Wow tv plus User manual

Quick Reference Guide
Please read the user manual before operating the WOW! tv+ Box
WOW! tv+ Box
www.wowway.com
Model: WOWtv
Model: DV8519
NETWORK

Quick Reference Guide
Please read the user manual before operating the WOW! tv+ Box
WOW! tv+ Box
www.wowway.com
Model: WOWtv
Model: DV8519
NETWORK

Safety instructions
Please keep the product in horizontal position. Do not place any items on
top of the set top box.
Please use the power adapter provided by the manufacturer. Do not use
damaged power cords or plugs. If your power cord is damaged or
missing, contact WOW! for assistance.
Avoid exposing equipment to moisture or liquid to avoid injury or
damaging equipment.
Please do not disassemble or modify the TV box to avoid injury or
damaging the equipment.
Please keep the TV box away from any heat sources to avoid damage.
Keep the device in a dry and well-ventilated area away from dust that
could cause fire or electric shock
Promptly turn off and unplug the device if the device is emitting smoke or
any unpleasant odor.
Please unplug the device’s power adapter when not in use for long periods
of time.
Accessory List
Please open the package and check the following accessories:
WOW!tv+ Box Remote Control(1) Power Adapter (1)
HDMI Cable (1) User Manual (1)
NETWORK

NETWORK
Hardware Structure
●Front Panel
●Left Side Panel
● Back Panel
●
Right Side Panel
Standby
Power
IR
Network
USB USB
Ethernet AV output HDMI output
USB Port 1 USB Port 2RESET
DC IN
AV HDMI
5.0V 2.0A

Remote Control
Google Assistant: Press the
Google Assistant button on your
remote to quickly search 500,000+
movies and shows, get
recommendations to match your
mood, control smart home devices,
and more.
Universal Power: Power off all
devices or go into standby mode.
Microphone: Speak into this for
voice functionality.
Set Recordings: Select the
recordings button to set a
recording.
Video Controls: Use the pause
and play button to control content
streaming. Use the fast forward
INPUT: Use the INPUT key to
ensure that you are on the correct
INPUT (source) for WOW! tv+.
WOW! tv+ Home Screen:
Select the Home Icon to go to the
WOW! tv+ home screen.
Mini Guide: Access the mini
guide while watching live
channels.
Adding to Favorites: Select the
bookmark key to add a title to
your favorites.
Info: Select to see information
about the content you are viewing.
Last: Select to go to the last
viewed channel.
Settings: Press to access settings
for WOW! tv+, such as parental
controls and purchase pin code.
Mute Audio: Press to mute
audio.
Back: Press to go back to the last
menu option.
TV Guide: Press to go to the TV
Bluetooth Pairing: Press and
Guide menu.
hold HOME and OK at the same
time.
Netflix and Amazon Prime Buttons: By selecting these, you will be taken directly into
the Amazon Prime or Netflix applications. To return to the WOW! tv+ application, simply
select the HOME button.

Connecting your WOW! tv+ Box
Please refer to below instructions to connect TV, Power, Network and other devices.
Rear Panel Connection
Step 1: Connect to the TV
Connect HDMI cable tothe back of your box, then connect the other end of the HDMI
cable tothe HDMI port of yourtelevision. Note which HDMI port on yourTV you have
connected to, typically each HDMI port is numbered. Ensure that yourTV is set tothat
HDMI number, using the INPUT button on your remote.
If connecting an AV cable, connect tothe AV port of the TV box and TV set. If using an
AV connection, set yourTV input to “component” (AV Cable not included).
Please note: only one cable is required, eitherthe HDMI or AV cable. HDMI is the
recommended method of connection.
Step 2: Connect to the Network (Internet)
You may connect to your network using either ethernet, or WIFI (wireless) connection.
To connect to using an ethernet cable, simply connect one end of the ethernet cable
to the ethernet (LAN, RJ45) port of the WOW!TV box, and the other end of the ethernet
cable tothe router port of your home network.
Power Input
AV HDMI
5.0V 2.0A
TV
Internet Connection

To connectusing WIFI (wirelessnetwork), first power on your box (Step 3). Once you
have powered on your box, the on-screen guide will walk you through the set-up process,
which includes connecting to a wireless network (WIFI).
Step 3: Connect to Power
Insert power adapter into wall outlet first, then connect the power adapter tothe TV box.
After the power is on, the WOW! tv+ box will turn on automatically.
Note: Before powering on, please switch the si gnal input of the TV to correct
source.
Tips: The WOW!t+ box supports wireless connection (WIFI). If you have already set up
your box, and it is not connected tothe internet, simply go to yourWOW!tv+ Settings →
Network to find and connect to yourWOW! wireless network.
Troubleshooting
Issue
Possible reason
Solution
No display after
poweringon
The power cord is not
properly connected.
If the power is properly
connected, check your
INPUT
Make sure the device is connected to
power and voltage is normal. If device is
powered on, ensure that the TV is
powered on and working.
HDMI Input on yourTV must match the
INPUT that your HDMI cable is plugged
into on yourTV.
TV has images but
no sound
Audio cable is not connected Re-connect the Audio cable
TV Box is on MUTE Please press mute button to restore
volume
Audio setting is abnormal
Please enter the audio and video
Settings menu, select the appropriate
sound channel and language
Volume is too low
Turn up the volume, make sure TV is
not muted
Fail to connect to the
network (internet)
Ethernet cable is not properly
connected
Please reconnect the cable.
Wi-Fi is turned off or the
signal is too weak
Please restart the Wi-Fi or adjust the
position of the device tothe router.
No Connectivity If using ethernet, replace ethernet
cable. Make sure the router is on.

Remote Control
Failure
Remote control is not in the
correct direction
Please aim the remote’s sensor at the
front panel’s sensor and try again and
make sure there are no obstructions
blocking between the remote and TV
box
Remote control voltage is
too low
Please replace batteries
Remote control is broken
Please contact WOW! Care for
replacement.
Technical Specifications
CPU ARM Quad 64-bit Cortex-A55
Android OS Android 10
Video output HDMI2.1, AV
Video format
AV1 MP-10 4K*2K@60fps, H.265 HEVC Mp-10
4K*2K@60fps,VP9 4K*2K @60fps, AVS2-P2 4K*2K@60fps,
H.264 AVC 4K*2K@30fps, MPEG1/2/4 ASP, VC-1,
RealVideo8/9/10 and other video formats
Audio format AAC, WAV, MP3 and other audio formats
Photo format JPG, BMP, PNG and other photo formats
Network
Wi-Fi 2.4G/5.0GHz 802.11 a/b/g/n/ac
RJ45 Interface 10M/100M adaptive
Operation temperature 0℃~40℃
Power
Input: AC100-240V 50/60Hz
Output: DC 5.0V/2.0A
Power consumption <10W
TM
Google, Android, Google Play and YouTube are trademarks of Google LLC.

FCC Statement
FCC ID: 2AW68-W8919B
FCC Caution: Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate this equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or
transmitter.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and receiver.
-- Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
-- Consult the dealer or an experienced radio/TV technician for help.
To maintain compliance with FCC’s RF Exposure guidelines, This equipment should be installed and
operated with minimum distance between 20cm the radiator your body: Use only the supplied antenna.
The device is restricted to indoor use only when operating in 5150 to 5350MHz frequency range.