Zte U.S. Cellular Guide

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Home PhoneU.S. Cellular ®

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Contents
Getting to Know Your Device ............................................... 5
Appearance.................................................................................... 5
LED Indicators................................................................................ 6
Device Installation................................................................. 7
Before You Begin ........................................................................... 7
Installing the Battery....................................................................... 7
Installing the Power Adapter .......................................................... 9
Connecting the Device to a Phone................................................. 9
Turning on Your Device................................................................ 10
Activating the Device.................................................................... 10
Checking the Wireless Signal .......................................................11
Using Your Device ............................................................... 12
Making Calls................................................................................. 12
Receiving Calls ............................................................................ 12
Three-Way Calling........................................................................ 12
Voicemail...................................................................................... 13
Call Waiting .................................................................................. 13
Call Forwarding ............................................................................ 13
Immediate Call Forwarding.............................................13
Busy Call Forwarding......................................................14
No Answer Call Forwarding ............................................14

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Adjusting Volume ......................................................................... 15
TTY Support................................................................................. 15
Frequently Asked Questions.............................................. 17
Troubleshooting .................................................................. 20
Specication ........................................................................ 21
Safety Notes......................................................................... 22
RF Exposure Information.................................................... 24
FCC Regulations.................................................................. 25

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Copyright © 2013 by ZTE Corporation
All rights reserved
No part of this publication may be excerpted, reproduced, translated,
or utilized in any form or by any means, electronic or mechanical,
including photocopying and microfilm, without the prior written
permission of ZTE Corporation.
The manual is published by ZTE Corporation. We reserve the right to
make modications on print errors or update specications without prior
notice. Every effort has been made in the preparation of this manual to
ensure accuracy of the contents, but all statements, information, and
recommendations in this manual do not constitute a warranty of any
kind, expressed or implied.
Release: V1.0
Edition Time: 2013.07
Manual No.: 079584505780

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Getting to Know Your Device
Appearance
NOTE:
Service Port is designed for diagnostic purposes only, not for customer
use. Never place a USB-based device into the USB port of the device
under any circumstance. Doing so may damage the device and negate
its warranty.

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LED Indicators
Key Icon Name Status Condition
Power Green ON
Off No Power
Voicemail Green New message
Off No message
Battery Charge
Green High
Yellow Medium
Red Low
Blink Charging
Signal Strength
Green Strong
Yellow Moderate
Red No Service
Blink Roaming

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Device Installation
Before You Begin
Your device works exclusively with the U.S. Cellular®network and
DOES NOT use your home’s phone wall jacks.
Your device should be located:
Where you have a strong cellular signal from a cell tower, typically
near a window or outside wall.
Near an electrical wall outlet.
Installing the Battery
1. Remove the cover from the battery compartment.

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2. Insert the battery connection cable into the battery port.
3. Place the battery in the battery slot and replace the battery cover.
NOTES:
Please install the battery before using this device. If the battery is
not installed the device will not power on.
The system will stop charging the battery when the ambient
temperature is outside of the temperature range allowed for
charging
(0 °C ~ 55 °C).
When the power adapter is connected, the battery will
automatically be charged.
When fully charged, the battery will automatically stop charging.

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Remove the battery if the device will be unused for a long period.
The device takes about 5 hours to charge fully. The charge time
may be impacted by environmental factors.
Installing the Power Adapter
1. Plug the power adapter into an electrical wall outlet.
2. Insert the small end of the power adapter into the power port on
the back of your device.
Connecting the Device to a Phone
1. Unplug your phone from the wall jack.
2. Plug your telephone into the “Phone 1” port on your U.S. Cellular®
Home Phone, using your existing phone cable or included phone
cable.

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IMPORTANT: DO NOT plug the U.S. Cellular®Home Phone into a wall
jack.
NOTES:
The “Phone 2” port can be used to connect an extension phone.
This port uses the same telephone number as the “Phone 1” port.
Put the device far away from the connected phone, TV sets, radio
and other electronic devices to avoid electromagnetic interference.
Turning on Your Device
Press the power button to turn on your device.
Activating the Device
If your device has not yet been activated, please follow the steps below:
1. Dial *228 from a telephone that is connected to the device to
activate the device.
2. You will hear a confirmation message once programming is
complete.

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Checking the Wireless Signal
1. Raise antenna to an upright position.
2. Conrm signal strength light is green for optimal performance.
NOTE: If there is a yellow light, please change the installation location.

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Using Your Device
Making Calls
1. Before making a call, make sure that the wireless signal is strong.
2. Lift the handset of your telephone, enter the telephone number.
The number will be dialed automatically.
3. When your call is finished, hang up the telephone or return the
telephone to its base to ensure that you can receive calls.
NOTE: When first using this device, please dial *228 and wait 4
seconds or *228# to enable it.
Receiving Calls
When the telephone rings, lift the handset or press Hands-Free if
available on the handset to answer the incoming call.
Three-Way Calling
While on an existing call, dial the second phone number directly then
press Flash key. When the second party answers, press the Flash key
again to complete the three-way connection. If the second party does

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not answer, press the Flash key twice to end the connection and return
to the rst party.
Note: If your phone does not have a Flash key, use the off-hook
mechanism supported by your phone instead.
Voicemail
The voicemail indicator ( ) will blink green when you have new
voicemail messages.
1. Lift the handset of your telephone.
2. Dial 1 or *86 and wait about 4 seconds to access your voicemail.
3. Follow the system prompts to listen to and manage your
voicemails.
Call Waiting
If you subscribe the call waiting service with your local telephone
service provider, you will hear a beep tone if someone calls while you
are already on a call. Press Flash on the handset to put your current
call on hold and take the new call. You can press Flash any time to
switch back and forth between calls.
Call Forwarding
With Call Forwarding you can forward calls to another phone number.
Immediate Call Forwarding
To enable immediate call forwarding:
1. Pick up the handset and press *72 phone number#.

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Tip: Enter the phone number where you want calls to be forwarded (e.g.
*721234567890#).
2. You will hear a conrmation tone.
3. Hang up your telephone or return the phone to its base.
To deactivate Immediate call forwarding:
1. Pick up the handset and press *720#.
2. You will hear a conrmation tone.
3. Hang up your telephone or return the phone to its base.
Busy Call Forwarding
To enable busy call forwarding:
1. Pick up the handset and press *90 phone number#.
Tip: Enter the phone number where you want calls to be forwarded.
(e.g. *901234567890#)
2. You will hear a conrmation tone.
3. Hang up your telephone or return the phone to its base.
To deactivate busy call forwarding:
1. Pick up the handset and press *900#.
2. You will hear a conrmation tone.
3. Hang up your telephone or return the phone to its base.
No Answer Call Forwarding
To enable no answer call forwarding:
1. Pick up the handset and press *92 phone number#.
Tip: Enter the phone number where you want calls to be forwarded (e.g.
*921234567890#).
2. You will hear a conrmation tone.

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3. Hang up your telephone or return the phone to its base.
To deactivate no answer call forwarding:
1. Pick up the handset and press *920#.
2. You will hear a conrmation tone.
3. Hang up your telephone or return the phone to its base.
Adjusting Volume
During a call, continuously press * or #in 1 second to enter the volume
adjusting mode, and then press *to decrease volume or press #to
increase volume. Press other keys or do nothing for 5 seconds will exit
this mode.
Four volume levels are available (level 1 to level 4), and the default
level is 2.
NOTE: The device and an external phone usually work together, this
method is only change the volume of the device (of course the volume
of the whole system will be changed at the same time), and you can
also change the volume of the external phone (if supported).
TTY Support
TTY (Text Telephony) and TDD (Telecommunications Device for the
Deaf) are supported by the U.S. Cellular®Home Phone. In order to use
the TTY network, you must have a TTY-compatible phone and be in
TTY mode. Note that most digital wireless devices are TTY-compatible.
Dial *983*889*n# to set the TTY mode.
• n = 0: TTY off mode. The standard voice speaking mode and
listening mode. This is the default setting.
• n = 1: TTY full mode. Transmit and receive the TTY characters.

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•n = 2: VCO mode. Receive TTY characters but transmit by
speaking into the speaker.
• n = 3: HCO mode. Transmit TTY characters but receive by
listening to the receiver.

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Frequently Asked Questions
What kind of phone do I need to work with the U.S. Cellular® Home
Phone?
Most standard touch-tone phones may be used. Rotary phones are
not supported. Cordless phone systems provide the most exibility and
allow you to easily place additional handsets throughout your home.
Cordless phone systems still need to be plugged into a power outlet.
During a power outage, a standard corded phone which doesn’t require
electrical power is recommended.
How do I install my U.S. Cellular Home Phone?
Please see page 7 in this Quick Start Guide for the most common
installation methods. Other helpful information:
• Installation near a window or outside wall is strongly recommended
to ensure the strongest possible wireless signal in order to
maximize voice quality.
• If the U.S. Cellular Home Phone signal strength indicator does
not display high signal strength (Green) or voice quality is
unacceptable, you may need to relocate the device to another part
of the home with a stronger wireless signal.
Will my U.S. Cellular Home Phone work in areas with no or low
wireless signal strength?
A strong wireless signal (Green) is recommended for optimal
performance. A moderate signal (Yellow) may be sufcient. If you do
not see a green light, you may want to choose an alternate location.

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Does the U.S. Cellular®Home Phone support data or text
messaging?
No, only voice services are supported.
Why don’t I see the name of the caller on caller ID?
The U.S. Cellular Home Phone only supports calling number
identication.
However, contact names stored on your home phone equipment may
display for incoming calls.
Do I need broadband Internet service for the U.S. Cellular Home
Phone to work?
No, the service is provided through the wireless network.
Can I move my U.S. Cellular Home Phone and use it in another
location?
Yes, your device can be moved to another location; however, device
should be used in a location where wireless service is available.
Does 911 work on this device?
Yes, the Home Phone device is Enhanced 911 (E911) compatible.
Because the device is intended for indoor use only, please be prepared
to provide your location inside the premises to public service personnel
when you call 911. The GPS chipset embedded in the Home Phone
device will work best if the device is located near a window or other
exterior opening.
Does this product work during a power outage?
While the Home Phone device has an internal backup battery for using
during power outages, if the telephone connected to the device requires
external power to operate, service (including the ability to make and

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receive 911 calls) will not be available during a power outage.
Service will only be available during a power outage if the telephone
connected to the device does not rely on external power to operate (as
is the case with many corded phones).

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Troubleshooting
Fault Solution
No dialing tone after off-
hook.
Check the antenna connection or
connection between the device and
telephone.
Phone is buzzing after off-
hook.
The telephone may be not compatible
with the device, change another one.
You hear noise after off-
hook.
Make sure that the device is far away
from other electronic devices.
If the device runs without antenna, and
the signal strength indicator is Yellow or
Red, install the antenna.
The system stops sending
dialing tone 30 seconds
after off-hook.
Hook on, and then hook off again to
make a call.
Incoming call display is
abnormal.
Make sure the phone supports CLIP
function.
No response when power
on the device.
Power off the device, wait for seconds,
and re-power on.
Other.
Check whether the parts, such as
power supply adapter and antenna, etc.
are connected properly. If there is no
problem, restart the device.
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