Elavon Hypercom T7 Series User manual

Hypercom® T7 Series
Restaurant Application
Quick Reference Guide

The Hypercom Quick Reference Guide
is a condensed document that includes
the most frequently performed functions
and quick keys for use in a restaurant
environment.External PIN pads can be
attached for supporting cardholder entry
of PIN numbers.
Credit Card Sale
> Swipe card
> If prompted for purchasing card press
[ENTER] for Yes or [CLEAR] for No
> If prompted enter the last 4 digits of the
account # and press [ENTER]
> If prompted enter the server # and
press [ENTER]
> Enter the base $ amount and press
[ENTER]
> If prompted select the tip percentage
and press [ENTER] or scroll for other
options
OR
> If prompted input a specific tip amount
and press [ENTER]
NOTE: If the tip amount is not known at the
time of sale press enter and the tip can be
entered later.
> The terminal will display the total. If it is
correct, press [ENTER] to continue or
[CLEAR] to return to the main screen
> Print second receipt – [ENTER] for Yes or
[CLEAR] for No
Manual Sale
> Input the account # and press [ENTER]
> Input the expiration date (MMYY) and
press [ENTER]
> If prompted press [ENTER] for card
present or [CLEAR] if the card is not
present
> If the card is not present select the
verification code listed
> If prompted enter the server # and
press [ENTER]
> Enter the base $ amount and press
[ENTER]
> If prompted select the tip percentage
and press [ENTER] or scroll for other
options
OR
> If prompted input a specific tip amount
and press enter
NOTE: If the tip amount is not known at the
time of sale press enter and the tip can be
entered later.
> The terminal will display the total. If it is
correct, press [ENTER] to continue or
[CLEAR] to return to the main screen
> If prompted enter the address
> If prompted enter the zip code
> Print second receipt – [ENTER] for Yes or
[CLEAR] for No
Restaurant Application
Quick Reference Guide

Authorization Only
> Press [VERIFY]
> Enter card # or swipe customer card
> If prompted input the expiration date
(MMYY) and press [ENTER]
> If prompted enter the last 4 digits of the
card # and press [ENTER]
> If prompted enter the server # and
press [ENTER]
> If prompted press [ENTER] for card
present or [CLEAR] if the card is not
present
> If the card is not present select the
verification code listed
> Enter the base $ amount and press
[ENTER]
> If prompted select the tip percentage
and press [ENTER] or scroll for other
options
OR
> If prompted input a specific tip amount
and press [ENTER]
> The terminal will display the total. If
correct press [ENTER] to continue or
[CLEAR] to return to the main screen
> Print second receipt – [ENTER] for Yes or
[CLEAR] for No
Debit Sale
> Press [DEBIT]
> Swipe the card
> If prompted enter the last 4 digits of the
account # and press [ENTER]
> If prompted enter the server # and
press [ENTER]
> Enter the base $ amount and
press [ENTER]
> If prompted select the tip percentage
and press [ENTER] or scroll for other
options
OR
> If prompted input a specific tip amount
and press [ENTER]
> If prompted enter the cash back amount
and press [ENTER]
> The terminal will display the total.
If correct press [ENTER] to continue or
[CLEAR] to return to the main screen
> Have the customer enter their PIN
# and press [ENTER]
> Print second receipt – [ENTER] for Yes or
[CLEAR] for No
Hypercom® T7 Series

Tip Adjustment
> Press [ADJUST]
> Enter the invoice # to be adjusted
> If a previous tip has not been entered the
total will display with an option to enter
a tip
> Enter the tip amount and press [ENTER]
> The total will display again, if it is
correct press [ENTER]
> The terminal will prompt for another
adjustment transaction. If you don’t have
any more press [CANCEL] to return to
the main menu
Void
> Press [VOID]
> Input the invoice # and press [ENTER]
> The terminal will display the total. If it is
correct press [ENTER] to continue or
clear to return
> Print second receipt – [ENTER] for Yes or
[CLEAR] for No
Credit Return
> Press [REFUND]
> Enter card # or swipe customer card
> If prompted input the expiration date
(MMYY) and press [ENTER]
> If prompted enter the last 4 digits of the
account # and press [ENTER]
> If prompted enter the server # and
press [ENTER]
> Enter the $ amount and press [ENTER]
> Print second receipt – [ENTER] for Yes or
[CLEAR] for No
Forced Sale
> Press [OFFLINE]
> Enter card # or swipe customer card
> If prompted input the expiration date
(MMYY) and press enter
> If prompted enter the last 4 digits of the
account # and press enter
> If prompted enter the server # and
press [ENTER]
> Enter the base $ amount and press
[ENTER]
> If prompted select the tip percentage
and press [ENTER] or scroll for other
options
OR
> If prompted input a specific tip amount
and press [ENTER]
NOTE: If the tip amount is not known at the
time of sale press enter and the tip can be
entered later.
> The terminal will display the total.
If correct press [ENTER] to continue or
[CLEAR] to return
> Input the approval code and press
[ENTER]
> Print second receipt – [ENTER] for Yes or
[CLEAR] for No

> The terminal will display the refund total.
If correct press [ENTER] to continue or
[CLEAR] to return
> The terminal will settle the batch and
print a settlement report
NOTE: If totals are incorrect run an audit
to determine what transactions are missing
and re-run them.
Totals Report
> Press [TOTALS]
> The batch is scanned and the total
$ amount for the batch displays
> Press [ENTER] to review net sales by
card type and continue to as needed
> Press [CLEAR] to review previous totals
> When the last card is shown the terminal
displays ‘NO MORE TOTALS’
Detail Report
> Press [REPORTS]
> Select audit [3] and [ENTER]
> Select Nova [01] and [ENTER]
> A detailed breakdown of the
transactions will print
Summary Report
> Press [REPORTS]
> Select summary [4] and [ENTER]
The report will print
Debit Refund
> Press [DEBIT]
> Select [REFUND]
> Swipe the card
> If prompted enter the server # and
press [ENTER]
> Enter the $ amount and press [ENTER]
> Have the customer enter their PIN
# and press [ENTER]
> Print second receipt – [ENTER] for Yes or
[CLEAR] for No
Reprint
> Press [REPRINT]
> Enter the invoice # and press [ENTER]
> The transaction will reprint
Find
> Press [FIND]
> Input the invoice # and press [ENTER]
> Transaction displays on screen
Settlement
> Press [SETTLE]
> Enter the manager password and press
[ENTER]
> The terminal will display the sale total.
If correct press [ENTER] to continue or
[CLEAR] to return
Hypercom® T7 Series

Function Keys
FUNCTION 9 Access an Authorization Only transaction
FUNCTION 10 Accesses date and time setting
FUNCTION 29 Use to view settlement status information
FUNCTION 74 Use to perform a card verification (pre-authorization) transaction
FUNCTION 77 Use to logon or logoff of all servers
FUNCTION 78 Use to obtain server information
FUNCTION 82 Use to test the printer connected to the terminal
FUNCTION 83 Use to perform a display test
FUNCTION 84 Use to test your key pad
FUNCTION 89 Use to test the terminal card reader
FUNCTION 94 Use to test communication between the terminal the PIN pad
FUNCTION 95 Use to review the number of data transmission and reception errors
for the terminal
RST-QRG-1145-US Rev0508 ©2008 Elavon Inc.
Hypercom® T7 Series