Nortel Meridian Meridian 1 User manual

DECT Messaging Installation Guide
Meridian 1 and Succession Communication Server for Enterprise 1000
DECT Messaging
Installation Guide
Document Number: P0989045
Document Release: Standard 1.0
Date: May 2002
Copyright © 2002 Nortel Networks,
All Rights Reserved
Printed in Canada
Information is subject to change without notice. Nortel Networks reserves the right to make changes in design
or components as progress in engineering and manufacturing may warrant. Hereby Nortel Networks declares
the Meridian/Succession Companion DECT is in compliance with the essential requirements and other
provisions of Directive 1999/5/EC. This equipment generates, uses, and can radiate radio frequency energy,
and if not installed and used in accordance with the instruction manuals, may cause harmful interference to
radio communications. Operation of this equipment in aresidentialarea is likely to cause harmful interference in
which case the user will be required to correct the interference at their own expense.
Meridian 1, Succession and Companion are trademarks of Nortel Networks. Windows is a trademark of the
Microsoft Corporation. DECT is a registered trademark of the European Telecommunications Standards
Institute..

P0989045 Standard 1.0 May 2002

Page 3 of 60
DECT Messaging Installation Guide
Revision history
May 2002 Standard 1.00. This is the first issue of the DECT Messaging Installation
Guide.

P0989045 Standard 1.0 May 2002
Page 4 of 60

Page 5 of 60
DECT Messaging Installation Guide
6
About this guide
This document supports Meridian 1 and the Succession Communication
Server for Enterprise (CSE) 1000 systems.
The DECT Messaging Installation Guide provides information for sales
representatives, planners, installers, site maintenance personnel and
administrators.
This document is a global document. Contact your system supplier or your
Nortel Networks representative to verify that the hardware and software
described are supported in your area.
Identifying Meridian/Succession systems
The following systems are referred to in this guide as large systems:
• Options 51, 61, 71, 81
• Options 51C, 61C, 81C
The following systems are referred to in this guide as small systems:
• Option s 11, 11E, 11C, 11C Mini
• Succession CSE 1000

P0989045 Standard 1.0 May 2002
Page 6 of 60 About this guide

Page 7 of 60
DECT Messaging Installation Guide
12
Understanding DECT Messaging
Contents This section contains information on the following topics:
Introduction. .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Architecture. .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Messaging Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
SNPP interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
TAP interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Web application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
External applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Protocols and external interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
LAN access protocols. .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Protocols for external paging systems. . . . . . . . . . . . . . . . . . . . . . . . 11
DECT Messaging web architecture . .. . . . . . . . . . . . . . . . . . . . . . . . 11
DECT Messaging system architecture . . . . . . . . . . . . . . . . . . . . . . . 11
Handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
DECT Messaging dongle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
IntroductionDECT Messaging is a data system. It operates independently from the DECT
voice system.The DECT Messaging system allows users to send and receive
text messages on C4040 and C4050 handsets. When there is an incoming
message, the handset alerts the user in various ways, depending on the
message’s priority. Text messages can be received even if the handset is in
use. (The only exception is while the handset is ringing.)

P0989045 Standard 1.0 May 2002
Page 8 of 60 Understanding DECT Messaging
ArchitectureFigure 1 on page 8 shows the architecture for the DECT Messaging system.
The arrows represent the movement of data through the system.
Figure 1
DECT Messaging System Overview
Messaging Server
The DECT Text Messaging system uses a Messaging Server (MS) that
interfaces to the DECT system by a DMC 8 card. The Messaging Server
software acts as an interface between the DECT System and open standard
interfaces to external systems and applications.

DECT Messaging Installation Guide
Understanding DECT Messaging Page9of60
The MS supports two standard interfaces for connecting to external systems:
Telelocator Alphanumeric Protocol (TAP) over a serial link and Simple
Network Paging Protocol (SNPP) over IP.
The MS contains a user database and a web-based administration tool.
Predefined groups of DECT handsets can be set up in the server database or,
alternatively, the external application can control messages to groups of
handsets.
Functionality
The Messaging Server provides the following functionality:
• the ability to send messages to a DECT handset from a standard web
browser
• connection from external paging systems into the DECT system using
standard protocols and interfaces. It supports both hard-wired serial
connections and dial-up over modems.
• handset-to-handset messaging
• connection over the IP network to the DECT system
• standard interfaces to allow external applications to be built
• web management of subscriber information and configuration data
• an audit trailof allmessagesand responses kept bythe system. Thesecan
be time-stamped to allow administrators to see what has happened at
particular times, and to allow statistics to be generated.
External systems can be connected using TAP and SNPP protocols.
Note: Since the text messages system is independent of the voice
system, this means that voice call re-direction, such as Call Forward,
does not apply to text messages. If Call Forward is implemented, the text
messages are not forwarded. They are still received at the handset.
SNPP interface
TheSNPPinterfaceallowsthe MS tocommunicatewith external systems that
use the access protocol over TCP/IP. See “SNPP” on page 11.

P0989045 Standard 1.0 May 2002
Page 10 of 60 Understanding DECT Messaging
TAP interface
The TAP interface allows legacy paging systems to connect into the system
through either a serial link or modem. See “TAP” on page 11.
Web application
The standard text messaging application is web based. After the DECT
Messaging System is installed and configured, the web-based application
enables users to send messages from a standard web browser to a handset.
External applications
External applications, such as radio paging replacement and alarms, are
supported by DECT Messaging.
A simple web based Text Messaging application is included with the DECT
Messaging software. This enables a complete messaging system to be
installed without additional software.
Protocols and external interfaces
Using the TAP and SNPP protocols, the DECT Messaging System can be
connected to external systems.
An example of an external system is an alarm system. An external alarm is
triggered from the alarm system. This alarm sends a text message to the
DECT messaging system. The DECT messaging system forwards the text
message to the DECT handset.
The supported protocols are:
• SNPP RFC1861 – Simple Network Paging Protocol, for LAN access
• TAP V1.8 – Telelocator Alphanumeric Protocol, for external paging
systems

DECT Messaging Installation Guide
Understanding DECT Messaging Page 11 of 60
LAN access protocols
SNPP
SNPP is a simple way to deliver one-way and two-way wireless messages to
receiving devices, such as pagers and cellular telephones. SNPP provides a
way to implement a gateway between the Internet and the DECT Messaging
Server. It allows end-to-end acknowledgments to be sent through the
Messaging Server.
SNPP is the recommended protocol for new applications because it supports
acknowledgement and allows urgent and non-urgent messages.
Protocols for external paging systems
TAP
TAP is a widely used public paging access protocol administered by the
PersonalCommunicationsIndustry Association (PCIA). TAP allows external
equipment to connect into a paging network, allowing DECT Messaging to
easily replace a radio paging system. TAP runs on a serial connection.
DECT Messaging web architecture
Intranet server
The company’sintranet server provides access to the static HTML pages that
host the web application. The intranet server redirects some requests to the
DECT Messaging web server for it to handle.
DECT Messaging web server
The web server on the DECT Messaging Server handles the following:
• requests for data from the database
• messages sent to the DECT system
DECT Messaging system architecture
The DECT System must have at least one DMC8 card or DMC8-E card with
accompanying DME Ethernet daughterboard to provide Ethernet access. For
a DECT System with multiple DMC8’s cards, only one DME daughterboard
is required.

P0989045 Standard 1.0 May 2002
Page 12 of 60 Understanding DECT Messaging
The DMC4 is the original DMC card with four base stations. For a DECT
system with only DMC4’s, a DMC8 card must be added to provide DECT
Messaging functionality.
Each DMC card must be running the Messaging-specific version of firmware
in order to be able to interact with the Messaging server. The valid versions
of Messaging firmware are 451002XX forDMC4 and 470002XX for DMC8
and DMC8-E.
The Messaging server does not require a separate DMC8 card. It can be
connected to the DMC8 card used by OTM as a relay card. All DMC cards in
the DECT system must be backboned in series
The DECT Messaging Server manages only the messaging aspect of the
DECT System. The DECT System is still managed by its OTM.
The Messaging Server works for both concentrated and non-concentrated
DECT systems. Only one DECT system is served by the Messaging Server at
a time.
Handsets
DECT Messaging supports the Nortel Networks C4040 handset with
software Version 11 (and later), and the C4050 handset. Both handsets
support textmessaging for messages toamaximum of 48 charactersin length.
Thehandsets aresubscribedto theDECT system using OTM. See “Subscribe
the handsets to the system cards” on page 51.
DECT Messaging dongle
The security dongle supplied with the system is required in order for DECT
Messaging to operate. It must be attached to the parallel port of the Messaging
Server.

Page 13 of 60
DECT Messaging Installation Guide
22
Installing the DECT Messaging software
Contents This section contains information on the following topics:
Introduction. .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Installation requirements. .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Installing the DECT Messaging system. . . . . . . . . . . . . . . . . . . . . . . . . 15
Installing the serial port file. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Checking the installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Uninstalling the DECT Messaging system. .. . . . . . . . . . . . . . . . . . . . . 21
This chapter describes the following:
• System requirements – provides a list of requirements to be met before
installing the DECT Messaging System
• System installation – describes how to install the DECT Messaging
System onto a Windows NT and Windows 2000 platform
• Uninstallation
IntroductionThe DECT Messaging System provides the capability to send messages to
one or more handsets from another handset, the web, or the paging protocols
TAP and SNPP.
To install the DECT Messaging System successfully, the instructions in this
chapter must be followed in the order specified.

P0989045 Standard 1.0 May 2002
Page 14 of 60 Installing the DECT Messaging software
Installation requirements
Before proceeding with the installation of a DECT Messaging system, the
following components must be available:
• a PC connected to the company intranet, with the following minimum
requirements:
—CD-ROMdrive
— 250MB free hard disk space
— minimum 128 MB RAM, recommended 256 MB RAM
— 600Mhz processor
— network card and assigned IP address
— Internet Explorer v5.5 or Netscape v4.7 installed
— Windows 2000 or Windows NT4 Workstation or Server, with
Service Pack 6 installed
— DECT Messaging dongle
• an installation CD, which contains the necessary installation files and a
copy of this Installation Guide
• an internal/external modem to enable the TAP software
• NT Administrator password for the PC

DECT Messaging Installation Guide
Installing the DECT Messaging software Page 15 of 60
Installing the DECT Messaging system
To install the DECT Messaging system, follow the steps in Procedure 1.
Procedure 1
Install the DECT Messaging system
1Browse the root directory of the installation CD and double click on
Setup.exe. After a few minutes, the welcome screen for the
InstallShield wizard is displayed. See Figure 2 on page 15.
Figure 2
Welcome Screen
CAUTION
If, at any time during the installation, the computer
prompts for the system to be rebooted, do not
reboot. Select the Restart Later option, when
available. Reboot the system only at the end of the
installation process.

P0989045 Standard 1.0 May 2002
Page 16 of 60 Installing the DECT Messaging software
2Click Next. Continue to follow the prompts in the InstallShield wizard
until the Setup Type Screen is displayed. The Setup Type Screen is
shown in Figure 3 on page 16.
Figure 3
Setup Type Screen
3Before proceeding, it is necessary to determine whether or not the
Java kits have been installed.
a. If the exact Java development kits has already been installed,
de-select the Install the Java kits option,then go directlyto Step
4.

DECT Messaging Installation Guide
Installing the DECT Messaging software Page 17 of 60
b. If the Java development kits are not yet installed onto the PC,
leave the Install the Java kits option selected and click Next.
Follow the prompts in the wizard until the Java development kits are
installed. If prompted by the Java development programs to perform a
Restart, select Restart Later to finish installing DECT Messaging.
4Set the JDK v1.3 environment variables for the Java Software
DevelopmentKit(JDK)EnterpriseEdition forWindowsNT orWindows
2000 (depending on which operating system is in use).
Windows NT
a. Right click on the My Computer icon on desktop and select the
Properties option.
b. Select Environment tab.
c. Enter JAVA_HOME environment variable and set it to where jdk
v1.3.1 is installed; for example, c:\jdk1.3.1. The Java install
directory will be referenced as $JAVA_HOME in this document.
d. Click on set.
e. Click on the PATH environment variable. Add a semicolon to the
end of the current value followed by C:\jdk1.3.1\bin.
f. Click Set.
g. Click on Apply and then OK.
Windows 2000
a. Right click on the My Computer icon on the desktop and select
the Properties option.
b. Select the Advanced tab.
c. Click the Environment Variables button.
d. Under the System variables window, click New.
e. In the Variable Name box, enter JAVA_HOME.
f. In the Variable Value box, enter the path to where the java kits
were installed; for example –
c:\jdk1.3.1\.
g. Click OK.
h. In the System variables window, click to highlight the Path
variable. Click the Edit button under the window.

P0989045 Standard 1.0 May 2002
Page 18 of 60 Installing the DECT Messaging software
i. In the Variable value box, type the path to where the java kits
were installed at the end of the existing text; for example –
;c:\jdk1.3.1\bin\
j. a semicolon (;) must separate the new information being entered
from the existing information).
k. Click OK to set the value.
l. Click OK to finish setting the environment variables.
m. Click OK to close the Advanced system properties dialogue
window.
After the Java developmentkits are installed, the Destination Location
screen is displayed. See Figure 4 on page 19.
5Follow the prompts and select the default options. The DECT
Messaging System will be installed in the C:\dectms directory if all
default options are chosen. The directory in which it is installed will be
referred to as $DECT.
6. Restart the PC when prompted. Installation is complete
—————————— End of Procedure ——————————

DECT Messaging Installation Guide
Installing the DECT Messaging software Page 19 of 60
Figure 4
Destination Location

P0989045 Standard 1.0 May 2002
Page 20 of 60 Installing the DECT Messaging software
Installing the serial port file
Install the serial port file to enable the DECT Messaging System to accept
external messages from the TAP interface.
To install the serial port file, follow the steps in Procedure 2.
Procedure 2
Install the serial port file
1Browse the install CD and copy the win32com.dll file to the
$JAVA_HOME\jre\bin, $JAVA_HOME\bin and to the C:\Program
Files\JavaSoft\jre\1.3.1\bin directories.
2Browse the install CD and copy the javax.comm.properties file to the
$JAVA_HOME\jre\lib, $JAVA_HOME\lib and to the C:\Program
Files\JavaSoft\jre\1.3.1\lib directories.
3Ifnecessaryupdatethemodem settingsasdetailedin“Recommended
modem settings” on page 50.
—————————— End of Procedure ——————————
Checking the installation
Before starting up theDECT Messaging system, make sure that thefollowing
components are installed:
• JDK v1.3.1
• Java Development Kit Enterprise Edition v1.2.1
• DECT Messaging System
• environment variables
• Serial Port Files (optional)
If these components are properly installed, proceed to “Using the DECT
Messaging system” on page 23.