WTI TSM-8 User manual

WTI Part No. 14023
Rev. J
TSM Series
Serial Console Servers
RSM Series
Remote Site Managers
RSM-8R8 Series
Remote Site Managers with Power Control
User's Guide

i
Warnings and Cautions:
Installation Instructions
Secure Racking
If Secure Racked units are installed in a closed or multi-unit rack assembly, they may
require further evaluation by Certification Agencies. The following items must be
considered.
1. The ambient within the rack may be greater than room ambient. Installation
should be such that the amount of air flow required for safe operation is not
compromised. The maximum temperature for the equipment in this environment is
45°C. Consideration should be given to the maximum rated ambient.
2. Installation should be such that a hazardous stability condition is not achieved due
to uneven loading.
Input Supply
1. Check nameplate ratings to assure there is no overloading of supply circuits that
could have an effect on overcurrent protection and supply wiring.
2. When installing 48 VDC rated equipment, it must be installed only per the following
conditions:
A. Connect the equipment to a 48 VDC supply source that is electrically isolated
from the alternating current source. The 48 VDC source is to be connected to
a 48 VDC SELV source.
B. Input wiring to terminal block must be routed and secured in such a manner
that it is protected from damage and stress. Do not route wiring past sharp
edges or moving parts.
C. A readily accessible disconnect device, with a 3 mm minimum contact gap,
shall be incorporated in the fixed wiring.
Grounding
Reliable earthing of this equipment must be maintained. Particular attention should
be given to supply connections when connecting to power strips, rather than direct
connections to the branch circuit.
No Serviceable Parts Inside; Authorized Service Personnel Only
Do not attempt to repair or service this device yourself. Internal components must be
serviced by authorized personnel only.
• ShockHazard-DoNotEnter
• LithiumBattery
CAUTION:Dangerofexplosionifbatteryisincorrectlyreplaced.Replace
onlywithsameorequivalenttyperecommendedbythemanufacturer.
Discardusedbatteriesaccordingtothemanufacturer'sinstructions.

ii
Warnings and Cautions
Disconnect Power
If any of the following events are noted, immediately disconnect the unit from the outlet
and contact qualified service personnel:
1. If the power cord becomes frayed or damaged.
2. If liquid has been spilled into the device or if the device has been exposed to rain
or water.
Disconnect Power Before Servicing
Before attempting to service or remove this unit, please make certain to disconnect the
power supply cable from the power source.
Two Power Supply Cables
Note that TSM-DPS series units and RSM-8R8 series units feature two separate power
inlets, and a separate power supply cable for each power inlet. Make certain to
disconnect both power supply cables from their power source before attempting to
service or remove the unit.
Modem Cables
CAUTION: To reduce the risk of fire, use only No. 26 AWG or larger (e.g., 24 AWG) UL
Listed or CSA Certified Telecommunication Line Cord.

iii
Agency Approvals
FCC Part 15 Regulation
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated
in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation
WARNING: Changes or modifications to this unit not expressly approved by
the party responsible for compliance could void the user’s authority to operate
the equipment
EMC, Safety, and R&TTE Directive Compliance
The CE mark is affixed to this product to confirm compliance with the following
European Community Directives:
• CouncilDirective89/336/EECof3May1989ontheapproximationofthelaws
ofMemberStatesrelatingtoelectromagneticcompatibility;
 and
• CouncilDirective73/23/EECof19February1973ontheharmonizationof
thelawsofMemberStatesrelatingtoelectricalequipmentdesignedforuse
withincertainvoltagelimits;
 and
• CouncilDirective1999/5/ECof9Marchonradioequipmentand
telecommunicationsterminalequipmentandthemutualrecognitionoftheir
conformity.
Industry Canada - EMI Information
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
This product meets the applicable Industry Canada technical specifications
The Ringer Equivalence Number is an indication of the maximum number of devices
allowed to be connected to a telephone interface. The termination on an interface may
consist of any combination of devices subject only to the requirement that the sum of
the RENs of all the devices does not exceed five.

iv
Table of Contents
1. Introduction.............................................................1-1
2. UnitDescription..........................................................2-1
2.1. Front Panel (TSM Series) ................................................2-1
2.2. Back Panel (TSM Series) ................................................2-2
2.3. Back Panel (TSM-DPS Series and TSM-DPE Series) . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
2.4. Front Panel (RSM Series) ................................................2-5
2.5. Back Panel (RSM Series) ................................................2-6
2.6. RSM-8R8 Series - Front Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
2.7. RSM-8R8-DE Series - Front Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
2.8. RSM-8R8 Series - Back Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
2.9. Front Panel Button Functions ............................................2-10
3. GettingStarted..........................................................3-1
3.1. Apply Power to the TSM/RSM ............................................3-1
3.2. Connect Your PC to the TSM/RSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
3.3. Communicating with the TSM/RSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
3.4. Connecting Ports and Switching Outlets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
4. HardwareInstallation.....................................................4-1
4.1. Connecting the Power Supply Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
4.1.1. Connect the TSM/RSM to Your Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
4.1.2. Installing the Power Supply Cable Keeper . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
4.1.3. DC Powered Units ...............................................4-2
4.2. Connecting the Network Cable ...........................................4-2
4.3. The Internal Modem Port ................................................4-2
4.4. Connection to Switched Outlets (RSM-8R8 Series Units Only) . . . . . . . . . . . . . . . . . . . 4-3
4.5. Connecting Devices to the TSM/RSM Serial Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
5. BasicConfiguration......................................................5-1
5.1. Communicating with the TSM/RSM Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
5.1.1. The Text Interface ...............................................5-1
5.1.2. The Web Browser Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
5.1.3. Access Via PDA .................................................5-3
5.2. Configuration Menus ...................................................5-4
5.3. Defining System Parameters .............................................5-5
5.3.1. The Real Time Clock and Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
5.3.2. The Invalid Access Lockout Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
5.3.3. Log Configuration ..............................................5-13
5.3.3.1. The Audit Log and Alarm Log Configuration Options . . . . . . . . . . . 5-13
5.3.3.2. The Temperature Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14
5.3.3.3. Reading, Downloading and Erasing Logs . . . . . . . . . . . . . . . . . . . . 5-14
5.3.4. Callback Security ...............................................5-15
5.3.5. Scripting Options ...............................................5-16
5.3.5.1. Automated Mode .......................................5-18
5.3.6. Power Configuration (RSM-8R8-CM Series Units Only) . . . . . . . . . . . . . . . . . 5-19
5.4. User Accounts .......................................................5-20
5.4.1. Command Access Levels ........................................5-20
5.4.2. Granting Serial Port Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-21
5.4.3. Granting Plug Access (RSM-8R8 Series Units Only) . . . . . . . . . . . . . . . . . . . 5-22

Table of Contents
v
5. BasicConfiguration(continued)
5.5. Managing User Accounts ...............................................5-23
5.5.1. Viewing User Accounts ..........................................5-23
5.5.2. Adding User Accounts ..........................................5-23
5.5.3. Modifying User Accounts ........................................5-26
5.5.4. Deleting User Accounts ..........................................5-26
5.6. The Plug Group Directory ..............................................5-27
5.6.1. Viewing Plug Groups ............................................5-28
5.6.2. Adding Plug Groups ............................................5-28
5.6.3. Modifying Plug Groups ..........................................5-29
5.6.4. Deleting Plug Groups ...........................................5-29
5.7. Defining Plug Parameters - (RSM-8R8 Series Units Only) . . . . . . . . . . . . . . . . . . . . . . 5-30
5.7.1. The Boot Priority Parameter (RSM-8R8 Series Units Only) . . . . . . . . . . . . . . 5-32
5.7.1.1. Example 1: Change Plug 3 to Priority 1 . . . . . . . . . . . . . . . . . . . . . 5-32
5.7.1.2. Example 2: Change Plug 4 to Priority 2 . . . . . . . . . . . . . . . . . . . . . 5-33
5.8. Serial Port Configuration ...............................................5-34
5.8.1. RS232 Port Modes ..............................................5-35
5.8.2. The Serial Port Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-36
5.8.3. Copying Parameters to Several Serial Ports (Text Interface Only) . . . . . . . . . 5-43
5.9. Network Configuration .................................................5-44
5.9.1. Network Port Parameters ........................................5-46
5.9.2. Network Parameters ............................................5-47
5.9.2.1. Modem Pooling ........................................5-51
5.9.3. IP Security ....................................................5-52
5.9.3.1. Adding IP Addresses to the Allow and Deny Lists . . . . . . . . . . . . . 5-53
5.9.3.2. Linux Operators and Wild Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-54
5.9.3.3. IP Security Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-54
5.9.4. Static Route ...................................................5-55
5.9.5. Domain Name Server ...........................................5-55
5.9.6. SNMP Access Parameters .......................................5-56
5.9.7. SNMP Trap Parameters ..........................................5-58
5.9.8. LDAP Parameters ..............................................5-59
5.9.8.1. Adding LDAP Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-61
5.9.8.2 Viewing LDAP Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-62
5.9.8.3. Modifying LDAP Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-62
5.9.8.4. Deleting LDAP Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-62
5.9.9. TACACS Parameters ............................................5-63
5.9.10. RADIUS Parameters ............................................5-66
5.9.10.1. Dictionary Support for RADIUS . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-67
5.9.11. Email Messaging Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-69
5.10. Save User Selected Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-70
5.10.1. Restore Configuration ...........................................5-70
6. RebootOptions..........................................................6-1
6.1. Ping-No-Answer Reboot .................................................6-2
6.1.1. Adding Ping-No-Answer Reboots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
6.1.2. Viewing Ping-No-Answer Reboot Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
6.1.3. Modifying Ping-No-Answer Reboot Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
6.1.4. Deleting Ping-No-Answer Reboot Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
6.2. Scheduled Reboot .....................................................6-5
6.2.1. Adding Scheduled Reboots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
6.2.2. Viewing Scheduled Reboot Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
6.2.3. Modifying Scheduled Reboots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
6.2.4. Deleting Scheduled Reboots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6

Table of Contents
vi
7. AlarmConfiguration......................................................7-1
7.1. The Over Current Alarms (RSM-8R8-CM Series Only) . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
7.1.1. Over Current Alarms - Load Shedding and Auto Recovery . . . . . . . . . . . . . . . 7-4
7.2. The Over Temperature Alarms ............................................7-6
7.2.1. Over Temperature Alarms - Load Shedding and Auto Recovery . . . . . . . . . . . 7-8
7.3. The Lost Communication Alarm ..........................................7-10
7.4. The Ping-No-Answer Alarm .............................................7-12
7.4.1. Ping-No-Answer Notification - TSM and RSM Series Units . . . . . . . . . . . . . . 7-12
7.4.1.1. Defining Ping No Answer IP Addresses -
TSM and RSM Series Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12
7.4.1.2. Configuring the Ping No Answer Alarm -
TSM and RSM Series Units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
7.4.2. Ping-No-Answer Alarm - RSM-8R8 Series Units . . . . . . . . . . . . . . . . . . . . . . . 7-15
7.5. The Serial Port Invalid Access Lockout Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-17
7.6 The Power Cycle Alarm ................................................7-19
7.7. Buffer Threshold Alarm .................................................7-20
7.8. The Plug Current Alarm (RSM-8R8-CM Series Only) . . . . . . . . . . . . . . . . . . . . . . . . . 7-22
7.9. The No Dialtone Alarm .................................................7-25
7.10. The Lost Voltage Alarm (Dual Power Inlet Units Only) . . . . . . . . . . . . . . . . . . . . . . . . 7-27
8. TheStatusScreens.......................................................8-1
8.1. Product Status ........................................................8-1
8.2. The Network Status Screen ..............................................8-1
8.3. The Port Status Screen .................................................8-2
8.4. The Port and Plug Status Screens (RSM-8R8 Series Units Only) . . . . . . . . . . . . . . . . . 8-3
8.5. The Plug Group Status Screen (RSM-8R8 Series Units Only) . . . . . . . . . . . . . . . . . . . 8-4
8.6. The Current Metering Status Screen (RSM-8R8-CM Series Only) . . . . . . . . . . . . . . . . 8-5
8.7. The Current History Screen (RSM-8R8-CM Series Only) . . . . . . . . . . . . . . . . . . . . . . . 8-6
8.8. The Power Range Status Screen (RSM-8R8-CM Series Only) . . . . . . . . . . . . . . . . . . . 8-7
8.9. The Power History Screen (RSM-8R8-CM Series Only) . . . . . . . . . . . . . . . . . . . . . . . . 8-8
8.10. The Port Diagnostics Screen .............................................8-9
8.11. Alias Status Screen ....................................................8-9
8.12. The Port Parameters Screens ...........................................8-10
8.13. The Event Logs .......................................................8-11
8.13.1. The Audit Log .................................................8-11
8.13.2. The Alarm Log .................................................8-11
8.13.3. The Temperature Log ...........................................8-11
9. Operation...............................................................9-1
9.1. Connecting and Disconnecting Serial Ports - Text Interface . . . . . . . . . . . . . . . . . . . . . 9-1
9.1.1. Any-to-Any Mode ................................................9-1
9.1.1.1. Connecting Ports - Text Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
9.1.1.2. Disconnecting Ports - Text Interface . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
9.1.1.3. The Port Control Screen - Web Browser Interface . . . . . . . . . . . . . . 9-6
9.1.1.4. Defining Hunt Groups - Text Interface . . . . . . . . . . . . . . . . . . . . . . . . 9-7
9.1.2. Passive Mode ..................................................9-8
9.1.3. Buffer Mode ....................................................9-8
9.1.3.1. Reading Data from Buffer Mode Ports - Text Interface . . . . . . . . . . . 9-8
9.1.3.2. Port Buffers ............................................9-10
9.1.4. Modem Mode .................................................9-11
9.1.5. Modem PPP Mode .............................................9-11
9.2. Controlling Power - Web Browser Interface (RSM-8R8 Series Only) . . . . . . . . . . . . . 9-12
9.2.1. The Plug Control Screen - Web Browser Interface . . . . . . . . . . . . . . . . . . . . . 9-12
9.2.2. The Plug Group Control Screen - Web Browser Interface . . . . . . . . . . . . . . . 9-13

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vii
9. Operation(continued)
9.3. Controlling Power - Text Interface (RSM-8R8 Series Units Only) . . . . . . . . . . . . . . . . 9-14
9.3.1. The Port and Plug Status Screen - Text Interface . . . . . . . . . . . . . . . . . . . . . . 9-14
9.3.2. Switching and Reboot Commands - Text Interface . . . . . . . . . . . . . . . . . . . . 9-15
9.3.2.1. Applying Commands to Several Plugs - Text Interface . . . . . . . . . . 9-17
9.4. The SSH/Telnet Connect Function (Web Browser Interface Only) . . . . . . . . . . . . . . . 9-18
9.4.1. Initiating an SSH Shell Session via the Web Browser Interface . . . . . . . . . . . 9-18
9.4.2. Initiating a Telnet Session via the Web Browser Interface . . . . . . . . . . . . . . . 9-19
9.5. Manual Operation .....................................................9-20
9.6. Logging Out of Command Mode .........................................9-20
10.Telnet&SSHFunctions..................................................10-1
10.1. Network Port Numbers .................................................10-1
10.2. SSH Encryption ......................................................10-1
10.3. The Direct Connect Feature ............................................10-2
10.3.1. Standard Telnet Protocol, SSH and Raw Socket . . . . . . . . . . . . . . . . . . . . . . 10-2
10.3.2. Configuration ..................................................10-2
10.3.3. Connecting to a Serial Port using Direct Connect . . . . . . . . . . . . . . . . . . . . . 10-4
10.3.4. Terminating a Direct Connect Session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-6
10.4. IP Aliasing ...........................................................10-7
10.5. Creating an Outbound Telnet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-8
10.6. Creating an Outbound SSH Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-9
11.SyslogMessages.......................................................11-1
11.1. Configuration ........................................................11-1
12.SNMPTraps............................................................12-1
12.1. Configuration: ........................................................12-1
13.OperationviaSNMP.....................................................13-1
13.1. TSM/RSM SNMP Agent ................................................13-1
13.2. SNMPv3 Authentication and Encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-1
13.3. Configuration via SNMP ................................................13-2
13.3.1. Viewing Users .................................................13-3
13.3.2. Adding Users ..................................................13-3
13.3.3. Modifying Users ................................................13-3
13.3.4. Deleting Users .................................................13-3
13.4. Plug Control via SNMP (RSM-8R8 Series Units Only) . . . . . . . . . . . . . . . . . . . . . . . . . 13-4
13.4.1. Controlling Plugs ..............................................13-4
13.4.2. Controlling Plug Groups .........................................13-5
13.5. Configuring Serial Ports ................................................13-6
13.6. Viewing Unit Status via SNMP ...........................................13-6
13.6.1. Plug Status (RSM-8R8 Series Units Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-6
13.6.2. Unit Temperature Status .........................................13-6
13.7. Sending Traps via SNMP ...............................................13-7
14SettingUpSSLEncryption................................................14-1
14.1. Creating a Self Signed Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-2
14.2. Creating a Signed Certificate ............................................14-3
14.3. Downloading the Server Private Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-4
15.SavingandRestoringConfigurationParameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15-1
15.1. Sending Parameters to a File ............................................15-1
15.1.1. Downloading & Saving Parameters via Text Interface . . . . . . . . . . . . . . . . . . 15-1
15.1.2. Downloading & Saving Parameters via Web Browser Interface . . . . . . . . . . . 15-2
15.2. Restoring Downloaded Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15-2
15.3. Restoring Recently Saved Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15-3

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viii
16.UpgradingTSM/RSMFirmware............................................16-1
16.1. Firmware Upgrade Utility (Recommended) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-1
16.2. The Upgrade Firmware Function (Alternate Method) . . . . . . . . . . . . . . . . . . . . . . . . . 16-1
17.CommandReferenceGuide...............................................17-1
17.1. Command Conventions ................................................17-1
17.2. Command Summary ..................................................17-2
17.3. Command Set .......................................................17-3
17.3.1. Display Commands .............................................17-3
17.3.2. Control Commands .............................................17-7
17.3.3. Configuration Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-14
Appendices:
A. Specifications.........................................................Apx-1
A.1. Standard TSM Series Units and Standard RSM Series Units . . . . . . . . . . . . . . . . . . Apx-1
A.2. RSM-8R8 Series Units ................................................Apx-2
B. SerialInterfaceDescription..............................................Apx-3
B.1. Serial Port (RS232) ...................................................Apx-3
B.2. TSM and RSM-8R8 Series RJ45 Serial Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Apx-4
B.3. RSM Series DB9M Serial Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Apx-5
C. ConnectingDevicestoRJ45SerialPorts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Apx-6
C.1. Straight RJ-45 Cables and Rollover RJ-45 Cables . . . . . . . . . . . . . . . . . . . . . . . . . . Apx-6
C.2. Connecting DB-9M DTE Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Apx-7
C.3. Connecting DB-25F DTE Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Apx-8
C.4. Connecting DB-25F DCE Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Apx-9
C.5. Connecting RJ-45 DCE Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Apx-10
C.6. DX9F-NULL-RJ Snap Adapter .........................................Apx-10
D. CustomerService.....................................................Apx-11

Table of Contents
ix
List of Figures
2.1. Instrument Front Panel (Model TSM-24 Shown) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
2.2. Instrument Back Panel (Model TSM-8 Shown) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
2.3. Instrument Back Panel (Model TSM-24 Shown) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
2.4. Instrument Back Panel (Model TSM-40 Shown) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
2.5. Instrument Back Panel (Model TSM-24-DPE) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
2.6. Instrument Back Panel (Model TSM-40-DPE) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
2.7. Instrument Front Panel (Model RSM-8 Shown) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
2.8. Instrument Back Panel (Model RSM-8) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
2.9. Instrument Back Panel (Model RSM-16) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
2.10. RSM-8R8-1 & RSM-8R8-2 - Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
2.11. RSM-8R8-DE Series - Front Panel ............................................2-8
2.12. RSM-8R8-1 - Back Panel ...................................................2-9
2.13. RSM-8R8-2 - Back Panel ...................................................2-9
4.1. Terminal Block Assembly (TSM Series, DC Units Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
4.2. Terminal Block Assembly (RSM Series, DC Units Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
5.1. Boot Priority Example 1 ...................................................5-32
5.2. Boot Priority Example 2 ...................................................5-33
14.1. Web Access Parameters (Text Interface Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-1
B.1. TSM Series and RSM-8R8 Series RS232 Port Interface (RJ45) . . . . . . . . . . . . . . . . . . . Apx-3
B.2. RSM Series RS232 Port Interface (DB9) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Apx-3
C.1. Straight Cables ........................................................Apx-6
C.2. Rollover Cables ........................................................Apx-6
C.3. DX9F-DTE-RJ Snap Adapter Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Apx-7
C.4. Connecting DB-9M DTE Devices to an RJ-45 Serial Port on an RSM-8R8 . . . . . . . . . . Apx-7
C.5. DX25M-DTE-RJ Snap Adapter Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Apx-8
C.6. Connecting DB-25F DTE Devices to an RJ-45 Serial Port on an RSM-8R8 . . . . . . . . . . Apx-8
C.7. DX25M-DCE-RJ Snap Adapter Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Apx-9
C.8. Connecting DB-25F DCE Devices to an RJ-45 Serial Port on an RSM-8R8 . . . . . . . . . Apx-9
C.9. Connecting RJ-45 DCE Devices to the RSM-8R8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Apx-10
C.10. DX9F-NULL-RJ Snap Adapter Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Apx-10

1-1
1. Introduction
This User's Guide covers three WTI product lines: TSM Series Serial Console Servers,
RSM Series Remote Site Managers and RSM-8R8 Series Remote Site Managers with
Power Control. All three of these product lines are designed to simplify the process of
remotely managing vital network elements located at distant network equipment sites
and off-site facilities. The TSM and RSM lines both provide remote access to console
port command functions on faraway network elements. RSM-8R8 Series units provide
remote access to console ports on distant network equipment, and also include the
ability to remotely control power switching and reboot functions at the remote network
equipment site.
Security and Co-Location Features:
Secure Shell (SSHv2) encryption and address-specific IP security masks help to prevent
unauthorized access to command and configuration functions.
The TSM/RSM provides four different levels of security for user accounts: Administrator,
SuperUser, User and ViewOnly. The Administrator level provides complete access to
all serial port and switched plug functions, status displays and configuration menus.
The SuperUser level allows control of serial ports and plugs, but does not allow access
to configuration functions. The User level allows access to only a select group of
Administrator-defined serial ports and plugs. The ViewOnly level allows you to check
unit status, but does not allow control of serial ports or switched outlets or access to
configuration menus. The TSM/RSM includes full Radius, LDAP and TACACS capability,
DHCP, an IP Address filter and an invalid access lockout feature. An Audit Log records
all user access, login and logout times and command actions, and an Alarm Log
records user-defined alarm events.
Environmental Monitoring and Management:
The TSM/RSM can constantly monitor temperature levels, ping response and other
factors. If the TSM/RSM detects that user defined thresholds for these values have
been exceeded, the unit can promptly provide notification via email, SNMP, or Syslog.
When temperature readings exceed user-defined critical values, the TSM/RSM can also
intelligently decrease the amount of heat being generated within the rack by temporarily
shutting down nonessential devices; when readings return to acceptable levels, the
TSM/RSM can restore power to those devices to return to normal operating conditions.
The TSM/RSM also records temperature readings to a convenient log file.
In addition to the capabilities described above, RSM-8R8-CM series units include
current monitoring capabilities, allowing the unit to monitor and report current, power
and voltage conditions at remote equipment sites. If current or power usage exceeds
user-defined threshold values, the RSM-8R8-CM can also generate alarms and shut
down user-designated non-essential devices.

1-2
Introduction
WTI Management Utility
TSM/RSM units include the WTI Device Management Utility (DMU,) which allows you to
manage multiple WTI units via a single menu. For more information on the Management
Utility, please refer to the DMU User’s Guide, which can be downloaded from the WTI
web site at: http://www.wti.com/t-product-manuals.aspx.
Model Numbers Covered
This User’s Guide discusses several different models from our TSM Series, RSM Series
and RSM-8R8 Series product line. Throughout this User's Guide, all of these units are
referred to as the "TSM/RSM."
Typographic Conventions
^ (e.g. ^X) Indicates a control character. For example, the text
"^X" (Control X) indicates the [Ctrl] key and the [X]
key must be pressed simultaneously.
COURIER FONT Indicates characters typed on the keyboard.
For example, /RB or /ON 2.
[BoldFont] Text set in bold face and enclosed in square brackets,
indicates a specific key. For example, [Enter] or [Esc].
< > Indicates required keyboard entries:
For Example: /P <n>.
[ ] Indicates optional keyboard entries.
For Example: /P [n].

2-1
2. Unit Description
2.1. Front Panel (TSM Series)
As shown in Figure 2.1, the TSM front panel includes the following components:
 RESET: Can be used to restart the TSM operating system as described in
Section 2.9.
 DEFAULT: Can be used to initialize the TSM to default parameters as described in
Section 2.9.
 ON: Lights when AC Power is applied.
à RDY: (Ready) Flashes to indicate that the unit is operational.
 DCD: (Data Carrier Detect) Lights when the DCD signal is present.
 ACITIVITYLEDs: A series of LEDs, which will light when a CTS signal is detected,
and will flash during data transmission to indicate activity at the corresponding port.
• TSM-8 series units include 8 Activity LEDs
• TSM-24 series units include 24 Activity LEDs
• TSM-40 series units include 40 Activity LEDs.
STATUS
DEFAULT
RESET
ON RDY DCD
ACTIVITY
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24
www.wti.com TSM-24
Serial Console Manager
1 2 3 4 5 6
Figure 2.1: Instrument Front Panel (Model TSM-24 Shown)

2-2
Unit Description
2.2. Back Panel (TSM Series)
As shown in Figures 2.2, 2.3 and 2.4, the TSM Back Panel includes the following
components:
 PowerInlet: An IEC-320-C14 inlet, for connection to your 100 to 240 VAC power
supply.
Notes:
• 48VDCpoweredmodelsincludeaterminalblockassembly(see
Figure4.1)inplaceofthepowerinlet.Formoreinformation,pleasereferto
Section4.1.3.
• TSM-DPSseriesunitsandTSM-DPEseriesunitsincludetwoIEC-320-C14
powerinlets.Formoreinformation,pleaserefertoSection2.3.)
 PowerOn/OffSwitch Master Power Switch.
I
O
Ethernet 10/100 PHONE
ACT LINK
100 - 120V ~
50/60Hz 0.1-0.06A
SETUP
PORT
SERIAL PORTS
12345
Figure 2.2: Instrument Back Panel (Model TSM-8 Shown)
I
O
Ethernet 10/100 PHONE
ACT LINK
100 - 120V ~ 50/60Hz 0.1-0.06A
1 3 5 7 9 11 13 15
10 12 14 16
17 19 21 23
18 20 22 24
8 6 4 2
SETUP
PORT
1
2 3
4 5
Figure 2.3: Instrument Back Panel (Model TSM-24 Shown)
I
O
Ethernet 10/100 PHONE
ACT LINK
100 - 120V ~ 50/60Hz 0.1-0.06A
1 3 5 7 9 11 13 15
10 12 14 16
9 11 13 15
10 12 14 16
17 19 21 23
18 20 22 24
17 19 21 23
18 20 22 24
8642
SETUP
PORT
1
23
45
Figure 2.4: Instrument Back Panel (Model TSM-40 Shown)

2-3
Unit Description
 RS232SerialPorts: For connection to console ports on target devices. Standard
RJ45 connectors configured as DTE ports. The RS232 ports are similar to a serial
port on a PC. When connecting a modem, use a standard serial cable. When
connecting a PC or other DTE device, please refer to Section 4.5 and Appendix B
and Appendix C.
• TSM-8 series units include 8 Serial Ports.
• TSM-24 series units include 24 Serial Ports.
• TSM-40 series units include 40 Serial Ports.
à NetworkPort: An RJ45 Ethernet port for connection to your 10/100Base-T,
TCP/IP network. Note that the TSM features a default, IPv4 format IP address
(192.168.168.168). This allows you to connect to the unit without first assigning an
IP address. Note that the Network Port also includes two, small LED indicators for
Link and Data Activity. For more information on Network Port configuration, please
refer to Section 5.9.
Note: TSM-DPEseriesunitsincludetwoRJ45Ethernetports.Formore
information,pleaserefertoSection2.3.
 PhoneLinePort(InternalModemPort): When the Internal Modem is present, the
phone line port is used for connection to your external phone line.

2-4
Unit Description
2.3. Back Panel (TSM-DPS Series and TSM-DPE Series)
As shown in Figures 2.5 and 2.6, the TSM-DPS series and TSM-DPE series Back Panel
includes the following components:
 PowerInlets: Two IEC-320-C14 inlets, for connection to your primary and
secondary 100 to 240 VAC power supplies.
 RS232SerialPorts: For connection to console ports on target devices. Standard
RJ45 connectors configured as DTE ports. The RS232 ports are similar to a serial
port on a PC. When connecting a modem, use a standard serial cable. When
connecting a PC or other DTE device, please refer to Section 4.5 and Appendix B
and Appendix C.
• TSM-24-DPS series units and TSM-24-DPE series units include 24 Serial Ports.
• TSM-40-DPS series units and TSM-40-DPE series units include 40 Serial Ports.
 NetworkPorts: Two RJ45 Ethernet ports for connection to your primary and
secondary 10/100Base-T, TCP/IP networks. Note that the TSM features a default,
IPv4 format IP address (192.168.168.168). This allows you to connect to the unit
without first assigning an IP address. Note that each Network Port also includes
two, small LED indicators for Link and Data Activity. For more information on
Network Port configuration, please refer to Section 5.9.
Notes:
• ThetopNetworkPortisEthernetPort0;thebottomNetworkPortisEthernet
Port1.
• DualEthernetportsareonlyavailableonTSM-DPEseriesunits.Standard
TSM-DPSseriesunitsincludeonlyoneEthernetport.
• WhenconnectingyournetworkcabletoaTSM-DPEseriesunit(DualEthernet
Ports,)makecertaintoconnecttoPortETH0.
à PhoneLinePort(InternalModemPort): When the Internal Modem is present, the
phone line port is used for connection to your external phone line.
Ethernet
ACT LNK
ACT LNK PHONE LINE
100 - 120V ~ 50/60Hz 0.1-0.06A
1 3 5 7 9 11 13 15
10 12 14 16
17 19 21 23
18 20 22 24
8 6 4 2
A B
SETUP
PORT
1234
Figure 2.5: Instrument Back Panel (Model TSM-24-DPE)
Ethernet
ACT LNK
ACT LNK PHONE
100 - 120V ~ 50/60Hz 0.1-0.06A
1 3 5 7 9 11 13 15
10 12 14 16 18 20 22 24
33 35 37 39
34 36 38 40
25 27 29 3117 19 21 23
26 28 30 32
8642
A B
SETUP
PORT
1234
Figure 2.6: Instrument Back Panel (Model TSM-40-DPE)

2-5
Unit Description
2.4. Front Panel (RSM Series)
As shown in Figure 2.7, the RSM front panel includes the following components:
 CLEAR: Can be used to restart the RSM operating system as described in
Section 2.9.
 ON: Lights when AC Power is applied.
 SET: Can be used to initialize the RSM to default parameters as described in
Section 2.9.
à RDY: (Ready) Flashes to indicate unit is operational.
 ACTIVITYLEDs: A series of LEDs, which will light when a CTS signal is detected,
and will flash during data transmission to indicate activity at the corresponding port.
• RSM-8 series units include 8 Activity LEDs
• RSM-16 series units include 16 Activity LEDs
CLEAR SET
ON RDY ACTIVITY
1 2 3 4 5 6 7 8
www.wti.com RSM-8
Remote
Site Manager
1 2 3 4 5
Figure 2.7: Instrument Front Panel (Model RSM-8 Shown)

2-6
Unit Description
2.5. Back Panel (RSM Series)
As shown in Figures 2.8 and 2.9, the RSM Back Panel includes the following
components:
 PhoneLinePort(InternalModemPort): When the Internal Modem is present, the
phone line port is used for connection to your external phone line.
 NetworkPort: An RJ45 Ethernet port for connection to your 10/100Base-T,
TCP/IP network. Note that the RSM features a default, IPv4 format IP address
(192.168.168.168). This allows you to connect to the unit without first assigning an
IP address. Note that the Network Port also includes two, small LED indicators for
Link and Data Activity. For more information on Network Port configuration, please
refer to Section 5.9.
 RS232SerialPorts: For connection to console ports on target devices. Standard
DB9 connectors configured as DTE ports. The RS232 ports are similar to a serial
port on a PC. When connecting a modem, use a standard serial cable. When
connecting a PC or other DTE device, please refer to Section 4.5 and Appendix B
and Appendix C.
• RSM-8 series units include 8 Serial Ports.
• RSM-16 series units include 16 Serial Ports.
à PowerInlet: An IEC-320-C14 inlet, for connection to your 100 to 240 VAC power
supply. Note that RSM-16DC (-48 VDC powered models) include a terminal block
assembly (see Figure 4.2) in place of the power inlet. For more information, please
refer to Section 4.1.3.
 PowerOn/OffSwitch: Master Power Switch
O I
PHONE
LINE
10/100BaseT
LINK ACTIVITY
SYSTEM SETUP PORTS
(DTE)
12345678
1234
5
Figure 2.8: Instrument Back Panel (Model RSM-8)
O I
PHONE
LINE
10/100BaseT
LINK ACTIVITY 2
13
4
5
6
7
8
9
10
11
12
13
14
15
16
SYSTEM
SETUP
PORTS
(DTE)
123
3
4
5
Figure 2.9: Instrument Back Panel (Model RSM-16)

2-7
Unit Description
2.6. RSM-8R8 Series - Front Panel Components
As shown in Figure 2.10, the RSM-8R8 series front panel includes the following
components:
 PhoneLinePort(InternalModemPort): When the Internal Modem is present, the
phone line port is used for connection to your external phone line.
 NetworkPort: An RJ45 Ethernet port for connection to your 10Base-T or
100Base-T, TCP/IP network. Note that the RSM-8R8 features a default, IPv4 format
IP address (192.168.168.168). This allows you to connect to the unit without first
assigning an IP address. The Network Port also includes two LED indicators for
Link and Data Activity. For more information on port configuration, please refer to
Section 5.9.
Note: RSM-8R8-DEseriesunitsincludetwoRJ45Ethernetports.Formore
information,pleaserefertoSection2.7.
 SerialPorts: For connection to console ports on target devices. Standard RJ45
connectors configured as DCE ports. For more information on connecting devices
to the serial ports, please refer to Section 4.5 and Appendix B and Appendix C.
à ACTIVITYIndicators: A series of LEDs, which will light when a CTS signal
is detected, and will flash during data transmission to indicate activity at the
corresponding port.
 RESETButton: Restarts the RSM-8R4 as described in Section 2.9.
 DEFAULTButton: Switches all plugs Off or sets plugs to default values as
described in Section 2.9.
 ONIndicator: An LED Indicator which lights when AC Power is applied to
the unit.
 RDYIndicator: (Ready) Flashes to indicate that the unit is ready to receive
commands.
 DCDIndicator: The Data Carrier Detect indicator.
 OutputStatusIndicators: A series of eight LED indicators which light when power
is applied to the corresponding switched outlet.
Note:Providingthatpowerisstillpresentatthesecondarypowerinlet,the
OutputStatusindicatorswillblinkonandoffwhentheprimarypowersourceis
lostordisconnected.
Ethernet
PHONE
ACT LINK
www.wti.com RSM-8R8
Remote Site Manager
+
Power Control
SET UP SERIAL PORTS
1 2 3 4 5 6 7 8
ACTIVITY
1 2 3 4 5 6 7 8
RESET DEFAULT
STATUS
ON RDY DCD
OUTPUT STATUS
1234
5678
1 2 3 4 5 6 7 8 9 10
Figure 2.10: RSM-8R8-1 & RSM-8R8-2 - Front Panel

2-8
Unit Description
2.7. RSM-8R8-DE Series - Front Panel Components
As shown in Figure 2.11, the RSM-8R8-DE front panel includes the following:
 PhoneLinePort(InternalModemPort): When the Internal Modem is present, the
phone line port is used for connection to your external phone line.
 NetworkPorts: Two RJ45 Ethernet ports for connection to your primary and
secondary 10Base-T or 100Base-T, TCP/IP networks. Note that Ethernet Port 0
(ETH0) features a default, IPv4 format IP address (192.168.168.168). This allows
you to connect to the unit without first assigning an IP address. The Network Port
also includes two LED indicators for Link and Data Activity. For more information on
port configuration, please refer to Section 5.9.
Notes:
• ThetopNetworkPortisETH0;thebottomNetworkPortisETH1.
• DualEthernetportsareonlyavailableonRSM-8R8-DEseriesunits.Standard
RSM-8R8seriesunitsincludeonlyoneEthernetport.
• WhenconnectingyournetworkcabletoanRSM-8R8-DEseriesunit(Dual
EthernetPorts,)makecertaintoconnecttoPortETH0.
 SerialPorts: For connection to console ports on target devices. Standard RJ45
connectors configured as DCE ports. For more information on connecting devices
to the serial ports, please refer to Section 4.5 and Appendix B and Appendix C.
à ACTIVITYLEDs: A series of LEDs, which will light when a CTS signal is detected,
and will flash during data transmission to indicate activity at the corresponding port.
 RESETButton: Restarts the RSM-8R4 as described in Section 2.9.
 DEFAULTButton: Switches all plugs Off or sets plugs to default values as
described in Section 2.9.
 ONIndicator: An LED Indicator which lights when AC Power is applied to
the unit.
 RDYIndicator: (Ready) Flashes to indicate that the unit is ready to receive
commands.
 DCDIndicator: The Data Carrier Detect indicator.
 OutputStatusIndicators: A series of eight LED indicators which light when power
is applied to the corresponding switched outlet.
Note:Providingthatpowerisstillpresentatthesecondarypowerinlet,the
OutputStatusindicatorswillblinkonandoffwhentheprimarypowersourceis
lostordisconnected.
Ethernet
PHONE
ACT LNK
ACT LNK www.wti.com
RSM-8R8
Remote Site Manager
+
Power Control
SET UP SERIAL PORTS
1 2 3 4 5 6 7 8
ACTIVITY
1 2 3 4 5 6 7 8
RESET DEFAULT
STATUS
ON RDY DCD
OUTPUT STATUS
1234
5678
1 2 3 4 5 6 7 8 9 10
Figure 2.11: RSM-8R8-DE Series - Front Panel