Zoom 4402 User manual

802.11n Wireless
Router
USER MANUAL

2 802.11n Wireless Router User Manual
Contents
Overview: How to use the User Manual ........................ 5
Gaming........................................................................... 5
Configuring security for the iPhone®, iPod touch®, and
other wireless devices.................................................... 7
Installing the 802.11n Wireless Router.......................... 8
Monitoring Status .......................................................... 16
Advanced: Basic Settings Tab ..................................... 18
WAN Settings............................................................... 18
LAN Settings ................................................................ 20
Advanced: Wireless Settings Tab................................ 24
Basic Settings .............................................................. 24
WEP Settings ............................................................... 26
WPA2 Auto-Personal ................................................... 27
WPS Settings ............................................................... 27
WDS Settings............................................................... 28
Advanced Settings ....................................................... 30
Wireless Mac Filter....................................................... 31
RADIUS Setting ........................................................... 32
Site Survey................................................................... 32
Advanced: Security Settings Tab ................................ 33
General Setting ............................................................ 33
How to manually assign an IP address to your computer
or gaming station (for DMZ and Virtual Servers).......... 34
Virtual Server ............................................................... 35
DMZ ............................................................................. 36
Port Triggering ............................................................. 37

3
URL Filtering ................................................................ 38
MAC Filtering................................................................ 38
LAN to WAN filter ......................................................... 39
Advanced: Toolbox ....................................................... 40
DDNS ........................................................................... 40
System ......................................................................... 41
Firmware Upgrade........................................................ 42
Factory/Reboot/Backup/Restore Settings .................... 43
System Status .............................................................. 44
LAN Status ................................................................... 44
WAN Status.................................................................. 45
NAT Status................................................................... 46
System Log .................................................................. 47
Route Table.................................................................. 48
Appendix A: Troubleshooting Tips.............................. 49
Appendix B: Getting Help ............................................. 56
Appendix C: Regulatory Information........................... 57
Declaration of Conformity ............................................ 59

4 802.11n Wireless Router User Manual
Package Contents
The 802.11n Wireless Router package contains the following:
• 802.11n Wireless Router
• Antenna
• Power cube
• Ethernet cable
• Quick Start
• CD containing warranty information and this User
Manual
If anything is missing or damaged, please contact Zoom
Customer Support or the vendor from whom you purchased the
802.11n Wireless Router.

5
Overview: How to use the
User Manual
This User Guide provides instructions for connecting and
configuring your 802.11n Wireless Router and setting up
wireless and wired local area networks. It also includes details
about security, firewalls, Virtual Private Networks and
administrative tasks.
If you have set up your router and successfully established a
connection using the Quick Start, you may choose to reference
the User Manual for advanced topics or to make changes to the
settings you previously configured. Otherwise, start with
Chapter 1, Installing the 802.11n Wireless Router.
If you want information about the System, WAN, and LAN
configuration status, please refer to Chapter 2, Monitoring
Status.
If you want to make changes to any of the settings you have
previously configured using the Wizard, please refer to Chapter
3, Advanced: Basic Settings Tab.
You will most likely not need to make changes to the Advanced
sections unless you are a network administrator or you are using
the 802.11n Wireless Router for gaming, hosting your own
server in the network, or other scenario that requires you to
make changes to advanced parameters.
You can either continue with Chapter 4, Advanced: Wireless
Settings Tab, Chapter 5, Advanced: Security Settings Tab,
and Chapter 6, Advanced: Toolbox or skip to specific sections
of the User Manual based on your intended use of the 802.11n
Wireless Router. See the sections below:
Gaming
If you are using your router for gaming, you may need to make
changes to the router’s firewall setting for the game to work.
This is done by setting up a DMZ or virtual server, or using port

6 802.11n Wireless Router User Manual
triggering so that the modem’s firewall won’t block the other
players from your system during your gaming. The main
difference between the three methods is the amount of access
someone has to your system.
A virtual server will allow access to your computer or gaming
station on certain ports. A port is a channel that is used by
applications (such as games) for communication. For example,
the directions for the game you want to play over the Internet
might tell you to open up port 6000.
Port triggering works by sensing when data is sent out on the
predetermined outgoing port and then automatically opening up
the corresponding incoming port(s). It will automatically forward
the traffic on the incoming port to the computer that accessed the
outgoing port. If your game uses one port to send outgoing data
and a different port (or ports) for incoming data, you may want to
use port triggering. The advantage of port triggering is that it is
more secure than setting up a virtual server since the incoming
port is only open when you are using it, and since it tracks which
computer sent the outgoing data. Port triggering can also be
easier to set up because you do not need to know the IP address
of your gaming station. The disadvantage of port triggering is
that only 1 host can be accessing the port at one time, so if you
have two computers or game stations playing the same game on
your network you will need to use a virtual server or DMZ.
A DMZ differs from a virtual server in that it allows access on all
ports of the computer. Because of this, DMZ's are less secure
and should be used with caution on your computer. However
DMZ’s work well with your gaming stations since security is not
as much of an issue for gaming stations as it is for computers.
Once you’ve decided what type of security to use for gaming,
you can set up that security using the appropriate section of this
manual:
•DMZ: For instructions on how to set up a DMZ, please
refer to page 35.
•Virtual Server: For instructions on how to set up a
virtual server, please refer to page 33.
•Port Triggering: For instructions on how to set up port
triggering, please refer to page 36.

7
Configuring security for the
iPhone®, iPod touch®, and
other wireless devices
If you are using your iPhone® or iPod touch® with your router,
we recommend you use WPA if the rest of your network supports
it. In that case you need to know your wireless network's Pass
Phrase. If you must use WEP because some devices on your
network only support WEP, Apple recommends that you use a
single WEP key, not multiple ones.
Please go to Chapter 4, Advanced: Wireless Settings Tab on
page 24 for instructions on how to set up WEP and WPA.
Please refer to your iPhone®, iPod touch® or other wireless
device’s documentation for more information on how to configure
those devices for use with your router.
For Troubleshooting Tips, see Appendix A.

1
Installing the 802.11n
Wireless Router
This chapter provides basic instructions for connecting the
hardware and configuring the 802.11n Wireless Router using the
Wizard. If you have already done this by following the
instructions in the printed Quick Start, skip to Chapter 2,
Advanced: Basic Settings.
Step 1: Connecting the Router to a Computer
1Place the 802.11n Wireless Router near a computer to be
used for setup. That computer needs an Ethernet (LAN) port.
2Turn off the computer.
3Attach the antenna to the Router. (Remove the antenna from
the package. Screw-on the antenna into the mount on the
back panel of the router.)
4Connect one end of the supplied Ethernet cable to the
computer’s Ethernet port and the other end to any of the
802.11n Wireless Router’s LAN ports.
5Plug the supplied power cube into the 802.11n Wireless
Router, and then into a power outlet.
Important: Use only the power cube shipped with the
802.11n Wireless Router. Other power cubes may damage
the device.
6Turn on the computer. The PWR LED on the 802.11n
Wireless Router front panel should turn on. The connected
LAN port LED will become steady on.
7If you want the 802.11n Wireless Router to have access to
the Internet, connect its WAN port to the Ethernet port on a
working cable modem, ADSL modem, or other broadband
8 802.11n Wireless Router User Manual

device. (You can check that the modem is working by
connecting it to a computer and using the Internet.)
When you connect the wireless router to a working modem,
the WAN LED turns on if the modem is on and its
Ethernet port is working.
Step 2: Establishing Communication
1Open your Web browser, enter 192.168.2.1 in the address
bar, and press the Enter key to open the 802.11n Wireless
Router configuration software.
2In the Enter Network Password dialog box, type the
following User Name and Password in lower case, then click
OK.
User Name: admin
Password:admin
3The Status page should appear. Proceed to Step 3:
Configuring Your Wireless Router. If the Status page
doesn’t appear, please see Appendix A: Troubleshooting
Tips.
Step 3: Configuring Your Wireless Router
1In the ADMINISTRATOR’S MAIN MENU, select Wizard.
2Select your WAN connection type:
•Dynamic IP (Auto Config): Select this if you are using a
cable modem or if your ADSL modem does not use
PPPoE. Most users will select this. (If you have an
ADSL modem that needed a User Name and Password,
you are using PPPoE.)
•PPPoE (ADSL): Select this if you are using an ADSL
router with PPPoE.
•Static Mode (fixed IP): Typically you must request and
pay extra for a static IP. In the unlikely event that you
have done this, select Static Mode.
•L2TP: In the unlikely event that you are using a VPN to
access a network that uses Layer 2
Tunneling Protocol, select this option.
•PPTP: In the unlikely event that you are using a VPN
that uses Point to Point Tunneling
Protocol, select this option.
9

10 802.11n Wireless Router User Manual
Click Next.
If you selected Dynamic IP:
Enter Host Name if given one (most users won’t have
to).
MTU: Most users should leave this at the default.
Click Next to go to the LAN IP page.
If you selected PPPoE:
Enter the User Name and Password provided to you by
your ISP. If you don’t know these, contact your ISP.
Verify Password: Re-enter the Password here.
MTU: Most users should leave this at the default.
Service Name: Enter the PPPoE service name if you
were provided one. Most users can leave this blank.
Connection Control: Leave Auto Reconnect to keep your
PPP connection up (most users).
Click Next to go to the LAN IP page.
If you selected Static Mode:
Enter the IP Address, Subnet Mask, Default Gateway,
Primary DNS and Secondary DNS addresses that were
provided to you by your ISP when you signed up for a
static IP address.
MTU: Most users should leave this at the default.
Click Next to go to the LAN IP page.
If you selected L2TP or PPTP:
1Enter the following information into their
corresponding fields (your VPN provider should
have provided you with this information):
Account
Password
Address Mode
2If you selected Address Mode, select Dynamic
(default) or Static.
3If you selected Static, enter the following information
in their corresponding fields (otherwise continue with
the next step).
IP address
Subnet Mask
Default Gateway
Primary DNS Server
Secondary DNS Server

11
4Enter the following information into their
corresponding fields:
MTU
Connection Control
5If you selected Connection Control, select one of
the following from the drop-down menu (if not,
continue with the next step):
Auto Reconnect
Connect on Demand
Manual
6Click Next to go to the LAN IP page.
3LAN IP Page:
Most users don’t need to change their LAN IP unless the
ADSL or cable modem is using the same one. This
page also lists the Subnet Mask.
Click Next.
4Wireless Network:
SSID: Select the name of your wireless network.
(Default: Zoom)
Security Mode: Select from the following options:
oNone (the default): Select this if you don’t plan
to use wireless security or if all the devices on
your network support WPS and you wish to use
WPS to set up wireless security.
oWEP: You must select this option if you have
devices on your network that only support WEP.
Otherwise we recommend WPS or WPA-2 Auto-
Personal. (Devices that only support WEP
include older handheld game consoles, older
MAC notebooks, and very old Windows
notebooks. If you need to use WEP, please go
to page 24 for more information on wireless
settings.)
oWPA-2 Auto-Personal: If one or more of the
devices on your network do not use WPS, this is
normally a good option. If you selected WPA-2
Auto-Personal, the WPA Encryption and Pass
Phrase fields appear.
WPA Encryption: Leave this at TKIP+AES
(the default) so you can connect to both
WPA/WPA2 devices.

12 802.11n Wireless Router User Manual
Pass Phrase: You need to enter a Pre-
shared key containing 8 to 63 characters
and then enter this Pass Phrase onto each
client device. (If you leave this field blank,
the system will assign [00000000] as your
Pass Phrase.
Click Apply to save your settings.
Using WPS to set up your wireless network
If all the devices on your network support WPS, you may be able
to set up security by simply pushing some buttons. Some may be
software buttons.
(In the unlikely event that you already have a network configured
with WPS and would like to configure WPS, there are additional
ways including using the AP PIN code or Client PIN code. For
details on these additional options, please go to page 27.)
1Press the WPS pushbutton on the back panel of the router in
for 5 seconds.
2Within 2 minutes, press the WPS button on the client device
(either a physical pushbutton on the device or a button in the
client’s software page).
3Congratulations! You should now have a secure
connection between the router and client device. Now is a
good time to check that your device’s Internet connection is
working.
4If you have other client devices whose WPS security you
need to set, repeat steps 1 through 3 for each device. When
they are all set, go to step 5.
5Your basic setup is complete, you don’t need to keep the
802.11n Wireless Router plugged into the setup computer.
If you don’t use WPS to set up your wireless
network
You need to use the same security mode you select for your
wireless router for each wireless device using the router. If a
Pass Phrase or WEP key is used, it needs to be the same for all
devices including the router.

13
Testing your wireless computers and other
wireless clients
Open your browser and go to a website to test your wireless
setup. If it works, congratulations! If it doesn’t, please see
Appendix A: Troubleshooting Tips.
Read This Only if You Are Connecting Additional
Computers and/or Other Devices to the Wireless
Router’s LAN ports
You can plug up to four computers, game consoles, or other devices
into the 802.11n Wireless Router’s LAN ports. The 802.11n Wireless
Router can also link wireless devices to your network. This section
provides general instructions for connecting the 802.11n
Wireless Router to additional computers, game stations,
HomePlug adapter pairs, network devices such as a wireless
access point or a switching hub, or a combination of the above.
For information about setting up your specific device, please
refer to the documentation that came with that device. Follow
the instructions below for each computer or other device.
1In setting up the 802.11n Wireless Router, you connected
the 802.11n Wireless Router to a computer. Unplug the
computer now if you don’t want it to stay connected to the
802.11n Wireless Router.
2To connect another computer or network device or gaming
station, plug one end of an Ethernet cable into an available
Ethernet port on the 802.11n Wireless Router and plug the
other end of the Ethernet cable into the Ethernet port of the
additional device you want to connect to the 802.11n
Wireless Router. (For a hub or a switch, this is typically
called an Uplink or Expansion port. For a router or wireless
access point, this is typically called a WAN port.) If you are
connecting a computer or game station, go to step 5 of this
section.
3If you are connecting a network device such as a wireless
access point or switching hub, set up your network device by
using the instructions that came with that device. Then
reboot any computer that is part of your network. For
example, if you connected a wireless access point, reboot
any computer that will make a wireless connection to that
wireless access point.

14 802.11n Wireless Router User Manual
4If you are connecting a HomePlug adapter pair with one
adapter plugged into the 802.11n Wireless Router and an
AC outlet, and the other adapter plugged into a computer or
game station and an AC outlet, make those connections and
then go to step 5.
5Verify that your Internet connection is working. Open a Web
browser (e.g., Internet Explorer or Mozilla Firefox) on each
computer using your network and try to connect to a familiar
Web address.
Note: If at any time you need to make changes to the
802.11n Wireless Router configuration, open a web browser
from any PC on your 802.11n Wireless Router’s network and
type 192.168.2.1 to open the Setup pages. Alternately, you
can connect a computer directly to the 802.11n Wireless
Router, open its browser, and then type 192.168.2.1. Note
also that you can configure the Advanced Wireless Settings
section of the 802.11n Wireless Router Setup pages to
permit configuration from a remote location.
6Congratulations! You have connected an additional device
to the Internet. You can add up to 4 directly connected
devices to the 802.11n Wireless Router, following the
instructions above for each device and starting at step 2 of
this section. The 802.11n Wireless Router can accept up to
253 wireless connections.

Top and Back Panel
Descriptions
Top Panel:
LED Status The 802.11n Wireless Router is . . .
PWR Steady connected to a power source
WLAN
Flashing
broadcasting its SSID (network
name)
WAN Steady
Flashing
connected either wirelessly or via
Ethernet cable to a broadband
modem that connects to the Internet
transmitting or receiving data
LAN 1-4
Steady
Flashing
connected via Ethernet cable to up to
four computers or gaming devices
transmitting or receiving data via the
associated LAN port
Back Panel:
Connector Description
DC-12V This port connects to a live power source using the
supplied power cube.
RESET To reset the modem to its factory settings, insert a
paper clip and press and hold for 5 seconds.
WPS WPS pushbutton option to configure WPS security.
LAN 1 - 4 These Local Area Network ports connect via Ethernet
cable to up to four computers, game stations, other
network devices, or a combination of these.
WAN This port connects to the LAN or Ethernet port of an
ADSL or cable modem, using an Ethernet cable.
Antenna
Mount
Screw-on the detachable antenna included in the
router’s package.
15

2
Monitoring Status
The Status page is displayed when you open the 802.11n
Wireless Router configuration software.
Field Data displayed
System
Firmware Version The 802.11n Wireless Router revision
number. If you contact Zoom Technical
Support, you will be asked for this
number.
System Time The current day and date and the
elapsed time of the current 802.11n
Wireless Router session since start up in
seconds.
WAN Configuration
WAN Configuration
Type
Dynamic IP (Auto Config) if the
802.11n Wireless Router is connected
directly to an ADSL or cable modem.
Static Mode (fixed IP) if the 802.11n
Wireless Router is using a static IP
address.
PPPoE connected if you have an ADSL
modem and your ISP requires PPPoE.
PPTP connected if you have set up a
VPN and are accessing a network using
point to point tunneling.
L2TP connected if you have set up a
VPN and are accessing a network using
Layer 2 Tunneling.
WAN IP 802.11n Wireless Router IP address
16 802.11n Wireless Router User Manual

17
Subnet Mask Supplied by DHCP server or entered
manually on the WAN Setup page.
Gateway Supplied by DHCP server or entered
manually on the WAN Setup page.
DNS Servers The IP address(es) of one or more
Domain Name Servers (which includes
the primary Domain Name Server and
alternate DNS servers to use in case the
first or other DNS servers are down or
very slow).
WAN port link status Indicates Link Up or Link Down.
MAC Address 802.11n Wireless Router WAN MAC
address
LAN
IP Address 802.11n Wireless Router IP address
Subnet Mask 802.11n Wireless Router subnet mask
WLAN MAC Address 802.11n Wireless Router MAC address

3
Advanced: Basic Settings
Tab
If you haven’t already configured these settings through the
Wizard or if you want to make changes to the settings you
entered in the Wizard, follow the instructions in this section for
the following: WAN Settings, LAN Settings, DHCP Server, DHCP
Clients, Static DNS, and Static Routing.
WAN Settings
This page allows you to see the WAN settings you entered in the
Wizard. If you didn’t use the setup Wizard or if you want to make
changes, you can use this page to setup the WAN connection.
Click Apply to save your settings.
18 802.11n Wireless Router User Manual

19

LAN Settings
This page allows you to view the LAN settings you entered in the
Wizard. If you didn’t use the setup Wizard or if you want to make
changes, you can use this page to setup the LAN connection.
Click Apply to save your settings.
20 802.11n Wireless Router User Manual