Xylem optimyze User manual

Instruction, Operation, and
Maintenance Manual
P2007090 Rev 1
optimyze™ Gateway

Table of Contents
1 Introduction and Safety........................................................................................................ 3
1.1 Introduction....................................................................................................................3
1.2 Safety terminology and symbols....................................................................................3
1.3 User safety.................................................................................................................... 4
1.4 Protecting the environment............................................................................................4
1.5 Spare parts.................................................................................................................... 4
2 Transportation and Storage................................................................................................. 5
2.1 Examine the delivery..................................................................................................... 5
2.1.1 Examine the package............................................................................................. 5
2.1.2 Examine the unit..................................................................................................... 5
2.2 Storage guidelines.........................................................................................................5
3 Product Description..............................................................................................................6
3.1 Usage............................................................................................................................ 6
3.2 Features........................................................................................................................ 6
3.3 Compatibility.................................................................................................................. 6
3.4 Parts.............................................................................................................................. 6
4 User Interface.......................................................................................................................7
4.1 Button locations............................................................................................................. 7
4.2 LEDs..............................................................................................................................7
5 Installation............................................................................................................................ 8
5.1 Precautions....................................................................................................................8
5.2 Mounting options........................................................................................................... 8
6 Operation............................................................................................................................. 9
6.1 Configure and install the optimyze sensors...................................................................9
6.2 Set up optimyze Gateway..............................................................................................9
6.3 Unpairing....................................................................................................................... 9
7 Troubleshooting................................................................................................................. 10
7.1 Symptoms and remedies.............................................................................................10
8 Technical Specification...................................................................................................... 11
8.1 Dimensions..................................................................................................................11
8.2 Approvals.....................................................................................................................11
8.3 Environmental requirements........................................................................................11
8.4 Power.......................................................................................................................... 11
8.5 Wireless communication..............................................................................................11
8.6 Physical properties...................................................................................................... 12
8.7 Part numbers............................................................................................................... 12
9 Product Warranty............................................................................................................... 13
10 Cybersecurity................................................................................................................... 14
10.1 Xylem Product Cybersecurity.................................................................................... 14
10.2 Security Recommendations for End-User................................................................. 14
Table of Contents
optimyze™ Gateway Instruction, Operation, and Maintenance Manual 1

11 Certifications.................................................................................................................... 17
11.1 For U.S...................................................................................................................... 17
11.2 For Canada (ISED)....................................................................................................18
11.3 UK (UKCA)................................................................................................................ 18
11.4 EU Regulatory........................................................................................................... 18
Table of Contents
2 optimyze™ Gateway Instruction, Operation, and Maintenance Manual

1 Introduction and Safety
1.1 Introduction
Purpose of the manual
The purpose of this manual is to provide the necessary information for working with the unit.
Read this manual carefully before starting work.
Read and keep the manual
Save this manual for future reference, and keep it readily available at the location of the unit.
Intended use
WARNING:
Operating, installing, or maintaining the unit in any way that is not covered in this manual
could cause death, serious personal injury, or damage to the equipment and the
surroundings. This includes any modification to the equipment or use of parts not provided
by Xylem. If there is a question regarding the intended use of the equipment, please contact
a Xylem representative before proceeding.
1.2 Safety terminology and symbols
About safety messages
It is extremely important that you read, understand, and follow the safety messages and
regulations carefully before handling the product. They are published to help prevent these
hazards:
•Personal accidents and health problems
• Damage to the product and its surroundings
• Product malfunction
Hazard levels
Hazard level Indication
DANGER:
A hazardous situation which, if not avoided, will
result in death or serious injury
WARNING:
A hazardous situation which, if not avoided, could
result in death or serious injury
CAUTION:
A hazardous situation which, if not avoided, could
result in minor or moderate injury
NOTICE:
Notices are used when there is a risk of equipment
damage or decreased performance, but not
personal injury.
Special symbols
Some hazard categories have specific symbols, as shown in the following table.
1 Introduction and Safety
optimyze™ Gateway Instruction, Operation, and Maintenance Manual 3

Electrical hazard Magnetic fields hazard
Electrical Hazard: CAUTION:
1.3 User safety
All regulations, codes, and health and safety directives must be observed.
The site
•Observe lockout and tagout procedures before starting work on the product, such as
transportation, installation, maintenance, or service.
• Pay attention to the risks presented by gas and vapors in the work area.
• Always be aware of the area surrounding the equipment, and any hazards posed by the
site or nearby equipment.
Qualified personnel
This product must be installed, operated, and maintained by qualified personnel only.
Protective equipment and safety devices
• Use personal protective equipment as needed. Examples of personal protective
equipment include, but are not limited to, hard hats, safety goggles, protective gloves and
shoes, and breathing equipment.
• Make sure that all safety features on the product are functioning and in use at all times
when the unit is being operated.
1.4 Protecting the environment
Emissions and waste disposal
Observe the local regulations and codes regarding the disposal of packaging and
electronics.
1.5 Spare parts
CAUTION:
Only use the manufacturer’s original spare parts to replace any worn or faulty components.
The use of unsuitable spare parts may cause malfunctions, damage, and injuries as well as
void the warranty.
1 Introduction and Safety
4 optimyze™ Gateway Instruction, Operation, and Maintenance Manual

2 Transportation and Storage
2.1 Examine the delivery
2.1.1 Examine the package
1. Examine the package for damaged or missing items upon delivery.
2. Record any damaged or missing items on the receipt and freight bill.
3. If anything is out of order, then file a claim with the shipping company.
4. If the product has been picked up at a distributor, make a claim directly to the distributor.
2.1.2 Examine the unit
1. Remove packing materials from the product.
Dispose of all packing materials in accordance with local regulations.
2. To determine whether any parts have been damaged or are missing, examine the
product.
3. If there is any issue, then contact a sales representative.
2.2 Storage guidelines
Storage location
The product must be stored in a covered and dry location free from heat, dirt, and vibrations.
NOTICE:
Protect the product against humidity, heat sources, and mechanical damage.
NOTICE:
Do not place heavy weights on the packed product.
2 Transportation and Storage
optimyze™ Gateway Instruction, Operation, and Maintenance Manual 5

3 Product Description
3.1 Usage
The optimyzeTM 1 Gateway provides remote connectivity for optimyze condition monitoring
sensors. Once set up and paired, the Gateway will automatically connect to the sensors
every 24 hours to collect asset health data. The data will then be securely sent to the xylem
cloud over low-power LTE-M, allowing users to access the latest information about their
assets without physically being within Bluetooth®2 range.
3.2 Features
•Cellular connectivity: The optimyze Gateway gathers data from optimyze sensors through
Bluetooth and then sends it over LTE-M cellular networks to the cloud.
• Certified for deployment around the world:
– Regulatory approvals for FCC (USA), ISED (CANADA), CE (EUROPE), UKCA
(United Kingdom)
• Compact Form Factor: 110.3 mm (4.4 in) x 99.2 mm (3.9 in) x 35.4 mm (1.4 in)
• Visual status indication:
– LED: Clear indication of optimyze Gateway status. See
Button locations on page 7
for different status information.
3.3 Compatibility
Developed for exclusive use with optimyze sensors.
3.4 Parts
4
5
1
2 3
6
1. optimyze Gateway
2. Antenna, Bluetooth
3. Antenna, Dipole, Cellular
4. Power Switch
5. USB Power Connector
6. AC-DC Power Supply, with regional adaptor for US, UK, Australia and Europe.
1optimyze™ is a trademark of Xylem, Inc. or one of its subsidiaries. All other trademarks or registered trademarks are
property of their respective owners.
2The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks
by Xylem Inc is under license. Other trademarks and trade names are those of their respective owners.
3 Product Description
6 optimyze™ Gateway Instruction, Operation, and Maintenance Manual

4 User Interface
4.1 Button locations
1
2
3
4
56
1. Red LED
2. Green LED
3. Blue LED
4. Bluetooth Button
5. USB Power Connector
6. Power Switch
4.2 LEDs
The LEDs are used to show different status information of the optimyze Gateway:
• Bluetooth status
• LTE cellular status
• Xylem Cloud server connection status
The LED statuses are shown below:
LED
color
LED Description
Blue
5-second single blink Normal mode
1-second blink Pairing mode
On Connected over Bluetooth to optimyze sensor
Triple blink Successful new Bluetooth pairing with an optimyze sensor
Double blink Successfully unpaired with all devices
Green On Connected to xylem cloud
Off Not connected to xylem cloud
Red
1-second blink LTE-M is not connected but is searching for network
On LTE-M connected
Off LTE-M not connected
4 User Interface
optimyze™ Gateway Instruction, Operation, and Maintenance Manual 7

5 Installation
5.1 Precautions
Before starting work, make sure that the safety instructions in the chapter
Introduction and
Safety on page 3 have been read and understood.
WARNING:
All work must be performed by qualified personnel trained in the proper application,
installation, and maintenance of the equipment.
5.2 Mounting options
Location
The Gateways are intended to be positioned in clean, protected, and dry indoor
environments. The enclosures are rated for dust, and water ingress protection.
Procedure
•The rear enclosure includes two key hole slots that accept screw heads to hang the unit
on a vertical surface. The screw head diameter can be no larger than 7 mm with a
maximum thread diameter of 3.75 mm and a head height of 3.2 mm.
• When the screw is installed in the mounting surface, the space between screw head and
mounting surface shall be no less than 5 mm to account for the thickness of plastic and
rubber feet.
• Space the mounting screws 44.45 mm (1.75 in) apart.
(1.75)
44.45
External Antenna positioning
For optimal performance, external antennas should be positioned vertically, tip pointing up,
perpendicular to the ground regardless of mounting surface orientation.
Precaution
To avoid damage, be sure to use appropriate anchors and screws when mounting on vertical
surfaces.
5 Installation
8 optimyze™ Gateway Instruction, Operation, and Maintenance Manual

6 Operation
6.1 Configure and install the optimyze sensors
Follow the optimyze Quick Start Guide to configure optimyze sensors before setting up
Gateway.
6.2 Set up optimyze Gateway
1. Connect the antennas present in the packaging while paying attention to the insert on the
Gateway (each antenna corresponds to a specific insert on the Gateway).
2. Connect Gateway to power supply.
3. Turn on Gateway with the
Power switch.
4. The Gateway will connect to the cellular network and xylem cloud. Note that this could
take a few minutes. Once it successfully connects, the red LED goes from blinking to a
solid red state and green LED will also turn on. Blue LED starts blinking with 5 second
interval.
5. To pair with optimyze sensors:
a) Put the first optimyze sensor in configuration mode by positioning the magnet
supplied with the sensor over the Bluetooth symbol until the LED blinks pink.
b) Once the sensor is in configuration mode, press Bluetooth button on the optimyze
Gateway. Blue LED starts blinking with a one second interval indicating pairing mode
is active. Pairing mode is active 90 seconds.
c) The Gateway will now attempt to pair with the sensor. Successful pairing will be
indicated by a blue LED triple blink on the Gateway.
d) Once paired, the Gateway will then finalize the connection with the sensor. This will
take approximately 10 seconds and will be indicated by a solid blue LED on the
Gateway. Pairing is complete when the Blue LED starts to blink at 1 second intervals.
e) After the MG100 leaves pairing mode, to connect another sensor, repeat steps (a)
through (d).
f) Once paired, the Gateway connects to the optimyze sensors every 24 hours.
6.3 Unpairing
If the button is pressed and held for 30 or more seconds, upon release the Gateway will
delete all BLE pairing information. A successful unpairing will be indicated with a double-
blink of the blue LED.
6 Operation
optimyze™ Gateway Instruction, Operation, and Maintenance Manual 9

7 Troubleshooting
7.1 Symptoms and remedies
Symptom Cause Remedy
No LEDs visible No power or power switch is "off" 1. Connect to USB power supply
2. Turn power switch on.
Device has been turned on and
the red LED has been blinking for
a long time.
Not successfully connecting to
network
1. Check if antennas are correctly
connected.
2. Move the Gateway to a
different location and check if it
changes. If it is successful in
the new location, the original
location may not be suitable for
the Gateway because of
lacking network coverage.
optimyze sensor is in
configuration mode and Gateway
is in pairing mode but they are not
pairing.
• optimyze sensor may not be in
pairing range.
• 6 sensors may already be
paired to the Gateway.
1. Move Gateway closer to
sensors.
2. If pairing is still unsuccessful,
unpair all and re-pair with up to
six sensors.
Pairing was unsuccessful. 1. Verify the optimyze sensor has
been paired to a mobile device.
2. Repeat pairing process
Sensor was paired with Gateway
previously but Gateway does not
connect to sensor anymore.
Repeated connection errors with
sensor
Repeat pairing process.
7 Troubleshooting
10 optimyze™ Gateway Instruction, Operation, and Maintenance Manual

8 Technical Specification
8.1 Dimensions
110.mm (4.4 in) x 99.2 mm (3.9 in) x 35.4 mm (1.4 in)
8.2 Approvals
Regulatory:
•FCC (US)
• ISED (Canada)
• CE (Europe)
• UKCA (United Kingdom)
Industry:
• PTCRB
• GCF
8.3 Environmental requirements
Gateway
Feature Value
Operating location Indoor use
Operating environment Non-hazardous, non-corrosive
Operating temperature -40°C to +80°C (-40°F to +176°F)
Storage temperature -40°C to +85°C (-40°F to +185°F)
Operating humidity 10% to 95% non-condensing
Storage humidity 5% to 95% non-condensing
Power supply
Feature Value
Operating location Indoor use
Operating environment Non-hazardous, non-corrosive
Operating temperature 0°C to +40°C (+32°F to +104°F)
Storage temperature -20°C to +60°C (-4°F to +140°F)
Operating humidity 20- 85%, non-condensing
Storage humidity 5- 95%, non-condensing
8.4 Power
Input voltage of 5 V and 1.2 A (standard USB power).
AC line power requirements
•Voltage input: 90 VAC ~ 264 VAC
8.5 Wireless communication
Feature Value
Bluetooth Bluetooth Low Energy Secure Connections 4.2
Cellular • Multi-Band cellular operation for world-wide operation
• Category LTE-M
8 Technical Specification
optimyze™ Gateway Instruction, Operation, and Maintenance Manual 11

Feature Value
Bluetooth connection
range (without
interference)
30 meters (100 feet)
8.6 Physical properties
Feature Value
Weight for Gateway boxed kit (without power
supply)
0.518 lbs (0.24 kg)
Weight for Power Supply 0.300 lbs (0.14 kg)
8.7 Part numbers
Part Part number
optimyze Gateway w/USB cable P2007065
Power supply P2007067
8 Technical Specification
12 optimyze™ Gateway Instruction, Operation, and Maintenance Manual

9 Product Warranty
Commercial warranty
Warranty. For goods sold to commercial buyers, Seller warrants the goods sold to Buyer
hereunder (with the exception of membranes, seals, gaskets, elastomer materials, coatings
and other "wear parts" or consumables all of which are not warranted except as otherwise
provided in the quotation or sales form) will be (i) be built in accordance with the
specifications referred to in the quotation or sales form, if such specifications are expressly
made a part of this Agreement, and (ii) free from defects in material and workmanship for a
period of twelve (12) months from the date of installation or eighteen (18) months from the
date of shipment (which date of shipment shall not be greater than thirty (30) days sixty (60)
days after receipt of notice that the goods are ready to ship), whichever shall occur first,
unless a longer period is specified in the product documentation (the “Warranty”).
Except as otherwise required by law, Seller shall, at its option and at no cost to Buyer, either
repair or replace any product which fails to conform with the Warranty provided Buyer gives
written notice to Seller of any defects in material or workmanship within ten (10) days of the
date when any defects or non-conformance are first manifest. Under either repair or
replacement option, Seller shall not be obligated to remove or pay for the removal of the
defective product or install or pay for the installation of the replaced or repaired product and
Buyer shall be responsible for all other costs, including, but not limited to, service costs,
shipping fees and expenses. Seller shall have sole discretion as to the method or means of
repair or replacement. Buyer’s failure to comply with Seller’s repair or replacement directions
shall terminate Seller’s obligations under this Warranty and render the Warranty void. Any
parts repaired or replaced under the Warranty are warranted only for the balance of the
warranty period on the parts that were repaired or replaced. Seller shall have no warranty
obligations to Buyer with respect to any product or parts of a product that have been: (a)
repaired by third parties other than Seller or without Seller’s written approval; (b) subject to
misuse, misapplication, neglect, alteration, accident, or physical damage; (c) used in a
manner contrary to Seller’s instructions for installation, operation and maintenance; (d)
damaged from ordinary wear and tear, corrosion, or chemical attack; (e) damaged due to
abnormal conditions, vibration, failure to properly prime, or operation without flow; (f)
damaged due to a defective power supply or improper electrical protection; or (g) damaged
resulting from the use of accessory equipment not sold or approved by Seller. In any case of
products not manufactured by Seller, there is no warranty from Seller; however, Seller will
extend to Buyer any warranty received from Seller’s supplier of such products.
THE FOREGOING WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY AND ALL OTHER
EXPRESS OR IMPLIED WARRANTIES, GUARANTEES, CONDITIONS OR TERMS OF
WHATEVER NATURE RELATING TO THE GOODS PROVIDED HEREUNDER,
INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WHICH ARE
HEREBY EXPRESSLY DISCLAIMED AND EXCLUDED. EXCEPT AS OTHERWISE
REQUIRED BY LAW, BUYER’S EXCLUSIVE REMEDY AND SELLER’S AGGREGATE
LIABILITY FOR BREACH OF ANY OF THE FOREGOING WARRANTIES ARE LIMITED TO
REPAIRING OR REPLACING THE PRODUCT AND SHALL IN ALL CASES BE LIMITED
TO THE AMOUNT PAID BY THE BUYER FOR THE DEFECTIVE PRODUCT. IN NO
EVENT SHALL SELLER BE LIABLE FOR ANY OTHER FORM OF DAMAGES, WHETHER
DIRECT, INDIRECT, LIQUIDATED, INCIDENTAL, CONSEQUENTIAL, PUNITIVE,
EXEMPLARY OR SPECIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF
PROFIT, LOSS OF ANTICIPATED SAVINGS OR REVENUE, LOSS OF INCOME, LOSS
OF BUSINESS, LOSS OF PRODUCTION, LOSS OF OPPORTUNITY OR LOSS OF
REPUTATION.
9 Product Warranty
optimyze™ Gateway Instruction, Operation, and Maintenance Manual 13

10 Cybersecurity
Xylem values system security and resilience. Defending against cybersecurity threats is a
shared responsibility. Xylem builds products that are secure by design. Our customers have
a responsibility to understand the risks inherent in their processes and take steps to operate
and maintain their solutions securely. This section reviews security features and provides
guidance to help securely operate this product. For details and updates on Xylem product
cybersecurity visit https://www.xylem.com/en-us/about-xylem/cybersecurity/ .
10.1 Xylem Product Cybersecurity
Xylem performs appropriate due care in building security and resilience into products. Xylem
performs the following security activities for defense-in-depth:
• security engineers perform threat modeling to identify testable controls
• code is scanned for flaws with static analysis tools and hardened
• product components are analyzed and hardened
• security controls are verified through automated and manual tests
• Xylem maintains relationships with customers, integrators, and the cybersecurity
research community and the Product Security Incident Response Team (PSIRT)
coordinates the collection, analysis, remediation, and responsible disclosure of
vulnerability and remediation information to keep products secure
• cloud connections, data flows, and cloud infrastructure are continuously monitored by the
Product Security Operations Center (PSOC)
• Product security is governed through a three lines of defense model that includes:
product developers, product security engineers, and audit staff
10.2 Security Recommendations for End-User
optimyze Gateway has been tailored for very specific condition monitoring applications, as
such most security hardening is already in place. The following guidance provides
recommendation for customers for hardening the operating environment, secure operations,
account management, and disposal. In the table below: Safeguards describe the security
guidance, Security Context & Rationale provide overview of security features and value of
the security safeguard, and References provide additional resources for further investigation
for implementing the recommended safeguards.
Safeguard Security Context & Rationale References
Restrict physical access
• Ensure physical access to
assets is limited. Include
physical isolation to protect the
environment and equipment
therein.
• Ensure strict control over
physical access in and out of
the facility.
Each of the communication ports
have been hardened to restrict
access and ensure integrity of
device operations. For example,
data transit to the cloud is
encrypted and the device is
provisioned before shipping. BLE
pairing requires proximity and the
magnetic key on the optimyze
sensor. Command line connection
requires authentication. This
safeguard supports the ability to
further limit exposure associated
with physical threats to the device
itself.
ATT&CK for ICS: M0801
NIST SP 800-53 Rev5: AC-3,
PE-3
ISA/IEC 62443-3-3: SR 2.1
10 Cybersecurity
14 optimyze™ Gateway Instruction, Operation, and Maintenance Manual

Safeguard Security Context & Rationale References
Each account should be tied to an
individual. Organizations should
control individual accounts
through policy.
Mobile application requires
registration and authentication
and security events are logged.
This safeguard ensures all
activities are traceable and non-
repudiable.
ATT&CK for ICS: M0801
NIST SP 800-53 Rev5: AC-3(7)
ISA/IEC 62443-3-3: SR 1.1
Ensure Magnet Key is removed
after putting the optimyze sensor
in Configuration Mode so that the
device does not re-enter
Configuration Mode unexpectedly
and enable alternative access to
your data.
Protections, such as the magnet
key, are put in place to make
pairing deliberate and to require
physical proximity to the device.
This safeguard provides
additional checks and ensures no
fingerprinting of BLE devices
takes place.
NIST SP 800-53 Rev5: AC-18
ISA/IEC 62443-4-2: CR 4.1, NDR
1.6
Ensure Bluetooth signal cannot
be received outside the
organization-controlled
boundaries by employing
emission security and
purposefully positioning the
device.
Multiple BLE pairing mechanisms
are available to ensure availability
of data. This safeguard reduces
the likelihood of capturing or
intercepting signals.
ATT&CK for ICS: M0806
NIST SP 800-53 Rev5: AC-18,
SC-40
ISA/IEC 62443-3-3: SR 5.2
Implement specific inventory,
logging and monitoring of
hardware and report security-
related incidents associated with
optimyze devices to Xylem.
These might include unexpected
operations, confirmed tampering,
or theft of the device.
Devices are hardened and Xylem
provides PSIRT to help
customers investigate potential
security incidents. This safeguard
supports the ability to track assets
and recognize potential security
events.
ATT&CK for ICS: M0947
NIST SP 800-53 Rev5: SM-8
ISA/IEC 62443-3-3: SR 1.11, SR
2.8, SR 3.4
Maintain updated firmware and
software on all devices and apps.
Device firmware integrity is
maintained by cryptographically
signing at the source and then
verifying the authenticity and
integrity at runtime. It builds on
modern tools provided by our
partners. Sometime vulnerabilities
are discovered, and we work with
our partners to deploy updates to
security and resilience. This
safeguard mitigates exploitation
risks and ensures security
patching.
ATT&CK for ICS ID: M0951
NIST SP 800-53 Rev5: MA-3(6)
ISA/IEC 62443-3-3: SR 3.1.3, SR
7.1
Ensure cybersecurity policies,
awareness, and training to the
operators, administrators and
other personnel.
While the system has been
hardened in many ways, this
safeguard prevents Social
Engineering attacks and
promotes awareness related to
cybersecurity.
NIST SP 800-53 Rev5: AT-2
ISA/IEC 62443-2-4: SP.01
Before device disposal clear all
paired connections and disable
accounts.
No data is persistent on the
Gateway device, but BLE bonding
is enabled for continuous
gathering of sensor data. This
safeguard ensures that no one
can connect to your sensors
using already-paired devices.
ATT&CK for ICS ID: M0942
NIST SP 800-53 Rev5: SR-12
ISA/IEC 62443-3-3: SR 4.2
For additional information see references:
10 Cybersecurity
optimyze™ Gateway Instruction, Operation, and Maintenance Manual 15

1. ATT&CK for ICS available online:
https://collaborate.mitre.org/attackics/index.php/
Mitigations
2. NIST SP 800-53 Rev 5 available online: https://nvlpubs.nist.gov/nistpubs/
SpecialPublications/NIST.SP.800-53r5.pdf
3. ISA/IEC 62443 standards available for purchase from ISA, IEC, or ANSI.
10 Cybersecurity
16 optimyze™ Gateway Instruction, Operation, and Maintenance Manual

11 Certifications
Current regulatory certifications
The Gateway hosts the Pinnacle 100 module which holds current certifications in the
following countries:
Features Regulatory ID
USA (FCC) SQG-PINNACLE1
Canada (ISED) 3147A-PINNACLE1
EU N/A
UK (UKCA) N/A
The following FCC and ISED regulatory information applies to the Pinnacle 100 module
which is hosted by the Gateway.
11.1 For U.S.
Federal Communication Commission (FCC) Radiation Exposure Statement
This EUT complies with SAR for general population/uncontrolled exposure limits in FCC Part
1.1307, Part. 1310 and FCC KDB 447498 – RF Exposure Procedures and Equipment
Authorization Policies for Mobile and Portable Devices.
This transceiver must not be co-located or operating in conjunction with any other antenna,
transmitter, or external amplifiers. Further testing/evaluation of the end product will be
required if the OEM’s device violates any of these requirements.
The Pinnacle™ 100 is fully approved for mobile and portable applications.
CAUTION: Any changes or modifications not expressly approved by Xylem Inc. could void
the user’s authority to operate the equipment.
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate this equipment.
IMPORTANT NOTE:
FCC Radiation Exposure Statement:
11 Certifications
optimyze™ Gateway Instruction, Operation, and Maintenance Manual 17

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with a minimum distance of
20 centimeters between the radiator and your body.
This transmitter must not be co-located or operated in conjunction with any other antenna or
transmitter.
Applicable FCC rules to module – FCC Part 24/27; FCC Part 15.247
11.2 For Canada (ISED)
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation,
Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject
to the following two conditions:
• This device may not cause interference
• This device must accept any interference, including interference that may cause
undesired operation of the device
Radiation Exposure Statement
This equipment complies with Canada radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance 20cm
between the radiator & your body.
This transmitter must not be co-located or operated in conjunction with any other antenna or
transmitter.
ISED ICES-003 Issue 7 Compliance Declaration
This device was originally tested to the requirements of ICES-003 Issue 6, Information
Technology Equipment (Including Digital Apparatus) — Limits and Methods of
Measurement; and evaluated to the updates published in ICES-003, Issue 7, Information
Technology Equipment (Including Digital Apparatus). Based on this evaluation, this product
continues to observe compliance to the requirements set forth by The Innovation, Science
and Economic Development Canada (ISED), and complies with the updates published in
ICES-003, Issue 7, Information Technology Equipment (Including Digital Apparatus).
11.3 UK (UKCA)
UKCA Compliance for UK Operation of this device is subjected to the following National
regulations and may be prohibited to use if certain restriction should be applied. Marking by
the UKCA symbol indicates compliance of this system to the applicable Council Directives of
the European Union. The product is in conformity with the following directives:
• 2014/53/EU – Radio Equipment Directive (RED)
• 2015/863/EU - RoHS Directive (RoHS 3)
A “Declaration of Conformity” in accordance with the applicable directives, standards, and
regulations has been made and is on file under documentation/regulatory-information-
mg100 .
11.4 EU Regulatory
CE Compliance for Europe Operation of this device is subjected to the following National
regulations and may be prohibited to use if certain restriction should be applied. Marking by
the CE symbol indicates compliance of this system to the applicable Council Directives of
the European Union. The product is in conformity with the following directives:
• 2014/53/EU – Radio Equipment Directive (RED)
• 2015/863/EU - RoHS Directive (RoHS 3)
A “Declaration of Conformity” in accordance with the applicable directives, standards, and
regulations has been made and is on file under
documentation/regulatory-information-
mg100 .
11 Certifications
18 optimyze™ Gateway Instruction, Operation, and Maintenance Manual