XYZ Printing da Vinci 1.1 Plus User manual

V1
P 1
da Vinci 1.1 Plus Quick Guide
ENG
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02-08
09
10-11
12
Product Manual
XYZware
Print Bed Leveling and Product Specification
Support Details

V1
P 2
Cartridge Slot
Display Panel
Extruder Module
Z-Axis
Front Door
Print Bed
USB Flash Disk Slot
Remove the print bed
fixing screws and printing
module fixers
Remove the
packaging supports
Product Overview
Accessory Checklist
USB Port
LAN Port
Power Switch
Power Connector
USB Content:
-Quick Guide
-Important Notice
-User Manual
-XYZware Manual
-Software
-Tutorial Video
-Print Sample
．
Side Cover Plate
x2 ．
Cleaning Wire
．
Glue Stick
．
Filament Cartridge
．
Cartridge Locker
Maintenance Tools
．
Scraper
．
USB Cable
．
USB Flash Drive
．
Power Cord
U
Cl
ea
Important Safety Instruction
Do not place the printer in humid or dusty environment such as bathrooms and high traffic areas. Do not place the
printer on a rickety surface and/or inclined position. Printer may fall down/or tumble and it may cause serious injury.
Do not touch the interior of the printer while printing. As it may be hot and include moving parts. Please keep the front
door closed during printing to avoid injury.
Important Safety Instruction for Use of Maintenance Tools
•The maintenance tools provided should be only handled by an adult. Please keep the tools away from children.
Incorrect handling or maintenance of the printer may cause damage to the product or personal injury.
•Be sure to maintain the printer while the print bed is cool.
•The scraper is used to remove the object from the print bed when printing has finished and the print bed is cool.
•Over time, carbon deposits or filament dust buildup in the nozzle may decrease its performance. It is advised to
clean the nozzle with the cleaning wire by activating "CLEAN NOZZLE" mode after every 25-hour of printing.
•Molten filament may be left on the tip or surface of the extruder and inside the drive gear and may decrease the
performance of the printer, or lead to calibration result of “Error”. The copper brush is used to clean and remove the
filament pieces from the extruder in these cases.
．
Copper Brush

V1
P 3
123
8
7
9
10 11
Open the box and remove
the accessories and the
cushion.
Take out the printer by
the grip holds.
Note: All packaging materials should be removed before powering up the printer.
Remove plastic bag and
all tapes.
Open the top cover, and
remove the cushions by
the extruder
Remove the tape on the
print bed.
Remove the cardboard.
Remove the cardboard.
Remove the cushions by
the print bed. Remove the bottom screw and plastic piece
under print bed.
Insert the USB flash drive to install XYZware
for printing. Use the USB cable to connect the printer to PC. Connect the power cord to the
printer then turn on the power switch.
4 6
5
7
Open the box
Packing support x2
Cable tie
x1
Tape x2

V1
P 4
After powering on the printer for the first time, complete the simple setup as instructed on the screen.
Then select language and press to proceed.
Initial Settings
Home Menu Filament
Load, unload filament and view the
information about the filament.
Network Status
Display online status of Wi-Fi
or Ethernet network.
Settings
View the printer
status and system
settings.
Function
Guidelines
Home menu
basic operation
introduction.
Print from the cloud
gallery
Browse the content of
XYZprinting gallery and
select for printing.
Browse the file for
printing
Print from USB flash drive*,
"My Gallery" and sample
folder.
*Please export .stl files into .3w format via XYZware before printing.

V1
P 5
4
5
6
Select "Filament" > "Cartridge " > "Load".
Insert filament into the guide hole until the printer starts to load filament.
(When the loading begins, you will hear the sound of motor and can see
the filament is pulled into the printer.)
Note : Before pushing the filament into the guide hole, please cut the tip of the filament off at a 45°
angle with a cutting pliers, filament loading will be easier.
Top
cover
Cartridge
Guide
Hole
1
Remove the filament
stopper and tape.
2
Install the new filament
cartridge into the empty slot.
3
Place and push to click the cartridge.
First install the cartridge to the cartridge slot…
If filament doesn't come out from the nozzle,please press "Retry" or "Cancel". When filament is
dripping off the nozzle,tap to finish.
Load Filament

V1
P 6
Printing process is shown
on the screen. You may click
for "Printer info" during printing.
Apply glue stick gently and evenly to the print bed base on the
size of the printing object previewed on screen, and press
to print.
1
2
4
6
3
5
Select "Print" > "Sample " on the screen.
Select a sample to print, and tap to print.
Remove the printed object when the
print bed has descended.
Cover a damp cloth on the cold print
bed for 2-3 minutes, and wipe the
glue off gently (Scrape off the glue if
necessary).
Sample Print

V1
P 7
Cloud Gallery
1
4
Once the printer is connected
to the Internet, select "Gallery"
to go to XYZprinting cloud
gallery.
Press to download, and wait for the download to complete.
Browse the Gallery and switch among different categories; tap on
the desired model for a zoomed-in preview.
Caution:
Before printing any model from any media, always remember to apply glue to the printing area on the
printing bed. To clean the printing bed after printing is complete, please refer to the Sample Printing
section.
Preview the image and
information of the selected
model, and tap to
proceed.
2
3

V1
P 8
234Filament is unloaded from
extruder automatically. Gently
pull filament out from the guide
hole when prompted.
When filament is pulled out,
press .
Remove cartridge locker
and the catridge.
Unload filament
1Select "Filament" > "Cartridge" > "Unload" on the screen
Please always complete the procedure for " Unload Filament " before changing a new cartridge.
Filament troubleshooting
When the filament is loaded automatically or is stuck in the extruder module, please first unload filament by
following the steps above. And then press on the black rubber fixers on either ends of the filament tube. You may
also follow the instructions on the screen for troubleshooting.
After removing the filament, plug
the filament tube directly back to
its original position to complete
the re-installation.
If the filament is stuck in the
extruder module, press the release
arm on the side of the extruder
module to extract the stuck
filament.
If the filament is stuck at the
entrance of the guide tube,
please press the release arm by
the entrance to extract the stuck
filament.
1 2
Status
3

V1
P 9
XYZware
XYZware is compatible with Windows XP, Windows 7+ and Mac OS 10.7+, please install the software
via the USB flash drive in accessory tray or download the latest XYZware for your OS from XYZprinting
website:
http://support.xyzprinting.com/Support/downloads
For the latest software updates and further information. Please go to:
http://support.xyzprinting.com/Support/manuals
To transmit print object(s) via USB flash drive or PC to your da Vinci printer, please prepare the file with
XYZware. When your PC is connected to the printer, you can send the object(s) to printer directly.
XYZware virtualizes the printing platform on the screen. You may move, rotate and resize the object(s)
in the software, and send the file for printing via USB flash drive or PC.
* Note :
Some instruction and video tutorials might require online registration to obtain authorization.
Please sign up for XYZprinting membership before downlloading XYZware.
Import .stl,.3w file
Export to .3w format
Save .stl file Setup printing preference, and
send for printing
Setup XYZware language
and preview colors
Check and update
software and firmware
version, link to
XYZprinting website
Check the
temperature of
extruder/print
bed, cartridge
statistics and
printing progress
Zoom in/out
Switch views
Move object
Rotate object
Resize object
View info
about object
Remove object
from the visual
plate

V1
P 10
Select "Setting">"Printer Settings">
"Maintenance" >"Calibrate Print Bed" and
press to perform calibration.
The printer starts automatic measurement.
Wait for 2~3 minutes and verify the data shown.
Note: During the measurement process, the print bed
and extruder module will be heated.
Care should be taken during operation!
The print bed is leveled;
adjustment to the print bed is
not required.
Skip step 5 & 6, and press to
finish.
Press and proceed step 5 and 6.
１."Calibration Completed”
- ready to print
２."Calibration Not Completed”
and "Error" is shown - cleaning &
leveling is required
3."Calibration Not Completed”
- leveling is required
The detecting point is too
high/low for detection or the
pin/measurement point is
covered by molten plastic.
Unleveled print bed may
affect printout quality. Please
level the printbed based on
the value of P1, P2 and P3.
Press and proceed step 6.
In XYZware, select “About” > “Firmware Update”.
This print bed has been calibrated by our professional technician
before shipment. Do not adjust the platform yourself unless
necessary, or contact the customer service center.
1.Check for firmware update
3.Wait for detecting
2.Activate Calibration
Print Bed Calibration
The printer measures the distance between the detecting pin and 3 measurement points at the corners of the
print bed to check if the platform is leveled. When the height of the 3 points are no more than ±0.2 from each
other, the print bed is leveled.
What does “detecting” do:
4.Check the detecting result on the display
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32
B
A

V1
P 11
Activate " Setting" > "Printer Settings">
"Maintenance">"Clean Nozzle".
Select “Clean Nozzle” function, and brush the molten filament and dust from the detecting pin while the
extruder is heated up. Clean the detecting pin with the copper brush
• Turn clockwise to raise, turn counterclockwise to lower.
• Adjust screw a and b may offset the diagonal. (e.g. Left turn screw b will lead to the descendant of point 2.)
• Tuning the screw for a full circle will change the value by 0.5. A single push to the screw will change the
value by 0.2 to 0.25.
• Adjust the values to the 2.3-2.6 range.
• 3 values should be no more than ±0.2 from each other.
1.The value indicates the height of point ; greater value indicates the higher the detected point is.
2. Turn the 3 turning screws at location "a", "b", "c" under the print bed to level the platform.
5.Clean the detecting pin
6.Level the print bed
When finishing the adjustment, repeat the calibration from step 2 until it shows "Calibration Completed".
Clean the 3 measurement points
How to adjust :
Thumb of rules:
Specifications
Model Name
Print Technology
Print Head
Build Volume
(W x D x H)
Layer
Resolution
Setting
Filament Diameter
Nozzle Diameter
AC Input
Connectivity
Display
Control Method
Indicator
Weight
da Vinci 1.1 Plus 3D Printer
Fused Filament Fabrication(FFF)
Single Head
20 x 20 x 20 cm
Standard 200 microns
Speed 300 microns
Ultra fast 400 microns
Custom 100-400 microns
1.75mm
0.4mm
100 - 127V~4.0A 50/60Hz
200 - 240V~2.0A 50/60Hz
USB 2.0 / WiFi
LAN / USB Flash Drive
5" TFT LCD
Touch Panel
Speaker
27 Kg
P2 P3P1
P2
P3
P1

V1
P 12
The troubleshooting instruction may guide you to fix the problem. If any error persists, please contact
customer service center for support.
Customer Support Center:http://support.xyzprinting.com
Technical Support (US):suppor[email protected]
Technical Support (EU):suppor[email protected]
Other Region:suppor[email protected]
Print bed heating
problem Cartridge 1 empty
Memory error
Internal
communication error
Internal storage error
Cartridge 1 chip error X-axis movement
abnormalities
Y-axis movement
abnormalities
Z-axis movement
abnormalities
Connection error
between PC and printer
Cartridge 1 chip error
Print bed heating
problem
Print bed heating
problem
Extruder 1 heating
problem
Extruder 1 heating
problem
Cartridge 1 not installed
The printer is handling other task
Unable to update printer firmware
Filament 1 jammed
Filament 1 loading problem
Filament 1 installation problem
Top cover open
Filament 1 level low: 5m left
Filament 1 level low: 30m left
Check Internet connectivity/Update firmware again later.
Unload and reload cartridge 1 and clean the nozzle.
Unload and reload cartridge 1.
Reinstall the cartridge 1 or change a new cartridge.
Close the top cover.
Replace cartridge 1 when necessary.
Replace cartridge 1 immediately.
Try again after all tasks are completed. Also check the information shown on printer display.
Error message
Reboot the printer. Replace cartridge 1 before
printing.
Reboot the printer.
Reboot the printer.
Install/reinstall cartridge 1.
Reinstall the cartridge 1 or
change a new cartridge. Check motor/sensor connections.
Check sensor position.
Check motor/sensor connections.
Check sensor position.
Check motor/sensor connections.
Check sensor position.
Reconnect PC to printer, or hotplug
the cable between printer and PC.
Reinstall the cartridge 1 or
change a new cartridge.
Check connections, reboot the
printer.
Check connections, reboot the
printer.
Check connections, reboot the
printer.
Check connections, reboot the
printer. Check if SD card is inserted correctly.
0 0 0 3 0 0 2 9
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0 0 6 0
0 0 4 0
0 0 0 7 0 0 3 0
0 0 3 1
0 0 3 2
0 2 0 1
0 0 0 8
0 0 1 0
0 0 1 1
0 0 1 3
0 0 1 4
0 0 2 8
Service
Code Service Code
Symptom Symptom Action Action
Action
Support Details
Federal Communications Commission (FCC) Statement
You are cautioned that changes or modifications not expressly approved by the part responsible for compliance could void the user’s
authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
XYZprinting is not responsible for any radio or television interference caused by using other than recommended cables and connectors
or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority
to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired
operation.
This device complies with FCC radiation exposure limits set forth for an uncontrolled environment and it also complies with Part 15 of
the FCC RF Rules. This equipment must be installed and operated in accordance with provided instructions and the antenna(s) used
for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located
or operating in conjunction with any other antenna or transmitter. End-users and installers must be provided with antenna installation
instructions and consider removing the no-collocation statement.