
Contents
Clearing Paper Jams ..........................................................................................................................................220
Clearing Jams in the Business Ready Finisher..........................................................................................234
Clearing Jams in the CZ Folder ......................................................................................................................246
Minimizing Paper Jams.....................................................................................................................................256
Troubleshooting Paper Jams ..........................................................................................................................257
Clearing Staple Jams .........................................................................................................................................260
Clearing Hole Punch Jams ...............................................................................................................................264
Print-Quality Problems ..............................................................................................................................................265
Controlling Print Quality...................................................................................................................................266
Troubleshooting Print-Quality Problems ....................................................................................................268
Copy and Scan Problems .........................................................................................................................................273
Fax Problems ................................................................................................................................................................274
Problems Sending Faxes...................................................................................................................................274
Problems Receiving Faxes................................................................................................................................275
Getting Help..................................................................................................................................................................276
Control Panel Messages ...................................................................................................................................276
Using the Integrated Troubleshooting Tools...........................................................................................277
More Information...............................................................................................................................................280
A Specifications 281
Printer Configurations and Options.....................................................................................................................282
Standard Features..............................................................................................................................................282
Options and Upgrades......................................................................................................................................283
Physical Specifications..............................................................................................................................................284
Base Configuration.............................................................................................................................................284
Configuration with Business Ready Finisher and Booklet Maker......................................................284
Configuration with Business Ready Finisher, Booklet Maker, and CZ Folder ...............................284
Configuration with Business Ready Finisher, Booklet Maker, CZ Folder, and High-Capacity
Feeder......................................................................................................................................................................284
Clearance Requirements ..................................................................................................................................285
Environmental Specifications.................................................................................................................................289
Temperature.........................................................................................................................................................289
Relative Humidity ...............................................................................................................................................289
Elevation.................................................................................................................................................................289
Electrical Specifications............................................................................................................................................290
Performance Specifications ....................................................................................................................................291
Printing Resolution .............................................................................................................................................291
Print Speed ............................................................................................................................................................291
Environmental, Health, and Safety Contact Information...........................................................................292
B Regulatory Information 293
Basic Regulations........................................................................................................................................................294
United States FCC Regulations......................................................................................................................294
Canada....................................................................................................................................................................294
Certifications in Europe ....................................................................................................................................295
8 Xerox®WorkCentre®7970 Multifunction Printer
User Guide