Xerox Phaser 6700DN User manual

Xerox®Phaser®6700
User Guide
Guide d'utilisation
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Xerox Phaser 6700
Color Printer
Imprimante couleur

© 2011 Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of
this publication may not be reproduced in any form without permission of Xerox Corporation.
Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or
judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on
the screen such as styles, templates, icons, screen displays, looks, and so on.
XEROX®and XEROX and Design®, Phaser®, PhaserSMART®, CentreWare®, PrintingScout®, Walk-Up®, WorkCentre®, FreeFlow®,
SMARTsend®, Scan to PC Desktop®, MeterAssistant®, SuppliesAssistant®, Xerox Secure Access Unified ID System®, Xerox Extensible
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UNIX®is a trademark in the United States and other countries, licensed exclusively through X/ Open Company Limited.
The ENERGY STAR and ENERGY STAR mark are registered United States trademarks.
Document version 1.0: May 2011

Phaser 6700 Color Printer 3
User Guide
Contents
1 Safety 7
Electrical Safety.................................................................................................................................................................... 8
General Guidelines ...................................................................................................................................................... 8
Laser Safety ................................................................................................................................................................... 8
Operational Safety.............................................................................................................................................................. 9
Ozone Release............................................................................................................................................................... 9
Printer Location ............................................................................................................................................................ 9
Operational Guidelines.............................................................................................................................................. 9
Power Cord .................................................................................................................................................................. 10
Printer Supplies .......................................................................................................................................................... 10
Maintenance Safety ........................................................................................................................................................ 11
Printer Symbols.................................................................................................................................................................. 12
2 Features 13
Parts of the Printer ........................................................................................................................................................... 14
Front View.................................................................................................................................................................... 14
Right View.................................................................................................................................................................... 15
Rear View ..................................................................................................................................................................... 15
Control Panel .............................................................................................................................................................. 16
Internal Components.............................................................................................................................................. 16
Maintenance Kit........................................................................................................................................................ 17
Finisher.......................................................................................................................................................................... 17
Information Pages ........................................................................................................................................................... 18
Printing the Configuration Report..................................................................................................................... 18
Energy Saver Mode .......................................................................................................................................................... 19
Administration Features ................................................................................................................................................ 20
CentreWare Internet Services ............................................................................................................................. 20
Automatic Data Collection................................................................................................................................... 21
Billing and Usage Information ........................................................................................................................... 21
More Information............................................................................................................................................................. 22
3 Installation and Setup 23
Installation and Setup Overview................................................................................................................................ 24
Physically Connecting the Printer to the Network...................................................................................... 24
Initial Printer Setup.................................................................................................................................................. 24
Modifying General Settings ......................................................................................................................................... 25
Installing the Software................................................................................................................................................... 26
Operating System Requirements....................................................................................................................... 26
Installing Drivers and Utilities for Windows.................................................................................................. 27
Installing Drivers and Utilities for Macintosh OS X Version 10.5 and Later.................................... 28

Contents
4 Phaser 6700 Color Printer
User Guide
Installing Drivers and Utilities for UNIX and Linux.................................................................................... 29
Other Drivers............................................................................................................................................................... 29
4 Paper and Media 31
Supported Paper ............................................................................................................................................................... 32
Recommended Media ............................................................................................................................................ 32
Ordering Paper........................................................................................................................................................... 32
General Paper Loading Guidelines .................................................................................................................... 32
Paper That Can Damage Your Printer ............................................................................................................. 33
Paper Storage Guidelines ...................................................................................................................................... 33
Supported Paper Types and Weights............................................................................................................... 34
Supported Standard Paper Sizes........................................................................................................................ 34
Supported Paper Sizes and Weights for Automatic 2-Sided Printing................................................. 34
Supported Custom Paper Sizes........................................................................................................................... 35
Loading Paper .................................................................................................................................................................... 36
Loading Paper in Tray 1......................................................................................................................................... 36
Loading Paper in Trays 2–6.................................................................................................................................. 37
Changing Paper Size, Type, and Color............................................................................................................. 40
Printing on Special Paper............................................................................................................................................... 41
Envelopes ..................................................................................................................................................................... 41
Labels............................................................................................................................................................................. 48
Glossy Cardstock ....................................................................................................................................................... 49
Transparencies........................................................................................................................................................... 49
5 Printing 51
Printing Overview.............................................................................................................................................................. 52
Selecting Printing Options............................................................................................................................................. 53
Print Driver Help ........................................................................................................................................................ 53
Windows Printing Options .................................................................................................................................... 54
Macintosh Printing Options.................................................................................................................................. 55
Printing Features............................................................................................................................................................... 57
Printing on Both Sides of the Paper.................................................................................................................. 57
Selecting Paper Options for Printing ................................................................................................................ 58
Printing Multiple Pages to a Single Sheet (N-Up)....................................................................................... 58
Printing Booklets ....................................................................................................................................................... 58
Using Color Options................................................................................................................................................. 59
Printing Covers........................................................................................................................................................... 60
Printing Inserts........................................................................................................................................................... 60
Printing Exception Pages....................................................................................................................................... 61
Scaling ........................................................................................................................................................................... 62
Printing Watermarks ............................................................................................................................................... 62
Printing Mirror Images ........................................................................................................................................... 63
Creating and Saving Custom Sizes.................................................................................................................... 63
Selecting Job Completion Notification for Windows ................................................................................ 64
Printing Special Job Types .................................................................................................................................... 64

Contents
Phaser 6700 Color Printer 5
User Guide
6 Maintenance 67
Maintenance and Cleaning.......................................................................................................................................... 68
General Precautions................................................................................................................................................. 68
Cleaning the Printer................................................................................................................................................. 69
Routine Maintenance ............................................................................................................................................. 79
Periodic Maintenance ............................................................................................................................................. 89
Billing and Usage Information .................................................................................................................................103
Ordering Supplies............................................................................................................................................................104
Locating the Serial Number ...............................................................................................................................104
Consumables ............................................................................................................................................................104
Routine Maintenance Items ..............................................................................................................................105
Customer Replaceable Units..............................................................................................................................105
When to Order Supplies .......................................................................................................................................105
Viewing Printer Supply Status ...........................................................................................................................106
Recycling Supplies ..................................................................................................................................................106
Moving the Printer..........................................................................................................................................................107
7 Troubleshooting 109
General Troubleshooting.............................................................................................................................................110
Printer Does Not Turn On....................................................................................................................................110
Printer Resets or Turns Off Frequently...........................................................................................................110
Printing Takes Too Long ......................................................................................................................................111
Document Prints From Wrong Tray................................................................................................................111
Document Fails to Print .......................................................................................................................................112
Printer is Making Unusual Noises ....................................................................................................................112
Automatic 2-Sided Printing Problems............................................................................................................112
Date and Time are Incorrect .............................................................................................................................112
Paper Jams ........................................................................................................................................................................114
Locating Paper Jams .............................................................................................................................................114
Clearing Paper Jams ..............................................................................................................................................116
Minimizing Paper Jams ........................................................................................................................................126
Troubleshooting Paper Jams .............................................................................................................................128
Clearing Staple Jams.............................................................................................................................................129
Print-Quality Problems..................................................................................................................................................132
Controlling Print Quality ......................................................................................................................................132
Solving Print-Quality Problems..........................................................................................................................134
Getting Help......................................................................................................................................................................137
Control Panel Messages.......................................................................................................................................137
Using the Integrated Troubleshooting Tools .............................................................................................139
PhaserSMART Technical Support.....................................................................................................................141
CentreWare Internet Services ...........................................................................................................................141
More Information...................................................................................................................................................142
A Specifications 143
Printer Configurations and Options........................................................................................................................144

Contents
6 Phaser 6700 Color Printer
User Guide
Standard Features..................................................................................................................................................144
Available Configurations.....................................................................................................................................144
Options and Upgrades .........................................................................................................................................145
Physical Specifications..................................................................................................................................................146
Phaser 6700N/DN Printer Configurations ...................................................................................................146
Phaser 6700DT Printer Configurations .........................................................................................................146
Phaser 6700DX Printer Configurations .........................................................................................................146
Printer Configurations With Finisher..............................................................................................................146
Clearance Requirements......................................................................................................................................147
Environmental Specifications....................................................................................................................................149
Temperature.............................................................................................................................................................149
Relative Humidity ...................................................................................................................................................149
Elevation.....................................................................................................................................................................149
Electrical Specifications................................................................................................................................................150
Power Supply Voltage and Frequency...........................................................................................................150
Power Consumption ..............................................................................................................................................150
ENERGY STAR Qualified Product .....................................................................................................................150
Performance Specifications........................................................................................................................................151
Printing Resolution.................................................................................................................................................151
Print Speed ................................................................................................................................................................151
Controller Specifications..............................................................................................................................................152
Processor.....................................................................................................................................................................152
Memory.......................................................................................................................................................................152
Interfaces...................................................................................................................................................................152
B Regulatory Information 153
Basic Regulations............................................................................................................................................................154
United States FCC Regulations.........................................................................................................................154
Canada........................................................................................................................................................................154
European Union ......................................................................................................................................................154
Turkey RoHS Regulation ......................................................................................................................................155
Material Safety Data Sheets......................................................................................................................................156
C Recycling and Disposal 157
All Countries ......................................................................................................................................................................158
North America..................................................................................................................................................................159
European Union...............................................................................................................................................................160
Domestic/Household Environment .................................................................................................................160
Professional/Business Environment ................................................................................................................160
Collection and Disposal of Equipment and Batteries..............................................................................161
Note for the Battery Symbol..............................................................................................................................161
Battery Removal......................................................................................................................................................161
Other Countries................................................................................................................................................................162

Phaser 6700 Color Printer 7
User Guide
This chapter includes:
•Electrical Safety ....................................................................................................................................................................... 8
•Operational Safety ................................................................................................................................................................. 9
•Maintenance Safety ........................................................................................................................................................... 11
• Printer Symbols ..................................................................................................................................................................... 12
Your printer and the recommended supplies have been designed and tested to meet strict safety
requirements. Attention to the following information ensures the continued safe operation of your
Xerox®printer.
1
Safety

Safety
8 Phaser 6700 Color Printer
User Guide
Electrical Safety
General Guidelines
WARNINGS:
•Do not push objects into slots or openings on the printer. Touching a voltage point or
shorting out a part could result in fire or electrical shock.
•Do not remove the covers or guards that are fastened with screws unless you are
installing optional equipment and are instructed to do so. Turn off the printer when
performing these installations. Disconnect the power cord when removing covers and
guards for installing optional equipment. Except for user-installable options, there are
no parts that you can maintain or service behind these covers.
The following are hazards to your safety:
•The power cord is damaged or frayed.
•Liquid is spilled into the printer.
•The printer is exposed to water.
•The printer emits smoke, or the surface is unusually hot.
•The printer emits unusual noise or odors.
•The printer causes a circuit breaker, fuse, or other safety device to activate.
If any of these conditions occur, do the following:
1. Turn off the printer immediately.
2. Disconnect the power cord from the electrical outlet.
3. Call an authorized service representative.
Laser Safety
This printer complies with laser product performance standards set by governmental, national, and
international agencies and is certified as a Class 1 Laser Product. The printer does not emit hazardous
light because the beam is totally enclosed during all modes of customer operation and maintenance.
WARNING: Use of controls, adjustments, or performance of procedures other than those specified in
this manual can result in hazardous radiation exposure.

Safety
Phaser 6700 Color Printer 9
User Guide
Operational Safety
Your printer and supplies were designed and tested to meet strict safety requirements. These include
safety agency examination, approval, and compliance with established environmental standards.
Your attention to the following safety guidelines helps to ensure the continued, safe operation of
your printer.
Ozone Release
This printer produces ozone during normal operation. The amount of ozone produced is dependent on
copy volume. Ozone is heavier than air and is not produced in amounts large enough to harm anyone.
Install the printer in a well-ventilated room.
For more information in the United States and Canada, go to www.xerox.com/environment. In other
markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.
Printer Location
•Place the printer on a level, solid non-vibrating surface with adequate strength to hold the weight of
the printer. The base printer weight without any packaging materials is approximately 19.2 kg
(42.2 lb.).
•Do not block or cover the slots or openings on the printer. These openings are provided for
ventilation and to prevent overheating of the printer.
•Place the printer in an area where there is adequate space for operation and servicing.
•Place the printer in a dust-free area.
•Do not store or operate the printer in an extremely hot, cold, or humid environment.
•Do not place the printer near a heat source.
•Do not place the printer in direct sunlight to avoid exposure to light-sensitive components.
•Do not place the printer where it is directly exposed to the cold air flow from an air
conditioning system.
•Do not place the printer in locations susceptible to vibrations.
•For optimum performance, use the printer at elevations below 3100 m (10,170 ft.).
Operational Guidelines
•Do not remove the paper source tray that you selected in either the print driver or control panel while
the printer is printing.
•Do not open the doors when the printer is printing.
•Do not move the printer when it is printing.
•Keep hands, hair, neckties, and so on away from the exit and feed rollers.

Safety
10 Phaser 6700 Color Printer
User Guide
•Covers, which require tools for removal, protect the hazard areas within the printer. Do not remove
the protective covers.
Power Cord
•Use the power cord supplied with your printer.
•Plug the power cord directly into a properly grounded electrical outlet. Make sure that each end of
the cord is securely connected. If you do not know if an outlet is grounded, ask an electrician to check
the outlet.
•Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a
ground connection terminal.
WARNING: Avoid the potential of electrical shock by ensuring that the printer is properly grounded.
Electrical products can be hazardous if misused.
•Only use an extension cord or power strip designed to handle the electrical current capacity of
the printer.
•Verify that the printer is plugged into an outlet that is providing the correct voltage and power.
Review the electrical specification of the printer with an electrician if necessary.
•Do not place the printer in an area where people can step on the power cord.
•Do not place objects on the power cord.
•Replace the power cord if it becomes frayed or worn.
•Do not unplug or plug the power cord while the printer is turned on.
•To avoid electrical shock and damage to the cord, grasp the plug when unplugging the power cord.
The power cord is attached to the printer as a plug-in device on the back of the printer. If it is necessary to
disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet.
Printer Supplies
•Use the supplies designed for your printer. The use of unsuitable materials can cause poor
performance and a possible safety hazard.
•Follow all warnings and instructions marked on, or supplied with, the product, options, and supplies.
•Store all consumables in accordance with the instructions given on the package or container.
•Keep all consumables away from the reach of children.
•Never throw toner, print/drum cartridges, or toner containers into an open flame.
•When handling cartridges, for example toner and such, avoid skin or eye contact. Eye contact can
cause irritation and inflammation. Do not attempt to disassemble the cartridge, which can increase
the risk of skin or eye contact.
CAUTION: Use of non-Xerox®supplies is not recommended. The Xerox® Warranty, Service
Agreement, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of
performance caused by use of non-Xerox®supplies, or the use of Xerox®supplies not specified for this
printer. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage
could vary outside these areas. Please contact your Xerox representative for details.

Safety
Phaser 6700 Color Printer 11
User Guide
Maintenance Safety
•Do not attempt any maintenance procedure that is not specifically described in the documentation
supplied with your printer.
•Do not use aerosol cleaners. Clean with a dry lint-free cloth only.
•Do not burn any consumables or routine maintenance items. For information on Xerox®supplies
recycling programs, go to www.xerox.com/gwa.

Safety
12 Phaser 6700 Color Printer
User Guide
Printer Symbols
Symbol Description
Warning or Caution:
Ignoring this warning could cause serious injury or even death.
Ignoring this caution could cause injury or damage to the property.
Do not burn the waste cartridge.
Do not burn the item.
Do not expose the imaging unit to light for more than 10 minutes.
Do not touch the imaging unit.

Phaser 6700 Color Printer 13
User Guide
This chapter includes:
•Parts of the Printer............................................................................................................................................................... 14
•Information Pages .............................................................................................................................................................. 18
•Energy Saver Mode ............................................................................................................................................................. 19
•Administration Features ................................................................................................................................................... 20
• More Information ................................................................................................................................................................ 22
2
Features

Features
14 Phaser 6700 Color Printer
User Guide
Parts of the Printer
This section includes:
•Front View............................................................................................................................................................................... 14
•Right View ............................................................................................................................................................................... 15
•Rear View................................................................................................................................................................................. 15
•Control Panel.......................................................................................................................................................................... 16
•Internal Components......................................................................................................................................................... 16
•Maintenance Kit ................................................................................................................................................................... 17
• Finisher ..................................................................................................................................................................................... 17
Front View
1. Control Panel
2. Output Tray
3. Tray 1
4. Power Switch
5. Front Door
6. Tray 2
7. Optional 550-Sheet Feeders (Trays 3 and 4)
8. Optional 1100-Sheet High-Capacity Feeder (Trays 5 and 6)
9. Front Door Handles
10. Waste Cartridge
11. Imaging Unit Door
12. Toner Cartridges
Note: The printer allows for a maximum of six trays.
The following tray configurations are available:
•Trays 1 and 2

Features
Phaser 6700 Color Printer 15
User Guide
•Trays 1 and 2 plus one 550-Sheet Feeder
•Trays 1 and 2 plus two 550-Sheet Feeders
•Trays 1 and 2 plus one 1100-Sheet High-Capacity Feeder
•Trays 1 and 2 plus one 550-Sheet Feeder and one 1100-Sheet High-Capacity Feeder
•Trays 1 and 2 plus two 550-Sheet Feeders and one 1100-Sheet High-Capacity Feeder
Note: These are the only supported configurations.
Right View
1. Right Side Door
2. Right Side Door Latch
3. Tray 1
4. Trays 3–6 Right Side Doors
Rear View

Features
16 Phaser 6700 Color Printer
User Guide
1. Control Board
2. Power Connector for Finisher
3. Power Connector for Printer
4. Reset Button for Ground Fault Interrupter (GFI)
5. Control Board Cover
6. Test Print Button
7. USB Connection
8. USB Memory Port (for service only)
9. Ethernet Connection
Control Panel
The control panel consists of a touch screen and buttons you press to control the functions available on
the printer. The control panel:
•Displays the current operating status of the printer.
•Provides access to print features.
•Provides access to reference materials.
•Provides access to Tools and Setup menus.
•Provides access to Troubleshooting menus and videos.
•Prompts you to load paper, replace supplies, and clear jams.
•Displays errors and warnings.
•Plays event-driven videos.
1. Touch Screen displays information and provides access to printer functions.
2. Power Saver enters Sleep mode, and exits Low Power or Sleep mode.
3. Pause temporarily stops the current print job, allowing you to cancel or resume the job.
Internal Components

Features
Phaser 6700 Color Printer 17
User Guide
1. Cleaning Rod
2. Imaging Unit Door
3. Imaging Units
4. Fuser
5. Transfer Belt
6. Transfer Roller
7. Duplex Unit
Note: The Transfer Belt and Transfer Roller are part of the Maintenance Kit.
Maintenance Kit
1. Transfer Belt
2. Transfer Roller
3. Feed Rollers
4. Feed Roller Cartridge
Finisher
1. Finisher Front Door
2. Finisher Output Tray
3. Envelope Lever
4. Horizontal Transport Unit
5. Paper Advance Knob
6. Staple Cartridge
Note: Turn the Paper Advance Knob to clear jammed paper from the Finisher paper path.

Features
18 Phaser 6700 Color Printer
User Guide
Information Pages
Your printer has a printable set of information pages. These include configuration and font information,
demonstration pages, and more.
To print information pages from the control panel:
1. At the control panel, touch Printer.
2. On the Information tab, touch Print Reference Materials.
3. Touch #to set the quantity.
4. Use the keypad or touch +or -to select the number of copies to print.
5. Touch OK.
6. Use the Up or Down Arrow to scroll through the list as needed, and touch the page you want to print.
7. Touch Print.
Note: Information pages can also be printed from CentreWare Internet Services.
To specify the source tray for printing the information pages:
1. At the control panel, touch Printer.
2. Touch the Tools tab, then touch Tray Management.
3. Touch Information Pages Source.
4. Touch the specific tray you want the printer to use, or touch Automatic.
5. Touch OK to confirm the setting.
6. Touch Back to return to the Tools tab, or touch Home to return to the main screen.
Notes:
•To print pages that can help you with print quality problems, see Using the Integrated
Troubleshooting Tools on page 139.
• Some of the control panel screens contain links to frequently used information pages.
Printing the Configuration Report
1. At the control panel, touch Printer.
2. On the Information tab, touch Print Reference Materials.
3. Touch Configuration Report.
4. Touch Print.
Note: By default, the Configuration Report prints each time the printer is turned on. To turn off this
setting, select Printer > Tools > Setup > General Settings > Startup Page > Off.

Features
Phaser 6700 Color Printer 19
User Guide
Energy Saver Mode
You can set the time the printer spends idle in ready mode before the printer automatically transitions to
a lower power level. You can also turn off the automatic transition.
1. At the control panel, touch Printer.
2. Touch the Tools tab, then touch Setup.
3. Touch Energy Saver.
4. Enable the automatic transition:
a. Select the Enable Energy Saver check box.
b. Touch Edit for the option you want to change:
•Ready Mode to Low Power
•Low Power to Sleep
c. Use the keypad to enter the minutes, 1–120. The Low Power default setting is 15. The Sleep
default setting is 45.
d. To confirm the change, touch OK, or Xto cancel it.
5. Touch OK to return to the Setup screen.
Notes:
•To turn off the automatic transition, clear the Enable Energy Saver check box.
•The printer exits Energy Saver mode when it receives a print job, or when you press the Power
Saver button.

Features
20 Phaser 6700 Color Printer
User Guide
Administration Features
This section includes:
•CentreWare Internet Services......................................................................................................................................... 20
•Automatic Data Collection .............................................................................................................................................. 21
• Billing and Usage Information....................................................................................................................................... 21
For details, see the System Administrator Guide at www.xerox.com/office/6700docs.
CentreWare Internet Services
CentreWare Internet Services is the administration and configuration software installed on the
embedded Web server in the printer. It allows you to configure and administer the printer from a
Web browser.
CentreWare Internet Services requires:
•A TCP/IP connection between the printer and the network in Windows, Macintosh, or
UNIX environments.
•TCP/IP and HTTP enabled in the printer.
•A network-connected computer with a Web browser that supports JavaScript.
For details, see the Help in CentreWare Internet Services or the System Administrator Guide.
Accessing CentreWare Internet Services
At your computer, open a Web browser, type the IP address of the printer in the address field, then press
Enter or Return.
Finding the IP Address of the Printer
You can view the IP address of your printer on the control panel or on the Configuration Report. For
details, see Printing the Configuration Report on page 18.
To view the IP address on the control panel:
1. At the control panel, touch Printer.
2. On the Information tab, touch About This Printer.
3. Touch the Network tab.
The IP address appears under TCP/IP (v4).
If IPv6 is set up, touch TCP/IP (v6) to view details.