Ww 8922u User manual

Model 8922U

BLUETOOTH®BODY ANALYSIS SCALE

WW Logo is the trademark of WW International, Inc. and is used under license by Conair Corporation.

The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such

marks by Conair Corporation and its afﬁliate, The Conair Group Ltd., is under license. Other trademarks and trade

names are those of their respective owners.

CONTENTS

PAGE 3 SAFETY CAUTIONS

PAGE 5 IMPORTANT BEFORE USE

PAGE 6 BLUETOOTH®BODY ANALYSIS FEATURES

PAGE 7 USING THE SCALE WITH THE WW BY CONAIR APP

PAGE 11 MEASURING YOUR WEIGHT ONLY

(WITHOUT USING THE CONAIR APP)

PAGE 15 BODY ANALYSIS MEASUREMENTS

(WITHOUT USING THE CONAIR APP)

PAGE 16 TROUBLE SHOOTING AND TIPS

PAGE 25 REPLACEMENT OF BATTERY

PAGE 26 GUARANTEE INFORMATION

PAGE 29 SAFE DISPOSAL INFORMATION

SAFETY CAUTIONS

• Use of this appliance is not recommended for people

wearing an electronic implant (heart pacemaker,

etc). Also, it will not work accurately for pregnant

women.

• Do not immerse in water or any other liquid.

• Keep the scale out of the reach of children.

• Do not drop the scale as this may damage the sensors.

• To clean the scale, use a damp cloth without using a

cleaning product. Make sure water does not penetrate

inside the appliance.

• Do not place anything on the surface of the scale.

• Always inspect the appliance before use for noticeable

signs of damage.

• Do not use if damaged, or if the appliance has been

dropped.

• In the event of damage, contact the Conair Customer

Care Line (refer to ‘UK After Sales Service’ for further

information).

• This product complies fully with all appropriate EU

and UK Legislation and the Standards relevant to this

type and class of appliance. We are an ISO9001:2015

certied company that continually evaluates our

Quality Management System performance. If you have

any queries regarding product safety and compliance,

please contact the Conair Customer Care Line (refer to

“UK After Sales Service” section.)

• The battery should be removed for safe disposal at the

end of its life.

• When the battery has run down, it should be disposed

of at a recycling centre to safeguard the environment.

If the battery leaks, avoid touching it and dispose of it

at a recycling centre.

• This scale is designed for home use only and is not

suitable for professional purposes.

• This appliance should only be used as described

within this instruction booklet. Please retain for future

reference.

IMPORTANT CHILD SAFETY

WARNING! Polythene bags over product or packaging

may be dangerous. To avoid danger of suffocation, keep

wrapper away from babies and children. This bag is not

a toy.

IMPORTANT! BEFORE USE:

1. Remove all packaging materials.

2. Remove the isolator tab from the battery compartment – without

opening the battery cover at the bottom of the scale, gently pull out the

isolator tab. (In case the tab cannot be pulled out, or if the scale display

does not work after you have pulled the isolator tab, remove the screw

from the battery cover and remove the cover. Gently pull out the isolator

tab or any pieces of it that may block the battery contacts. Ensure the

battery is installed correctly. Replace the battery cover and tighten the

screw again).

3. Your scale is now ready to use. For best accuracy, place scale on tile

or hardwood oor, rather than uneven, exible or soft ooring (such as

carpet).

4. Before use please select the unit of measurement you require. Press

the button on the underneath of the scale to select St and Lb, kg or Lb.

5. Place the scale on a at, level surface for accurate operation and safety.

6. This scale will not work accurately on carpet.

BLUETOOTH®BODY ANALYSIS SCALE

Congratulations on purchasing this WW Bluetooth®Body Analysis

Scale.

It is designed to work with the free WW Scales by Conair®app

to give you an easy-to-use way of tracking your measurements.

To download the app, go to the Apple®App Store or Google®store and

type “WW Scales by Conair®” into the search box. Or, you can go to

www.BTScalesByConair.co.uk and download the app there.

Once you have downloaded the app to your device, it will walk you through

the easy pairing and set-up process with the scale.

For guidance on setting up the app, pairing the scale, frequently asked

questions and support, go to www.BTScalesByConair.co.uk.

FEATURES:

• The app can be downloaded on smart-phones that are able to

download apps from the Apple app store or Google play.

• Track your body measurements the fun, interactive way with the WW

Body Analysis Bluetooth®Digital Bathroom Scale

• Bluetooth-enabled to allow you to easily sync with the free WW Scales

app by Conair®, Apple Health®, or GoogleFit®.

• Maximum weight capacity: 28st 8lb/182kg/400lb

• Record and track your body fat, body water, bone mass, BMI and muscle

mass.

• View your data through graphs and charts, or take a broad overview of

your health through the dashboard.

• Up to 10 users may track their measurements on this scale.

• Toughened glass platform

• Uses 3 AAA batteries (included)

INSTRUCTIONS FOR USE

IMPORTANT!

Did you know?

• Your scale works as a body analysis monitor even without the app – you

do not need a smart device to check your weight, body fat, body water,

bone mass, muscle mass or BMI!

• But you will need a smart device to set goals and track your progress

that are only available on the app.

• If you use other health and tness apps, and would like them to receive

data from your scale, the app will sync data to the Health app (Apple®)

and to the Google Fit®app (Android) and allow your favourite apps to

pull your data from there.

• If you travel without your scale, you can monitor your weight on any other

scale and enter it manually into the app.

USING THE SCALE WITH THE WW BY CONAIR®APP

WW Body Analysis Scale Bluetooth®Requirements:

This scale works with both iOS and Android operating systems.

*iOS devices using iOS 9 and above (iphone and apple devices)

* Android using Android 5 and up (smart phone and tablet devices)

Syncing Bluetooth®

This is a Bluetooth®enabled scale. It will try to broadcast a Bluetooth®

signal every time it is being used, even if you are not using it with the app,

or your smart device is out of range. Generally, you will see the following

in the scale display:

Bluetooth®symbol blinking:

Scale is trying to communicate with your smart device

Bluetooth®symbol stable and :

Bluetooth connection has been established

Bluetooth®symbol stable and X:

Pairing failed, no Bluetooth®connection, no data is being

transmitted

Bluetooth®symbol not visible: scale is in manual mode, no Bluetooth

connection, no data is being transmitted.

If a Bluetooth®connection cannot be established, the scale will still

measure and display all your data, as long as you are set up as a user on

the scale.

To start please select your unit of measurement – either St and Lb, Kg or

Lb – to do so please turn over the scale and press the unit button.

Once your weight has been displayed on the dashboard you can change

the units of measurement through MY ACCOUNT, SETTINGS then UNITS.

STEP 1

Download the WW Scales by Conair®UK scale app.

You can download the app from the App Store or Google Play.

Search “WW Scale”. Ensure you choose the UK version of the

app. If you are using an Apple tablet, you may need to select all

apps - not just tablet apps to nd it. So select iphone apps too on the top

left hand side of your tablet screen.

STEP 2

• Open the WW Scale app on your mobile device. Be sure the Bluetooth®

setting is turned on (go to your settings and check if Bluetooth®is turned

on).

• Select your unit of measurement on your scale – either stone (st)

pounds (lb) or kilograms (kg). You can easily make your selection on the

underneath of your scale.

• At this point make sure you USE THE WW APP TO USE YOUR SCALE

- DO NOT TRY TO GO INTO YOUR BLUETOOTH®SETTINGS AND

CONNECT TO THE SCALE

• At this stage you will need to follow the on-screen prompts. (You will

need your scale near you and activated in order for it to record your

details. It is necessary to complete your prole set-up in order for your

scale to track your measurements and create graphs and charts).

• On the rst screen you will see ‘PRESS HERE TO START’.

- Press PRESS HERE TO START

- Follow on screen instructions

• The scale will turn itself off after a short while. If you are in the middle of

set-up - just tap the scale again and it will wake -you can then continue

setup.

• When this is done you will be allowed to proceed to the next screen,

where you can connect to Google Fit®, or skip to set that up later.

• Your app will welcome you! And it will then allow you to connect your

scale to your mobile device. Tap the scale to turn it on to ensure you can

connect. Once connected you can select your user number.

• You are now able to start using your scale.

Transmitting data

After your device and scale have been paired, you can transmit data to the

device via Bluetooth®. You will see a Bluetooth®icon and a check mark on

your screen which indicates that you’re connected.

The scale has to be on (display lit up) in order to connect. Firmly tap the

scale with your foot to turn it on. With the app open, press CONNECT TO

SCALE on your device. Once the scale display is lit, the LCD display

will show a blinking Bluetooth®icon to show that it is attempting to

communicate with the app. At the same time, the app shows a Bluetooth®

symbol surrounded by blinking dots while trying to connect.

If your mobile device and the scale fail to connect, simply let the scale

display go off and then try again (make sure you tap the “connect to scale”

button on the app).

Once the app and the scale connect, you will see a stable Bluetooth®

symbol on the scale, along with a check mark, and the app will show a

Bluetooth®symbol and check mark on the bottom of the page as well.

Now you can step on the scale - make sure you remove your socks/tights!

Stand still while the scale takes your measurements and then displays

them in the app. The Bluetooth®symbol may be ashing at this point

whilst its transmitting the data.

Transmitting data to an Android phone or tablet

Before using the WW Scales by Conair® app with an Android device, always

ensure that your location services are switched to ‘on’, as the Bluetooth®

antenna relies on the GPS antenna to be on. If your location services are

switched off, you may have an issue connecting your device and scale via

Bluetooth®.

If you see an Error message come up on the scale. Stand away from the

scale, wait for it to turn off and try again.

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MEASURING YOUR WEIGHT ONLY

(WITHOUT USING THE CONAIR

APP)

• Firmly and sharply tap the centre of the scale with your foot.

• Whole screen appears

• Then wait for ‘0: 0.0’ to display

• Step on to the scale.

• Your weight displays.

• The scale turns off.

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BODY ANALYSIS MEASUREMENTS

(WITHOUT USING THE CONAIR®APP)

Personal Data Setting

Tap the platform rmly to activate the scale. The whole screen will appear.

Wait for “0: 0.0” to show, then press the SET button to enter into Personal

data setting mode.

User 2 will ash. Press the UP or DOWN button to

choose user number (user 2 to user 10). Press the

SET button to conrm. You can’t select user 1 if you

are not using the app.

The scale will now enter the Height setting mode.

Height will ash. Press the UP or DOWN button to

choose the height. If the scale is set to measure in st,

the height will display in feet and inches. If it is set to

measure in kgs, the height will display in cm.

Pressing and hold the UP or DOWN button to

advance numbers quickly. Press the SET button to

conrm the Height.

The scale will now switch to Age setting mode.

Age will ash. Press the UP or DOWN button to

choose the age (18 to 100). Pressing and holding the

UP or DOWN button will advance numbers quickly.

Press the SET button to conrm the Age.

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The scale will now enter the Gender setting mode.

Default icon will ash. Press the UP or DOWN button to choose between

female, and male. Press SET button to conrm selection. The scale will

display the user data for a few seconds and then will enter into body

analysis mode and “0:0.0” will appear on the display.

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Note 1: If you need to edit any of your personal data, you can do so while

the data is being displayed: Simply press the SET button and scale will

go back to the Personal data setting mode again. Follow the instructions

above.

Note 2: In the Personal data setting mode, the scale will return to standby

mode automatically if no button is pressed within 15 seconds, and already

entered data will not be saved. If that happens, simply repeat the Personal

data setting process described above.

User Recognition (when using the scale without the App)

After your initial setup on the scale, the scale will automatically recognize

you (based on your weight being within a certain range of your last

measured weight) and display your user number. User number will blink

for a few seconds, then become stable.

If an incorrect user number is displayed (which could happen if the weight

of another user of the scale is very close to yours), you can adjust to the

correct user number by manually pushing the up/down arrows until the

correct user number shows.

If the scale cannot establish a match with an existing user prole, the word

“user” will blink on the display. If you have a user number set up, you

can manually enter it now (push up/down arrows until your user number

shows).

YOU ARE NOW READY TO USE THE SCALE (without the app)

Operate the scale on a secure at oor. Tap on the platform rmly to

activate the scale. Wait until you see “0: 0.0” in kg mode or “0.0” in lb

mode, then press the UP or DOWN button to select your user number.

Your data (height, age, gender) will quickly display again.

Once the LCD shows «0: 0.0», you can step on the scale. Step on barefoot

with your feet either side of the scale and your weight balanced. If your

feet are not bare, the scale will not be able to take your body analysis

measurements and you will get an error reading.

After a few seconds, the LCD will show your body weight, body fat

percentage, body water percentage, BMI, bone mass and muscle mass

percentage for several seconds, and then turn off automatically.

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If you get an error reading, make sure you are stepping on the scale in bare

feet (no stockings or pantyhose). If you still get an error reading, your skin

may be too dry: Try rubbing a bit of lotion on the soles of your feet and

make sure not to slip on the platform of the scale.

NOTE: Your scale will also read error if your weight is below or above the

specications for the scale. Low battery warning: When the batteries are

critically low, the scale display will show “LO” and it is time to replace the

batteries (see battery replacement instructions).

NOTE: If you step on the scale before “0:0,0” appears or if your feet are

not aligned on the electrode area, the scale will not function properly.

TROUBLESHOOTING AND TIPS

I tap my scale but the display does not light up.

Make sure that you have pulled the battery isolator tab out of the battery

compartment on the bottom of the scale. If you have pulled the tab and the

display still does not light up, open the battery compartment: use a small

Philips screwdriver to loosen the screw, open the battery door and check

whether all parts of the tab have been removed. Ensure that the batteries

are inserted with correct polarity (see instructions moulded into the battery

compartment). Then close the battery door and tighten the screw again.

My app does not connect to my scale.

Your smartphone or tablet device and the scale communicate via

Bluetooth®connection. Make sure that your mobile device has Bluetooth®

turned on, or the app will not be able to get data from the scale. In order

to turn on Bluetooth®, go to your mobile device settings and slide the

Bluetooth®button to “on”. You can do this before you open the app. If

you forget, the app will remind you during the set-up or the connection

process. (After you change the setting, click on the app again and the app

will bring you back to the screen on which you were before.)

The scale has to be on (display lit up) in order to connect. Firmly tap the

scale with your foot to turn it on. With the app open, press CONNECT TO

SCALE. Once the scale display is lit, the LCD display will show a blinking

Bluetooth®icon to show that it is attempting to communicate with the

app. At the same time, the app shows a Bluetooth®symbol surrounded by

blinking dots while trying to connect. If your mobile device and the scale

fail to connect, simply let the scale display go off and then try again

(make sure you tap the “connect to scale” button on the app).

Once the app and the scale have connected, you will see a stable

Bluetooth®symbol on the scale. Stand still while the scale takes your

measurements and then displays them in the app.

Make sure to remove your socks to get a reading!

NOTE – You do not need to manually connect the scales Bluetooth®

in your smartphone or tablet device’s Bluetooth®settings. The scale

should connect automatically to your device if your Bluetooth®is

turned on.

Some users may have an issue with the Bluetooth®connectivity. A common

remedy is to clear the Bluetooth®cache on the device. To do this:

1. Go to Settings

2. Go to Apps

3. Hit 3 dots menu > Show System

4. Go to Bluetooth®Share

5. Tap Storage

6. Clear Data and Clear Cache

7. Bluetooth®connectivity should be better now. Note that this will clear

data of all devices the phone has previously paired with

Transmitting data to an Android phone or tablet

Before using the WW Scales by Conair®app with an Android device,

always ensure that your location services are switched to ‘on’, as the

Bluetooth®antenna relies on the GPS antenna to be on. If your location

services are switched off, you may have an issue connecting your device

and scale via Bluetooth®.

The app is telling me to turn Bluetooth®on.

Your mobile device and the scale communicate via Bluetooth®connection.

Make sure that your mobile device has Bluetooth®turned on, or the app

will not be able to get data from the scale. In order to turn on Bluetooth®,

go to your mobile device settings and slide the Bluetooth®button to “on”.

You can do this before you open the app. If you forget, the app will remind

you during the set-up or the connection process. (After you change the

setting, click on the app again and the app will bring you back to the

screen on which you were before.) If you are using an Android phone - you

may need to turn on your location too - as this is how bluetooth nds the

phone.

My scale only displays weight but no body fat, body water, etc and

other analysis results

Make sure that your feet are evenly aligned on the glass platform. The scale

electrode plate has to make contact with your bare feet in order to get the

readings. Do not wear socks or tights. If you step on the scale with bare

feet and the scale still does not read your body analysis measurements,

rub a little water or lotion into the soles of your feet – but be careful not to

slip on the glass surface of the scale.

Not all my measurements are showing up on the dashboard.

If you are using more than one mobile device, for instance, an iPad and an

iPhone, to communicate with your scale, your data will be stored in two

different places: the measurements you took with your iPad will show on

the dashboard of the app on your iPad and the measurements you took

with your iPhone will show on the dashboard of the app on your iPhone.

For data security and privacy reasons, we do not currently allow the data

from the scale to be stored anywhere but on the device which you use to

access the scale (with a few exceptions: if you consent to have your data

transferred to the Apple®Health or to Google Fit®, the data may be stored

by those entities and is subject to their respective privacy policies.)

If you travel without your scale, you can monitor your weight and body

analysis results on any other scale and then manually add the data into

the app.

What do the units of weight measurement mean on the scale?

The digits of the scale have been abbreviated

to allow for accuracy up to 50g.

The scales nal digit goes from 1-9, but this

number is a fraction of a whole pound (16

ounces).

As an example take the weight 10.8.4

- this is 10st 8lb 6.4 ounces - we have

abbreviated this as 0.4 of a pound (16÷ 0.4

= 6.4 ounces).

.1 = 1.6 ounces

.2 = 3.2 ounces

.3 = 4.8 ounces

.4 = 6.4 ounces

.5 = 8 ounces - (1/2 pound)

.6 = 9.6 ounces

.7 = 11.2 ounces

.8 = 12.8 ounces

.9 = 14.4 ounces.

TIPS

• If you need to add your weight manually (if you’re away from home) press

the + button on the top right hand corner of the app.

• Once your weight has been displayed on the dashboard you can change

the units of measurement through MY ACCOUNT, SETTINGS then

UNITS.

PAIRING

There are several different pairing options:

• One scale can pair with several mobile devices. For instance, a husband,

a wife and their teenage daughter can each have their own mobile device

and pair it to the same scale.

• The same person can pair several mobile devices to the scale. For

instance, the teenage daughter may pair both her iPad and her iPhone

to the same scale.

• The same mobile device can be used to pair to more than one scale. For

instance, you can pair to one WW’s scale in the downstairs bathroom

and to a different WW’s scale in the upstairs bathroom from the same

phone.

• You can’t have multiple users on one device with this scale.

RESETTING THE SCALE

If you wish to erase all user data, you can reset the scale: the reset button

is on the bottom of the scale. Insert a wire or paper clip into the hole

and push down (similar to a computer rest). The scale display will show

“Clr”. This will restore the factory settings and erase all user

information. If you delete the app from your phone all data

will be lost.

CONNECTING APP AND SCALE

Your smartphone or tablet device and the scale communicate via

Bluetooth®connection. Make sure that your mobile device has Bluetooth®

turned on, or the app will not be able to get data from the scale. In order