CCL 216B Owner's manual

Operating / Programming Manual & Warranty Document
PBX Model: 216B / 224B / 232B
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.Contents
. Introduction
Installation
Terminologies Used
Programmingthe PBX
Allowed Table
Auto Attendant Settings
Auto Call Back
Auto Call Disconnection
Barge-In
Call Forward
Call Pick-Up
CheckingExtension Number
CLI (Calling Line Identification)
CLI Transferable / Internal
CLI –Digits addition
CLI ReceivingMode (DTMF/ FSK)
CLI Transmitting Mode(DTMF)
Conferencewith 1 Junction & 1 Ext
Conferencewith 2 Junctions
Day / Night Mode
Denied Table –A
Denied Table –B
Do Not Disturb (DND)
Door Phone
Emergency Call
Extension to Extension call
Flash Time setting
Flexible Numbering
Hot Line to Junction
Hot Line to Extension
Junction Accessduring Power Failure
Junction AccessControl
Junction Line Ring Assignment
Junction Line- Enable / Disable

Junction to Junction Forwarding
Memory Dialing
Operator Extension Setting
Password
PBXVersion
Redial
Resetting the PBX programming
Ring Time Settings
Troubleshooting
Technical
Specifications
Warranty claim
details
NOTE-Copper Connections reserves the right to alter equipment specifications and description contained herein
and makes no commitment to update or keep current the information herein. All information herein is subject
to change
at any time without notice. No part of this publication shall be deemed to be part of any contract or
commitment whatsoever.
- Product specifications and features are subject to changes without prior notice due to our constant endeavor to
improve the product.
- All features mentioned in this manual are not part of standard systems. Some features need
optional hardware/software up-gradation.
- Not every feature in this manual is likely to have been installed in your system or extension.
.Introduction .
.
All Junctio n lines of the PBX are Disabled in default. To enable them refer heading “Junc tio n Line - Enable /
Disable “
Model 216B has 2 CO Lines, 16 Extensions.
Model 224B has 2 CO Lines, 24 Extensions.
Model 232B has 2 CO Lines, 32 Extensions.
.Installation .
Cabling
- All cables of the EPABX should be at least 6” away from the electrical cables.
- They should be at least 12” away from the area of high frequencies like tube light chokes, Electric Motors, etc. If it is
not possible to avoid, then use shielded cables and earth the shield.
- Maximum length of extension wires can be 400 mtr from PBX with 0.5mm Copper conductor cable.
Earthing
Earth connected to the EPABX should not have more than 5 volts on it.
Location
- The PBX should be installed in a well -ventilated area and at a place where there is no chance of liquid spilling over
it or moisture getting into it (Like in the Bathrooms etc).
Model
JunctionLines
Extensions
DoorPhone
DoorLocks
216B/
224B/
232B
Numberedas
1, 2
- Numberedas601-616-624-632
- 602is the Operator.
- Programmingcanbe donefrom
601,602,603,604.
1
NA
BAD EARTHIN G
If voltmeter reading between
N & E is more than 5V, do not
run the Copper Connections
System on it
GOOD EARTHIN G
Voltmeter reading between N & E
must be more than 100mV and
less than 5V
3 PIN AC plug
V
E.
N.
L.

- Direct sun light should not fall on the PBX.
- The PBX should be installed on the wall at a minimum of 2 ft height from the
floor. Note: The Comp any’s warrantee voids if the above points are not followed.
Front Panel Indications
Following is the descriptions of the LED indicators of the front panel of the PBX:
LED Name Description
POWER Blinking means PBX is working on Mains AC or Battery.
Connections
The PBX has the following connectors on its side panel:
Connectors Description
LINE 1 to LINE 2 Terminate the 1
st
and 2
nd
Junction Line here through a RJ Connector.
EXT 601 to EXT 616/ 624/ 632 Terminate the 1
st
to 32th Extension wires over here through a RJ
Connector.
AC 220V Connect the 2 pin main lead here.
witch on the Side of PBX It is for switching the PBX ON / OFF.
Note: The PBX is supplied RJ Connectors with short leads for terminating the cables to RJ Sockets. It is recommended to
Crimp RJ connectors directly to the cables in order to maintain the aesthetics.
Precautions :
- The Mains AC socket from where the PBX is given 220 V AC, should be separately made by taking direct
connections from the MCB Box and no other Electrical appliance should be connected on this point.
.Terminologies Used .
JUNCTION LINES - Telephone Lines provided by the Department of
Telecom. EXTENSIO N LINES - Extension Lines mean the EPABX extension lines.
.Programming the PBX .
To program most of the feature mentioned in this manual, programming Password is to be entered from any extensions
(601, 602, 603, 604) through the following command:
#* 0000 (Here, 0000 is the default Password)
In case of any mistake while programming, keep the Handset down and pick up again.
Whenever a correct input is entered, PBX will give one single acceptance tone and when wrong input is given, it will
give three tones.
.Allowed Table .
Numbers to be allowed to extensions whose L = 0, are to be defined in this table. For value of L refer “Juncti o n Dialing
Controls ”.
This table has 16 Locations.
Procedure: Dial #* 0000 + 43 QQ ABCD#
Where QQ= 01 to 16 (16 Locations of the Table)
ABCD= The starting 4 digits of the Tel numbers to be allowed to
extension. For less than 4 digits, dial # at the end of digits.
To clear this Table: Dial #* 0000 + 43 #
To clear a particular location of this table: Dial #* 0000 + 43 QQ #
.Auto Attendant Operations .
When the PBX is operated in this mode, the Junction caller gets a welcome
message. Three types of messages can be recorded for the following 3 conditions:
Welcome Message (10 Seconds)
Busy Message (5 Seconds)
No Answer Message (5 Seconds)
Auto Atten dant Enable/ Disable:
To set Junction in Auto Attendant mode:
Dial #*0000 + 10 J # where J= Junction Number 1 or 2
To set Junction in Direct Ring
mode: Dial #*0000 + 11 J
Messa ge Recording/ Listening:
To Record Auto Attendant Message:
Dial #*0000 + 12 M #
Recording starts after a confirmation beep. There will be a second beep for recording end.
Listen Auto Attendant Message:
Dial #*0000 + 13M #

Where- M = 1 for Welcome Message (10 Secs)
= 2 for Busy Message (5 Secs)
= 3 for No Answer Message (5 Secs)
Busy Message ON/OFF:
The facility of playing Busy message can be turned ON or
OFF. To turn ON Busy Message: Dial #*0000 + 124 #
To turn OFF Busy Message: Dial #*0000 + 134#
Ring Time Settin g:
This is the time for which call will ring on dialed extension.
Dial #*0000 + 496 TT # where TT is time duration in seconds (01-99)
Extension Number Dial Timeout:
After the welcome message is played, the user must dial an extension number within this time period.
If no extension number is dialed, then the message can either be repeated or call can be transferred to an extension.
Dial #*0000 + 160 TT # where TT is time duration in seconds (01-10)
Auto Atten dant Mode Settings
1. Options when caller doesn ’ t dial any number / dials a wrong number:
a) Disconnect Junction Line: # * 0000 + 160 #
b) Transfer the call to Operator: # * 0000 + 161 #
If operator is busy, call will ring as per programmed junction landing in Simultaneous/ Round Robin.
c) Transfer the call as defined in Junction Landing: # * 0000 + 1616 #
Default: Call is transferred to Operator.
2. Options when called extensio n in busy or not answered:
a) Disconnect Junction Line: # * 0000 + 166 #
b) Transfer the call to Operator: # * 0000 + 1660 #
If operator is busy, call will ring as per programmed junction landing in Simultaneous/ Round Robin.
c) Transfer the call as defined in Junction Landing: # * 0000 + 1666 #
d) Play Welcom e Messag e again: # * 0000 + 1665 #
Default: Call is transferred to Operator.
.Auto Call Back .
From Busy Junction Lines
To get a call back when any of the busy Junction lines get free, following is the procedure:
Dial 0
Get engaged tone
Dial #
Keep the handset down.
As soon as any one of the busy Junction lines gets free, the Extension will ring. It will ring once and the user can pick
Handset within 10 secs to get connected to the Junction line.
From Busy Extensions
To get a call back when any of the busy Extension gets free, following is the procedure:
Dial Extension Number
Get engaged tone
Dial # and Keep the handset down.
As soon as the busy Extension gets free, the called and calling Extensions will ring simultaneously. User can
pick handset within 10 secs to get connected to each other.
.Auto Call Disconnection .
Selected extensions can be programmed to disconnect Out going Junction call after talking for a set time.
Procedure: Dial #* 0000 + 6 NN TT #
Where, N= Last two digits of the Extension Number.
TT= 01 to 99. Time in minutes after which the Junction call is to be
disconnected. Note: In default there is no restriction.
: This auto call disconnection is not applicable on incoming Junction
calls. To cancel this feature: Dial #* 0000 + 6 NN 00 #
.Barge-In .
Extension number 601 and 602 have the facility to barge into any Extension or Junction Line and overhear or talk in
conference.
To listen to a Junction line, dial # 7 J where J= Junction Number 1 or 2
To listen to an Extension, dial # 77 Ext Number
.Call Forward .
There are two types of Call Forwarding :

Call Forward Always
Dial # 26 NN XXXX
Where, XXXX= Extension number where Calls are to be forwarded. Flexible number (2-4 digits long)
N= the last two digits of the original Extension.
Dial # 26 NN # (To clear the feature of N Extension)
Dial # 26 # (To clear the Call Forward Always feature of all the extensions. T)
Call Forward When Busy / No Answer (This can also be used as Round Robin feature - Refer “Jun c ti o n Line Ring
Assi g n m e n t” )
If calls are to be diverted only when the Extension is busy or is not answering,
then: Dial # 27 NN XXXX
Where, XXXX= Extension number where Calls are to be forwarded. If flexible numbering is done then
enter the Flexible number. If the Flexible number is say 26 then XXXX will be = 26
& not 026.
N= The last two digits of the original Extension number (Not the flexible
number) Dial # 27 NN # (To clear the feature of NN Extension
: To cancel Call Forwarding Busy / No Answer of all the extensions:
Dial # 27 # from any of the programming Extensions.
: To cancel all type of Call Forwarding of all the extensions:
Dial # 25 # from any of the programming
Extensions.
: To retain the Call Forwarding programming after the PBX is switched
ON/OFF, Dial #*0000 + 171 # (This is the default setting in the PBX)
: To lose the Call Forwarding programming after the PBX is switched ON/OFF,
Dial #*0000 + 170 #
Ring Time change in Call Forward When Busy / No Answer
The ring time on extension, in case of Call Forward, can be changed using the following program:
Dial #*0000 + 184 TT #
Where, TT= 01 – 99 Ring Time in seconds
Default value = 20 secs
Note: The time entered here, should be less than the Internal Call Ringing Time.
. Call Pick-Up .
PBX has a code for call pick up as detailed below:
Dial # 9 - To pick up an incoming Junction call ringing on another extension.
It will pick the calls in following priority
- Junction Call being Transferred
- Incoming Junction Call ringing
- Junction Call on Hold
- DoorPhone Call
- Internal Call
Checking Extension Number .
To know the extension port number of an extension:
From SLT extension with a CLI Telephone Set
Dial # 62 and keep the handset down.
The extension will ring and its number shall be displayed on the CLI phone. The display may show a 4-digit number.
In that case the last 3 digits would be the Extension number.
.CLI (Calling Line Identification) .
The incoming Junction call telephone number is displayed on the LCD of the CLI phone on which the defined Junction call
rings. This feature will work with Telephones having CLI feature.
.CLI Transferable/ Internal CLI . When
a Junction call is transferred from an extension to another extension, the external telephone number is displayed on the
LCD of the CLI phone. When an extension calls another extension, Extension number is displayed on the LCD of the CLI
phone.
.CLI –Digits addition .
Some CLI Telephones cannot display less than 4 digit numbers. In that case if the PBX extension numbers are less than
4 digits then additional dummy Zeros need to be added by the PBX.
Procedure:
To Enable, Dial #* 0000 + 180 1
# To Disable, Dial #* 0000 +
180 0 #

Note- If CLI digit addition is enable then if extension is of 2 digits then 2 dummy zeros are added before extension number
and if the extension number is of 3 digits then a zero is added before the extension
number. Default: Disabled
.CLI Receiving Mode (DTMF / FSK ) .
The system senses CLI on Junction lines in DTMF mode or FSK
mode. Procedure:
Dial #*0000 + 181 J 0 # for FSK mode
Dial #*0000 + 181 J 1 # for DTMF
mode where J= Junction Number 1 or 2
Default: FSK mode
.CLI Transmitting Mode (FSK) .
The PBX generates CLI on Extensions in DTMF mode in default.
Conference with 1 Junction & 1 Ext .
An extension user can establish a conference with an extension and a Junction
line. Process: During conversation with a Junction line, Hook-Flash to hold the
line.
Then dial * Ext No.
.Conference with 2 Junctions .
An extension user can establish a conference with 2 Junction Lines:
Process: During conversation with a Junction line - Hook-Flash - ## (To parktheCall) – 0 – Tel No (who is
to
be included in conferencing) – Hook Flash - # * - Now all 3 party can talk to each
other. When Ext keeps the Handset down, the conference ends.
Day / Night Mode .
The PBX can be configured in 2 sets of programming. One for the day mode and one for the night mode.
To change the system to Day Mode,
Dial # 20
To change the system to Night Mode,
Dial # 21
Default: Day Mode.
Denied Table –A .
. Numbers to be disallowed to extensions whose L = 4, are to be defined in this table. For value of L refer “Junc tio n Dialing
Controls ”
This table has 16 Locations.
Procedure: Dial #* 0000 + 41 QQ ABCD#
Where QQ= 01 to 16 (16 Locations of the Table)
ABCD= The starting 4 digits of the Tel numbers to be denied to
extension. For less than 4 digits, dial # at the end of digits.
To clear this Table: Dial #* 0000 + 41 #
To clear a particular location of this table: Dial #* 0000 + 41 QQ #
.Denied Table –B .
Numbers to be disallowed to extensions whose L = 5, are to be defined in this table. For value of L refer “Juncti o n Dialing
Controls ”.
This table has 16 Locations.
Procedure: Dial #* 0000 + 42 QQ ABCD#
Where QQ= 01 to 16 (16 Locations of the Table)
ABCD= The starting 4 digits of the Tel numbers to be denied to extension.
For less than 4 digits, dial # at the end of digits.
To clear this Table: Dial #* 0000 + 42 #
To clear a particular location of this table: Dial #* 0000 + 42 QQ #
.Do Not Disturb (DND) .
In DND mode, no one can call the DND extension
PROCEDURE: Dial # 83
To cancel DND, simply lift Handset.
.Door Phone .

1 DoorPhone can be connected to the PBX.
Open the back coverof the Door Phone and connect 2 wires on the Terminal block.
These 2 wires are to be connected to any of theExtension port (from 601 to 632) of the PBX.
To define the Extension as the first Door Phone extension, program as below:
Dial #0000 + 80 NN #
Where, N = 01 - 32 (Representing the Extension numbers from 601 to 632)
To make the first Door Phone extension as a normal Extension, program as below:
Dial #0000 + 8000 #
Door Phone ring assignment
Dial #0000 + 82 NN # - To assign extensions to ring when Door Phone calls.
Where, N= 01 –32 (Representing the Extension numbers from 601 to 632)
Repeat the program for up to 3 Extensions maximum except door phone.
Dial #0000 + 82 # - To clear all programmed extensions for Door Phone calls.
.Emergency Call .
When any extension dials # 88, all extensions start ringing. All extensions get connected to the extension who had dialed
the Emergency code. All can talk in conference.
.Extension to Extension call .
Extension numbers in default are from 601 to 616 / 624 / 632 and can be changed to 2 digits / 3 digits or 4 digits numberi ng
as explained under the heading “Flexibl e Numb eri ng ”.
.Flash Time setting .
The Flash time of the PBX can be changed as described below:
Dial #* 0000 + 00 L #
Here, L= 1 (for 0.8 secs) Default= 0.4 secs
2 (for 1.0 secs)
3 (for 1.2 secs)
4 (for 1.5 secs)
5 (for 1.8 secs)
.Flexible Numbering .
Extension numbers can be changed to a desired number of 2 digit, 3 digit or 4 digits from 11 – 6999.
The numbering can either be 2digit, 3 digits or 4 digits in any combination.
The flexible number cannot begin with digits 0, 7, 8 and
9. Procedure:
Dial #* 0000 + 9000 + # (This also resets all the flexible numbering of the
PBX) Dial #* 0000 + 9 NN ABCD #
Where, N = Last two digits of the original extension number (This original number always remains the one
that is printed on the MDF even if flexible numbering is
done).
ABCD = The new Extension number. For less than 4 digits, dial # at the end Of Extension Numb er.
If all the new numbers to be made in sequence then following programming can be done with single program. This avoids
lengthy programming:
Dial #* 0000 + 9000 L K #
Where, L = Length of new numbers – 3 digits or 4 digits
K = First digit of the new numbering. If K=2 then the numbering will become 201 (or
2001) Onwards. Then all those Numbers can be changed through the following
programming.
Default: 601,602, to 616 / 624 / 632
.Hot Line to Junction .
Some or all extensions can be programmed to get Junction Line on lifting the Handset.
To dial internal numbers, dial * on lifting the Handset. You will get internal dial tone of the
PBX. To program an extension to get a free Junction line on lifting handset,
Dial #* 0000 + 20 NN#
Where, NN= last two digits of Extension numbers that is to be programmed for Direct Junction Access.
Dial #* 0000 + 20 # - To convert all Extensions in “Hot Line to Junctio n ” mode
Dial #* 0000 + 21 NN # - To convert NN Extension in normal mode.
Dial #* 0000 + 21 # - To convert all Extensions in normal mode.
Note: When all Extensions are converted to Hot Line then to get into the Programming mode, lift Handset
–Dial * # * 0000 + Whatever Programming to be done.
Hot Line to Extension .
Some or all extensions can be programmed to get connected to an Extension, on lifting the Handset.
To dial internal numbers, dial * on lifting the Handset. You will get internal dial tone of the
PBX. To program an extension in this mode,

Dial #* 0000 + 883 NN XXXX#
Where, NN= last digit of Original Extension numbers that is to be programmed for this feature.
XXXX = Extension number to which call will land in Hotline
feature.. Dial #* 0000 + 884 NN # - To convert N Extension in normal mode.
Note: When all Extensions are converted to Hot Line then to get into the Programming mode, lift Handset – dial * # * 0000
+ whatever Programming to be done.
Default: All extension is in Normal Mode.
.Junction Access During Power Failure .
When the system is switched OFF, the Junction lines get directly connected to following respective extensions.
Junction Number Extension Number to which it gets connected
01 601
02 602
.Junction Access Codes/ Change .
Junction lines can be accessed in rotation by dialing 0.
To access a particular junction line:
#11 - To access 1
st
Junction Line
#12 - To access 2
nd
Junction Line
The junction access code can be changed from 0 to 8. Refer heading ‘Junctio n Gro upi ng’ for procedure.
.Junction Access in Circular / Sequential Mode .
In case of dialing out on the Junction Lines, PBX can be configured to work in either of the following 2 modes:
Mode Description
Circular When an extension dials 0, the PBX will allot Junction numbers 01.
Next time any Extension dial 0, Junction number 02 will be allotted. Then 01.
Sequential When an extension dials 0, the PBX will allot Junction numbers 01.
Next time any Extension dial 0 and if Junction 01 is free then Junction 01 will be allotted.
Junction number 02 will be allotted only when Junction 01 is engaged.
Programming: To program in Circular mode,
Dial #* 0000 + 0620 #
To program in Sequential mode,
Dial #* 0000 + 0621 #
.Junction Access Control .
Every Extension can be programmed to access Junction Line. The access to each Extension can be different in Day mode
and Night mode.
Procedure:
Dial #* 0000 + 70 J NN X # (For Day Mode access)
Dial #* 0000 + 71 J NN X # (For Night Mode access)
Where J= Junction Number (1 to 2)
NN = Last two digits of Original Extension Number (01 to 12)
X = 0 to allow Junction access
1 to Disallow Junction access.
Dial #* 0000 + 70 J X # (To allow/disallow all extensions to access Junction in Day Mode)
Dial #* 0000 + 71 J X # (To allow/disallow all extensions to access Junction in Night Mode)
Default: All extensions are allowed to access Junction Line in both Day and Night mode.
.Junction Dialing Controls .
Junction dialing facility can be controlled Extension wise as below:
Dial #* 0000 + 40 NN L #
where, NN= Last two digits of Extension number.
L = 0 - The Extension can dial only the numbers starting with digits defined in “Allowed Table”
1 - The Extension can dial all numbers.
2 - The Extension can dial all numbers except for ISD numbers.
3 - The Extension can dial all numbers except for STD numbers.
4 - The Extension can dial all numbers except for the numbers starting with digits defined in “Deni ed
Table-A”
5 - The Extension can dial all numbers except for the numbers starting with digits defined in “Deni ed
Table-B”
6 - The Extension cannot dial out but can make internal calls.
To give all extensions the same L value:
Dial #*0000 + 40 L #
Note: In default: all extensions are in L = 1 mode.

Junction Call Hold + Transfer .
.
To transfer a Junction line to another extension, FLASH and dial the Extension number while talking on the junction line.
Now there can be following 4 conditions:
1. When called extension lifts, calling extension can converse and then keep the Handset down. The Junction call
will then get transferred.
2. Called extension lifts but doesn’t want to talk then he may keep the Handset down.
The call will come back to the transferring extension.
3. The called extension is ringing but not lifting the Handset. Keep the Handset down.
The call will ring on the called extension for 25 secs and if not answered it will ring back on the transferring
extension. Now if the Transferring extension is busy, the Junction call will keep waiting for the Transferring
extension to get free.
4. If the called Extension is engaged, the user will hear 2 tones. Now FLASH to get back to the Junction line. If FLASH
is not done within 10 secs, the Junction line will get connected. This is the default setting in the PBX.
Alternately the user can change to the following mode:
On dialing an engaged extension user would get engaged tone. During the engaged tone user can FLASH and
get connected to the Junction line.
Programming: Dial #* 0000 + 831 #
To shift back to the default setting: Dial #* 0000 + 830 #
.Junction Dialing Delay Time .
This is the time after the last two digits dialed by an extension on Junction
Line. It is 7 secs in default.
The PBX assumes call maturity from after the lapse of this time.
The FLASH function to hold an Incoming Junction call starts working after the lapse of this time.
To change this delay time, Dial #* 0000 + 03 TT # Where, TT= 01 to 99 secs. Default value = 07 (7 secs)
Junction Line Ring Assignment .
Junction lines incoming ring can be set in the Direct ring modes:
Direct Ring Mode (Calls land on Operator or defined extensions in Simultaneous Ring mode or Round Robin
Ring mode)
Direct RingMode (Simultaneous / Round Robin)Simultaneous Ring
In this mode, incoming Junction lines ring on one or more Extensions.
Incoming ring of Junction Lines can be programmed separately for Day and Night modes as described
below: Dial #* 0000 + 3 J M 0 + NN
1
+ NN
2
…..+ N N
12
#
J = Junction Number (1-2)
M = 0 for Day mode/ 1 for Night Mode
NN
1
- NN
12
= The last two digits of Original extension numbers (01-32) where ring is
required. (Not the flexible number)
RoundRobinRing
In this mode, the incoming Junction call lands on one extension. If that extension is busy or doesn’t respond within few ring sthenthe
call shifts to anotherextension.
Programming:
Dial #* 0000 + 3 J M 1 + N
1
+ N
2
…..+ N
12
#
J = Junction Number (1-2)
M = 0 for Day mode/ 1 for Night Mode
N
1
- N
12
= The last two digits of Original extension numbers (01-32) where ring is
required. (Not the flexible number)
When all assigned extension s are busy
When the extensions assigned for the Junction incoming call are busy, The assigned extension when busy, will hear a
waiting call beep after every 5 seconds. On flashing ext will get connected to incoming junction call.
Default: All the Junction Lines land on Extension number 601 and 602 in Simultaneous Mode.
.Junction Line - Enable / Disable .
To Enable Junction Line, Dial #* 0000 + 060 J #
To Disable Junction Line, Dial #* 0000 + 061 J#
Where, J = Junction Number (1-2)
Note: In default Junction Lines are disable.
Junction Grouping .
Two set of Junction groups can be made. One group can be accessed say by dialing 0 and the other group of Junction
lines by dialing 8.

To allot group 0 to a Junction= Dial #* 0000 + 50 J 0 #
To allot group 8 to a Junction= Dial #* 0000 + 50 J 8 #
Where, J = Junction Number (1-2)
.
.Junction to Junction Forwarding .
There are 2 types of Junction to Junction Transfer:
1. Incoming Junction Call on Ext to be transferred to another Tel Number/Cell number.
2. Making 2 Junction lines talk to each other while Ext remains out of theconversation.
Incoming Junction Call on Ext to be transferred to another Tel Number/Cell number
Any of the Extension can feed in a Telephone Number or Cell number on its extension whereby the incoming calls on its
extension would get diverted to those numbers.
While talking a tone will be heard after2 minutes and if is pressed then the call would get extended for another 2
minutes. Like this user can keep extending the talk time. If is not pressed then the calls will disconnect. If user wishes to
disconnect in between then # need to be pressed.
Programming:
Dial from your own Extension #84* Tel No (where calls are to be diverted to) #
Increasing or decreasing the Talk time in such forwarded calls:
#84TT
Where, TT= 01 to 99.
In default TT = 09 x 10 = 90 Secs (80 secs talk time and 10 secs Alert Time)
To cancel the feature, dial from yourown Extension #84#
Making 2 Junction lines talk to each other while Ext remains out of the conversation.
Process:During conversation with a Junction line - Hook-Flash - #6 (To park theCall) –0 –Tel No (who is to
be connected to the previous Junction call) –Hook Flash - # - Now all 3 party can talk to each other.
but Ext can keep Handset down. The 2 Junction lines will hear a tone after2 minutes and if any of them
presses * then they can talk for another 2 minutes. Like this they can keep extending the talk time. If * is
not pressed then the calls will disconnect. If they wish to disconnect in between then any of them need to
dial #.
Memory Dialing .
The PBX has memory for 48 telephone number that can be dialed from an extension by dialing 2 digits codes. However,
if the ext is given only local dialing facility, then it cannot dial STD number of the memory.
Storing Telepho ne number in memory:
Dial #*0000 35 CC J NN#
Where CC= Memory location (01-48)
J = Junction Number (1-2) or Junction Group ‘0’ or Junction Group ‘8’
NN= Telephone number maximum 16 digits
Note: In case mobile numbers are not dialing properly each time, add 0 or 00 before the number while adding.
Deleting memory codes-
To delete a particular dialing code: Dial #*0000+ 35 CC#
To delete all memory dialing code: Dial #*0000+ 36#
Memory Dialing Enable/Dis able-
To Enable Dial #*0000 + 37 0#
To Disable Dial #*0000 + 37 1#
Default: Disabled
Note- If memory dialing is disabled then it will check the Junction dialing control for extension.
To dial a number from memory- Dial 7CC
.Operator Extension Setting .
In default Extension number 602 is defined as Operator and this extension can be changed if desired by the user.
To change the Operator Extension,
Dial #* 0000 + 15NN#
Where, NN = Last two digits of Extension which is to be made the Operator.
Default: Operator Extension is 602
To call operator Dial 9
Password .
There is only one Password for the whole PBX programming and this Password can be changed by the user. The default
Password is 0000.
Process to change the Password: #* 0000 + 09 XXXX# Here, 0000 = Default password
XXXX = New Password

To reset default Password: #*#*#*#
.PBX Version .
To check the PBX Version Dial #64 from CLI Phone, PBX will give a beep tone after that put the handset
down. When Phone is ON Hook PBX version is displayed after a ring.
.Redial .
In order to redial after getting an engaged tone on an outgoing call, follow below
procedure: Press ** on the SLT
Telephone set.
Alternately, press ‘Redial’ key on Telephone Set after getting engaged tone.
.Resetting the PBX programming .
To reset all the progra m of the PBX except Flexible numbering & Junction Enable/Disable to default values,
Dial #* 0000 + 0000 + #
To erase only flexible numbering of the PBX, Dial #* 0000 + 9000 + #
.Ring TimeSettings .
Two type of ringing time can be configured as explained below:
Junction Ring to be sensed as disconnected
The PBX senses the Junction line as disconnected after 7 secs of the last ring voltage. This time can be reduced
or increased by using the following program:
Dial #* 0000 + 182 TT #
Where, TT= 50 in default for 5 secs delay. Reducing this time could give problem in CLI
Internal Call Ringing Time
This is the time for which an extension keeps ringing when an Extension call another
Extension. Program : Dial #* 0000 + 494 TT #
Where, TT= 01-99 secs (Default Value = 99 secs)
.Troubleshooting .
Problem Solution
-No Dial tone on any extension 1. Check power cable is tightly inserted.
-No Run LED 2. Check fuse by unscrewing from cabinet.
3. Open system & check if MOV is burnt.
4. Transformer connector should be tightly connected.
.Technical Specifications .
Switching
Space Division Multiplexing
Power Supply
Transformer type
Input
AC 180V to 260V
Wattage at 220V
18 W
Extension Loop Resistance
Less than 600 Ohms
Ambient Temperature
+5C to +45C
Ambient Humidity
95% Maximum
Telephone Sets
Tone Dialing Phones
Cabling
2 Core from every Telephone set to the PBX
.Warranty claim details .
This manual is also your Warranty document and should be preserved along with Invoice copy for claiming
warranty.
ModelNumberasper the Invoice: . . . . . . . . . . . . . . . . . . . . . . ProductS.No.: . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Date of purchase: . . . . . . . . . . . . . . . . . . . . . ………. . . …….. PurchaserName:.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..
Purchaser’s Contact No: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Purchaser’s Address: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Copper Connections Ltd. warrants that this product is manufactured under stringent quality standards, making it free from defe cts in
materialandworkmanship,asper the followingtermsandconditions:
1. The limitedwarrantyforthe system is validfora periodof twelvemonthsfrom thedate of purchaseorfifteenmonthsfrom the dateof
manufacture whicheverisearlier.
2. The limited warranty extends only to the original consumer/ purchaser of the product and is not assignable or transferable to any
subsequentpurchaser/enduser.

3. During the limited warranty period, Copper Connections Ltd. or its authorized service network will repair or replace, at Copper
ConnectionsLtd.option,anydefective productorparts thereof witha neworfactoryrebuildreplacementitemsandreturntheproduct
to the consumerinworkingconditions.No charge willbe made to the consumerforeitherparts or laborin repairing or replacingthe
product. All replaced parts shallbecome the propertyof CopperConnectionsLtd.
4. Repaired productwill be warranted fora balanceof originalwarrantyperiod.
5. Upon request from Copper Connections Ltd. or its authorized service center, the consumer must provide purchase receipt or other
informationtoprovethedate and placeof purchase.
6. The consumershall havenobenefitor coverage if anyof the followingconditionsareapplicable:
a) The product has been subjected to abnormal use, abnormal condition, improper storage, exposure to moisture or dampness,
exposure to excessive temperature or fire etc., unauthorized modifications, unauthorized connections, unauthorized repairs
including but not limited to use of unauthorized spare parts in repairs, misuse, neglect, abuse, accident, alteration, improper
installation.
b) Copper Connections Ltd. was not notified by consumer of the alleged defect or malfunction of the product during the l imited
warrantyperiod.
c) The product was usedwith or connectedto equipmentnotfit foruse with CopperConnectionsLtd. system or used in other than
its intendeduse.
d) THE SYSTEM IS NOT CONNECTED TO A PROPER EARTH OR INCASE HIGH VOLTAGES APPEAR ON EARTH.
e) THE DAMAGE IS CAUSED BY LIGHTENING ON EXTENSIONS/ JUNCTION LINES/ OR SPIKES/ SURGES/ HIGH
VOLTAGES FROM AC MAIN SUPPLY.
7. The consumermaycontact the authorized dealerto callthe service personnelforcarrying out repairsor maintenanceandthe same
wouldbe attended withina reasonableresponsetimeassignedtothe dealer.
8. The consumerwillbe billedforparts or laborchargesnot coveredby this limitedwarranty.
9. If the product is brought to Copper Connections Ltd. for repairs, after the warranty period Copper Connections Ltd. normal service
policyshallapplyandcustomershallbe chargedaccordingly.
10. In no event shall CopperConnectionsLtd. or their authorizeddealerbe liablefor specialor consequentialdamagesor any delayin
the performance of this warranty due to causes beyond their control. Copper Connections Ltd. shall not be liable for incidental or
consequential damage oralossof anticipated benefitsorprofits,lossor impairmentof privacyof conversation,work stoppage orloss
or impairmentof dataarisingout of the use or inabilitytouse the product.
11. CopperConnectionsLtd. neither assumesnorauthorizesany authorized service center or any person or entity to assumefor it any
other obligationorliabilitybeyond what is expressly providedbythis limited warranty.All warranty information,productfeaturesand
specificationsaresubjectto changewithoutpriornotice.
12. Any disputearising out of this warranty shall be subjected to jurisdictionof the arbitratorwithin the city of Delhi.
13. The decision of CopperConnectionsLtd.,on defects, damagesetc.shall be final andbinding on the partiesand no disputere garding
this, could be agitated beforeanycivil court.
14. If the product is purchased online through Amazon or other web portals, then in case of repair, the system is to be sent to the
mentioned companyaddressinDelhi.One-waydeliverychargewill be borne by company,and one-waywill haveto be borne by the
user. Part no: 216B - 12
ISO 9001:2015 Certified company
CopperConnectionsLimited
B-221, Okhla Industrial Area, Phase-1, New Delhi-110020. Ph: [phone]
www.copperconnections.com