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Limited Lifetime Warranty
Thank you for purchasing a Z-Line Designs product. We promise to repair or replace any Z-Line Designs product or component
that may have any defects in material or workmanship for as long as you, the original purchaser, own it. This warranty is subject
to the provisions below. Z-Line Designs’ sole obligation and purchasers’ exclusive remedy pursuant to these warranties are
limited to replacement at Z-Line Designs sole discretion. There are no other warranties except as expressly set forth below,
either expressed or implied, including any warranty of merchantability for any particular purpose.
The word “defects” in this warranty is defined as imperfections that impair the service, function or effectiveness of the product.
Glides, casters and user-adjustable work surface
mechanisms,laminates, veneer finishes, and other
materials which cover your Z-Line Designs product.
TO OBTAIN SERVICE FROM THIS WARRANTY:
Your Z-Line Designs’ dealer is our mutual partner in
supporting your warranty requests. By following the
procedures instructed below, you are assured that you will
receive the best level of customer service guaranteed.
A) Please contact the local Dealer from whom you originally
purchased within 30 days (unless otherwise noted by the
Dealer) of discovery of the defect. Prepare to confirm that
you are the original purchaser ofthe product and provide
necessary product information, such as serial number(s)/
UPC number(s)from the product in question.
B)
The Dealer will gather all the pertinent information required
regarding your claim(s), inspect the product and thus
contact a Z-Line Designs Customer Service
Representative. (Please allow a reasonable amount of
time for inspection, review, and response to Dealer.
C)
If the Z-Line Designs Dealer confirms that the product in
reviewis eligibleunder the warranty conditions as stated
above, the customer service representative or another
representative of the Companywill determine whether to
provide replacement parts, or authorize other
arrangements at the sole discretion of the vendor, Z-Line
Designs. No assembly/laborisincludedin this warranty.
Our knowledgeable Service Representatives are ready to assist
you in the case this warranty applies to you. Pleasebe prepared to
explain the defect in detail, model/style number, date and location
of purchase, your name,address, phone number andhave your
original sales receipt.
Please contact us Monday-Friday (except all major holidays) at:
Toll Free 1-888-736-2141 from 7:00 am – 3:30 pm (Pacific Standard
Time) OR Email us:customerservice@z-linedesigns.com
OR
Contact your local dealer from whom you originally purchased the
product in question.
This warranty does not apply to: damage caused by the
carrier, modifications to the product, or attachments to the
product notapproved by Z-Line Designs, non-standard
materialsselected by and usedat the requestof auser, and
products that were not installed, used or maintained in
accordance with product instructions and warnings. Nor
shall Z-Line Designshave any responsibility for incidental or
consequential damagesresulting fromthebreach of this
Warranty, including but notlimited to inconvenience, rental
or purchase of replacement products, loss of profits or
commercial loss. Some states do not allow the exclusion or
limitation of incidental or consequential damages so the
above limitationor exclusion may not apply to you. This
warranty gives youspecific legal rights and you may also
have other rights, which may vary from state to state. This
warranty applies only to products sold within the United
States of Americaand the Commonwealth ofCanada.
LIMITATIONS INVOLVINGMATERIALS &
COMPONENTS:
The materials and all components listedbelow are
covered according tothe following schedule from the
date of sale to the original purchaser.
INFORMATION ON COLOR VARIATIONS &
FINISHES:
Somenatural variations occurring in wood or other
natural materials are inherent to their character, and
thus can not be avoided. Therefore they are not
considered to be defects. Z-Line Designs does not
warrant thecolor-fastness ormatching of colors,
grains, textures or other suchmaterials. Customers’
own materialsselected by and usedat the request of a
userare therefore not warranted by Z-Line Designs.