Xerox versalink C7020 User manual

Version 2.2
October 3, 2017
Xerox® VersaLink® C7020/C7025/C7030
Color Multifunction Printer
Xerox® VersaLink® C7000 Color Printer
Customer Expectation and Installation Guide
Xerox® VersaLink®C7020/C7025/C7030
Color Multifunction Printer
Xerox® VersaLink®C7000 Color Printer

T A B L E O F C O N T E N T S V E R S A L I N K ® C 7 0 0 0 S E R I E S
Customer Expectation and Installation Guide ii
Table of Contents
1 Product Overview .........................................................................................................................................................................1
Introduction................................................................................................................................................................................................1
Product Highlights...................................................................................................................................................................................1
System / Product Configuration.........................................................................................................................................................1
Base...............................................................................................................................................................................................................2
Options.........................................................................................................................................................................................................2
2 Detailed Specifications ..............................................................................................................................................................2
System specifications.............................................................................................................................................................................2
Device Specifications.............................................................................................................................................................................3
Operating Environment.........................................................................................................................................................................4
Electrical Requirements........................................................................................................................................................................4
Feature Specifications............................................................................................................................................................................5
Accounting..................................................................................................................................................................................................8
Device Management...............................................................................................................................................................................9
Controller/Print Server........................................................................................................................................................................10
System Productivity.............................................................................................................................................................................10
Feeding Specifications........................................................................................................................................................................ 12
3 Maintenance and Support..................................................................................................................................................... 16
Customer/Operator Maintenance ...................................................................................................................................................16
Support Services....................................................................................................................................................................................16
Call Procedure........................................................................................................................................................................................16
Product Sustainability.........................................................................................................................................................................17
Supplies and Consumables (MFP).................................................................................................................................................17
Supplies and Consumables (SFP)..................................................................................................................................................18
4 Installation.................................................................................................................................................................................. 19
Roles and Responsibilities................................................................................................................................................................ 19
Primary Customer C7020/C7025/C7030 Applications:.......................................................................................................19
Connectivity for Remote Services.................................................................................................................................................20
Installation Planning............................................................................................................................................................................21
Main Components.................................................................................................................................................................................21
Space Requirements / Service Space Envelope .......................................................................................................................23
MFP C7020/C7025/C7030...............................................................................................................................................................23
SFP C7000............................................................................................................................................................................................... 23
Mobility Plate information................................................................................................................................................................24
Installation Considerations................................................................................................................................................................24
Network Requirements.......................................................................................................................................................................24
Fax telephone line requirements (optional)................................................................................................................................24
Convenience Staple (optional)........................................................................................................................................................ 24
Energy Star..............................................................................................................................................................................................24

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Customer Expectation and Installation Guide iv
5 Operational Considerations................................................................................................................................................... 25
Image Quality Expectations..............................................................................................................................................................25
Print Expectations.................................................................................................................................................................................25
Network Connectivity Expectations.............................................................................................................................................26
Scanning Expectations........................................................................................................................................................................ 26
Security Expectations.......................................................................................................................................................................... 27
Non-standard paper sizes...................................................................................................................................................................27
Service Uptime.......................................................................................................................................................................................27
Solutions...................................................................................................................................................................................................27
Operational Definitions......................................................................................................................................................................28
Customer Agreement.................................................................................................................................................................. 29

P R O D U C T O V E R V I E W V E R S A L I N K® C 7 0 0 0 S E R I E S
Customer Expectation and Installation Guide 1
1 Product Overview
C7000 series Single Function and Multifunction printers are powered by the Xerox®Controller. These simple-to-implement systems give you real, practical
solutions that easily streamline how you communicate, process and share important information, simplify complex paper-driven tasks, and drive down costs
while keeping your data secure.
Introduction
When at the workplace, the Xerox C7000 series gives your office staff the luxury of controlling device functions from any workstation. Plus, mobile
professionals can stay connected to the communications tools and productivity solutions offered by the C7000 series –for more flexibility regardless of
location.
Product Highlights
Intuitive User Experience
An entirely new –and yet entirely familiar way to interact that includes a tablet-like experience, with gesture-based touchscreen controls and easy
customization.
Mobile and Cloud Ready
Instant connectivity to cloud and mobile devices right from the user interface, with access to pre-loaded, cloud-hosted services that let you work where,
when and how you want.
Benchmark Security
Full multi-level protection for both documents and data, ready to guard against and eliminate emerging threats and meet or exceed regulatory compliance.
Enables Next Generation Services
Work more efficiently and manage resources more effectively. Easy integration of Xerox® Managed Print Services enables remote monitoring of service
delivery and consumables.
Gateway to New Possibilities
Instantly extend your capabilities with access to the Xerox App Gallery, featuring real-world apps designed to optimize digital workflows. Commission our
network of partners to design innovative, business specific solutions.
System / Product Configuration

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Customer Expectation and Installation Guide 2
New Large 7.0” color capacitive touchscreen (swipe) interface; (5.0” UI on SFP):
Base
Feeding
Duplex Automatic Documents Feeder: 110 sheets capacity (MFP only)
Bypass Tray: 100 sheet capacity
Output
Trays
Desk Top: 500 Sheet Standard (w/o Center Tray Option)
2x200 Sheet (w/ Center Tray Option)
Stacked: 2x200 Sheet Standard (w/ Center Tray)
Options
Feeder
Options
Base Model with 1 Tray 520 Sheets
STM- (no stand) 520 Sheets
1TM (with stand)- 520 Sheets
3TM: (with stand) 2080 sheets
TTM 2000 Sheet Tandem Tray Module Trays 3 and 4
2000 Sheet High Capacity Feeder (HCF)
Envelope Tray: 60 envelope capacity
Finisher
Options
Integrated Office Finisher
Office Finisher LX
Office Finisher LX with Booklet Creaser/Hole Punch
Convenience Stapler and Work Surface

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Customer Expectation and Installation Guide 2
2 Detailed Specifications
System specifications
Print Speed and
Monthly Volume
C7020
C7025
C7030
C7000
Simplex Speed
B&W/Color ppm
Up to 20
Up to 25
Up to 30
Up to 35
(SFP C7000 Only)
Recommended
Average Monthly
Print Volume1
Up to 5,500 pages
Up to 6,250 pages
Up to 7,000 pages
Up to 10,000 images for SFP
Maximum
Monthly Duty
Cycle2
Up to 87K pages
Up to 107K pages
Up to 129K pages
Up to 153K pages
What exactly is a Duty Cycle?
Duty Cycle is a print device’s rated capacity to continuously perform work under normal conditions. It is usually expressed as the sustainable volume in
letter- or A4-sized pages that can be printed per month.
Define the problem
When discussing a machine’s capabilities, there is often a misconception about its Duty Cycle. Customers tend to think in terms of duty cycle, while Xerox
thinks in terms of AMPV (Average Monthly Print Volume). Many print device vendors today do not define what these terms mean, how they are different,
and how it affects a customer.
What are considered “normal conditions”?
Because Duty Cycle is based on how the printer performs under “normal conditions,” you first must define what “normal conditions” are—and there are
many factors that affect the execution of everyday print jobs. These include everything from the robustness of the machine and the types of applications
being run to the physical environment in which the customer is printing.
In addition, any true measure of what constitutes “normal” must account for those occasions when a job is running at less than maximum speed. And as we
all know, there are other times that for any number of reasons, a job isn’t running and the machine sits idle. It’s a natural part of the printing business. So to
calculate Duty Cycle, Xerox took into account these “normal conditions”, as well as the anticipated shift usage per week, to consider all factors that a
machine and its operators may encounter when running print jobs.
What is the difference between AMPV and duty cycle?
Duty Cycle takes into account the actual capabilities of a machine with varying circumstances, while Average Monthly Print Volume (AMPV) is the volume
an average customer is expected to produce on a machine in a month. AMPV reflects a range of an entire machine population’s monthly usage, while Duty
Cycle displays the potential to grow while still utilizing the machine. This is important to keep in mind because although a customer’s typical print volume
may fall into the AMPV range, the company may grow beyond the usual volume and printing capability of the machine. This is why when making a buying
decision,
a customer should look at their AMPV and the company’s potential
to grow.
Connectivity
Ethernet 10/100/1000 Base-T, High-speed USB 3.0, Wi-Fi 802.11n/g/b/a and Wi-Fi Direct with optional Wi-Fi Kit (concurrent wired and wireless connections
supported), NFC Tap-to-Pair
1The Average Monthly Print Volume is the expected regular monthly throughput.
2The Monthly Duty Cycle is the maximum volume capacity expected in any one month. This volume us supported under standard vendor supplied service for any
single month but is not expected to be sustained on a regular basis. Customers should consider higher volume machines or multiple machines is average monthly
volume approaches the maximum duty cycle on a continual basis.

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Customer Expectation and Installation Guide 3
Device Specifications
Control Panel Language Support
US English, International English, International French, Italian, German, International Spanish, Dutch, Brazilian Portuguese, Swedish, Norwegian, Danish,
Finnish, Turkish, Greek, Russian, Czech, Polish, Hungarian or Romanian, Catalan, Arabic
Certifications
508 compliance
Adobe CTS
Air Print
Bonjour Conformance (Office)
CC –FIPS140-2
CC –Open SSL
CC (Common Criteria –security)
Cerner
EPEAT Gold
NOM
EAC
BIS (India)
Citrix (Client Drivers)
IPV6 Logo (Office)
McAfee
Meditech
Microsoft WHQL
Mopria
WI-FI / WI-FI Direct
Windows 10 mobile compatible

SAP
Note: Some certifications listed may not apply or be approval pending at the time of publication of this document

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Customer Expectation and Installation Guide 4
Accessory Options
Envelope Tray
2000 Sheet High Capacity Feeder
1 Tray Module with stand 520 sheets (1TM)
Second Tray Module adds an additional tray with 520 Sheets (STM)
3 Tray Module with stand (all the same trays 520 sheets each) (3TM)
Tandem Tray Module High Capacity Trays 3&4 2000 Sheets (TTM)
Integrated Office Finisher
Office Finisher
Office Finisher LX with Booklet Creaser/Hole Punch
Convenience Stapler (includes Work Surface)
Smart Card Enablement Kit
Walk up Fax (One- or three -line options, includes LAN Fax)
McAfee Integrity Control Enablement Kit
XPS Print Option Kit
Xerox®Integrated RFID Card Reader.
Xerox®USB Wireless Adapter (Also enables Wi-Fi Direct with C7000)
Xerox Mobile Link, Android Print Service

Inclusion of free “Inbox Apps” App Gallery App, @PrintbyXerox App, Google Drive App, One Drive App, Dropbox App with C7000 series. Printer only
model includes App Gallery App, and @PrintbyXerox App only.
Foreign Device Interface (FDI) (Optional)- Also known as Auxiliary Access Device, this is an interface to third party access control devices, such as coin
machines and card readers.
Operating Environment
Operating
Environment
C7020
C7025
C7030
C7000 (35ppm)
Required
Temperature
Range
50º F (10º C) - to - 82º F (28º C)
Required
Relative
Humidity
10% RH - to - 85% RH
Altitude (above
sea level)
Max of 8,200 ft (2,500 meters)
Sound Power
Levels
Printing: 6.70 B(A) or less
•20 ppm = 6.45 B(A); 25 ppm = 6.50 B(A); 30 ppm = 6.70 B(A)35ppm = 6.75 B(A)
Standby: 4.10 B(A) or less
•20 ppm = 4.10 B(A); 25 ppm = 4.10 B(A); 30 ppm = 4.10 B(A) 35ppm = 4.10 B(A)
Full System (including finisher and HCF)
Printing: 20 ppm = 7.07 B(A); 25 ppm = 7.22 B(A); 30 ppm = 7.37 B(A) 35ppm = 7.52 B(A)
Standby: 20 ppm = 4.10 B(A); 25 ppm = 4.10 B(A); 30 ppm = 4.10 B(A) 35ppm = 4.10 B(A)
Sound Pressure
Levels
Printing: 52.0 dB(A)
•20 ppm = 49.5 dB(A); 25 ppm = 50.0 dB(A); 30 ppm = 52.0 dB(A) 35ppm = 52.5 dB(A)
Standby: 26.0 dB(A)
•20 ppm = 26.0 dB(A); 25 ppm = 26.0 dB(A); 30 ppm = 26.0 dB(A) 35ppm = 26.0 dB(A)
Full System (including finisher and HCF)
Printing: 20 ppm = 55.5 dB(A); 25 ppm = 57.0 dB(A); 30 ppm = 58.5 dB(A) 35ppm = 60.0 dB(A)
Standby: 20 ppm = 26.0 dB(A); 25 ppm = 26.0 dB(A); 30 ppm = 26.0 dB(A) 35ppm = 26.0 dB(A)
Electrical Requirements
Electrical
C7020/C7025
C7030/C7000
North America
Voltage: 110-127 VAC - 10%/+6%
Frequency: 50/60 Hz +/- 3%, 12 A
Europe / Asia / South
America / Africa
Voltage: 220-240 VAC +/- 10%
Frequency: 50/60 Hz +/- 3%, 8 A

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Customer Expectation and Installation Guide 5
Power
Consumption
C7020
C7025
C7030/C7000
Printing (Average)
20 ppm = 0.9 kWh; 25 ppm = 1.1 kWh; 30 ppm = 1.5 kWh; 35ppm = 1.6kWh
Standby Mode
80 watts
80 watts
94 watts
Sleep Mode
1.4 watts
(Default time to Sleep mode = 2 min.)
1.4 watts
(Default time to Sleep mode = 2 min.)
Warm up from
Power off
98 seconds
Recovery from Low
Power
4.5 sec.
Recovery from
Sleep
12 sec.
Feature Specifications
Print
C7020/C7025
C7030/C7000-35ppm
First Print Out
Time3
Color / B&W
As fast as 9.4 / 7.2sec.
As fast as 7.6 / 5.1sec.
Resolution
Up to 1200 x 2400 dpi
Registration
Printing registration specifications for 8.5 x 11” (A4):
+/- 2.0 mm (side 1), +/- 2.4 mm (side 2) along lead edge –Tray 1-4
+/- 2.1 mm (side 1), +/- 2.5 mm (side 2) for side edge –Tray 1-4
+/- 2.7 mm –Lead Edge from Bypass
+/- 3.1 mm –Side Edge from Bypass
+/- 1.7 mm (side 1), +/- 2.1 mm (side 2) skew lead edge –Tray 1-4
+/- 3.2 mm (side 1), +/- 4.2 mm (side 2) skew side edge –Tray 1-4
+/- 2.1 mm –Lead Skew from Bypass
+/- 4.2 mm –Side Skew from Bypass
Max Printable
Area
4 mm from lead edge of paper, 2 mm from Side and Trail edges of paper
Print Features
Application Defaults
Bi-directional Real-time Status
Booklet Creation
Draft Mode
Job Identification
Job Monitoring
Personal Print
Print from USB
Sample Set
Saved Job
Scaling
Secure Print
Skip Blank Pages
Store and Recall Driver Settings
Two-sided Printing (as default)
Xerox® Earth Smart Driver Settings
Print from USB
Allows walk-up printing from Type A USB port
Supports direct printing from computer via Type B USB port
Supported file formats: PDF, JPEG, TIFF, XPS
Xerox ®Mobile
Express Driver®
(X-MED)
Makes it easy for mobile users to find, use and manage Xerox®and non-Xerox devices in every new location. Plug into a new network,
and X-MED automatically discovers available printers and provides status and capability information. Save a list of “favorite” printers
for each location, store application print settings for use on any printer in any network, and greatly reduce mobile support calls to IT.
Xerox ®Global
Print Driver®
A truly universal print driver that lets IT administrators install, upgrade and manage Xerox®and non-Xerox devices from a single driver.
It provides a consistent, easy-to-use interface for end-users, reducing the number of support calls, and simplifying print services
management.
3The first print and copy out times were measured with image quality setting at defaults, Reduction/Enlargement at 100%, selecting and feeding a 8.5x11 / A4 plain
paper sheet from tray 1 in black or full color respectively and feeding to the bottom center tray without any finisher installed. Priority mode set to color or black and
white as appropriate.

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Customer Expectation and Installation Guide 6
Print
C7020/C7025
C7030/C7000-35ppm
Xerox ®Pull
Print Driver
Makes it easy for IT managers to qualify, deploy and manage all print devices using a single driver in a Pull Print environment. Uses a
single queue and single driver. The Xerox®Pull Print Driver extends convenience across a broad range of printing assets. IT
administrators no longer need to manage and configure multiple drivers., Equitrac Office®, Ysoft®SafeQ®, Pharos®and others.
Print Solutions
Xerox®Mobile
Print Solution
(Optional)
Xerox®Mobile Print Solution is an ideal choice for sites that have additional requirements for control and security with an onsite server.
Xerox®Mobile Print Solution allows users to print from most mobile devices to nearly any brand of printer or MFP without drivers or
added complexity. Simply enter a release code (PIN) at the device and get accurate printing with true Microsoft Office rendering and
more to use with your server for private, onsite deployment.
Copy (MFP)
C7020/C7025 C7030
First Copy Out
Time4Platen
Color / B&W
As fast as 9sec. / As fast as 6.9 sec. As fast as 7.2sec./As fast as 5.8 sec.
Sides
Input-to-Output: 1-1, 1-2, 2-2, 2-1
Quantity
1 to 999
Resolution
(max)
Up to 600 x 600 dpi
Reduce /
Enlarge
Variable zoom from 25% to 400% in 1% increments
Features
Copy Image Preview
Automatic Background Suppression
Book Copying with Center Erase
Booklet Creation (requires HDD)
Annotations (Page Numbers, Comments, Date Stamp, Bates Stamp) (requires HDD)
Collation
Darkness Control
Edge Erase
ID Card Copy
N-up
Reduce / Enlarge 25% to 400%
Image Shift
Original Type
Sample Copy
Sharpness
Scan (MFP)
C7020/C7025
C7030
Concurrency
Scan while the system is printing, copying, or while it is transferring scan to network or fax jobs (priority is for return of scanned
originals and printing concurrent jobs)
Input Speed
Scan at up to 55 ipm for color or black-and-white
8.5 x 11 in. / A4 LEF
Resolution
200x200 dpi to 600 x 600 dpi
Bit Depth: 1-bit (black-and-white), 8-bit (grayscale), 24-bit (color),Auto Detect
Scan Default Resolution: 200 dpi
Max Scan Area
Platen: Up to 332 x 437 mm
Document Feeder: 297 x 431.8 mm
File Formats
JPG
TIFF (single and multi-page)
XPS (single and multi-page)
PDF (single and multi-page)
Searchable PDF
Password-protected PDF
Linearized PDF (set via embedded web server) and PDF/A
Scan Features
Standard:
Scan to Network, Scan to Email, Scan to SMB or FTP, Text Searchable PDF, PDF/A, XPS, Linearized PDF, JPEG, TIFF, Scan to USB
Memory Device, TWAIN Support
4The first copy out times are measured scanning an 8.5x11/A4 document on platen and delivered to the center tray.

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Customer Expectation and Installation Guide 7
Scan (MFP)
C7020/C7025
C7030
Scan Image Preview
Mixed Size Originals
Scan Build Job
Compression Quality/File Size Control
Original Type (Photo and Text, Photo, Text,)
Auto Background and Shadow Suppression
Size for Size (for mixed size originals)
TWAIN Driver
Bound Originals
Edge Erase
Reduction/Enlargement
Remove Blank Pages
Sharpness
Saturation
Contrast
Supported Scan
Destinations
Standard:
Scan to Home
Scan to USB Memory Device
Scan to Email
Scan to Network (Browse FTP or Browse SMB)
Authentication
Supports Kerberos (UNIX / Windows Server)
SMB (Windows Server)
NDS
LDAP
Locally on device (internal database)
Convenience Authentication via Magstripe, Proximity and Smart Card (CAC / PIV and .NET) readers
Scan to Email
Features
(Standard)
Directory Access:
Address list via LDAP (Windows Archive Directory, Exchange, Notes, Domino)
Downloaded address list (comma-separated file format)
Email signatures (128 character max), email message body (user configurable), email EWS confirmation sheet options
Scan to Email S/MIME Encryption
Email Signing (requires Smart Card option)
Auto send to self
Fax
C7020/C7025
C7030
Fax Features
Standard:
Fax Build Job,
Optional:
Fax Forward to Email Walk-up Fax
(one-line and three-line options, includes LAN Fax)
Walk-up Fax Features
(Optional (Customer-installable) –1 and 3 lines)
Compatibility
ITU (CCITT) group 3
Compression /
Speed
MH, MR, MMR, JBIG
Resolution
Walkup Send:
Standard: 200 x 100 dpi
Fine: 200 x 200 dpi
Superfine 400x400
Superfine: 600 x 600 dpi
Receive: Accepts all sizes
Fax Send Features
FAX Image Preview
LAN Fax (fax from print driver)
Auto Fax Transmission Reduction
Page-by-page Job Status at the Machine
Delay Start, Build Job, Favorites
Automatic Memory Resend
Automatic Cover Sheets
PSTN Fax
Device Address Book (up to 1,000 contacts)

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Customer Expectation and Installation Guide 8
Fax
C7020/C7025
C7030
ECM Error Correction Mode
Remove Blank Pages
Forced 4800 Starting Transmission Rate
Transmission Header Text
Fax Receive
Features
One- or Two-sided Printing
Stapled or Unstapled
Auto/Manual Receive
Output Tray Selection
Junk Fax Prevention
Secure Receive
Receive Timestamp
Auto Answer Delay
Fax Forward
Forward to Email Location
Fax Forward , Send and or Receive
Fax Reports
Activity, Transmission Confirmation,
Broadcast Report
Auto Dialing
Speed Dials: 5,000 total (one- or two-line options)
Group Dials: Up to 200 groups with up to 400 recipients per group (one- or two-line options)
Auto Redial: Up to 14 attempts (per country requirements)
1 to 15 minute intervals
Batch send (up to memory capacity)
Prefix Dial (0-5 digits)
Transmission Interval (0-255 Seconds)
Security
C7020/C7025
C7030/C7000
Security
Features
Standard:
HDD Overwrite, 256-bit Encryption (FIPS 140-2 compliant), Common Criteria Certification (ISO 15408), Secure Print, Secure Fax,
Secure, Email, Integration, Network Authentication, SSL, SNMPv3, Audit Log, Access Controls, User Permissions
Firmware Verification
Security Certificate Management
Automatic Self-Signed Certificate Creation
Certificate Revocation List (CRL)/Online Certificate Status Protocol (OCSP)
Certificate Path Validation
Immediate Disk Overwrite (requires HDD)
AES 256-bit Encryption
FIPS 140-2
TLS/SSL
SNMPv3
Smart Card Enablement (CAC/PIV/.NET)
Detection of external program falsification (XCP Plug-in)
Network Authentication
Access Controls
Role Based Permissions
Domain Filtering
IP Address Filtering
Port Filtering
Audit Log
Secure Email
Secure Fax
Secure Print
Secure Scan
Accounting
Features
C7020/C7025
C7030/C7000
Xerox®Standard Accounting (Copy, Print, Scan, Fax, Email)
Tracking
Copy, Print, Fax, Scan and Email usage
Accounting
Xerox® Standard Accounting Tool
Up to 9,999 User Accounts with HDD installed

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Customer Expectation and Installation Guide 9
Up to 1,000 User Accounts without HDD installed
Network Accounting (Job Based Accounting)
Up to 60,000 User IDs; Up to 60,000 Account IDs with HDD installed
Up to 1,000 User IDs; Up to 1,000 Account IDs without HDD installed
Up to 14,000 accounting records (transactions)
Features
Administrator can manage the feature via the Web User Interface or device control panel in tools.
Optional Features
Optional
Accounting
Features
•Enhanced network accounting with up to the minute data on how the system is being used
•Comprehensive management and enterprise scale tracking and reporting of device usage of copy, print, scan and fax
•Numerous solutions are available through Xerox Alliance Partners. For details visit www.xerox.com
•Security enhancements includes support for HTTPS protocol
•Device requests account authentication from third party server enabling larger databases of users and accounts
Accept Authentication Login at control panel and pass to third party Networking Account
Device Management
Features
C7020/C7025
C7030/C7000
Management
Support
SNMP Version 1. SNMP Version 2c and SNMP Version 3 trap over TCP/IP and IP
MIB access (IETF-MIBII RFC 1213), Host Resources
MIB RFC 2790, Printer MIB RFC 1759 v.2
Xerox®
CentreWare®
Web
A Web-based server application for network administrators that permits web browser-based device management from any
workstation, whether running Windows or UNIX or any other operating system
Works with any SNMP-managed printer from any manufacturer
Provides help with device discovery and installations, health checks and troubleshooting, and device upgrades, as well as basic
accounting and asset management
Xerox®Device
Manager
Xerox®Device Manager collects and manages the data that drives fact-based decisions for your enterprise device management
environment. It is a single tool to install print queues and configure, manage, monitor and report on both networked and locally
connected devices –regardless of vendor –across your enterprise.
Xerox®Device Manager provides:
Device monitoring and troubleshooting
Extensive reporting and discovery of new devices
Usage collection, chargeback and billing capabilities
Xerox®Device
Types for SAP
Environment
Xerox, together with SAP through our Gold-level membership in the SAP Printer Vendor Program, provides seamless connectivity
between SAP systems and your Xerox®printers and MFPs. And as an SAP customer you benefit from having SAP-certified Xerox®
device types available right from SAP’s online delivery model. SAP-certified device types for Xerox®printers and MFPs are available
to download. www.office.xerox.com/software-solutions
Xerox®SAP R/3
Intelligent
Barcode Utility
(optional)
Provides built-in process intelligence that allows the printing of barcodes on any appropriately configured PostScript printer in
specific versions of SAP environment and within Latin-1 (ISO8859-1) SAP system code pages only. Used in conjunction with Xerox®
PostScript Device Types for SAP environment and Xerox®Font Center Barcode Fonts. Information available at
www.office.xerox.com/software-solutions
Xerox®Barcode
Pro PS
(optional)
Enables intelligent PostScript printing on Xerox®multifunction systems by storing Xerox®software, as well as, the barcode fonts on
the printer hard disk. Enables the printing of barcodes from any application (SAP client or mainframe) that supports PostScript
printing. Information available at www.office.xerox.com/software-solutions
Embedded Web Server –Integrated Web Pages Provided by
the Device
Device Status
Web server embedded
Tray status/contents
Consumables status
Billing/Usage
Quick Links
Job Submission
Print ready files: PS, PCL, TIFF, PDF, JPG, XPS, PRN, TXT
Output feature selection (2-sided, output color, collate, orientation, staple, hole punch, folding, output destination)
Delivery options (Immediate, sample set, delay and secure, Save job or reprint)
Administration
Allows simple, remote installation setting of configuration options and management of the device
Browsers
Microsoft® Internet Explorer® 11
Microsoft Edge™ 38
Mozilla™ Firefox® 48
Apple® Safari® 9.1
Google Chrome™ 52
Support
Install print / scan drivers and online support available via web page

D E T A I L E D S P E C I F I C A T I O N S V E R S A L I N K ® C 7 0 0 0 S E R I ES
Customer Expectation and Installation Guide 10
Features
C7020/C7025
C7030/C7000
Languages
Supported
International English, International French, Italian, German, International Spanish, Dutch, Brazilian Portuguese, Swedish, Norwegian,
Danish, Finnish or Russian, Simplified Chinese, Korean, Japanese
Remote Services
Meter Assistant®
Automates the process of collecting and submitting meter reads for tracking and billing of Xerox®device usage.
Eliminates the need for time-consuming end-user involvement and ensures that meter reads are submitted to Xerox on time.
Supplies
Assistant®
Automatically orders supplies for Xerox®output devices based on actual usage, eliminating the need to manually manage supplies
inventory.
Maintenance
Assistant®
Offers a fast (and free) way to resolve potential issues and receive assistance and automate the troubleshooting/repair process.
Diagnostic data is sent to Xerox, allowing for problems to be solved faster with increased uptime.
Controller/Print Server
Controller
C7020/C7025
C7030/C7000
Processor
1.05 GHz Dual-core
Memory
4GB system
System Disk
320 GB (Optional on Desktop\Base Unit)
Display
PDLS
Page Description Languages:
Adobe®PostScript®3™, PDF, PCL®5c / PCL 6, XML Paper Specification (XPS®) (Optional)
Operating
Systems
Windows®, 7, 8, 10, Server 2000, Server 2003, Server 2008, Server 2008 R2 Server 2012
Mac OS® version 10.10, 10.11, & 10.12
Citrix
Redhat® Enterprise
Linux®
IBM® AIX® 7.2
HP-UX® 11iv3
Oracle® Solaris 11.3
Fedora Core 24
SUSE® 13.2
Features
Unified Address Book, Configuration Cloning, Scan Preview, Fax Preview, Xerox Extensible Interface Platform®, Xerox App Gallery,
Xerox® Standard Accounting, Role Based Permissions, Convenience Authentication Enabled, Online Support
Connectivity
Network Protocols:
TCP/IP: HTTP/HTTPS, Internet Printing Protocol, LPR/LPD, Raw Socket Printing/Port 9100, IPv4/IPv6, WSD
NetWare: Bindery and NDS IPX/SPX, NDPS®/NEPS (with Server Gateway)
AppleTalk®: EtherTalk®
Microsoft Windows Networking over IP
Bonjour®
IPv6
Most protocols not in use can be disabled
Administrative Protocols:
DHCP, BOOTP, SNMP, WINS, SLP®v2, HTTP, HTTPS, DHCP Autonet, SSL, NTP, DNS, SSDP

Fonts
PCL: 93 scalable fonts, line printer and bitmap font
PostScript 3: 173 Type 1 fonts, 2 Multiple Master fonts
System Productivity
Productivity
The C7020/C7025/C7030/C7000 is a document printer. The printer may cycle down between each page depending on job complexity.
Overall system performance (‘Click to Clunk’ time) is primarily dependent upon the software applications and network environment being used. Rasterizing
(RIP-ing) is only a small fraction of Click to Clunk time.
The continuous print speeds shown in table below are for feeds from Trays 1 –4. Speed from Bypass Tray (5) will be slightly lower.

D E T A I L E D S P E C I F I C A T I O N S V E R S A L I N K ® C 7 0 0 0 S E R I ES
Customer Expectation and Installation Guide 11
System Performance C7020/C7025/C7030/ (C7000-35ppm SFP)
Long Edge Feed (LEF)
Short Edge Feed (SEF)
35ppm for SFP only
System Productivity
Media
Productivity Speed/Minute
A4 LEF/ B5LEF/A5 LEF
20ppm: 20 sheets/min
25ppm: 25 sheets/min.
30ppm: 30 sheets/min.
35ppm: 30 sheets/min.
A4 SEF
20ppm: 16 sheets/min
25ppm: 19 sheets/min.
30ppm: 23 sheets/min.
35ppm: 26 sheets/min.
B4 SEF
20ppm: 13 sheets/min
25ppm: 16 sheets/min.
30ppm: 20 sheets/min.
35ppm: 22 sheets/min.
B5 SEF
20ppm: 11 sheets/min
25ppm: 14 sheets/min.
30ppm: 17 sheets/min.
35ppm: 20 sheets/min.
A3 SEF
20ppm: 11 sheets/min
25ppm: 14 sheets/min.
30ppm: 17 sheets/min.
35ppm: 19 sheets/min.
Letter(8.5x11) LEF
20ppm: 20 sheets/min
25ppm: 25 sheets/min.
30ppm: 30 sheets/min.
35ppm: 35 sheets/min.
Letter(8.5x11) SEF
20ppm: 16 sheets/min
25ppm: 19 sheets/min.
30ppm: 23 sheets/min.
35ppm: 26 sheets/min.

M A I N T E N A N C E A N D S U P P O R T V E R S A L I N K ® C 7 0 0 0 S E R I E S
Customer Expectation and Installation Guide 12
Feeding Specifications
Automatic Document Feeder
C7020/C7025
C7030
Duplex Automatic Document Feeder (MFP Only)
Capacity5
110 sheets
Speed
Up to 55 images per minute black-and-white and color (simplex)
Paper Sizes
Sensed
5.5 x 8.5 in. to 11 x 17 in. / A5 to A3
Weights
16 lb. bond to 32 lb. bond / 60 gsm to 128 gsm
Trays
Bypass Tray
Capacity
Tray 5: 100 sheets
Standard
Sizes
Min: postcards, envelopes
Max: A3 SEF, 11x17” SEF
Custom Sizes
Min: 3.5x3.9”/89 x 98mm
Max: 11.7.x17”/297 x 432mm
Weights
16 lb bond –80 lb. cover / 60 –216 gsm
Supported
Media Types
Bond
Plain Paper
Cardstock
Custom
Envelopes
Hole Punched
Labels
Heavyweight Labels
Letterhead
Lightweight Cardstock
Lightweight Glossy Cardstock
Lightweight Glossy Cardstock Reload
Pre-Printed
Recycled
1 Tray Module /3 Tray Module
Capacity
Trays 1-3: 520 sheets each
Standard
Sizes
Min: A5 SEF, 8.5x5.5” SEF
Max: A3 SEF, 11x17” SEF
Custom Sizes
Min: 5.5x7.2”/140 x 182mm
Max: 11.7x17”/297 x 432mm
Weights
16 lb bond –140 lb. index / 60 –256 gsm
Supported
Media Types
Bond
Plain Paper
Cardstock
Custom
Hole Punched
Labels
Heavyweight Labels
Extra Heavyweight Labels
Letterhead
Lightweight Cardstock
Lightweight Glossy Cardstock
Lightweight Glossy Cardstock Reload
Heavyweight Cardstock
Pre-Printed
Recycled
5 When using Xerox 4200 Business 20lb or Xerox Business 80gsm (fresh paper).

Customer Expectation and Installation Guide 13
Tandem Tray Module Trays 3 and 4
Capacity
Tray 3: 867 sheets
Tray 4: 1,133 sheets
Standard
Sizes
Min: A5 SEF, 8.5x5.5” SEF
Max: A3 SEF, 11x17” SEF
Custom Sizes
Min: 5.5x7.2”/140 x 182mm
Max: 11.7x17”/297 x 432mm
Weights
16 lb bond –140 lb. index / 60 –256 gsm
Supported
Media Types
Bond
Plain Paper
Cardstock
Custom
Hole Punched
Labels
Heavyweight Labels
Extra Heavyweight Labels
Letterhead
Lightweight Cardstock
Lightweight Glossy Cardstock
Lightweight Glossy Cardstock Reload
Heavyweight Cardstock
Pre-Printed
Recycled
High Capacity Feeder Tray 6- (2000 Sheets) (HCF) (Optional)
Capacity
Tray 6: 2000 Sheets
Standard
Sizes
Min: 7.25x10.5” LEF
Max: Letter LEF / A4 LEF
Custom Sizes
Custom sizes not supported
Weights
16 lb. bond to 140 lb. index / 55 to 256 gsm6
Supported
Media Types
Bond
Plain Paper
Cardstock
Custom
Hole Punched
Labels
Heavyweight Labels
Extra Heavyweight Labels
Letterhead
Lightweight Cardstock
Heavyweight Cardstock
Pre-Printed
Envelope Tray (Optional-Replaces Tray1)
Capacity
Up to 60 envelopes
Sizes
#10 Commercial (9.25 x 4.125 in.), Monarch, DL, C5
Custom sizes: 3.9 x 5.8 in. to 6.4 x 9.5 in. / 98 x 148 mm to 162 x 241 mm
Weights
20 lb. bond to 24 lb. bond / 75 to 90 gsm
Notes:
Envelope printing should not be used as a primary application
Envelopes without windows are supported through the bypass tray in sizes Monarch, DL, C5, and No 10 (other custom sizes are
supported as well). Envelope feeding reliability is highly dependent on the envelope used and the area coverage of the image
being affixed to the envelope.
The optional envelope tray replaces Tray 1. Customer is responsible for installing the envelope tray.
6 Media weights heavier than 80lb Cover (216gsm) may experience more frequent misfeeds from the High Capacity Feeder

Customer Expectation and Installation Guide 14
Finishing Specifications
Stacker
Output Trays (Standard)
Stacking Trays
Dual Offset Catch Tray –up to 250 sheets each
Lower Tray offsets
Integrated Office Finisher (Optional)
Stacking Tray
500 sheets of 20 lb. bond / 80 gsm –8.5 x 11 in. / A4 or 250 sheets of 20 lb. bond / 80 gsm –11 x 17 in. / A3
Sizes
3.5 x 3.9 in. to 11.7 x 17 in. / 89 x 98 mm to 297 x
432 mm
Weights
16 lb. bond to 80 lb. cover / 60 to 256 gsm
Stapling
Single
Auto stapling: 50 sheets maximum: Letter / A4 / B5-size sheets (less than 90 gsm or (2) 220 gsm covers)
30 sheets maximum: Legal / Tabloid / A3 / B4-size sheets (less than 90 gsm or (2) 220 gsm covers)
Max paper weight that can be stapled is 220gsm. Performance of stapling 50 sheets of paper exceeding 90gsm cannot be
guaranteed.
Max paper size that can be stapled is 11x17” (A3)
Offset between sets is available.
Staple mode: Offset is supported unless paper is longer than 297mm or Letter SEF is used.
Non-staple mode: Offset of sheets larger than
190 x 148mm is supported.
Office Finisher LX (Optional)
Capacity
Stacking Tray: 2,000 sheets unstapled or 1,000 sheets single stapled or 750 sheets dual stapled (8.5 x 11 in. / A4)
Center Lower Tray is not available when Office Finisher LX is installed
Sizes
7.2 x 8.3 in. to 11.7 x 17 in. / 182 x 210 mm to
297 x 432 mm
Weights
16 lb bond to 80 lb cover / 60 to 256 gsm
Multi-position
Stapling
50 sheets of 24 lb. bond / 90 gsm
Hole Punch
(Optional)
North America:
Europe:
2-3 Hole Punch
2-4 Hole Punch
Up to 65 lb cover (176gsm) available to right center tray
Booklet Maker for Office Finisher LX (Score/Crease, Saddle-stitch Staple) (Optional)7
Capacity
40 booklets (2-15 sheets per booklet –20 lb. / 80 gsm or less)
Sizes
Letter –8.5 x 11 in. / A4 SEF
Legal –8.5 x 14 in. / B4 SEF
Ledger –11 x 17 in. / A3 SEF
Saddle-stitch
Stapling
2-15 sheets / 8-60 page booklet
16 lb. bond to 24 lb. bond / 60 to 90 gsm
Score / Crease
1-15 sheets / unstapled
Creases up to 28lb (105 gsm)
Stapler
Convenience Stapler (Optional - Includes Work Surface)
Capacity
50-sheet stapling
5,000 staples
Requires a separate outlet
7Roller marks may be visible on output sheets when coated papers are output to the Stacker

D E T A I L E D S P E C I F I C A T I O N S V E R S A L I N K ® C 7 0 0 0 S E R I E S
Customer Expectation and Installation Guide 15
Media and Substrate
For more detailed information on throughput materials, please refer to the Xerox Materials Usage Guide and the Recommended Materials List.
https://www.xerox.com/printer-supplies/recommended-paper/enus.html
Using coated (e.g., gloss, matte coated or photo finished / proofing) and/ or Cardstock (i.e., >90lb Index / 164 gsm) stock may result in degraded
reliability performance. Customers using these materials exclusively or extensively will see decreased performance as it relates to image quality and
product reliability.
Attempts to feed heavier than recommended paper stocks, and/or misuse of the media settings, may cause machine damage or poor image quality.
Using media at run modes other than that recommended for the grade may cause poor image quality and machine damage.
Envelope printing should not be used as a primary application
Envelopes without windows are supported through the bypass tray in sizes Monarch, DL, C5, and No 10 (other custom sizes are supported as well).
Envelope feeding reliability is highly dependent on the envelope used and the area coverage of the image being affixed to the envelope.
The optional envelope tray replaces Tray 1. Customer is responsible for installing the envelope tray.
Specialty media may not provide optimum image quality at the extremes of the environmental range
Xerox Sustainability
Environmental Features
The C7000 series delivers cutting-edge reductions in energy consumption.

I N S T A L L A T I O N V E R S A L I N K ® C 7 0 0 0 S E R I E S
Customer Expectation and Installation Guide 16
3 Maintenance and Support
This section helps define the support and services that Xerox will supply and what is expected of the customer.
Customer/Operator Maintenance
Support Services
Call Procedure
The Xerox Customer Support Centers are available to provide general information, answer questions and take service calls. You can reach the Customer
Support Center at the following toll-free phone numbers:
Technical Support Contact Information
Geography
Country
Phone Number
North America
US
1-800-821-2797 (Base Business)
Canada
1 800 939 3769
Mexico
01.800.00.Xerox (93769) Opción 2
South America
Argentina
0800-222-XEROX (0800-222-93769)
Bolivia, Plurinational State of
0800-222-XEROX (0800-222-93769)
Brazil
4004-4050 (capitais e regiões metropolitanas)
0800 979 3769 (demais localidades)
Chile
800-200-600
Colombia
+01 8000 410071 / [phone]
Ecuador
no number
Falkland Islands
no number
Guyana
no number
Paraguay
0800-222-XEROX (0800-222-93769)
Peru
no number
Suriname
no number
Trinidad and Tobago
no number
Uruguay
0800-222-XEROX (0800-222-93769)
Venezuela
+0800 7746837
Western Europe
Austria
0043 1 207 9000
Belgium
32 2 713 14 52
352 48 01 23 (Luxembourg)
Cyprus
no number
Denmark
70107288
Faroe Islands
00 298 344001
Finland
[phone]
France
0 825 012 013
Germany
069 999915632
Gibraltar
no number
Greece
801 11 93769
Greenland
[phone]
Iceland
[phone]
Ireland
1890 925 050
Italy
199 309 241
Liechtenstein
no number
Luxembourg
32 2 713 14 52
352 48 01 23 (Luxembourg)
Malta
no number
Monaco
0825 03 30 10
Netherlands
020 6563620
Norway
815 00 308
Portugal
707 200 578
Spain
902 200 169 opción 2
Sweden
0771-17 88 08
Switzerland
043 299 90 00
United Kingdom
0870 900 5501