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XFL Flexible Linear LED Light Installation Instructions
8
DRY LOCATION DC ONLY
May 2020, v1.0
TROUBLESHOOTING
Troubleshooting Quick Guide
Problem Cause Solution
Tape light does not light up.
Power supply not delivering electrical power to
tape.
Make sure the DC power supply is turned on and receiving
power.
Consider testing with a multimeter to ensure tape light is
receiving 24V DC power
Incorrect wiring.
Conrm you have maintained correct polarity (+ to + and - to -)
when joining tape lights as well as when connecting to the 24V
DC power supply. Check connection at every connection point
to ensure polarity is not reversed.
Only part of the tape light is lit. Incorrect wiring or connections not secure.
Check connections to the part of the tape light that is not lit.
Ensure terminal screws or metal prongs of splice connectors
are pierced through tape or contacting tape light solder pads.
Tape lights blink on, then go off.
Your power supply is not adequate for the
length of tape lights you are powering.
Install a higher wattage power supply or reduce watts used by
shortening the lengths of your tape lights.
Overheated power supply. An overheated
power supply will trip the internal auto-reset of
the power supply repeatedly, turning the system
on/off.
Reduce power supply load by shortening the lengths of your
tape lights. Consider relocating power supply to a cooler
location with more free air ow.
LEDs farthest from the power
supply are noticeably dimmer.
Voltage drop from wires running between the
power supply and tape light.
Decrease the length of the 24V DC power feed wires or use
thicker gauge wires between the2 4V DC power supply and
the tape light.
Exceeding tape light maximum series run
length. Use shorter lengths of tape lights.
Tape Light Overheats Ambient temperature above rating. Ensure tape light is installed in environment -4° - 140 °F (-20°
- 60°C)
Voltage input is higher than rated voltage Conrm power supply output is 24V DC.