worldpay Axium DX8000 User manual

MultiPay POS Setup
Guide
Version 1.0
Last Revised: October 18, 2023

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MultiPay POS SDK for Passthrough Setup Guide
Table of Contents
Introduction.......................................................................................................................................... 3
Setup Prerequisite ............................................................................................................................... 3
Whitelisting ......................................................................................................................................... 3
Configuring your Axium DX8000 Device............................................................................................ 4
Device Settings................................................................................................................................... 4
Connecting your Axium DX8000 Device to Wi-Fi ............................................................................. 4
Adjusting Date and Time Settings .................................................................................................... 5
Adjusting Screen Timeout ................................................................................................................ 6
(Optional) Configuring your DX8000-BASE-W2 Docking Base......................................................... 7
Base Operating Modes................................................................................................................ 8
Connecting your Device and Docking Base................................................................................. 9
Accessing the Administrator Application.................................................................................... 12
Resetting the DX8000-BASE-W2 Docking Station to Factory Settings ...................................... 14
DX8000-BASE-W2 Docking Station FAQs –Frequently Asked Questions ................................ 14
(Optional) Mounting the DX8000 Device or DX8000-BASE-W2 Docking Station............................ 15
MultiPay POS Passthrough Connection .......................................................................................... 17
Version History .................................................................................................................................. 19

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MultiPay POS SDK for Passthrough Setup Guide
Setting up MultiPay POS SDK for
Passthrough
Introduction
This guide describes how to configure Axium DX8000 device settings and test your application
connectivity for the first time.
Setup Prerequisite
Whitelisting
Before completing user registration, confirm the following listening ports and active data connections
have been added to network boundary whitelists to permit traffic.
Biller Solutions
(Required)
The following URLs need to be permitted through network firewall:
https://paydirectapi.link2gov.com/platformapi/ 443
triPOS Mobile SDK:
https://transaction.elementexpress.com/ 443
https://reporting.elementexpress.com/ 443
Ingenico Cloud
Services
(Required)
For contact with the Ingenico Hosted Estate Manager (HEM) for system
updates, you must permit the following:
temterminalsnar02.icloud.ingenico.com

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MultiPay POS SDK for Passthrough Setup Guide
Configuring your Axium DX8000 Device
Device Settings
Before using MultiPay POS SDK for Passthrough mode, you will want to adjust the terminal device
settings to meet your requirements.
Device Layout
1) Contactless landing zone
6) Easy loading printer
11) Front scanner
2) LCD and touch screen
7) Power key
12) LEDs for Contactless Card
3) Smart card reader
8) Volume keys
13) Menu button
4) Buzzer
9) Battery cover
14) Home button
5) Magnetic card reader
10) USB Type C connector
15) Back button
Connecting your Axium DX8000 Device to Wi-Fi
To connect to wi-fi, complete the following:
1. Power on the Axium DX8000 device.
2. Open the Android Settings menu:
•350000 is the generic password.

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MultiPay POS SDK for Passthrough Setup Guide
3. Select Network & Internet > Wi-Fi and the terminal will scan for local networks and allow you
to select yours from the list:
4. The device will request the wi-fi password. Key in the password required for the network
connection, and then select CONNECT.
5. Ensure it is assigned to the local Wi-Fi network.
•If it does not scan, ensure Use Wi-Fi is enabled at the top of the screen.
•Selecting your Network, selecting Forget, and then re-adding can help refresh your
connection.
Adjusting Date and Time Settings
1. Open the Android Settings menu.
•350000 is the generic password.
2. Select System > Date & time
3. Select the appropriate screen timeout setting to meet your needs:
•Use network-provided time –disable this option to configure a customized date and time
•Use network-provided time zone –disable this option to configure a different time zone

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MultiPay POS SDK for Passthrough Setup Guide
Time format:
•Use locale default –enable this option to default to the local time format setting
•Use 24-hour format –disable this option to have a 12-hr time format (1 AM –12 PM
4. Click Save.
Adjusting Screen Timeout
1. Open the Android Settings menu.
•350000 is the generic password.
2. Select Display > Screen timeout.
3. Select the appropriate screen timeout setting to meet your needs:
•15 seconds
•30 seconds
•1 minute
•2 minutes
•5 minutes
•10 minutes
•30 minutes
•Never
4. Click Save.

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MultiPay POS SDK for Passthrough Setup Guide
(Optional) Configuring your DX8000-BASE-W2 Docking Base
With the Axium DX8000 Terminal, the Axium DX8000-BASE-W2 docking base is available for an
additional cost to connect your terminal device to the internet through a hardwired ethernet connection.
The docking station base is connected to the ethernet connection, and then the terminal device (up to 5
devices) connects to the base using wi-fi.
Device Layout
1) RJ45 Ethernet connector
5) Factory Reset Button
9) Pairing Button
2) USB –Type C Power Interface
6) Network Status LED
10) DX8000 battery contacts
3) USB –Type A
7) Power connector –12 VDC
4) USB –Type B
8) Indicator light

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MultiPay POS SDK for Passthrough Setup Guide
Base Operating Modes
The docking station base has three modes for connecting.
Gateway / Router Mode –Default Operating Mode
•Local router distributes a corporate IP address to the Base Station Ethernet port.
•Base distributes IP addresses to DX8000 devices via internal DHCP server.
•DX8000 Base and devices are on private network segment (e.g. 192.168.47.X).
•Only the Base Station IP address is visible to and addressable by the network. All of the device
private IP addresses are masked from the network by NAT.
Bridge Mode - (Also known as Access Point Mode)
•Router distributes corporate IP network addresses to the bases and DX8000 devices.
•Base and devices are directly connected to local router and on the same network segment.
•Base DHCP server is turned off and NAT is not used.
•All device IP and MAC Addresses are visible to and addressable by the network.

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MultiPay POS SDK for Passthrough Setup Guide
Wi-Fi Repeater Mode
Designed to expand wireless coverage, by connecting two bases together by Wi-Fi.
•For example, DX8000 is too far away to connect Base A.
•Put Base B between Base A and DX8000 and Set Base B repeat the Base A.
•DX8000 can connect to internet via Base B.
•Does not operate with a Mesh network.
Connecting your Device and Docking Base
Pairing your Device
To quickly connect the AxiumDX8000 device to the Axium DX8000-BASE-W2 docking base you can
pair the devices using the Pairing button on the side of the docking base.
1. Power on the Axium DX8000 device.
2. Power on the docking base.
3. Click the Pairing button on the side of the docking base.
•If the red indicator light is on, it indicates the docking base is available for pairing.
•If the green indicator light is on, it indicates the docking base is successfully paired.
Note: Only one Axium DX8000 device can be paired at a time. If the docking base is
paired to another device, long press the pairing button to clear the pairing record. When
the red indicator light is on, pair another DX8000 device with the docking base.
4. The device will request the SSID password. Key in the password for the SSID and then select
CONNECT.
Note: The Base SSID and password can be found on the label on the bottom of the docking
base.

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MultiPay POS SDK for Passthrough Setup Guide
5. The device will authenticate the entered credentials. A successful pairing will be indicated by the
device displaying ‘Connected’ against the Base SSID.
Connecting to your Docking Base
Note: Ensure that the docking base is powered and connected with an Ethernet cable to the local
network.
1. On the Axium DX8000 device, open the Android Settings menu.
2. Click Settings menu on the device and then click Base.