Xerox WorkCenter Pro 215 User manual

P.O. Box 9604-7994
Webster, N.Y. 14580-7994
2/2000 701P33223
User Guide
WorkCentre Pro 215

ENERGY STAR
As an ENERGY STAR® Partner, Xerox Corporation has determined that this
product meets the ENERGY STAR® guidelines for energy efficiency.
© 2/2000 by Xerox Corporation. All rights reserved.
Copyright protection claimed includes all forms and matters of copyrighted material and information
now allowed by statutory or judicial law or hereinafter granted, including without limitation material
generated from the software programs that are displayed on the screen such as icons, screen
display looks, etc.
XEROX®, The Document Company®, the stylized X and WorkCentre Pro 215 are registered
trademarks of Xerox Corporation and Xerox Canada Ltd. is a licensee of all the trademarks.
Product names used in this guide may be trademarks or registered trademarks of their respective
companies and hereby acknowledged.
ENERGY STAR is a U.S. registered mark.

Customer Support
Congratulations on acquiring your Xerox WorkCentre Pro 215. The Xerox Welcome Center is
available to you if you need assistance.
Fill in the required information below so it is available when calling for service.
•Customer Account Number: ____________________________
•Machine Type: WorkCentre Pro 215
•Machine serial number: UU4and the __ __ __ __ __ __.
(Product Code) (Serial number)
The serial number is located on the back cover of the Pro 215, to the left of the power cord.
Use the appropriate number, shown below, to call our experts.
Xerox Welcome Center
If you experience difficulty operating your WorkCentre Pro 215, refer to the suggestions in the
Problem Solving section of this user guide to quickly resolve the situation yourself. If the difficulty
persists, contact the Xerox Welcome Center for further assistance.
When you call the Center, please have the serial number that you entered at the top of this page
readily available. Also, record any Status Code information that appears in the Message Display on
the Control panel. This information can help you and the Xerox representative solve the problem.
Xerox Welcome Center Telephone Numbers
Call: USA (English): 1-800-821-2797 Canada: 1-800-939-3769
(Spanish): 1-800-821-7726
In Canada, after choosing a language option, select option #2 for digital machines.
Internet Support
Visit our website at www.xerox.com to download the latest print driver software or to view on-line
product documentation information.
PRODUCTCODE : UU4
RATING: 120 V-60 hz
AW
MANUFACTURED: SSK
Date
000000
Product code
Serial Number

Supplies
For customers on the supplies included plan (also know as the metered plan or the cost per copy
plan), please use the following:
Toner Cartridge: 6R987
Drum Cartridge: 13R573
In the U.S.A. call 1-800-599-2198
In Canada call 1-800-668-0199 (English)
1-800-668-0133 (French)
For customers who purchase supplies directly from Xerox Corporation, please order the
following:
Toner Cartridge: 6R988
Drum Cartridge: 13R573
In the U.S.A. call 1-800-822-2200
In Canada call 1-800-668-0199 (English)
1-800-668-0133 (French)
Or purchase supplies on line at www.xerox.com
It's Illegal
In the USA
It is against US law to copy copyrighted material without permission of the copyright owner unless
the copying falls within the "Fair Use" or library reproduction rights of the copyright law. Further
information on these U.S. provisions may be obtained from the Copyright Office, Library of
Congress, Washington, D.C. 20550, or telephone the Copyright Office at [phone] and ask for
circular 21. Copying of other items may be prohibited. If you have any questions, seek legal
advice.
In Canada
In Canada it is against the law to copy copyrighted material without permission of the copyright
owner, unless the copying falls within the private study, research or criticism provision of the
copyright law. Copying of other items may be prohibited. If you have any questions, seek legal
advice.

FCC Compliance in the USA
WARNING: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not specifically approved by the Xerox
Corporation may void the authority granted by the FCC to operate this equipment.
Shielded cables must be used with this equipment to maintain compliance with FCC
regulations
Installed Printer Board
Declaration of conformity
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
Model Number: AR-PB9 (pre-installed)
Contact: Xerox Corporation
Phone: [phone]
Address: 800 Phillips Road
Webster, New York 14580
USA
Xerox
FOR HOME OR OFFICE USE
AR-PB9
Tested to comply with
FCC Standards

i
Table of Contents
Safety Notes…………………………………………………………………………………………….….1
Helpful Hints……………………………………………………………………………………………….4
Getting to Know Your Pro 215………………………………………………………………………….5
Installation………………………………………………………………………………………………….6
Control Panel……………………………………………………………………………………………..10
Power Reduction / Auto Clear…………………………………………………………………………12
Auto Copy Function……………………………………………………………………………………..12
Paper Specifications…………………………………………………………………………………….13
Loading Paper……………………………………………………………………………………….14
Flashing ……………………………………………………………………………………………….15
Making Copies on the Document Glass……………………………………………………………..16
Making Copies on the Automatic Document Feeder………………………………………………17
Manual Two-Sided Copying……………………………………………………………………………20
Image Quality……………………………………………………………………………………………..21
Reduction/Enlargement…………………………………………………………………………………22
Alternate Paper Tray…………………………………………………………………………………….23
Envelopes…………………………………………………………………………………………………24
Customizing Your Pro 215……………………………………………………………………………..25
Programmable Features……………………………………….………………………………..25
Programmable Feature Settings 0 – 9 and 11 – 21……….……..…………………………..28
Programmable Feature Setting 10………………………….….………………………………29
Pro 215 Care………………………………………………………………………………………………30
Cleaning the Document Glass and Cover……………………….….………………………...30
Cleaning the Corotron Wire…………………………….………………………………………30
Automatic Document Feeder Misfeed……………………………………………………..31
– E2 Clearing the Paper Path…………………………………………………………………….32
Toner Cartridge Replacement………………………………………………………………….35
Toner Cartridge Yield……………………………………………………………………………36
J2 Drum Cartridge Replacement………………………………………………………………..37
Counter access…………………………………………………………………………………………..38
Total copies/prints remaining on the drum cartridge…………………………….….……….38
Printer Driver Software Installation…………………………………………………………………..39
Ethernet Network Interface (optional)………………………………………………………………..41
Upgrade Memory…………………………………………………………………………………………42

ii
Table of Contents
Pro 215 Properties (Printer Driver)……………………………………………………………………43
Displaying the Driver Properties dialog from an application……………...…………………43
Displaying the Properties dialog from the Start Menu…………………….…………………44
Displaying the Properties dialog from the Xerox Printer Services Program (Status
Monitor)……………………...……………………………………………………………………44
Properties Tabs…………………………………………………………………………………..45
On-Line Help……………..……………………………………………………………….………45
Printer Driver Help …………………………………..………………..…………………….45
PCL Printer Driver Features……………………………………………………………………………46
Creating Pro 215 Floppy Disk Installation Diskettes………………………………………………47
Enabling High Speed Printer Communications……………………………………..…………….48
Problem Solving ………………..………………………………………………………….............…...49
Problem Solving Chart…………………………………………………………….…………….49
Status Code Chart……………………………………………………………………………….51
Printing Solution Chart………....…………….…………………………………………………52
Technical Data……………………………………………………………………………………………55

1
Safety Notes
Your Pro 215 and supplies have been designed and tested to meet strict safety requirements.
These include safety agency examination and approval, and compliance to established
environmental standards. Please read the following instructions carefully before operating the Pro
215 and refer to them as needed to ensure the continued safe operation of your Pro 215.
Follow all warnings and instructions marked on or supplied with the product.
Symbology: = High Voltage, = Heated Surface, = Warning
= Laser Caution use of controls or adjustments or performance of procedures other than
those specified herein may result in hazardous radiation exposure.
Unplug this Pro 215 from the wall outlet before cleaning. Always use materials specifically
designated for this Pro 215. Use of other materials may result in poor performance and could
create a hazardous situation.
Do not use aerosol cleaners. Follow the instructions in this User Guide for proper cleaning
methods.
Never use supplies or cleaning materials for purposes other than what they were intended. Keep
all supplies and materials out of reach of children.
Do not use this Pro 215 near water, wet locations, or outdoors.
Do not place this Pro 215 on an unstable cart, stand, or table. The Pro 215 may fall, causing
personal injury or serious damage to the Pro 215.
This product is equipped with a 3-wire grounding type plug (e.g., a plug having a third grounding
pin). This plug will fit only into a grounding-type power outlet. This is a safety feature. To avoid risk
of electric shock, contact your electrician to replace the receptacle if you are unable to insert the
plug into the outlet. Never use a grounding adapter plug to connect the Pro 215 to a power source
receptacle that lacks a ground connection terminal.

2
Safety Notes
This Pro 215 should be operated from the type of power source indicated on the marking label. If
you are not sure of the type of power available, consult your local power company.
Do not allow anything to rest on the power cord. Do not locate the Pro 215 where persons will step
on the cord.
The power supply cord is the disconnect device for this equipment. Insure that installation is
near the outlet and is easily accessible.
Your machine is equipped with an energy saving device to conserve power when the machine is
not in use. The machine may be left on continuously.
Slots and Openings in the cabinet and in the back and sides of the Pro 215 are provided for
ventilation. To ensure reliable operation of the Pro 215 and to protect it from overheating, these
openings must not be blocked or covered. The Pro 215 should never be located near or over a
radiator or heat register. This Pro 215 should not be placed in a built-in installation unless proper
ventilation is provided.
Never push objects of any kind into the slots of the Pro 215 as they may touch dangerous voltage
points or short out parts which could result in a fire or electric shock.
Never spill liquid of any kind on the Pro 215.
Never remove covers or guards that require a tool for removal. There are no casual operator
serviceable areas within these covers.
Never defeat interlock switches. Machines are designed to restrict operator access to unsafe
areas. Covers, guards, and interlock switches are provided to ensure that the machine will not
operate with covers opened.
Use of an extension cord with this Pro 215 is not recommended or authorized.
Avoid direct viewing of the document lights. The lamps are bright and, while not harmful, they may
cause an annoying afterimage. Always keep the document cover closed during operation and
storage.
Avoid exposing the drum cartridge to light for extended periods of time.

3
Safety Notes
Do not touch the green photoreceptor. Scratches or smudges that appear on the photoreceptor will
result in poor copy quality and may shorten the service life.
Do not put your hands into the fuser area, as you may be burned.
Ozone: This product produces ozone during normal operation. The ozone produced is dependent
on copy volume and is heavier than air. Providing the correct environmental parameter, as specified
in the Xerox installation procedures, ensures that concentration levels meet safe limits.
If you need additional safety information concerning the Pro 215 or Xerox supplied materials, you
may call the following toll-free number.
In the United States or Canada: 1 – 800 – 828 – 6571