Panasonic KX-HTS32 Owner's manual

Programming Item List
Hybrid IP-PBX
Model No. KX-HTS824
KX-HTS32
Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual for future use.
In particular, be sure to read "1.1 For Your Safety, page 8" before using this product.
KX-HTS: Series: PJMPR Software File Version 001.10000 or later
Manuals and supporting information are provided on the Panasonic Web site at
http://www.panasonic.net/pcc/support/pbx

Introduction
About this Programming Item List
The Programming Item List is designed to serve as a system programming reference for the Panasonic
Hybrid IP-PBX. It explains how to program this PBX using Web Maintenance Console.
The Programming Item List is divided into the following sections:
Section 1, Overview
Provides an overview of programming the PBX
Section 2, Programming Items
Serves as a reference for programming items when using Web Maintenance Console to program the
PBX.
Trademarks
•Microsoft, Outlook, Internet Explorer, Windows and Windows Vista are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other countries.
•Intel and Intel Core are trademarks of Intel Corporation in the U.S. and/or other countries.
•Mozilla and Firefox are registered trademarks of the Mozilla Foundation.
•All other trademarks identified herein are the property of their respective owners.
•Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
•Google® and Google ChromeTM are trademarks or registered trademarks of Google, Inc.
Notice
•During a long programming session, it is highly recommended that you periodically save the system data
to the internal storage. If the PBX undergoes a sudden power failure or if the system is reset for some
reason, all the system data in the RAM will be lost. However, if system data has been saved to the
internal storage, it can be easily reloaded.
•To save the system data to the internal storage, press the "Save & Logout" button in the top right corner
of the screen before resetting the PBX or turning off the power.
After the data is changed, if you close the browser without pressing the "Save & Logout" button in the top
right corner of the screen, the data may not be saved. Make sure to press the "Save & Logout" button
before exiting the configuration.
Introduction
2 Programming Item List

List of Abbreviations
Refer to List of Abbreviations in the Feature Manual.
List of Abbreviations
Programming Item List 3

List of Abbreviations
4 Programming Item List

Table of Contents
1 Overview .................................................................................................. 7
1.1 For Your Safety ................................................................................................................ 8
1.2 Input Rules ..................................................................................................................... 10
1.2.1 Valid characters ............................................................................................................ 10
1.2.2 Input character restrictions ........................................................................................... 10
1.3 PC Programming ........................................................................................................... 14
1.3.1 Starting Web Maintenance Console ............................................................................. 14
1.4 Easy Setup Wizard ........................................................................................................ 15
2 PBX Configuration ................................................................................ 17
2.1 Login ............................................................................................................................... 18
2.1.1 PBX Configuration ........................................................................................................ 18
2.1.2 Extension ...................................................................................................................... 18
2.1.3 Trunk ............................................................................................................................ 19
2.1.4 Doorphone .................................................................................................................... 19
2.2 PBX Configuration—[1] System ................................................................................... 20
2.2.1 PBX Configuration—[1-1] System—Date & Time ......................................................... 20
2.2.2 PBX Configuration—[1-2] System—MOH .................................................................... 21
2.2.3 PBX Configuration—[1-3] System—Week Table .......................................................... 21
2.2.4 PBX Configuration—[1-4] System—Numbering Plan ................................................... 22
2.2.5 PBX Configuration—[1-5] System—Timers .................................................................. 24
2.2.6 PBX Configuration—[1-6] System—System Options ................................................... 25
2.2.7 PBX Configuration—[1-7] System—CDR ..................................................................... 27
2.3 PBX Configuration—[2] Extension .............................................................................. 28
2.3.1 PBX Configuration—[2-1] Extension—Port .................................................................. 28
2.3.2 PBX Configuration—[2-2] Extension—Phone .............................................................. 31
2.3.3 PBX Configuration—[2-3] Extension—Flexible Buttons ............................................... 32
2.3.4 PBX Configuration—[2-4] Extension—Extension Group .............................................. 33
2.3.5 PBX Configuration—[2-5] Extension—Doorphone ....................................................... 34
2.3.6 PBX Configuration—[2-6] Extension—Analog SLT Property ........................................ 35
2.3.7 PBX Configuration—[2-7] Extension—SIP Extension Property .................................... 35
2.4 PBX Configuration—[3] Trunk ...................................................................................... 38
2.4.1 PBX Configuration—[3-1] Trunk—Port ......................................................................... 38
2.4.2 PBX Configuration—[3-2] Trunk—DIL .......................................................................... 40
2.4.3 PBX Configuration—[3-3] Trunk—DDI ......................................................................... 40
2.4.4 PBX Configuration—[3-4] Trunk—Caller ID Modify & Block ......................................... 41
2.4.5 PBX Configuration—[3-5] Trunk—DISA ....................................................................... 42
2.4.6 PBX Configuration—[3-6] Trunk—Analog CO Property ............................................... 44
2.4.7 PBX Configuration—[3-7] Trunk—SIP Trunk Property ................................................. 45
2.5 PBX Configuration—[4] TRS/ARS ................................................................................ 49
2.5.1 PBX Configuration—[4-1] TRS/ARS—Leading Digits .................................................. 49
2.5.2 PBX Configuration—[4-2] TRS/ARS—ARS Carrier ...................................................... 50
2.5.3 PBX Configuration—[4-3] TRS/ARS—Account Code .................................................. 50
2.5.4 PBX Configuration—[4-4] TRS/ARS—Emergency Dial ................................................ 50
2.5.5 PBX Configuration—[4-5] TRS/ARS—Options ............................................................. 51
2.6 PBX Configuration—[5] System Speed Dialing .......................................................... 52
2.7 PBX Configuration—[6] Conference ............................................................................ 53
2.8 PBX Configuration—[7] Voice Mail .............................................................................. 54
3 Network Configuration ......................................................................... 55
3.1 Network Configuration .................................................................................................. 56
3.2 Network Configuration—[3] WAN ................................................................................ 57
Table of Contents
Programming Item List 5

3.2.1 Network Configuration—[3-1] WAN—WAN Setting ...................................................... 57
3.2.2 Network Configuration—[3-2] WAN—WAN Status ....................................................... 60
3.2.3 Network Configuration—[3-4] WAN—DDNS ................................................................ 62
3.3 Network Configuration—[4] LAN ................................................................................. 63
3.3.1 Network Configuration—[4-2] LAN—LAN Settings ....................................................... 63
3.3.2 Network Configuration—[4-3] LAN—DHCP Client List ................................................. 64
3.4 Network Configuration—[5] Route .............................................................................. 65
3.4.1 Network Configuration—[5-1] Route—Static Routing ................................................... 65
3.5 Network Configuration—[6] Wireless .......................................................................... 66
3.5.1 Network Configuration—[6-1] Wireless—Radio Settings ............................................. 66
3.5.2 Network Configuration—[6-2] Wireless—Main AP Settings ......................................... 67
3.5.3 Network Configuration—[6-3] Wireless—Security Settings .......................................... 68
3.5.4 Network Configuration—[6-5] Wireless—Wireless LAN Setup Settings ....................... 70
3.5.5 Network Configuration—[6-6] Wireless—MAC Filter .................................................... 71
3.5.6 Network Configuration—[6-7] Wireless—Device Association ...................................... 71
3.6 Network Configuration—[7] Firewall ........................................................................... 72
3.6.1 Network Configuration—[7-1] Firewall—Firewall Setting .............................................. 72
3.6.2 Network Configuration—[7-2] Firewall—Packet Filtering ............................................. 72
3.6.3 Network Configuration—[7-3] Firewall—Application Server Settings ........................... 75
3.7 Network Configuration—[8] NAT ................................................................................. 76
3.7.1 Network Configuration—[8-1] NAT—NAT Settings ....................................................... 76
3.7.2 Network Configuration—[8-2] NAT—Virtual Server ...................................................... 76
3.7.3 Network Configuration—[8-3] NAT—DMZ .................................................................... 77
3.8 Network Configuration—[10] Port Status ................................................................... 78
4 Maintenance .......................................................................................... 79
4.1 Maintenance ................................................................................................................... 80
4.2 Maintenance—[1] Management .................................................................................... 81
4.2.1 Maintenance—[1-1] Management—Web Programming ............................................... 81
4.3 Maintenance—[2] System Control ............................................................................... 82
4.3.1 Maintenance—[2-1] System Control—Firmware Transfer to PBX ............................... 82
4.3.2 Maintenance—[2-2] System Control—Firmware Update ............................................. 83
4.3.3 Maintenance—[2-3] System Control—System Data Backup & Restore ...................... 83
4.3.4 Maintenance—[2-4] System Control—System Reset ................................................... 84
4.4 Maintenance—[3] Utility ................................................................................................ 84
4.4.1 Maintenance—[3-1] Utility—USB ................................................................................. 84
4.4.2 Maintenance—[3-2] Utility—System Log ...................................................................... 85
4.4.3 Maintenance—[3-3] Utility—Email Notification ............................................................. 86
5 Appendix ............................................................................................... 89
5.1 Input Characters (TextLCDHDV) .................................................................................. 90
Table of Contents
6 Programming Item List

Section 1
Overview
This section provides an overview of programming the
PBX.
Programming Item List 7

1.1 For Your Safety
To prevent personal injury and/or damage to property, be sure to observe the following safety precautions.
The following symbols classify and describe the level of hazard and injury caused when this unit is
operated or handled improperly.
WARNING
This notice means that misuse could result in death
or serious injury.
CAUTION
This notice means that misuse could result in injury
or damage to property.
The following types of symbols are used to classify and describe the type of instructions to be
observed.
This symbol is used to alert users to a specific operating procedure that must not be
performed.
This symbol is used to alert users to a specific operating procedure that must be followed in
order to operate the unit safely.
1.1 For Your Safety
8 Programming Item List

WARNING
•Unplug the PBX from the AC outlet if it emits smoke, an abnormal smell or makes unusual noise. These
conditions can cause fire or electric shock. Confirm that the smoke has stopped and contact an
authorized Panasonic Factory Service Center.
CAUTION
•To the Administrator or Installer regarding account passwords
1. Please provide all system passwords to the customer.
2. To avoid unauthorized access and possible abuse of the PBX, keep the passwords secret, and
inform the customer of the importance of the passwords, and the possible dangers if they become
known to others.
3. The PBX has no passwords set initially. For security, select an installer password as soon as the
PBX system is installed at the site.
4. Change the passwords periodically.
5. It is strongly recommended that passwords of 10 numbers or characters be used for maximum
protection against unauthorized access.
•There is a risk that fraudulent telephone calls will be made if a third party discovers a personal
identification number (PIN) (verification code PIN or extension PIN) of the PBX.
The cost of such calls will be billed to the owner/renter of the PBX.
To protect the PBX from this kind of fraudulent use, we strongly recommend:
a. Keeping PINs secret.
b. Selecting complex, random PINs that cannot be easily guessed.
c. Changing PINs frequently.
1.1 For Your Safety
Programming Item List 9

1.2 Input Rules
This chapter describes rules regarding input in detail.
1.2.1 Valid characters
Describes characters that can be input.
An input character check is implemented through Javascript when using Web Maintenance Console, and
errors are displayed in a dialog box when invalid characters are input.
Valid characters are shown in the following:
ASCII code
0x08, 0x0D, 0x20, 0x21-0x7E
Character
Numbers <0–9>
Letters <a–z, A–Z>
Others <! " # $ % & ' ( ) * + , - . / : ; < = > ? @ [ \ ] ^ _ ` { | } ~>
<SP> (Space)
1.2.2 Input character restrictions
A set of character restrictions is defined as follows:
Input Type Valid characters Usage
Dial1 Numbers <0–9>
Others <# *>
Dial for trunk.
Dial3 Numbers <0–9>
Others <# * N (N=2–9) X (0–9) Z (Z=1–9)>
Dial for outbound.
Dial4 Numbers <0–9>
Others <# * N (N=2–9) X (0–9, # * {# and * work as a
wild card.}) x>
Dial for dialing table.
Unsigned
Number
Numbers <0–9>
Others < . >
However, decimal points are omitted.
Used for input of numerical values
using [0–9] with a clearly defined
range. (Usage is separate from
"Text Numeric")
The range is not by the number of
digits but indicated by the actual
numerical range that can be input
(for port numbers, "1-65535").
Text No input restrictions.
Text
Numeric
Numbers <0–9> Used for the input of digits [0–9] as
a character string for floating
extension numbers, etc. (Usage is
separate from "Unsigned
Number") Indicated by a range,
such as from 3 digits in length, etc.
1.2 Input Rules
10 Programming Item List

Input Type Valid characters Usage
Text Email Numbers <0–9>
Letters <a–z, A–Z>
Others <- _ . * ! # $ % & ' * + / = ? ^ ` { | } ~ @>
Characters valid for e-mail text
Text LCD Valid characters and the valid number of characters
used are in compliance with the LCD display
specifications. No input restrictions.
Character strings displayed in LCD
Text
LCDHDV
Valid characters and the valid number of characters
used are in compliance with the LCD of HDV series
display specifications. For more information about
input characters, refer to 5.1 Input Characters
(TextLCDHDV).
Character strings displayed in LCD
of HDV series.
Text1 Numbers <0–9>
Letters <a–z, A–Z>
Character strings consisting of
alphanumeric characters only
Text3 Numbers <0–9>
Letters <a–z, A–Z>
Others < - . >
Input error conditions
The following conditions are invalid for input
according to the RFC rules
•A hyphen at the beginning of input characters will
be invalid
•A hyphen at the end of input characters will be
invalid
•A hyphen input before or after a dot will be invalid
•Continuous input of dots will be invalid
Domain Name, FQDN
Text5 Numbers <0–9>
Letters <a–z, A–Z>
Others < ! " # $ % & ' ( ) * + , - . / : = @ [ \ ] ^ _ ` { | } ~
>
<SP> (Space)
All ASCII characters excluding < <
> ; >
< < > ; > cannot be used in conf
file of Asterisk.
Text
Router
Numbers <0–9>
Letters <a–z, A–Z>
Others < except " < > % \ ^ [ ] ` + $ , = ' # & : <\t>
(tab) >
Acceptable characters for a router
Text
Router2
Numbers <0–9>
Letters <a–z, A–Z>
Others < except " < > % \ ^ [ ] ` + $ , = ' # & : <\t>
(tab) { | } <SP> (Space) >
Acceptable characters for a router
Text
Router3
Numbers <0–9>
Letters <a–z, A–Z>
Others < except " < > % \ ^ [ ] ` + $ , = ' # & : <\t>
(tab) { | } <SP> (Space) . >
Acceptable characters for a router
Text
Router
Pwd
Numbers <0–9>
Letters <a–z, A–Z>
Others < except " < > % \ ` >
Acceptable characters for a router
1.2.2 Input character restrictions
Programming Item List 11

Input Type Valid characters Usage
Text
Router
Pwd2
Numbers <0–9>
Letters <a–z, A–Z>
Others < except " \ % ` { | } ~ # $ <SP> (Space) <\t>
(tab) >
Acceptable characters for a router
Text
Router
Pwd3
Numbers <0–9>
Letters <a–z, A–Z>
Others < except " \ % ` { | } ~ <SP> (Space) >
Acceptable characters for a router
Text
Router
SSID
Numbers <0–9>
Letters <a–z, A–Z>
Others < ! " # $ % & ' ( ) * + , - . / : ; < = > ? @ [ \ ] ^ _
` { | } ~ ><SP> (Space)
•A space at the beginning of input characters will be
invalid
•A space at the end of input characters will be
invalid
Acceptable characters for a router
Text ASCII All ASCII characters
Numbers <0–9>
Letters <a–z, A–Z>
Others < ! " # $ % & ' ( ) * + , - . / : ; < = > @ [ \ ] ^ _ `
{ | } ~ >
<SP> (Space)
There are no setting items
currently used.
Text HEX Numbers <0–9>
Letters <a–f, A–F>
WEP Key
IP Address Numbers <0–9>
Others < . > *1
Remarks
Values of 1, 01 and 001, or 10 and 010 are
recognized as the same value and are saved without
the leading 0s.
Input error conditions
1. Input of class E: When the upper 4 Bits of the
first octet is 1111, it will be treated as an error.
Error example: 240.0.0.0, 255.0.0.0
2. Input of class D: When the upper 4 Bits of the
first octet is 1110, it will be treated as an error.
Error example: 224.0.0.0, 239.0.0.0
3. Input of local loop back address: Input of
127.0.0.1 will be treated as an error.
1.2.2 Input character restrictions
12 Programming Item List

Input Type Valid characters Usage
Subnet
Mask
Numbers <0–9>
Others < . > *1
Remarks
Prefix description such as "/24" will not be accepted.
Input error conditions
For the first to fourth octet, only the following values
are accepted. All others will be treated as errors.
255(0xFF), 254(0xFE), 252(0xFC), 248(0xF8),
240(0xF0), 224(0xE0), 192(0xC0), 128(0x80),
0(0x00)
Subnet
Mask2
Numbers <0–9>
Others < . > *1
Remarks
Prefix description such as "/24" will not be accepted.
“0.0.0.0” cannot be set.
Subnet
Mask3
Numbers <0–9>
Others < . > *1
Remarks
Prefix description such as "/24" will not be accepted.
The following values cannot be set:
•0.0.0.0
•255.255.255.255
Subnet
Mask4
Numbers <0–9>
Others < . >*1
Remarks
Prefix description such as "/24" will not be accepted.
For the first to fourth octet, only the following values
are accepted:
0 (0x00)–255 (0xFF)
MAC
Address
Numbers <0–9> Letters <a–f, A–F>
Others < : >
Remarks
Only the following input is accepted, with each "x"
being a number or letter as described above.
xx:xx:xx:xx:xx:xx (17 characters in total) Input error
conditions
Input of broadcast/multicast addresses will be treated
as an error.
: When Bit 0 of the first octet is 1, it will be treated as
an error.
Error example: 01:00:00:00:00:00
MAC
Address2
Numbers <0–9> Letters <a–f, A–F> Others < : >
Remarks
Only the following input is accepted, with each "x"
being a number or letter as described above.
xx:xx:xx:xx:xx:xx (17 characters in total)
*1 Only valid when it is required to divide into octets.
1.2.2 Input character restrictions
Programming Item List 13

1.3 PC Programming
1.3.1 Starting Web Maintenance Console
System programming, diagnosis and administration can be performed with a PC using Web Maintenance
Console. Web Maintenance Console is accessed through a Web browser running on a networked PC.
This section describes how to set up and access Web Maintenance Console.
System Requirements
Required Operating System
Supported versions of Windows® will be periodically updated by the web browser provider. Refer to your
browser's support page.
Supported Browsers for use with Web Maintenance Console
•Windows Internet Explorer 11
•Mozilla® Firefox® version 46 or later
•Google Chrome v51 or later
Always apply the latest updates to your Web browser software. For details, refer to your Web browser’s
documentation. Only the browsers and browser versions listed above are supported for use with Web
Maintenance Console.
Browser Setting Requirements
The following functions must be enabled in the Web browser’s settings to use Web Maintenance Console:
•JavaScript
•The ability to download files
•The display of animations
•The display of images
For details regarding the above settings, refer to your Web browser’s documentation.
1.3 PC Programming
14 Programming Item List

1.4 Easy Setup Wizard
Description
In the Easy Setup Wizard, you will configure the mandatory settings required for the PBX. When you login to
Web Maintenance Console for a PBX that is in its initialized, factory default state, the Easy Setup Wizard for
that PBX will launch automatically.
Screen Name Setting item Description Input
Type Note
Welcome to
Panasonic
KX-HTS
WebMC
Language
Selects the language to be used
in Web Maintenance Console.
Follow the on-screen instructions
to set the language as necessary.
Select
Area Code Selects the area code to be set in
your country/area. Follow the on-
screen instructions to set the
area code.
Select
Password
Setting
Input the Installer Password (4-16
characters, [A–Z, a–z, 0–9]) and
input it in the Re-enter column for
confirmation.
Text1 "1234" cannot be
set as the
Password.
1.Date & Time Time Zone Selects the Time Zone. Select
Local Time Selects the time setting. Select
Daylight Saving Selects the Daylight Saving
Mode.
Radio
2.Numbering Idle Line Access
(Local Access)
Specifies the idle trunk access
setting method.
Radio
Extension
Number
Specifies how extension numbers
are assigned.
Radio
3.Incoming Call DIL / Doorphone Selects destinations for all ports
and all time modes for DIL /
Doorphone.
Select
4.Dialling Plan International
Access Code
Selects the international access
code.
Radio
International
Access Code
Other (6 digits)
When selecting "Other" in the
above setting, set an international
access code of 6 digits or less.
Text
Numeric
Local Area
Code (6 digits)
Specifies the local area code. Text
Numeric
1.4 Easy Setup Wizard
Programming Item List 15

Screen Name Setting item Description Input
Type Note
5.IP IP Address for
LAN Port－IP
Address
Specifies the IP address for the
LAN port.
IP
Address
IP Address for
LAN Port－
Subnet Mask
Displays the Subnet Mask for the
LAN port.
-
Use Built-in
DHCP Server of
KX-HTS
Enables the built-in DHCP server. Checkbox
Use Built-in
DHCP Server of
KX-HTS－
Starting IP
address
Specifies the start of the IP
address range. The built-in
DHCP server provides an IP
address within this specified
range.
IP
Address
Use Built-in
DHCP Server of
KX-HTS－
Ending IP
address
Specifies the end of the IP
address range. The built-in
DHCP server provides an IP
address within this specified
range.
IP
Address
IP Address of
SIP Extension in
existing router
Enables the IP address of SIP
Extension in the existing router.
Checkbox
IP Address of
SIP Extension in
existing router－
IP Address
Specifies the IP address of SIP
Extension in the existing router.
IP
Address
1.4 Easy Setup Wizard
16 Programming Item List

Section 2
PBX Configuration
This section provides setting items for programming the
PBX.
Programming Item List 17

2.1 Login
2.1.1 PBX Configuration
Setting screen (Default)
A
B
C
A Uninstalled Slot
B Trunk Slot (Pre-installed)
C Extension Slot (Pre-installed)
Setting screen (Operation example)
When a card is inserted to a vacant slot, the insertion is reflected on the display of the screen.
When an SIP extension or a SIP trunk is assigned, each button becomes light blue. (E), (F)
ED F
D Port number
E SIP extensions are active
F SIP trunks are active
2.1.2 Extension
Name Description
Extension Opens the Extension port setting screen.
2.3.1 PBX Configuration—[2-1] Extension—Port
Extension number Opens the Extension number setting screen.
2.1 Login
18 Programming Item List

2.1.3 Trunk
Name Description
Trunk Opens the Trunk port setting screen.
2.4.1 PBX Configuration—[3-1] Trunk—Port
Trunk number Opens the Trunk number setting screen.
2.1.4 Doorphone
Name Description
Doorphone Opens the Doorphone port setting screen.
2.3.5 PBX Configuration—[2-5] Extension—Doorphone
Doorphone number Opens the Doorphone port setting screen.
2.3.5 PBX Configuration—[2-5] Extension—Doorphone
2.1.3 Trunk
Programming Item List 19

2.2 PBX Configuration—[1] System
2.2.1 PBX Configuration—[1-1] System—Date & Time
Description
The date and time of the PBX can be programmed.
Screen / Tab Setting item Description Input Type Note
1.Date &
Time－Date
& Time
Time Setting Indicates the current date
and time. Values can be
entered by selecting the
parameter you want to
change the new value.
Select
Automatic Time
Adjustment
Selects the Automatic
Time Adjustment target.
Radio If you select Caller ID,
confirm with your
carrier whether
timestamps are
included with Caller ID
information received
from the network.
SNTP Server IP
Address
Sets the IP address of the
SNTP server for the
Automatic Time
Adjustment destination.
IP Address This setting is
displayed only when
Automatic Time
Adjustment is set to
"SNTP".
Time Zone Sets the time zone of the
PBX.
Select
1.Date &
Time－
Daylight
Saving
Daylight Saving Check the "Setting" and
selects the available
summer time from the
setting list. Specifies each
summer time periods.
Check /
Select
There will be a time
correction at 2:00AM
on the set day.
2.2 PBX Configuration—[1] System
20 Programming Item List