XonTel Technology S200 User manual

S200 IP-PBX
User Manual
XonTel Technology

XONTEL S200 Administrator's Guide
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Table of Contents
1. Introduction............................................................................................ 5
1.1 Features ............................................................................................ 5
1.2 Hardware Specifications....................................................................... 6
1.2.1 Exterior Appearance ...................................................................... 6
2. System Setup ......................................................................................... 7
2.1 Connection Drawing ............................................................................ 7
2.2 Connecting Ethernet Line ..................................................................... 7
2.3 Supplying Power ................................................................................. 8
Managing XonTel PBX .................................................................................. 9
3. Administrator Login ................................................................................. 9
4. Status.................................................................................................. 11
4.1 Line status ....................................................................................... 11
4.1.1 Extension Status ......................................................................... 11
4.1.2 Trunk Status ............................................................................... 12
4.2 System Status.................................................................................. 13
4.2.1 System Info ............................................................................... 13
4.2.2 Network Status ........................................................................... 14
5. System… ...............................................................................................15
5.1 Network Preferences ......................................................................... 15
5.1.1 LAN Settings............................................................................... 15
5.1.2 WAN Settings ............................................................................. 17
5.1.3 DHCP Server .............................................................................. 18
5.1.4 VLAN Settings............................................................................. 19
5.1.5 VPN Settings .............................................................................. 21
5.1.6 DDNS Settings............................................................................ 22
5.1.7 Static Route ............................................................................... 23
5.2 Firewall Settings ............................................................................... 24
5.2.1 Firewall Rules ............................................................................. 24
5.2.2 IP blacklist ................................................................................. 26
5.3 System Preference ............................................................................ 27
5.3.1 Password Settings ....................................................................... 27
5.3.2 Date and Time ............................................................................ 27
5.3.3 Firmware Update......................................................................... 28
5.3.4 Hot Standby ............................................................................... 29
5.3.5 Backup and Restore..................................................................... 31
5.3.6 Reset and Reboot ........................................................................ 31
5.4 Storage Management ........................................................................ 32
5.4.1 External Storage ......................................................................... 32

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6. PBX ...................................................................................................... 33
6.1 Extensions ....................................................................................... 34
6.1.1 FXS/VoIP Extensions .................................................................... 34
FXS Extensions ................................................................................... 34
VoIP Extensions................................................................................... 38
6.1.2 Phone Provisioning ....................................................................... 42
6.2 Trunks.................................................................................................... 49
6.2.1 Physical Trunk ................................................................................... 49
6.2.2 VoIP Trunk...................................................................................... 56
6.3 Outbound Call Control ....................................................................... 62
6.3.1 Outbound Routes ........................................................................ 62
6.3.2 Speed Dial Settings ...................................................................... 64
6.4 Inbound Call Control ......................................................................... 65
6.4.1 IVR ............................................................................................ 65
6.4.2 Ring Groups ................................................................................ 67
6.4.3 Queues ....................................................................................... 68
6.4.4 Conferences ................................................................................ 72
6.4.5 Inbound Routes ........................................................................... 73
6.5 Audio Settings .................................................................................. 77
6.5.1 Custom Prompts .......................................................................... 77
6.5.2 Music on Hold Prompts.................................................................. 78
6.6 Basic Settings................................................................................... 79
6.6.1 General Preferences ..................................................................... 80
6.6.2 Business Hours ............................................................................ 82
6.6.3 Feature Codes ............................................................................. 83
6.6.4 Voicemail Settings........................................................................ 87
6.7 Advanced Settings ............................................................................ 89
6.7.1 SIP Settings ................................................................................ 90
6.7.2 IAX Settings ............................................................................... 96
6.7.3 Blacklist...................................................................................... 97
6.7.4 Callback Settings ......................................................................... 98
6.7.5 DNIS Settings............................................................................101
6.7.6 DISA ........................................................................................101
6.7.5 PIN User Settings .......................................................................102
6.7.8 Paging Groups ...........................................................................104
6.7.9 SMS Settings .............................................................................106
7. Reports ................................................................................................108
7.1 Call Logs.........................................................................................108
7.2 System Logs ...................................................................................109
8. Logout .............................................................................................. 110
9. Use XonTel PBX.....................................................................................111
9.1 Make outbound call ..........................................................................111

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9.1.1 Sample Routing via VoIP Trunk........................................................ 112
9.2 Incoming call ..................................................................................114
9.2.1 Sample Routing to an IVR ...........................................................114

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1. Introduction
XonTel PBX—IP-PBX for Medium Businesses/Home Office
New products XonTel PBX S200 is a standalone embedded hybrid PBX for
medium businesses and remote branch offices of larger organizations (1-200
users per site). XonTel PBX S200 also offers a hybrid solution (a combination of
VoIP applications using PSTN/BRI/GSM/UMTS/FXS equipment) alternative for
enterprises who are not yet ready to migrate to a complete VoIP solution.
1.1 Features
● Auto-provision
● Follow me
● Audio in/out
● Interactive Voice Response (IVR)
● BLF Support
● Intercom / Zone Intercom
● Blacklist
● Music On Hold
● Call transfer
● Hot standby
● Call Detail Records(CDR)
● Paging / Zone Paging
● Call Forward
● PIN Users
● Call Parking
● Queue
● Call Recording
● QOS
● Call Pickup
● Ring Group
● Call Routing
● Route by Caller ID
● Call Transfer
● Spy functions
● Call Waiting
● Skype Integration (Skype Connect)
● Caller ID
● Three-way Calling
● Call Back
● Mobility Extension
● Conference
● External Storage
● Speed Dial
● DDNS
● Define Office Time
● OpenVPN
● Direct Inward System Access(DISA)
● T.38
● DIDs
● Voicemail
● Distinctive Ringtone
● VLAN
● Do Not Disturb(DND)
● WAN
● Dial by Name
● PPPoE
● Firewalls
● Static Route

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1.2 Hardware Specifications
1.2.1 Exterior Appearance
Front Panel
1 2345678
Figure1-1 XonTel PBX S200 Front Panel
No.
Indication
1
16 Green LEDs
②
16 RJ11 ports
③
Console port (RJ45)
④
WAN/LAN port
⑤
USB 2.0 port
⑥
Audio in/out
⑦
Reset Button
⑧
Power and Run indicator

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XonTel S200 Administrator's Guide
2. System Setup
2.1 Connection Drawing
Figure 2-1
2.2 Connecting Ethernet Line
XonTel PBX provides two 10/100MEthernet ports with RJ45 interface and LED
indicator. Plug Ethernet line into XonTel PBX’s Ethernet port, and then connect
the other end of the Ethernet line with a hub, switch, router, LAN or WAN.
Once connected, check the status of the LED indicator. A yellow LED indicates
the port is in the connection process, and a green LED indicates the port is
properly connected.

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XonTel S200 Administrator's Guide
2.3 Supplying Power
Please follow the steps below to connect the XonTel PBX unit to a power outlet:
1. Connect the small end of the power cable to the power input port on the
XonTel PBX back panel, and plug the other end of the cable into a
100V~240V AC power outlet.
2. Check the Power LED on the front panel. A solid green LED indicates that
power is being supplied correctly.

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XonTel S200 Administrator's Guide
Managing XonTel PBX
3. Administrator Login
From your web browser, input the IP address of the XonTel PBX server.
If this is the first time you are configuring XonTel PBX, please use the default
settings as below (your PC should be in the same local network with XonTel
PBX):
IP Address: http://192.168.5.150
Username: admin
Password:xontel
In this example, the IP address is 192.168.5.150
Figure 3-1
after first login the system will enforce you to change the default password for
security issue and the password should be complex which mean it should
contains capitals letter and small letters plus numbers or special symbols like
(@,#,$,%,…).

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XonTel S200 Administrator's Guide
Figure 3-2
This is the welcome page of XonTel PBX S200 after successful login.
Figure 3-3

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XonTel S200 Administrator's Guide
4. Status
Click to start to check the status of XonTel PBX S200,where we can
check the status of extension, trunk, network and system information.
4.1 Line status
In this page, we can check the status of extension and trunks
4.1.1 Extension Status
Figure 4-1
XONTEL PBX Status Description:
Extensions:
1) : Extension is unavailable
2) :Extension is idle 3
）:Extension is ringing
4）:Extension is busy

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XonTel S200 Administrator's Guide
5）: Extension is on hold
4.1.2 Trunk Status
Trunks:
Figure 4-2
VOIP Trunk:
Status
Unregistered: Trunk registration failed.
Registered: Successful registration, trunk is ready for use.
Request Send: Registering.
Waiting: Waiting for authentication.
Service Provider:
Status
OK: Successful registration, trunk is ready for use.
Unreachable: The trunk is unreachable.
Failed: Trunk registration failed.
FXO Trunk:
Status
Idle: The port is idle.
Busy: The port is in use.
Disconnected: The port hasn’t connected to the PSTN line.
More detail message, please refer to the LED indication of front panel.

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XonTel S200 Administrator's Guide
GSM/UMTS Trunk:
Status
Idle: The port is idle.
Busy: The port is in use.
Signal
: No signal.
: Poor.
: Average.
: Good.
: Excellent.
BRI Trunk:
Status
Ok: The ports connect correctly.
Disconnected: The port hasn’t connected to the BRI line
4.2 System Status
In this page, we can check the status of XonTel PBX system, including the
hardware, firmware version and the network status of LAN and WAN ports.
4.2.1 System Info
In this page, we can check the hardware/firmware version, or the disk usage of
XonTel PBX.
Figure 4-3

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XonTel S200 Administrator's Guide
4.2.2 Network Status
In this page, the IP address of LAN and WAN port will appear, if OPENVPN and
VLAN are configured well, they will be display here too.
Figure 4-4

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XonTel S200 Administrator's Guide
5. System
Click to access.
In this page, we can configure the network settings, firewall settings, storage
management and some other preferences like firmware update and hot
standby.
5.1 Network Preferences
5.1.1 LAN Settings
Figure 5-1
· DHCP
If this option is set, XonTel PBX will use DHCP to get an available IP address
from your local network. Not recommended or you cannot access XonTel PBX
without the right IP address
· Enable SSH
This is the advance way to access the device, you can use the putty software to
access the device. In the SSH access, you can do more advanced setting and
debug, it’s disabled by default.
· Port: the default is 8022, you change it to another one
· Hostname: Set the host name for XonTel PBX.

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XonTel S200 Administrator's Guide
· IP Address
Set the IP Address for XonTel PBX.
Recommend to configure a static IP address for XonTel PBX
· Subnet Mask
Set the subnet mask for XonTel PBX.
· Gateway
Set the gateway for XonTel PBX.
· Primary DNS
Set the primary DNS for XonTel PBX.
·Secondary DNS
Set the secondary DNS for XonTel PBX.
· IP Address2
Set the second IP Address for XonTel PBX.
· Subnet Mask2
Set the second subnet mask for XonTel PBX.

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5.1.2 WAN Settings
Figure 5-2
It supports three connection types: DHCP (obtain an IP automatically), PPPoE,
Static IP Address.
Note:
1. WAN port is disabled by default
2. WAN port cannot be used as a router to route the internet packages from
WAN port to LAN port.
· DHCP
.If your ISP says that you are connecting through DHCP or a dynamic IP address
from your ISP, perform these steps:
Step1:Select DHCP as the WAN Connection Type.
Step2: Click Save button to save the settings.
Step3: Reboot the device.
Step4: Check the WAN’s Status (StatusNetwork status).
· Static IP Address
If your ISP says that you are connecting through a static or fixed IP address
from your ISP, perform these steps:
Step1: Select Static IP Addressas theWAN Connection Type.
Step2: Enter the IP Address.
Step3: Enter the Subnet Mask.
Step4: Enter the Gateway Address.
Step5: Enter the Primary DNS and Secondary DNS.
Step6: Click the Save button to save the settings.
Step7: Reboot the device.
Step8: Check the WAN’s Status (StatusNetwork status).

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· PPPoE
If your DSL provider says that you are connecting through PPPoE or if you
Normally enter a user name and password to access the Internet, perform
these Steps:
Step1: Select PPPoE as the WAN Connection
Type. Step2: Enter the User Name.
Step3: Enter the Password.
Step4: Click the Save button to save the settings.
Step5: Reboot the device.
Step6: Check the WAN’s Status (StatusNetwork status)
5.1.3 DHCP Server
Dynamic Host Configuration Protocol (DHCP) is a network protocol that enables
a server to automatically assign an IP address to a computer from a defined
range of numbers (i.e., a scope) configured for a given network. You can set a
local network NTP server for XonTel PBX here too
Note: XonTel S200 PBX can be working as a DHCP server, but cannot be
regarded as a router.
Figure 5-3

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XonTel S200 Administrator's Guide
5.1.4 VLAN Settings
A VLAN (Virtual LAN) is a logical local area network (or LAN) that extends
beyond a single traditional LAN to a group of LAN segments, given specific
configurations.
Note:
XonTel PBX S200 is not the VLAN server, a 3-layer switch is still needed, please
configure the VLAN information there first, then input the details in XonTel PBX,
so that the packages via XonTel PBX will be added the VLAN label before
sending to that switch.
Figure 5-4
1) VLAN Over LAN
· NO.1
Click the NO.1 you can edit the first VLAN over LAN.
· VLAN Number
.The VLAN Number is a unique value you assign to each VLAN on a single device.
· VLAN IP Address
Set the IP Address for XonTel PBX VLAN over LAN.
· VLAN Subnet Mask
Set the Subnet Mask for XonTel PBX VLAN over LAN.

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XonTel S200 Administrator's Guide
· Default Gateway
Set the Default Gateway for XonTel PBX VLAN over LAN
· NO.2
Click the NO.2 you can edit the first VLAN over LAN.
· VLAN Number
.The VLAN Number is a unique value you assign to each VLAN on a single device.
· VLAN IP Address
Set the IP Address for XonTel PBX VLAN over LAN.
· VLAN Subnet Mask
Set the Subnet Mask for XonTel PBX VLAN over LAN.
· Default Gateway
Set the Default Gateway for XonTel PBX VLAN over LAN.
2) VLAN Over WAN
· NO.1
Click the NO.1 you can edit the first VLAN over WAN.
· VLAN Number
.The VLAN Number is a unique value you assign to each VLAN on a single device.
· VLAN IP Address
Set the IP Address for XonTel PBX VLAN over WAN.
· VLAN Subnet Mask
Set the Subnet Mask for XonTel PBX VLAN over WAN.
· Default Gateway
Set the Default Gateway for XonTel PBX VLAN over WAN.
· NO.2
Click the NO.2 you can edit the first VLAN over WAN.
· VLAN Number
.The VLAN Number is a unique value you assign to each VLAN on a single device.
· VLAN IP Address
Set the IP Address for XonTel PBX VLAN over WAN.
· VLAN Subnet Mask