First data Verifone vx 670 User manual

VeriFone

Vx 670 GPRS

Quick Set-Up Guide

Thanks for choosing a

First Data™ terminal

First Data terminals are some of the

fastest, most secure point-of-sale

terminals available. Installation is quick

and easy. Simply follow the instructions

and begin accepting card transactions

today.

What’s in the box?

•VeriFoneVx 670 GPRS terminal

•Thermalpaperroll

•Chargingcable

•Two-pieceACpowersupply

For back-up processing over dial:

•Full-featuredbasewithanalogphonecard

Note:

TopreventdamagetotheFirstDataterminalandconnected

devices,westronglyrecommendusingasurgeprotectororUPS

(uninterruptiblepowersupply)withabatteryback-upandphone/

faxprotectionwhencharging.

Getting Started:

How to set up

your new terminal

Getting to know the

Vx 670 GPRS Terminal

Connectivity

GPRS

ASIMcardwithadataplanisincludedandalreadyinstalled

inyourdevice.YourSIMcard,whichisbehindthebatteryin

thebackofthedevice,shouldbevisibleintheSIMslot.

Phone

Fordial-uptransactionsusingaphoneline,youwillneeda

full-featuredbaseforcharging,whichalsocomeswithadial

cableandextrabattery(optional).

AC Charging

Thechargingcableconnectstotheportatthefrontof

thedevice.

Charging the terminal

•ConnectthetwopiecesoftheACpowersupply

•Connecttheterminalchargingcabletothepowersupply.

•Connectthechargingcable(similartoacellphonecharger)

intothechargingportatthebottomoftheterminalonthe

lefthandside.

•Plugthepoweradapterintoasurgeprotector(strongly

recommended)orastandard120Velectricaloutlet

•Thedevicestatusindicatorwillglowamber/orange

whencharging

Insertcharging

cablehere

Typical set-up time 5 – 10 minutes

Where to put the terminal

AlthoughtheVeriFoneVx 670GPRSterminalismobile,

werecommendbestpracticessuchas:

•Donotleaveitindirectsunlightorinsidevehicles

inextremetemperatures

•Avoidexcessivedustandliquidsubmersion

•Avoidradiantheat

•Avoidcloseproximitytootherdevicesusingmagneticforceor

similarfrequencies

GPRS signal strength

Certainenvironmentalfactors,suchasconcretewallsandother

devicesthatusethesamefrequency,canhaveanimpactonthe

signalqualityoftheGPRSnetwork.Forbestresults,insureyour

deviceisnotincloseproximitytoanyotherGPRSorelectronic

devicesemanatingmagneticfields.TheSIMcardinyourdevice

isactivatedtoworkontheRogersGPRSnetworkinCanada,

sobesuretheareawhereyouwillbeusingyourterminalis

withinthecoveragearea(validateonlineat

http://www.rogers.com/web/content/wireless_network).If

youneedtotraveloutsideofCanada,pleasecontactyourPOS

terminalhelpdeskorcustomerserviceforassistance.

Loading the paper

Turntheterminalover,poptheprintercover’slatch,andliftthe

cover.Loadarollofpaper(2”-widththermalreceiptpaperofup

to60feet)intotheprinter.Thethermalprintsideofthepaperwill

feedoutfacingtheoperator.Closethecoverandtearoffany

excesspaper.

Testing the signal strength

Certainenvironmentalfactorscanimpactthequalityandstrength

ofwirelesssignals,suchasconcretewallsandotherdevicesthat

usethesamefrequency.Youcanviewyourstatusintwoplaces:

-OntheCommServerWi-FiCommServerMainScreen

-OntheCommServerinformationpage

(symbollookslikeaniinadiamond)

Totestthestrengthofthesignalreachingyourterminal,

followthesesimplesteps.

Press the asterisk

/Star key

Press F1 for

CommServer

Press the 2nd

purple key from

the right, under

the tools symbol.

Select F4 for GPRS

DIAGNOSTICS. Terminal

will display diagnostic

report, including signal

strength.

PURCHASE

REFUND

SETTLEMENT

CORRECTION

PING

TROUBLESHOOT

REPAIR

GPRS DIAG

COMMSERVER

SOFTPAY-FDCC

GPRS

COMMSERVER

MM/DD/YY HH:MM

DIAGNOSTICS

MM/DD/YY HH:MM

Using the CHIP reader

PassthePINpadtoyourcustomersforcardentrysothey

maycompletetransactionsthemselves.Insertthecardintothe

CHIPreaderfaceup,withtheCHIPsidetowardtheterminal,until

itstops.Theymayfeelaslightclickasitmovesintoplace.

IftheCHIPreadfails,checkthecardpositionandtryagain.If

promptedtoswipethecard,usethecardreadertoswipethe

magneticstripeinstead.

Followtheremainingpromptstocompletethetransaction.Refer

toyourquickreferenceguideformoredetails.

Using the card reader

Withtheidlemessagedisplayed,selectthedesiredtransaction

type.Insertthecardintothecardreaderslotwiththemagnetic

stripeintheslotandfacingtheterminal.

Slidethecardineitherdirectionthroughtheslotwithoutstopping.

Ifthecardswipefails,checkthepositionofthemagneticstripe

andslidethecardagain.Iffailurepersists,thecard’sstripemaybe

damaged,andtheuserwillhavetomanuallyentertheaccount

numberonthekeypad.

Followremainingpromptsonthedisplaytocompletethe

transaction.Refertoquickreferenceguidefordetails.

Using the keypad

Usingthekeypad,theusercanselecttransactiontypesandenter

information.TheVx 670has16keysthatcanbeusedtoselect

numbers,letters,andtoenterdata.

Toenternumbersorletters,simplypresstheappropriatekey.

Forexample:

•TotypetheletterA,pressthenumber2,thenpress

[ALPHA}once

•FortheletterB,pressthenumber2,thenpress[ALPHA}twice

•FortheletterC,press2,then{ALPHA]threetimes

Signal Strength

Thesignalstrengthforthewirelessterminalisvisiblein

CommServer,representedbytheiconsbelowforeasyview.

    75-100%

    50-75%

    25-50%

    1-25%

    0%

1110

Optional Supplies

• Charging Base

Astandardchargingbaseholdstheterminalwhilecharging

when stationaryatyourplaceofbusiness.

• Full-Feature Base

Afull-featuredbaseholdstheterminalwhilechargingwhen

stationaryatyourplaceofbusiness.Italsoholdsasparebattery

andcomeswithadialbackupsolutionfortimeswhenyou

cannotgetaGPRSsignalbutdohaveaccesstoaphoneline.

• Holster

Allowsyoutokeepthedevicesecurelyattachedtoyourbelt.

• Car Charger

 Fordirectchargingviaanautomobilecigarettelighteroutlet.

Toorderanyoftheseoptionalsupplies,contactyoursales

representativeorcallcustomerserviceat800-291-7432(24X7)

©2012FirstDataCorporation.AllRightsReserved.Alltrademarks,servicemarksand

tradenamesreferencedinthismaterialarethepropertyoftheirrespectiveowners.

Vx670GPRS-SUG

FCC REQUIREMENTS

ThisequipmentcomplieswithPart68

oftheFCCrules.Onthebaseunitofthis

equipmentisalabelthatcontains,among

otherinformation,theFCCRegistration

NumberandRingerEquivalenceNumber

(REN)forthisequipment.IFREQUESTED,

THISINFORMATIONMUSTBEGIVENTO

THETELEPHONECOMPANY.

TheRENisusedtodeterminethenumber

ofdevicesthatmaybeconnectedtoa

telephoneline.

ExcessiveRENsonatelephonelinemay

resultinthedevicesnotringinginresponse

toanincomingcall.Inmostbutnotall

areas,thesumofRENsshouldnotexceed

five(5.0).Tobecertainofthenumberof

devicesthatmaybeconnectedtoaline,as

determinedbythetotalRENs,contactthe

localtelephonecompany.

Ifyourequipmentcausesharmtothe

telephonenetwork,thetelephone

companymaydiscontinueyourservice.

Ifyouexperiencetroublewiththis

telephoneequipment,ourcustomer

serviceandphonenumberforinformation

onobtainingserviceorrepairs.The

telephonecompanymayaskthatyou

disconnectthisequipmentfromthe

networkuntiltheproblemhasbeen

correctedoruntilyouaresurethatthe

equipmentisnotmalfunctioning.This

equipmentmaynotbeusedoncoin

serviceprovidedbythetelephone

company.Connectiontopartylinesis

subjecttostatetariffs.

Aplugandjackusedtoconnectthis

equipmenttothepremiseswiringand

telephonenetworkmustcomplywith

theapplicableFCCPart68rulesand

requirements.Acomplianttelephone

cordandmodularplugisprovidedwitht

hisproduct.Itisdesignedtobeconnected

toacompatiblemodularjackthatisalso

compliant.Seeinstallationinstructionsfor

details.

NOTICE:Thisequipmentmeetsthe

applicableIndustryCanadaTerminal

EquipmentTechnicalSpecifications.Thisis

confirmedbytheregistrationnumber.The

abbreviation,IC,beforetheregistration

numbersignifiesthatregistrationwas

performedbasedonaDeclarationof

ConformityindicatingthatIndustryCanada

technicalspecificationsweremet.Itdoes

notimplythatIndustryCanadaapproved

theequipment.

AVIS:Leprésentmatérielestconforme

auxspécificationstechniquesd’Industrie

Canadaapplicablesaumatérielterminal.

Cetteconformitéestconfirméeparle

numérod’enregistrement.LesigleIC,

placédevantlenumérod’enregistrement,

signifiequel’enregistrements’est

effectuéconformémentàunedéclaration

deconformitéetindiquequeles

spécificationstechniquesd’Industrie

Canadaontétérespectées.Iln’implique

pasqu’IndustrieCanadaa

approuvélematériel.

NOTICE:TheRingerEquivalenceNumber

(REN)forthisterminalequipmentis

09B.TheRENassignedtoeachterminal

equipmentprovidesanindicationofthe

maximumnumberofterminalsallowedto

beconnectedtoatelephoneinterface.The

terminationonaninterfacemayconsistof

anycombinationofdevicessubjectonlyto

therequirementthatthesumoftheRinger

EquivalenceNumbersofallthedevices

doesnotexceedfive.

AVIS:L’indiced’équivalencedela

sonnerie(IES)duprésentmatérielest

de09B.L’IESassignéàchaquedispositif

terminalindiquelenombremaximalde

terminauxquipeuventêtreraccordésà

uneinterfacetéléphonique.Laterminaison

d’uneinterfacepeutconsisterenune

combinaisonquelconquededispositifs,à

laseuleconditionquelasommed’indices

d’équivalencedelasonneriedetousles

dispositifsn’excèdepas5.

FCC STATEMENT

ThisEquipmenthasbeentestedand

foundtocomplywiththelimitsforaClass

Adigitaldevice,pursuanttopart15of

theFCCRules.Theselimitsaredesigned

toprovidereasonableprotectionagainst

harmfulinterferencewhentheequipment

isoperatedinacommercialenvironment.

Thisequipmentgenerates,uses,andcan

radiateradiofrequencyenergyand,ifnot

installedandusedinaccordancewiththe

instructionmanual,maycauseharmful

interferencetoradiocommunications.

Operationofthisequipmentina

residentialareaislikelytocauseharmful

interferenceinwhichcasetheuserwillbe

requiredtocorrecttheinterferenceathis

ownexpense.

20610312

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