Warranty
Please read before using your equipment
Xtended Camera Support will warranty this product against defects in material and workmanship for a period of
one year from the date of invoice. XCS will pay parts and labor charges to repair or replace any manufacturers defect
under normal operating conditions for that 1 year period. The buyer will be responsible for all shipping charges.
This warranty does not cover, nor will the manufacturer be responsible for, damages caused by abuse, misuse,
negligence, accidents, or by acts of God. All warranties expressed or written will be voided if this equipment has been
damaged by abuse, misuse, negligence, or accident.
Your sled is covered under our “lifetime”free loaner program while your sled is at Xtended Camera Support Inc.
(XCS Inc) for repairs.
This is extended to the original owner, individual’s name that appears on bill of sale. XCS Inc will provide you with a
“loaner” piece of equipment to keep you operating free of charge while yours in for service at XCS Inc if the reason of
failure was due to component failure due to manufacturer defect, or component failure during normal use. If the
component failure is due to accident or circumstances out of your control, we will rent the piece of equipment to you
while yours is being repaired. The original owner is responsible for all shipping charges and a 1-3 work day shipping
return time of the loaned equipment.
At our discretion, we can and will revoke this “lifetime” free loaner program if the original owner is causing what
Xtended Camera Support Inc feels is unusual or excessive damage to the loaned equipment. If this is revoked, the
loanee is responsible for these damages and any loss of rentals due to these damages and/or the owner has outstanding
open invoices.
Thoughtful engineering and design have been made resulting in no serviceable parts inside all XCS equipment.
Care must be taken when using all your equipment. One should protect it from water, dirt, shock, and excessive heat.
Proper routine maintenance of your equipment should be done. After all, if the equipment fails, you stop working.
If you have any questions regarding care for any of this equipment, please call XCS and we will be glad to advise
you on any maintenance needed.
Proper care should be taken when shipping your equipment to protect it from shock damage.
At least 2.0” of a 4 lb. Ester foam (or equal) should surround your equipment at all times when shipping. Buy a quality
shipping case.
Unlike any sled ever designed before, it takes a knowledgeable operator to understand the technical hurdles and
advancements XCS has made with the Ultimate sled designs.
We understand you have many options for sleds out there and most of them are less expensive to purchase.
However, an informed operator can quickly weed out all the competition and only one manufacturer stands alone.
With proper care, this equipment will provide you with many years of service.
Thank you for choosing Xtended Camera Support Inc.
