XYBIX SYSTEMS T2 User manual

Xybix Systems, Inc. • 8207 SouthPark Circle • Littleton, CO 80120 • 800.788.2810 • www.xybix.com
1
Copyright © Xybix Systems, Inc.
March 2019
XYBIX SYSTEMS, INC.
Imaging Desk Product Manual &
Trouble Shooting Guide

Xybix Systems, Inc. • 8207 SouthPark Circle • Littleton, CO 80120 • 800.788.2810 • www.xybix.com
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Copyright © Xybix Systems, Inc.
March 2019
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Xybix Systems, Inc. • 8207 SouthPark Circle • Littleton, CO 80120 • 800.788.2810 • www.xybix.com
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Copyright © Xybix Systems, Inc.
March 2019
XYBIX SYSTEMS INC.
Imaging Desk Product Manual &
Trouble Shooting Guide
Xybix Systems, Inc.
8207 SouthPark Circle
Littleton, CO 80120
Phone [phone] • Fax [phone]
www.xybix.com

Xybix Systems, Inc. • 8207 SouthPark Circle • Littleton, CO 80120 • 800.788.2810 • www.xybix.com
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Copyright © Xybix Systems, Inc.
March 2019
Dear Customer,
Thank you for purchasing Xybix Systems! We look forward to helping you make your working
environment a success.
Xybix is a family owned business based out of Littleton, Colorado. Xybix Ergonomic Furniture
has been an experienced manufacturer of Height-Adjustable Ergonomic Furniture since 1991.
Our user-friendly, highly-customizable workspaces help employees get into their productivity
zone and stay there.
Xybix has earned itself an enviable reputation as the industry leader in manufacturing ergonomic
furniture for 24/7 mission critical environments. We are dedicated to providing our customers
with the highest standard of ergonomics and service.
Our expertise in design and ergonomics combined with your company’s processes and function-
ality requirements unite to create a state of the art work station that empowers your company by
aligning form and functionality for better health and overall performance.
Our consultative approach ensures customers get the right solution and that each individual get
the most benets of health and productivity available through the proper t and adjustment.
The attached “Product Manual & Trouble Shooting Guide” will help you easily identify and trou-
bleshoot all areas of importance to assure the smooth performance of your new console furni-
ture.
Please review the following document carefully and contact us if you have any questions.
Xybix looks forward to a long and mutually rewarding working relationship with your company.
Sincerely,
Barry R. Carson
President

Xybix Systems, Inc. • 8207 SouthPark Circle • Littleton, CO 80120 • 800.788.2810 • www.xybix.com
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Copyright © Xybix Systems, Inc.
March 2019
6..............................................................Initial Steps
6......................................................................Warranty Information
7......................................................................Safety Instructions
7......................................................................Console Maintenance
8......................................................................Customer Receiving Responsibilities
9..............................................................Console
9.......................................................................Welcome to your console
9.......................................................................A General Overview
9..............................................................Console Features
10.....................................................................MyClimate
10.....................................................................Personal Heater
11.....................................................................Task Lighting
12.....................................................................Bias Lighting
13.....................................................................Rollervision®
14.....................................................................DataDock
15.....................................................................Hand Controls (surface)
16.....................................................................IFit®
17............................................................MyClimate Controls
17......................................................................AirSpeed
18......................................................................Filter Maintenance
18......................................................................Heat Control
18......................................................................Lighting Adjustment
19.............................................................Console Operation
20.......................................................................Console Movement
21.......................................................................Console Obstruction
22.......................................................................Power Bar/Energy Chain
Trouble Shooting Guide
23.............................................................A More In-Depth View of your Console &
Components
24.............................................................Operations Trouble Shooting
24.......................................................................Hand Control (T4, T5, T6+ Tables)
25.......................................................................Common Error Codes
26-28..................................................................Console Trouble Shooting Guide (T4, T5, T6+ Tables)
29.......................................................................Hand Control (T2, T3 Tables)
30.......................................................................Console Trouble Shooting Guide (T2, T3 Tables)
Table of Contents

Xybix Systems, Inc. • 8207 SouthPark Circle • Littleton, CO 80120 • 800.788.2810 • www.xybix.com
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Copyright © Xybix Systems, Inc.
March 2019
WELCOME TO YOUR XYBIX FURNITURE
Initial Steps
Warranty Information, Safety Procedures, Receiving Responsibilities
Xybix is dedicated to helping you achieve your project goals. This manual and guide is to be used as
an aide to help users identify the parts, features and types of consoles available to Xybix customers.
Should further questions arise that cannot be addressed by this manual, please contact our Customer
Service professionals. They are ready to help!
Warranty Information
Xybix Dispatch Console Limited Warranty Information
Warranty Terms and Conditions
Defects in Xybix manufactured products and components covered by this warranty and found during
the applicable warranty period (see below) will be repaired or replaced (at Xybix’s sole option) upon
prompt notice from the original buyer. Troubleshooting tasks (as outlined in the Buyer’s responsibility
clause below) must be performed before product repair or replacement will be provided. Repairs,
substitute products or replacements of equal or higher value used to resolve a warranty claim will in
no way extend the applicable warranty period applied to the original product. Xybix will assume
responsibility for all shipping and return shipping expenses of any defective product covered by this
warranty.
This warranty does not apply to:
• Normal wear and tear and consumable items such as light bulbs
• Xybix products which have undergone unauthorized modications or reconguration
• Products subject to improper use or conditions including negligence, accident or alterations
• Products damaged by AC power disturbances
• Any account not paid in full
• Matching of color, grain or texture
WARRANTY PERIOD
Limited Lifetime Warranty
Except as listed below, any defective Xybix manufactured components will be replaced at no charge
for as long as the original purchaser owns the product. Labor and all associated expenses for
defective products covered by this warranty will be provided to the original buyer for three years from
the date of acceptance or benecial usage whichever occurs rst.
Limited Term Warranty
Lift columns, electronic controls, switches, heating devices and all moving parts found to be defective,
will be replaced or repaired (at Xybix’s option) for the rst three years of original ownership. This
warranty includes parts, labor and shipping costs.

Xybix Systems, Inc. • 8207 SouthPark Circle • Littleton, CO 80120 • 800.788.2810 • www.xybix.com
Copyright © Xybix Systems, Inc.
March 2019
BUYER’S RESPONSIBILITY
The execution of this warranty requires the cooperation of the buyer with Xybix. The buyer agrees to
perform basic troubleshooting tasks to determine the nature of the defect (and quickly self correct –
if possible) with assistance from Xybix customer service before Xybix personnel will provide on-site
assistance. In the event that Xybix personnel must provide on-site assistance and the product failure
or defect is found to have resulted from items to which this warranty does not apply, the buyer agrees
to reimburse Xybix for all expenses resulting from the warranty claim. Expenses include, but are not
limited to: product, shipping, installation, transportation and accommodations. An hourly labor rate will
be applied for work performed. Xybix makes no other express or implied warranties to any product
except as stated above, and in particular, makes no warranty or claim of merchantability or tness for
a particular purpose. Product repair or replacement is the buyer’s exclusive remedy for any and all
product defects except as outlined in the foregoing warranty.
Safety Instructions
At Xybix, the safety of our customers and installers is a top priority. Please follow all safety
instructions under all circumstances.
• Opening and service of electronic components must be carried out by trained personnel only.
• If product malfunctions i.e. the development of smoke, odors or unusual noises, all system
components need to be turned o󰀨 and all tables connected or power cables need to be disconnected.
• The duty cycle printed on the control box plate may not be exceeded.
• Power cables must not be exposed to pinching, bending to less than 2” radius, or tensile stress.
• Modication of the control box or the hand control is not recommended and will void any warranty.
• ErgoPower tables are not to be operated in an explosive atmosphere!
• When operating tables, the operator must watch to ensure the table will not come into contact
with other objects (i.e. chairs, bins, etc).
• ALWAYS disconnect the power cables before plugging and unplugging the motor and hand
control cables.
Console Maintenance and Procedures
• In case of a malfunction, contact Customer Service at: 800.788.2810, so we can better serve you.
Please try to identify the components, part numbers and gather as much information regarding the
problem as possible.
• In the case a part needs to be exchanged, we will ship it at no cost while you are still under
warranty; however, to avoid being charged for the replacement components, please return the old
ones to us within 30 days. You will nd a return label inside the box where the new part is ready
for use.
• When the replacement part has arrived to your o󰀩ce, please call to let us know. We will either show
you how to properly exchange the pieces or we will schedule a time for one of our installers to go in
and repair it for you.
WELCOME TO YOUR XYBIX FURNITURE
Additional Safety Note
As with any moving object, failure to
operate according to instructions may
cause hazardous situations for
persons and equipment!

Xybix Systems, Inc. • 8207 SouthPark Circle • Littleton, CO 80120 • 800.788.2810 • www.xybix.com
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Copyright © Xybix Systems, Inc.
March 2019
WELCOME TO YOUR XYBIX FURNITURE
Customer Receiving Responsibilities
Very few items we ship every year are damaged; however, occasional damage does occur. If there is a
problem with a shipment, it will save all parties time and money if these procedures are followed carefully, as
many items shipped are heavy and are shipped by common carrier (truck). Your help is greatly appreciated.
DO NOT LET THE TRUCK DRIVER INTIMIDATE YOU OR PREVENT YOU FROM CHECKING FOR HIDDEN
DAMAGE. IF THEY TRY TO DO THIS, CALL US (303-683-5656) ON THE PHONE AND PUT THE DRIVER
ON THE PHONE LINE.
PLEASE NOTE: THE DISCOVERY OF HIDDEN DAMAGE IS YOUR RESPONSIBILITY AND MUST BE
DONE AT THE TIME OF DELIVERY!
OPEN the shipment and INSPECT the shipment while the truck driver is there. Check for hidden damage
regardless of whether or not the shipment appears in good condition. If you do not check for hidden damage
and mark it on the bill of lading, you will be responsible for any damage.
IT IS YOUR RESPONSIBILITY TO BE AT THE DELIVERY LOCATION OR HAVE SOMEONE THERE TO
UNLOAD AND SIGN FOR THE SHIPMENT AT THE TIME THE TRUCKING COMPANY SAYS THEY WILL
BE THERE. IF THERE IS VISIBLE DAMAGE, DO NOT UNLOAD THE SHIPMENT WITHOUT CALLING
XYBIX FIRST.
Open all boxes and containers and let us know the extent of any damage. If a part needs to be replaced we
may have you keep the shipment and replace the part at your option.* You may be instructed to refuse
severely damaged items, and make note of damage on the bill of lading.
While most truck drivers are helpful and will try to accommodate you, again remember, that they do not
have to help you unload the freight unless you have paid for and made previous arrangements for a lift
gate. They have to be courteous and allow you to inspect the merchandise. You can be courteous to them by
unloading the shipment in a timely manner.
While shipping damage is never the consignee’s (customer’s fault), we request that you allow us to
o󰀨er a reasonable solution on minor damage as opposed to complete product replacement or refund
as most items are shipped by truck with a large freight cost. If there is hidden damage and you sign for
and accept the shipment, describe the damage in detail and write it on the bill of lading.
If the item has major damage and cannot be repaired, and/or it has been damaged severely and you do not
want it repaired and you simply want a new product, refuse the item and we will ship you out a new product.
If an item is refused because of damage, make the truck driver note the specic damage on the bill of lading,
just as you would if you had accepted it. If you are refusing the item, again, make sure you do so before it is
unloaded from the truck and before the trucking company leaves. If a shipment is unloaded and you decide to
return it for any reason, then you will be responsible for return shipping cost.
If you are refusing a shipment because of damage, call Xybix at 800-788-810 while the trucking company is
there, and ask for someone that can help you with a freight claim on an order you just received from us. We
will assist you before the truck leaves, in case we need any additional information.

Xybix Systems, Inc. • 8207 SouthPark Circle • Littleton, CO 80120 • 800.788.2810 • www.xybix.com
Copyright © Xybix Systems, Inc.
March 2019
Welcome to your Console
A General Overview – Console Features, Helpful Hints, Console Operation
Our consoles are the perfect furniture for use in public safety/911 dispatch centers, help desk call
centers and virtually any venue where 24/7 mission critical operations are conducted. Numerous
studies have shown that an employee operating within a comfortable, safe and low stress
environment will have the capacity to reach a much higher level of productivity and yield greater
quality output. Let’s review some of the product features on your console.
Console Features
In the following section, we will be discussing common features found on Xybix’s furniture. Although
some features are optional and may not be found on your particular console. The features discussed
will include:
• MyClimate (optional)
• Heaters (optional)
• Lighting (optional)
• Rollervision
• DataDock (optional)
• Hand Control (surfaces)
WELCOME TO YOUR XYBIX FURNITURE

Xybix Systems, Inc. • 8207 SouthPark Circle • Littleton, CO 80120 • 800.788.2810 • www.xybix.com
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Copyright © Xybix Systems, Inc.
March 2019
WELCOME TO YOUR XYBIX FURNITURE
My Climate
Optional MyClimate feature is a user friendly personal climate control located on top of the front work
surface. This controller is an energy saving motion detector. It will turn all functions “o󰀨” if there is no
presence for 15 minutes, resumes when occupant returns. As indicated on the reverse side of the
control, users can adjust their fan speed, dim one or both lights, turn “on/o󰀨” the status Indicator light
and turn “on/o󰀨” the heater.
Personal Heaters
The personal heater feature will be located under your console, just beneath the rear surface, on
either side of the under worksurface metal shelf. The “On/O󰀨” switch will be located on the MyClimate
controller. Each heater is 250W and requires 4.2Amps.

Xybix Systems, Inc. • 8207 SouthPark Circle • Littleton, CO 80120 • 800.788.2810 • www.xybix.com
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Copyright © Xybix Systems, Inc.
March 2019
WELCOME TO YOUR XYBIX FURNITURE
Task Lighting
LUX LED Task Light
• Paired with the Xybix MyClimate control system, task lighting can be
dimmed, brightened and turned “on/o󰀨” with the MyClimate hand
controller.
• Lighting (comes in a pair) attaches to front keyboard surface for a
secure mount.
• Energy saving motion detector in MyClimate controller, turns “o󰀨” the
lighting if no presence is detected for more than 15 minutes.
• LED light cool to touch.
• Stylish nickle plated nish for an updated and modern look.

Xybix Systems, Inc. • 8207 SouthPark Circle • Littleton, CO 80120 • 800.788.2810 • www.xybix.com
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Copyright © Xybix Systems, Inc.
March 2019
Task Lighting
Z-Bar LED Task Light
• The Z-Bar LED Desk Lamp is a compact
space-saving design with maximum adjustability.
• Providing over 15,000 hours of illumination, this
slim LED lamp provides the equivalent of 30-40
watt incandescent bulb.
• Paired with the Xybix MyClimate control system,
task lighting can be dimmed, brightened and
turned “on/o󰀨” with the MyClimate hand
controller.
Bias Lighting
• Reduces or eliminates eye strain and fatigue in
dark viewing conditions.
• Eliminates image contamination from
conventional room lighting.
• Enhances perceived black levels, contrast ratio,
and picture detail. Preserves correct color
perception.
• Paired with the Xybix MyClimate control system,
bias lighting can be dimmed, brightened and
turned “on/o󰀨” with the MyClimate hand
controller.
WELCOME TO YOUR XYBIX FURNITURE

Xybix Systems, Inc. • 8207 SouthPark Circle • Littleton, CO 80120 • 800.788.2810 • www.xybix.com
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Copyright © Xybix Systems, Inc.
March 2019
WELCOME TO YOUR XYBIX FURNITURE
Rollervision®
Rollervision® is patented by Xybix. This focal depth adjustment feature, allows for 6 or more
computer monitors to seamlessly glide (at the same time) on ball bearing wheels in a forward and
reverse motion, allowing user’s e󰀨ortless adjustment in their monitor focal viewing plane.
Features
• All monitors move simultaneously to achieve
the optimal focal depth for each user.
• Reduces eye strain.
• Easily add and reposition monitors.
• Smooth, whisper-quiet gliding operation.

Xybix Systems, Inc. • 8207 SouthPark Circle • Littleton, CO 80120 • 800.788.2810 • www.xybix.com
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Copyright © Xybix Systems, Inc.
March 2019
WELCOME TO YOUR XYBIX FURNITURE
Data Dock - Cable Organizer
Data Dock is a concealed data connection bay that is located on the back
edge of the keyboard surface. DataDock allows for easy access to cables
and plug&play connectivity to PC’s.
• Congurable for USB, RJ11, RJ45 connections
• Instantly replace keyboards and mice
• Cable organizer tray keeps cables hidden yet accessible.
RJ11
RJ45
USB Port
USB Port - Charge Only
Ext Cable USB Type A to Type A
Panel Mount for Datadock
(used for multiple computer devices)
USB charge only Type A to Type A
Panel Mount for Datadock
(used for multiple computer devices)
Datadock - Panel Mount RJ11
CAT3 Coupler (used for phone)
Datadock - Panel Mount RJ45 CAT5
Coupler (used for data)

Xybix Systems, Inc. • 8207 SouthPark Circle • Littleton, CO 80120 • 800.788.2810 • www.xybix.com
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Copyright © Xybix Systems, Inc.
March 2019
WELCOME TO YOUR XYBIX FURNITURE
Hand Controls
While there are a variety of options available in Xybix’s Hand Controls, most of our current consoles
o󰀨er a recessed, independent front and rear control. The number displayed on the hand control is
worth noting. Users can revert their console back to their desired height setting using this number.
Discussed later in this document will be trouble
shooting for hand controls and surface movement.
Caution:
If you are having trouble operating your
console, i.e. only one side is adjusting.
Please STOP immediately and see our
trouble shooting section.
HAND CONTROL FOR T4, T5, and T6+ TABLES
If your table has four, ve, six or more legs, this
should be your hand control.
Trouble Shooting for this hand control can be
found on page 23.
HAND CONTROL FOR T2 or T3 TABLES
If your table has two or three legs, this should be
your hand control.
Trouble Shooting for this hand control can be
found on page 28 .

Xybix Systems, Inc. • 8207 SouthPark Circle • Littleton, CO 80120 • 800.788.2810 • www.xybix.com
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Copyright © Xybix Systems, Inc.
March 2019
WELCOME TO YOUR XYBIX FURNITURE
MyClimate Control
MyClimate is personal climate control for Xybix’s ergonomic consoles. The MyClimate should be
located on the main keyboard surface; it is equipped with a motion activated sensor located on the
base of the controller. In order for the hand control to properly work, please ensure that this sensor is
facing the user and that there is nothing obstructing the sensor on the lower, front part of the
controller.
Air Flow Control Knob
Motion Activated
Sensor
Dimmable Task/Bias
Lighting Control
Dimmable Task/Bias
Lighting Control
Optional Status
Indicator Light Heat control
“On/O󰀨” switch
Air Speed
To adjust the air speed and ow of the MyClimate personal control fan, turn the knob, located on the
hand control in a clockwise motion. The further to the right you turn the knob, the higher the airow.

Xybix Systems, Inc. • 8207 SouthPark Circle • Littleton, CO 80120 • 800.788.2810 • www.xybix.com
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Copyright © Xybix Systems, Inc.
March 2019
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Heat Control
To turn “on” or “o󰀨” the heat on your console, nd the
push button that shows three wavy lines, located on the
MyClimate hand controller. Simply press this button to
turn on the heating feature of your console. Please note,
this feature will also turn o󰀨 if no motion is detected at
the console for more than 15min. Heaters can be
ajusted to “High” or “Low” by ipping the switch on the
bottom of the heater itself.
Lighting Adjustment
Similar to the fan feature, to adjust the lighting at your console, nd the two knobs labeled with the
small light bulb located on the MyClimate hand controller. You will need to turn these knobs in a
clockwise motion. This will dim and brighten your task lighting. The further to the right you turn the
knob, the brighter the task light will become. Likewise, the further you turn the knob to the left
(counter clockwise), the more dim your lighting will become.
Filter Maintenance
The MyClimate system is equipped with air lters, similar to car
vent lters, which trap and lock dust and debris. From time to time,
these lters need to be cleaned and replaced. Xybix has made
this easy, with removable lters that can simply be washed.
First, ensure your fan speed is in the “o󰀨” position. Remove the
blue ber lter clean by soaking in a warm soapy water mixture for
approximately 5min, then rinse with cool water. After the lter is
dry, replace the lter as it was found.

Xybix Systems, Inc. • 8207 SouthPark Circle • Littleton, CO 80120 • 800.788.2810 • www.xybix.com
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Console Operation
Operating your Xybix console will be easy and
e󰀨ortless.
Xybix consoles o󰀨er two separate work surfaces,
a front and a rear. The rear surface will contain
Rollervision®, the focal depth adjustment feature,
as well as any lighting features attached to the
rear arc.
Attached to Rollervision®will be your computer
monitors (as noted earlier, Rollervision®allows
6 or more monitors to be seamlessly adjusted
with one simple forward and reverse movement).
Located under your monitors, on the rear work
surface will be your MyClimate personal fan.
(If applicable this is also where the CPU hangers
are located).
The front or keyboard surface, is the work surface
closest to the user; this is where your keyboard
and mice will be located, as well as the optional
data dock, cup holder and hand controls.
WELCOME TO YOUR XYBIX FURNITURE

Xybix Systems, Inc. • 8207 SouthPark Circle • Littleton, CO 80120 • 800.788.2810 • www.xybix.com
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Copyright © Xybix Systems, Inc.
March 2019
Console Movement
Your console can be operated by use of the hand controls located on the front work surface. The rear
control, controls the rear or back surface only. The front control, controls the front surface only. When
pressing the “up” arrow, you will nd the surface moving in the upward motion. Likewise, when
pressing the down arrow, the surface will move downward.
Optimal ergonomic settings for your console can be achieved by following
the ANSI/HFES 100-2007 Ergonomic Standards.
WELCOME TO YOUR XYBIX FURNITURE
Helpful Hint on Console Operation
Xybix hand controls, display a two or three digit number when adjusting the work surfaces.
This number can be easily referenced when multiple users operate the same console.
Users should make note of their optimal ergonomic number
and reference it for future console operation.

Xybix Systems, Inc. • 8207 SouthPark Circle • Littleton, CO 80120 • 800.788.2810 • www.xybix.com
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Console Obstruction
Before the operation of your console, it is critical that you check to make sure that all areas of
movement are clear and there are no obstructions to inhibit movement of your console.
When moving the console downward, areas that most frequently should be checked are under the
work surface (trash bins, coats, bags, ling cabinets, etc). Ensure that all cabinet doors are closed
and nothing is between the two work surfaces.
When moving the console upward, areas that should be checked are cabinet doors and anything
attached to the panel walls (your cubical walls). Check to make sure that any objects on top of the
work surface are cleared from area of movement. Check to make sure that nothing is between the
two work surfaces.
Console Operation Problems
STOP!!!! If you are having further operating problems with your console,
please call Xybix Customer Service at 800.788.2810.
Or, visit the Trouble Shooting Section of this guide.