Xerox PrimeLink B9100 User manual

VERSION 3.0
FEBRUARY 2023
702P08989
Xerox®PrimeLink®
B9100/B9110/B9125/
B9136 Copier/Printer
User Guide

© 2023 Xerox Corporation. All rights reserved. Xerox®is a trademark of Xerox Corporation in the United States and/
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Contents
Prod ct Symbols for Xerox®PrimeLink®B9100/B9110/B9125/B9136 Copier/Printer....... . . ................... . . ...........13
Safety................................................................................................................................................19
Notices and Safety ........................................................................................................................20
Electrical Safety ............................................................................................................................21
General G idelines..................................................................................................................21
Emergency Power Off..............................................................................................................21
Power Cord and Electrical S pply...............................................................................................21
Disconnect Device ..................................................................................................................22
Operational Safety ........................................................................................................................23
Operational G idelines ............................................................................................................23
Ozone Information .................................................................................................................23
Printer Location......................................................................................................................23
Printer S pplies ......................................................................................................................24
Laser Safety .................................................................................................................................25
North America Laser Safety......................................................................................................25
E ropean Union Laser Safety....................................................................................................25
Battery Safety ..............................................................................................................................26
Telephone Line Cord Safety.............................................................................................................27
Maintenance Safety ......................................................................................................................28
Cons mable Information................................................................................................................29
Environmental, Health, and Safety Contact Information . . . ................ . . . . . ................. . .................... . . ....... 30
Getting Started....................................................................................................................................31
Parts of the Printer.........................................................................................................................32
Internal Parts.........................................................................................................................33
D plex A tomatic Doc ment Feeder..........................................................................................34
User Interface (UI) .................................................................................................................34
Accessories...................................................................................................................................36
Feeding Accessories ................................................................................................................36
Finishing Accessories...............................................................................................................37
Power Options ..............................................................................................................................43
Power On ..............................................................................................................................43
Power Off..............................................................................................................................43
Power Saver...........................................................................................................................44
More Information..........................................................................................................................45
Printing..............................................................................................................................................47
Network Printing ...........................................................................................................................48
Printing with the PostScript Print Drivers...... . . . . . ................ . . . . . ................ . . .................... . ...............48
Printing with the PCL Print Drivers..............................................................................................48
Network Printing on Tabs................................................................................................................50
Network Printing on Tabs Using the PostScript and PCL Print Drivers........ . . . . . ................ . . ..................50

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Copying .............................................................................................................................................51
Copying Using the D plex A tomatic Doc ment Feeder..... . ................. . . . . . ................ . . . . . ................. . .... 52
Copying Using the Doc ment Glass..................................................................................................54
Selecting Copy Options for a DFA Finishing Device ........ . . .................... . ................. . . . . . ................ . . . . . .... 55
Copying on Tab Stock.....................................................................................................................56
Using the Copy Option...................................................................................................................57
Red ce/Enlarge......................................................................................................................57
Paper S pply..........................................................................................................................57
2-Sided Copying.....................................................................................................................57
Copy O tp t..........................................................................................................................57
Image Shift...........................................................................................................................58
Original Type .........................................................................................................................58
Darken/Lighten ......................................................................................................................58
Image Q ality ..............................................................................................................................59
Original Type .........................................................................................................................59
Image Options.......................................................................................................................59
Backgro nd S ppression..........................................................................................................60
Layo t Adj stment........................................................................................................................61
Book Copying ........................................................................................................................61
2-Sided Book Copying .............................................................................................................61
Original Size ..........................................................................................................................62
Edge Erase ............................................................................................................................62
Image Shift...........................................................................................................................63
Image Rotation .....................................................................................................................63
Invert Image .........................................................................................................................63
Original Orientation ................................................................................................................64
O tp t Format..............................................................................................................................65
Booklet Creation.....................................................................................................................65
Covers..................................................................................................................................66
Page Layo t ..........................................................................................................................66
Poster...................................................................................................................................68
Folding .................................................................................................................................68
Annotations...........................................................................................................................68
Watermark............................................................................................................................70
Tab Margin Shift.....................................................................................................................71
Face Up/Down O tp t.............................................................................................................71
ID Card Copy.........................................................................................................................72
Job Assembly Tab..........................................................................................................................73
B ild Job...............................................................................................................................73
Sample Job ...........................................................................................................................74
Combine Original Sets.............................................................................................................75
Form Overlay .........................................................................................................................75
Delete O tside/Delete Inside....................................................................................................76
Stored Programming...............................................................................................................76
Scanning............................................................................................................................................79
Contents

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Basic Scanning..............................................................................................................................80
Basic Scan Proced re...............................................................................................................80
Loading Doc ments................................................................................................................80
Scan Methods........................................................................................................................81
Starting a Scan Job.................................................................................................................81
Canceling a Scan Job ..............................................................................................................81
Changing Scan Settings While Scanning ............ . . . . . ................ . . . . . ................. . .................... . . ....... 82
Scan Settings................................................................................................................................83
Main Scan Tab.......................................................................................................................84
Advanced Settings Tab ............................................................................................................86
Layo t Adj stment Tab............................................................................................................88
Filing Options.........................................................................................................................90
Email Options Tab...................................................................................................................92
Network Scanning.........................................................................................................................94
Starting a Network Scan Job.....................................................................................................94
Scan to PC ...................................................................................................................................95
Starting a Scan to PC Job.........................................................................................................95
Transfer Protocol.....................................................................................................................95
Specify Destination.................................................................................................................95
Store to Folder..............................................................................................................................97
Saving the Scanned Data Using the Embedded Web Server . . . . . ................ . . . . . . ................ . ...............97
Store to USB ................................................................................................................................99
G idelines for Using a USB Storage Device............ . . . . . ................. . .................... . . ................ . . . . . .... 99
Saving Scan Data to a USB Memory Device ....... . .................... . . ................ . . . . . ................ . . . . . . ....... 99
Removing the USB Device........................................................................................................99
Displaying Storage Details......................................................................................................100
Web Services on Devices (WSD).....................................................................................................101
WSD Starting a Scan Job .......................................................................................................101
Storing to WSD ....................................................................................................................101
Email ........................................................................................................................................102
Address Book.......................................................................................................................102
Adding Email Recipients.........................................................................................................103
Removing Email Recipients.....................................................................................................103
S bject...............................................................................................................................103
Message Contents................................................................................................................103
Email Print...........................................................................................................................103
Send from Folder.........................................................................................................................105
Folder Types.........................................................................................................................105
Copy & Print Jobs Tab............................................................................................................105
Printing Files from a Folder.....................................................................................................113
Scan & Other Jobs Tab...........................................................................................................119
Job Flow....................................................................................................................................122
Job Flow Overview ................................................................................................................122
Job Flow Sheets....................................................................................................................122
Folders................................................................................................................................127
Starting a Job Flow Man ally..................................................................................................129
Contents

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Faxing..............................................................................................................................................131
Fax Overview..............................................................................................................................132
Loading Doc ments.....................................................................................................................133
Sending a Fax.............................................................................................................................134
Sending an Internet Fax...............................................................................................................135
Faxing from Yo r Comp ter...........................................................................................................136
Receiving Faxes...........................................................................................................................137
Selecting Fax Settings ..................................................................................................................138
Setting 2-Sided Faxing...........................................................................................................138
Selecting the Original Type.....................................................................................................138
Setting the Fax Resol tion......................................................................................................138
Adj sting Layo t ..................................................................................................................138
Fax Options.........................................................................................................................139
More Fax Options .................................................................................................................140
Internet Fax Options .............................................................................................................140
Adding Address Book Entries .........................................................................................................142
Adding an Individ al Address .................................................................................................142
Deleting an Individ al Address................................................................................................142
Adding a Gro p....................................................................................................................142
Deleting a Gro p..................................................................................................................143
Using Chain Dial ..................................................................................................................143
Creating Fax Comments...............................................................................................................144
Stored Programming ..........................................................................................................................145
Stored Programming Overview.......................................................................................................146
Storing a Program .......................................................................................................................147
Storing a Program for B ild Job......................................................................................................148
Naming or Renaming a Stored Program ..........................................................................................149
Notes and Restrictions on Registering Stored Programs ............. . . ................... . . ................ . . . . . ............. 150
Calling a Stored Program..............................................................................................................152
Using Stored Programs with the B ild Job Feat re .. . . . . . ................. . .................... . . ................ . . . . . .. 152
Deleting Stored Programs .............................................................................................................153
Stored Program Icons...................................................................................................................154
Media Print - Text...............................................................................................................................155
Media Print - Text Overview...........................................................................................................156
S pported File Formats.................................................................................................................157
Notes and Restrictions..................................................................................................................158
Selecting Media Files from a USB Memory Device .. . . . . . ................. . ................ . . . . . . ................ . . . . . ......... 159
Config ring the Device to Print a Password-Protected PDF ......... . . ................ . . . . . ................ . . . . . ............. 160
Setting the Printing Options ..........................................................................................................161
Media Print - Text Printing Options...........................................................................................161
Index Print ..........................................................................................................................162
Contents

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Job and Machine Stat s......................................................................................................................163
Job Stat s..................................................................................................................................164
Active Jobs Tab ....................................................................................................................164
Completed Jobs Tab..............................................................................................................164
Sec re Print Jobs & More Tab..................................................................................................165
Machine Stat s...........................................................................................................................168
Device Information Tab .........................................................................................................168
Fa lts Tab............................................................................................................................169
S pplies Tab ........................................................................................................................170
Billing Information Tab..........................................................................................................170
Tools Tab.............................................................................................................................171
Paper and Media ...............................................................................................................................173
S pported Media ........................................................................................................................174
Recommended Media ...........................................................................................................174
Media That Can Damage Yo r Printer ......................................................................................174
S pported Paper Types and Weights ........................................................................................174
S pported Standard Paper Sizes..............................................................................................176
Paper Tray Information for Trays 1, 2, 3, and 4.............. . . . . . . ................ . . . . . ................ . . ................ 177
G idelines for Loading, Printing, and Storing Media . . . . . ................. . ................ . . . . . . ................ . . . . . ......... 178
General Media Loading G idelines...........................................................................................178
Printing or Copying on Labels..................................................................................................178
Printing or Copying on Glossy Paper.........................................................................................178
Paper Storage G idelines .......................................................................................................179
Loading Media............................................................................................................................180
Loading Paper in Trays 1 and 2 ...............................................................................................180
Loading Paper in Trays 3 and 4 ...............................................................................................180
Loading Tab Stock in Trays 3 and 4..........................................................................................181
Loading Hole-P nch Paper in Trays 1, 2, 3, and 4 ........ . . . . . ................ . . ................ . . . . . ................. . . . 182
Loading Media in Optional Feeding Devices........ . . . . . ................ . . .................... . ................ . . . . . . ..... 183
Loading Post-Process Media in Optional Finishing Devices . .. .. .. .. .. .. .. ............. .. .. .. .. .. .. .. .. .. .. .. .......... 183
Printing on Envelopes...................................................................................................................184
Selecting an Envelope............................................................................................................184
Recommendations for Specific Envelope Sizes........ . . .................... . ................. . . . . . ................ . . . . . .. 186
Testing and Selecting Envelopes..............................................................................................187
General Recommendations.....................................................................................................190
Setting Up the Device to Print Envelopes. . . ................ . . . . . ................ . . . . . ................. . .................... 191
Maintenance.....................................................................................................................................197
Cleaning the Printer.....................................................................................................................198
Cleaning the Exterior and the To ch Screen . . . . . . ................ . . . . . ................ . . .................... . ............. 198
Cleaning the Doc ment Cover and the Doc ment Glass ............ . . . . . ................. . . . . . ................ . . ..... 199
Cleaning the Scanner............................................................................................................200
Cleaning the Doc ment Feeder Rollers............... . .................... . . ................ . . . . . ................ . . . . . . ..... 201
Replacing Cons mable S pplies.....................................................................................................203
Contents

8Xerox®PrimeLink®B9100/B9110/B9125/B9136 Copier/Printer User G ide
Ordering S pplies .................................................................................................................203
Checking the Stat s of C stomer Replaceable Units (CRUs) .............. . . . . . ................. . . . . . ................ 203
Replacing the Toner Cartridge.................................................................................................203
Replacing the Waste Toner Container.......................................................................................206
Tro bleshooting.................................................................................................................................209
General Tro bleshooting...............................................................................................................210
Image Q ality Tro bleshooting......................................................................................................214
Image is not as Expected.......................................................................................................219
Copy Tro bleshooting..................................................................................................................222
Unable to Copy....................................................................................................................222
The Copy Res lt is not as Expected ..........................................................................................223
Print Tro bleshooting...................................................................................................................226
Unable to Print.....................................................................................................................226
The Printed Res lt is not as Expected........................................................................................228
Scan Tro bleshooting...................................................................................................................230
Unable to Scan with the Machine............................................................................................230
Unable to Import the Scanned Doc ment to the Comp ter ........... . . . . . ................ . . .................... . .. 231
Unable to Send the Scanned Doc ment Over the Network (FTP/SMB). . . ................ . . ................ . . . . . .. 232
Problems with Sending Email..................................................................................................233
Paper Jams ................................................................................................................................234
Information Abo t Paper Jams................................................................................................234
Doc ment Feeder Jams .........................................................................................................234
Doc ment Jams Under the Doc ment Feeder Belt......... . . ................ . . . . . ................. . . . . . ................ 237
Paper Jams in Trays 1–4 ........................................................................................................238
Paper Jams in Tray 5 (Bypass).................................................................................................238
Paper Jams in Transport Unit 4................................................................................................240
Paper Jams Inside the Main Unit.............................................................................................242
Lower Left Cover Jams...........................................................................................................245
Paper Jams in the Bottom-Right Door.......................................................................................245
Fax Problems..............................................................................................................................247
Problems Sending Faxes.........................................................................................................247
Problems Receiving Faxes.......................................................................................................248
Fa lt Information........................................................................................................................249
Fa lt Messages ....................................................................................................................249
Specifications....................................................................................................................................251
Copy Specifications .....................................................................................................................252
Print Specifications......................................................................................................................254
Scan Specifications......................................................................................................................257
D plex A tomatic Doc ment Feeder (DADF) Specifications ....... . . ................... . . ................ . . . . . ............. 258
Reg latory Information.......................................................................................................................259
Basic Reg lations ........................................................................................................................260
United States.......................................................................................................................260
Contents

Xerox®PrimeLink®B9100/B9110/B9125/B9136 Copier/Printer User G ide 9
Canada...............................................................................................................................260
E ropean Union and E ropean Economic Area Compliance............ . ................. . . . . . ................ . . . . . .. 261
ENERGY STAR......................................................................................................................262
E rasian Economic Union Compliance .. .. .... . .. .. .. . .. .. .. ... . .. .. ... . .. .. .. ... . .. .. .. . .. .. .. .... . .. .. .. . .. .. .. .... . .. .. .. 264
T rkey RoHS Reg lation .........................................................................................................264
Ukraine RoHS Compliance......................................................................................................264
Safety Certification......................................................................................................................265
Safety Data Sheets......................................................................................................................266
Copy Reg lations ........................................................................................................................267
United States.......................................................................................................................267
Canada...............................................................................................................................268
Other Co ntries....................................................................................................................269
Fax Reg lations...........................................................................................................................270
United States.......................................................................................................................270
Canada...............................................................................................................................271
E ropean Union...................................................................................................................272
New Zealand .......................................................................................................................273
So th Africa.........................................................................................................................273
Recycling and Disposal........................................................................................................................275
All Co ntries...............................................................................................................................276
Battery Removal...................................................................................................................276
North America............................................................................................................................277
E ropean Union..........................................................................................................................278
Disposal O tside of the E ropean Union. . . ................ . . . . . ................ . . .................... . ................. . . . 278
Other Co ntries...........................................................................................................................279
Tray 5 (Bypass)..................................................................................................................................281
Tray 5 (Bypass) Overview..............................................................................................................282
Loading Media in Tray 5 (Bypass)...................................................................................................283
Loading Media in the Standard Bypass Tray ... . . . . . ................. . .................... . . ................ . . . . . ......... 283
Loading Media in the Optional Extra Long Sheets (XLS) Bypass Tray . .................... . . ................ . . . . . .. 283
Loading Hole-P nched Paper in Tray 5 (Bypass)...... . . . . . ................. . ................. . . . . . ................ . . . . . .. 288
Loading Transparencies in Tray 5 (Bypass). ................ . . . . . ................ . . .................... . ................. . . . 288
Loading Tab Stock in Tray 5 (Bypass)........................................................................................288
Loading Postcards in Tray 5 (Bypass) .. .... ....... .... ... . .. .. .. .. .. .... . .. .. .. .. .. ... . .. .. .. .. .. ... ....... .... ....... .... ... 289
Loading Envelopes in Tray 5 (Bypass) .......................................................................................290
Tray 5 (Bypass) Specifications........................................................................................................292
High Capacity Feeder..........................................................................................................................295
High Capacity Feeder, Trays 6 and 7...............................................................................................296
Loading Media in the High Capacity Feeder . . . . . ................ . . . . . ................ . . ................ . . . . . ................. . . . 297
High Capacity Feeder Tro bleshooting . .................... . ................. . . . . . ................ . . . . . ................ . . ......... 299
Paper Jams in the High Capacity Feeder ............ . ................. . . . . . ................ . . . . . ................ . . ......... 299
Paper Jams Inside the High Capacity Feeder.............. . .................... . . ................ . . . . . ................. . . . 299
Contents

10 Xerox®PrimeLink®B9100/B9110/B9125/B9136 Copier/Printer User G ide
Fa lt Information .................................................................................................................305
High Capacity Feeder Specifications ...............................................................................................307
Oversized High Capacity Feeder............................................................................................................309
Oversized High Capacity Feeder Overview ............. . . ................ . . . . . ................ . . . . . . ................ . ............. 310
Loading Media in the 1-Tray or 2-Tray OHCF ............. . . . . . ................ . . .................... . ................ . . . . . . ..... 311
Loading Paper in the OHCF (1 or 2 Trays). . ................... . . ................ . . . . . ................. . . . . . ................ 311
Loading Special Media...........................................................................................................311
Oversized High Capacity Feeder (OHCF) Tro bleshooting............... . ................ . . . . . . ................ . . . . . ......... 320
Skew Adj stment Levers.........................................................................................................320
Clearing OHCF Jams..............................................................................................................321
Fa lt Information .................................................................................................................326
OHCF Specifications ....................................................................................................................327
Interface Dec rler Mod les..................................................................................................................331
Interface Dec rler Mod le Overview ...............................................................................................332
Finishing Accessories Req iring an Interface Dec rler Mod le.. . ................ . . . . . ................. . . . . . ................ 333
Interface Dec rler Mod le Components ..........................................................................................334
Control Panel on the Interface Dec rler Mod le . . . ................. . ................ . . . . . . ................ . . . . . ......... 335
C rl Correction on the Interface Dec rler Mod le . . . . . ................ . . . . . ................ . . ................ . . . . . ............. 336
C rl Correction Modes and F nctions on the Interface Dec rler Mod le................. . . . . . ................. . .. 336
Interface Dec rler Mod le Tro bleshooting........ . . . . . ................ . . ................ . . . . . ................ . . . . . ............. 339
Paper Jams on the Interface Dec rler Mod le ..... . . . . . ................ . . .................... . ................ . . . . . . ..... 339
Error messages on the Interface Dec rler Mod le .............. . . ................... . . ................ . . . . . ............. 341
Inserter Mod le.................................................................................................................................343
Inserter Mod le Overview.............................................................................................................344
Inserter Components...................................................................................................................345
Inserter Control Panel............................................................................................................346
Paper and Media for Inserter Tray T1..............................................................................................347
S pported Paper for Inserter Tray T1........................................................................................347
Loading Paper in Inserter Tray T1............................................................................................347
Printing on Special Media.......................................................................................................348
Inserter Tro bleshooting...............................................................................................................350
Inserter Paper Jams ..............................................................................................................350
Inserter Fa lt Messages .........................................................................................................355
GBC®AdvancedP nch™Pro..................................................................................................................357
High Capacity Stacker (HCS)................................................................................................................359
High Capacity Stacker Overview.....................................................................................................360
High Capacity Stacker (HCS) Components . . . ................ . . . . . ................. . ................. . . . . . ................ . . . . . .. 361
HCS Circ it Breaker...............................................................................................................362
O tp t Trays........................................................................................................................362
Contents