WARRANTY
ZERICA® S.r.l. guarantees ZERICA® products purchased from ZERICA® S.r.l. or from an authorised dealer against material or
manufacturing defects, on the conditions that the ZERICA® products are new at the time of purchase. The product is covered by a
legally-compliant warranty as follows:
for consumers, i.e. persons who purchase for purposes unrelated to their profession or business, the seller shall apply Italian
Legislative Decree n° 24 of 2 February 2002 art. 1519-bis et seq. of the Italian Civil Code (two years from delivery in compliance with
legal requirements)
for other purchasers, who usually purchase for their profession or business, the legal warranty referred to in articles 1490 et seq.
of the Italian Civil Code shall apply (one year from delivery in compliance with legal requirements).
During the period of validity of the warranty, ZERICA® undertakes to repair or replace free of charge those parts which, within the
warranty period, prove to be inefficient in its opinion. Total replacement of the appliance is not included and claims for
compensation for damages, caused in whatever circumstances, shall not be acknowledged. Repairs shall be performed at our
authorised Service Centre.
For repairs at home, the customer is required to pay a “set charge” as partial reimbursements for travelling costs for personnel.
For repairs in the laboratory, the products must be shipped to an Authorised Technical Service Centre, enclosing your name,
address, telephone number and a description of the problem and in any event by filling out the RMA form. Transport costs shall be
borne by the purchaser. You can get more information by contacting ZERICA® S.r.l. at the address below. There may be delays in
the repair or replacement of components that are found to be faulty at source, in the event that they are not in stock.
The warranty excludes those products that (I) in the opinion of ZERICA® have been damaged accidentally or during transportation if
not notified to ZERICA Srl® directly within 8 days from the date of purchase, or due to incorrect or improper use or inappropriate or
incorrect application, or following intervention or verifications or modifications carried out by anyone other than a ZERICA®
Authorised Service Centre (tampering), or (II) in relation to defects or non-functioning as a result of normal wear and tear, or (III)
where there has been a breach of your contractual obligations. If, after investigation by ZERICA® S.r.l., your request for
repair/replacement under the warranty is found not to fall under the scope of the situations or the duration of this warranty, the
expenses incurred for said investigation and repair/replacement shall be borne solely by the purchaser. The following are excluded
from the warranty: knobs, moving or removable components, glass parts, light bulbs or indicator lights, data plates, all accessories
and saturated filters. ZERICA® S.r.l. shall not be liable for any damage caused directly or indirectly to persons or property following
failure to observe all the instructions provided in the booklet accompanying the appliance. The warranty limitations and disclaimers
above are only limited by mandatory rules and shall therefore be effective to the maximum extent permitted by such rules.
The Court of Palermo is the only competent court for any dispute.
Validity of the warranty. The product warranty is valid only if the coupon is completed in its entirety and sent by fax or e-mail
within 8 days of the date of purchase to ZERICA® S.r.l.
Complete the “Code n°” with the serial number present on the data plate affixed to the product.
The warranty certificate remains in the possession of the purchaser and must be presented to technical personnel or accompany
the appliance if sent for repair.
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