ

Guangzhou Wondfo Biotech Co., Ltd. ’s expressed and implied warranties are conditioned upon full
observance of manufacturer’s published direction with respect to the use of Guangzhou Wondfo Biotech
Co., Ltd. ’s products. Under no circumstance whatsoever shall Guangzhou Wondfo Biotech Co., Ltd. be
held liable for any indirect or consequential damages.
For technical assistance, call or send e-mail to us:
Power Failure
Main switch is off.
Power Adapter is damaged.
Excessive Computation Load Wait till the computation is finished.
Restart the meter.
Call Customer Service.
Turn off the power and start fresh.
Discharge any static electricity,
reboot the system
Call Customer Service.
Choose " Change reagent and test again " .
After the test device is removed from the
test device tray, choose “Cancel test”.
Replace the ID chip with one of correct
Lot number. Click “OK”.
Please contact Wondfo
Customer Service Center.
Insert the test device or ID chip.
Computational Abnormality
Mechanical Failure (Buzzing Noise)
Software Abnormality.
Electrostatic Influence
Electric Circuit Failure.
Test device or ID chip was not inserted.
The Lot Number on the ID chip
doesn’t match the Lot Number
of the test device inserted.
Internal hardware failure
Turn on the main switch.
Contact Customer Service for a
replacement adapter.
Check the Power Plug.
Poor Connection between the
Power Adapter and the Cord. Pull out the Cord and Re-connect firmly.
Problem Probable Cause Remedy
Finecare™ FIA Meter Plus
will not operate
No result displayed after
the test completes.
Test device Tray does
not come out
Display Screen does not
function properly
Message: Reset reagent and test again!
Message: Insert the
corresponding ID chip
Message: “Optical System Fault”,
“Transmission System Fault”,
and/or “Circuit System Fault”
Qarad b.v.b.a.
Cipalstraat 3
B-2440 Geel, Belgium
Guangzhou Wondfo Biotech Co., Ltd.
No. 8 Lizhishan Road, Science City,
Luogang District,
510663 Guangzhou, P.R.China
TEL: [phone] FAX: [phone]
Website: www.wondfo.com.cn E-mail: [email protected]
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Ｓｅｃｔｉｏｎ Ｘ Ｔｒｏｕｂｌｅ Ｓｈｏｏｔｉｎｇ Ｓｅｃｔｉｏｎ Ⅺ Ｃｏｎｔａｃｔ Ｉｎｆｏｒｍａｔｉｏｎ