ZGR INFLUENCE User manual

Operation Manual
ZGR INFLUENCE 10 - 40 KVA
Online three-phase UPS
www.zigor.com

ZGR INFLUENCE 10 - 40 KVA
Operation manual
www.zigor.com
1
INDEX
1PRECAUTIONS.....................................................................................................................................................3
General precautions.....................................................................................................................................3
Storage precautions.....................................................................................................................................4
Environmental precautions ..........................................................................................................................5
Precautions on the transportation of the unit..............................................................................................5
Precautions on receiving the unit................................................................................................................. 6
Symbol Description......................................................................................................................................6
2GENERAL DESCRIPTION.....................................................................................................................................7
Introduction..................................................................................................................................................7
Main characteristics.....................................................................................................................................7
Construction of ZGR INFLUENCE 10 - 40 KVA...........................................................................................8
3OPERATION OF ZGR INFLUENCE 10 - 40 KVA..................................................................................................9
Operation Modes .........................................................................................................................................9
3.1.1 Normal mode............................................................................................................................................9
3.1.2 Battery mode (Stored Energy Mode) .......................................................................................................9
3.1.3 Bypass mode .........................................................................................................................................10
3.1.4 ECO Mode..............................................................................................................................................10
3.1.5 Maintenance mode (Manual Bypass).....................................................................................................10
Turn on/off UPS .........................................................................................................................................11
3.2.1 Initial power-up procedure.....................................................................................................................11
3.2.2 Test procedure.......................................................................................................................................12
3.2.3 Maintenance bypass..............................................................................................................................12
3.2.4 Cold Start procedure..............................................................................................................................13
3.2.5 Shut down procedure ............................................................................................................................14
4Control panel and monitorization .......................................................................................................................15
LCD screen.................................................................................................................................................15
4.1.1 System status menu...............................................................................................................................16
4.1.2 Run.info menu........................................................................................................................................17
4.1.3 Alarm menu............................................................................................................................................18
4.1.4 Setting menu..........................................................................................................................................20
4.1.5 Maint menu ............................................................................................................................................20
4.1.6 Functions menu......................................................................................................................................21
Events and status list.................................................................................................................................22
4.2.1 Operational Status and Mode(s) ............................................................................................................22
4.2.2 Fault Information ....................................................................................................................................22
5INSTALLATION...................................................................................................................................................24
Unpack checking .......................................................................................................................................24
Mechanical installation...............................................................................................................................24
Electrical installation ..................................................................................................................................25
5.3.1 External Protective Devices ...................................................................................................................25
Connection of Power Cables.....................................................................................................................25
5.4.1 Recommended cross-sectional areas for power cables.......................................................................26
Power cable connection.............................................................................................................................26

ZGR INFLUENCE 10 - 40 KVA
Operation manual
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2
5.5.1 Common input connection.....................................................................................................................27
Battery connection.....................................................................................................................................28
UPS parallel Installation .............................................................................................................................29
5.7.1 Cabinet installation.................................................................................................................................30
5.7.2 Parallel cable installation........................................................................................................................30
5.7.3 Parallel setting........................................................................................................................................30
Communications ........................................................................................................................................32
5.8.1 USB communication port definition.......................................................................................................32
5.8.2 RS232 communication port ...................................................................................................................33
5.8.3 RS485 communication port definition....................................................................................................34
5.8.4 BAT_T communication port definition....................................................................................................35
5.8.5 Dry contact port communication port definition....................................................................................35
5.8.6 REPO instruction....................................................................................................................................36
UPS remote access....................................................................................................................................36
6OPTIONS.............................................................................................................................................................38
SNMP card.................................................................................................................................................38
Relay card ..................................................................................................................................................38
7TROUBLESHOOTING.........................................................................................................................................39
Malfunctions of ZGR INFLUENCE 10 - 40 KVA.........................................................................................39
Recommended spare parts........................................................................................................................40
8MAINTENANCE...................................................................................................................................................41
Battery maintenance ..................................................................................................................................43
9TECHNICAL SPECIFICATIONS ..........................................................................................................................45
10 STANDARDS..................................................................................................................................................47
11 WARRANTY....................................................................................................................................................48
© 2022, ZIGOR
All rights reserved. The total or partial reproduction of this User Manual, or its transmission of any type or by any means, be
this mechanical or electronic, by means of photocopies, registration or other information storage or recovery procedure,
without the permission of the editor, is totally forbidden.
The contents of this manual are exact at the time it was printed. However, with the intention of complying with our aim of
continuous development and improvement, the manufacturer reserves the right to change the specifications of the product,
its operation or the contents of the Operating Manual without prior warning.

ZGR INFLUENCE 10 - 40 KVA
Operation manual
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3
1PRECAUTIONS
General precautions
For your own safety and that of the unit, you must read and understand the instructions contained in this
document before starting work.
Keep these instructions in a place accessible to all the personnel who work with the unit so that they can be
consulted.
Only expert and duly authorised personnel may operate our units.
Danger warnings. When handling or accessing the interior of the ZGR INFLUENCE 10 - 40 KVA,
please remember that some parts may be live. Pay special attention to soldering points, printed
circuits, connecting terminals, relay contacts, etc. Before opening the equipment, disconnect the
voltage of all poles (both alternating and direct) and wait at least 5 minutes for the internal condensers
to discharge.
Arbitrary modifications are forbidden. The unit must not be subjected to any modification regarding its
construction or safety without express consent. Any modification will free ZIGOR of any responsibility
for any damage caused as a result of the modification. In particular, all repair work, soldering of printed circuit
boards and replacing of components, modules and printed circuit boards, without the express authorisation of
ZIGOR, is forbidden. Should spare parts be used, only ZIGOR original parts shall be utilised.
Use the unit for the purpose for which it was designed. The system supplied must be used only for the
purpose for which it was designed. Any other use is strictly forbidden. ZIGOR cannot accept responsibility for any
damage that might result from its use for any other purpose. In such cases, the user shall assume exclusive
responsibility for any risk. The use for which the unit was designed is defined in the documentation. The system
shall be exposed only to admissible environmental conditions. These are defined in the technical details provided
for the equipment.
ZIGOR accepts no responsibility for any inadequate, negligent or incorrect installation of the equipment.
•The System must be checked once the installation has been completed by a qualified technician and
before being put into operation. Should these indications not be adhered to, the warranty shall be
considered null and void.
•These units do not contain parts usable for other purposes by the user.
•Do not power up the device before a technician has checked it.
•Given the risk of electric shock or burns, do not try to open the device.
•Work inside the cabinet should be undertaken only by qualified personnel who are familiar with the safety
measures to be applied and the specific technical characteristics of the unit.
•The unit does not contain any user repairable or replaceable elements. In the case of any malfunction or
problems operating the unit, please contact ZIGOR.
•Do not place the system near power magnets as this might cause a malfunction.
•Do not block or cover the ventilation grills in the housing.
•The ZGR INFLUENCE 10 - 40 KVA is designed in accordance with current Spanish legislation. Check
these regulations against those corresponding to the country in which the unit is to be installed and
against the most restrictive regulations of the electricity supplier.
•All user controls are accessible from the exterior.
•Should you have any problems with the contents of this manual, you must ask ZIGOR for assistance.
WARNING
This supply equipment contains a lethal voltage. Comply with the instructions set out in this manual to avoid any
risk of electrical shock.

ZGR INFLUENCE 10 - 40 KVA
Operation manual
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•This system has been designed for industrial use and not for domestic-commercial use.
•Even though all the safety systems are in place, before touching any working parts, you must check that
they are not live.
•If any liquid is spilt accidentally on the System, disconnect it and call to ZIGOR support.
•During assembly work, start-up or maintenance, wear goggles to avoid any damage to your eyes due to
accidental electric arcing.
•Use only insulated tools.
•The unit must be protected against rain and excess humidity and installed in a clean atmosphere, without
inflammable liquids, gases or oxidising substances.
•The battery may pose a risk of electric shock or burns due to its high short circuit current.
•If the batteries lose electrolyte or are physically damaged, they must be placed in a container in resistant
to corrosive liquids (acids or alkaline according to the type of battery) and prepared in accordance with
local regulations.
•If the electrolyte comes into contact with the skin, the affected area must be washed immediately with
clean water.
•For the sake of human being safety, please well earth the UPS before starting it.
•Do not throw batteries into a fire as they may explode.
•UPS models with internal batteries can be powered even when the UPS input is not connected to the
mains.
•Do not disconnect the input from the UPS and make sure the UPS is completely off before moving it or
reconfiguring the connection; otherwise, there is a risk of electric shock.
•Only authorized personnel should repair or install the batteries.
Storage precautions
The store where the material is kept must protect the material from the elements, risk of flooding or contact with
water.
The material shall be protected from any risk of overheating due to exposure to direct sunlight or through
windows.
The recommended storage temperature is from 0ºC to 40ºC. An increase of 10ºC can reduce the service life of the
battery by 50%. The recommended relative humidity is from 5% to 95%.
When the UPS or batteries are stored, it is recommended to connect them to the network for at least 12 hours
every 3 months to prevent the battery from draining excessively.
To avoid any risk of mechanical shock, do not stack the packages. These must be placed in accordance with the
silkscreen printed details on the boxes used for packaging.
WARNING
Any failure to respect these precautions may render the product warranty null and void.

ZGR INFLUENCE 10 - 40 KVA
Operation manual
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5
Environmental precautions
Precautions on the transportation of the unit
Please transport the UPS system only in the original package to protect against shock and impact. The procedure
to transport of the UPS to the final location should follow the procedure:
1. Use a pallet truck to transport the UPS to the installation position.
2. Check the UPS packing.
3. packaging.
4. Check the appearance to see if the UPS is damaged or not during the transportation, do not switch on the
UPS if any damage found. Please contact the dealer right away.
5. Check the accessories according to the packing list and contact the dealer in case of missing parts.
Dispose of the packaging in an ecological way: ZIGOR, based on the exceptions detailed
in the First Additional Provision of Law 11/1997 on commercial or industrial packaging,
informs that the final holder of the waste of used containers and packaging, as responsible
for them, you must deliver them in appropriate conditions for reuse, to an authorized
recuperator, recycler or re-valuer.
The subsets of the system are recyclable products and cannot be treated as household / municipal waste at
the end of its useful life.
To preserve the environment, manage them in accordance with current environmental regulations and
requirements in each country or community. In case of doubt, consult the manufacturer.
Correct product disposal: This electrical-electronic device (AEE) is marked with the
symbol of compliance with the European Directive 2012/19 / EU (WEEE) regarding used
electrical and electronic equipment (Waste electrical and electronic equipment WEEE, RD
110/2015).
The Directive provides the general framework valid throughout the European Union for the
removal and reuse of waste from EEE.
To dispose of this product and ensure its proper management, follow the current local
environmental legislation and regulations. In this way it will contribute to conserve the
environment.
Correct disposal of batteries: Used batteries are reusable consumer products and a recycling
process must be carried out.
Used batteries that do not go through the recycling process must be disposed of according to
the instructions regarding special waste, in accordance with the regulations and environmental
requirements in force in each country or community. This requirement applies in the European
Union and in those places where separate collection systems are available.
In case of doubt, consult the manufacturer.
In this way it will contribute to conserve the environment.

ZGR INFLUENCE 10 - 40 KVA
Operation manual
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Precautions on receiving the unit
Visually check that the warehouse location is adequate by checking its characteristics (clean, free of leaks with
good ventilation); the floor must be level and have sufficient load resistance for the equipment.
Checking the material
Do not lean the UPS when moving it out from the packaging.
On receiving the material, a visual inspection should be made in order to detect any anomalies that may have
occurred during transport.
List and check all the items indicated on the delivery note. Should any component be missing, notify the
forwarding agent within the established deadline.
Extract all parts from the packaging and examine the unit for any damage caused during transport.
Report any damage to the forwarding agent and ZlGOR.
Check that the material delivered corresponds to the delivery note. Check the manufacturer's label placed at the
rear or on one side of the unit.
Responsibility for the loss or damage of products shall transfer to the Customer from the moment ZIGOR, places
these at his disposal in the place indicated by the Customer.
Symbol Description
The safety symbols cited in this manual are shown in Table 1-1, which are used to inform readers of safety issues
that should be obeyed when installation, operation and maintenance.
SECURITY SYMBOL
INDICATION
Attention
Sensitive to electrostatic discharge
Risk of electric shock
Table 1-1 Symbols meaning
From then on, the customer will have 24 hours to make any claim under guarantee for any anomaly in the
amount or quality of the products received, providing details of the material received in bad condition after
reporting this circumstance on the forwarding agent's delivery note on reception.
Should the customer not report any defect within 24 hours, it will be understood that he has accepted delivery
of the unit.

ZGR INFLUENCE 10 - 40 KVA
Operation manual
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7
2GENERAL DESCRIPTION
Introduction
ZGR INFLUENCE 10 - 40 KVA consists on a small-sized UPS, in tower format and available in 10K, 15K, 20K,
30K and 40K models with three-phase input and output.
ZGR INFLUENCE 10 - 40 KVA incorporates the most advanced DSP (Digital Signal Processor) technologies, 3-
be configured and monitored UPS status in an
intuitive way and direct without the need for external software.
Moreover, it is parallelable up to 4 units with common battery setup, being one of the market smaller footprint
solutions.
ZGR INFLUENCE 10 - 40 KVA can solve most of the power supply problems, such as blackout, over-voltage,
under-voltage, voltage sudden drop, oscillating of decreasing extent, high voltage pulse, voltage fluctuation,
surge, inrush current, harmonic distortion (THD), noise interference, frequency fluctuation, etc..
This UPS can be applied to different applications from computer device, automatic equipment, communication
system to industry equipment. They are available in a Dual Input version that allows a three-phase auxiliary
bypass grid.
Main characteristics
•3 Phase In / 3 Phase Out
•Online double conversion with DSP control
•Dual input (optional)
•Power factor of 0,9
•Low input and output current distortion
•Efficiency of 94,5 %
•Parallelable up to 4 units
•Active ECO function: Minimize UPS self-consumption and improves efficiency up to 98%
•Allows common battery in parallel mode
•
•Compatible with generator sets
•Integrated Input/output/bypass MCB protections
•Standard models are designed for external long autonomy battery
•Configurable battery charge voltage and current
•Periodic battery test configurable
•Cold start and Auto Restart function
•Compatible with Ni-Cd / LiIon (on demand)
•Internal batteries (optional)
•Communications: 2 independent bays for smart cards and dry contacts

ZGR INFLUENCE 10 - 40 KVA
Operation manual
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Construction of ZGR INFLUENCE 10 - 40 KVA
Outlook views of ZGR INFLUENCE 10 - 40 KVA (Fig. 2-1 y Fig. 2-2):
Fig. 2-1 Front view
ZGR INFLUENCE 10 - 40 KVA
Fig. 2-2 Side view
ZGR INFLUENCE 10 - 40 KVA
(1) LCD display
(2) RS485 port (service port)
(3) Drycontact port
(4) Parallel port 1
(5) USB comm. port
(6) Parallel port 2
(7) RS232 comm. port
(Only used on internal battery models)
(9) Remote EPO port
(10) Mains breaker
(11) Terminal block
(12) Cold Start button
(13) History logger port
(14) Intelligent slot 1
(15) Maint. Bypass breaker
(16) Intelligent slot 2
(17) Output breaker
(18) Earth terminals
Fig. 2-3 Rear view
ZGR INFLUENCE 10 20 KVA
(terminal block without cover)
Fig. 2-4 Rear view of
ZGR INFLUENCE 30 40 KVA
(terminal block without cover)
Connections avalilable on rear panel for ZGR INFLUENCE 10 20 KVA (Fig. 2-3), and ZGR INFLUENCE 30 40
KVA (Fig. 2-4).