Zte WF723CC User manual

ZTE WIRELESS HOME PHONE BASE
USER GUIDE

TABLE OF CONTENTS
GETTING STARTED ...................................................................................3
GETTING TO KNOW YOUR DEVICE.........................................................3
INSTALLING THE BATTERY..........................................................................5
INSTALLING THE nano-SIM CARD ............................................................6
CHARGING THE BATTERY...........................................................................7
STATUS INDICATORS.....................................................................................8
DEVICE INSTALLATION...............................................................................10
USING YOUR DEVICE.............................................................................. 11
POWERING ON/OFF.......................................................................................11
CONNECTING TO A PHONE.......................................................................11
PHONE CALLS................................................................................................ 12
ADJUSTING VOLUME .................................................................................. 12
MANAGING YOUR VOICEMAIL ................................................................ 13
SETTING UP A CONFERENCE CALL...................................................... 14
USING CALL WAITING ................................................................................. 15
FORWARDING INCOMING CALLS .......................................................... 15
TTY MODE.........................................................................................................17
PIN LOCK........................................................................................................... 18
Thank you for choosing Consumer Cellular!
We know you’re excited to use your new ZTE Wireless Home Phone Base,
and this user guide will help you get familiar with it, so you can start using
it as soon as possible. Each section includes instructions and pictures to
make it easy to start using your device. If you would like to learn more, turn
to the back of this guide, where you’ll find the CONTACT US section.
We’re always happy to help you!
Need More Information?
Visit our website at ConsumerCellular.com/Help
Call us at [phone]
1

GETTING STARTED
GETTING TO KNOW YOUR DEVICE
Your wireless home phone base enables you to make calls with your
wireless service provider’s cellular network.
Top View
Antenna
Battery
Signal strength
InformationVoicemail
Power
micro-USB
jack*
Antenna
* For use by manufacturer.
SPECIFICATIONS .....................................................................................19
DEVICE SPECIFICATIONS........................................................................... 19
BATTERY SPECIFICATIONS ....................................................................... 19
TROUBLESHOOTING............................................................................. 20
REGULATORY AND SAFETY INFORMATION.................................... 21
SAFETY PRECAUTIONS .............................................................................. 21
CLEANING AND MAINTENANCE ...........................................................22
FCC COMPLIANCE.......................................................................................23
RF EXPOSURE................................................................................................ 24
CTIA REQUIREMENTS................................................................................. 24
WARRANTY.............................................................................................. 26
CONTACT US........................................................................................... 27
2 3
TABLE OF CONTENTS continued

Back View
Power switchPower socket
Telephone ports
Bottom View
Back cover
INSTALLING THE BATTERY
1. With the back cover facing upright, sandwich the device between your
hands. Slide your top hand down to remove the back cover.
2. Insert the battery by aligning the golden contacts on the battery with
the contacts in the battery compartment. Gently push down on the
battery until it clicks into place.
3. Replace the back cover.
GETTING STARTEDGETTING STARTED
4 5

INSTALLING THE nanoSIM CARD
1. With the back cover removed, hold your nano-SIM card with the metal
contacts facing down and slide it into the nano-SIM card slot.
2. Replace the back cover.
WARNING! Your device only supports a nano-SIM card. To avoid
damaging the device, please only use the card that is provided by
your service provider.
CHARGING THE BATTERY
1. Connect the adapter to the power socket on the device. Do not force
the connector into the power socket.
2. Connect the charger to a standard AC power outlet.
3. Disconnect the charger when the battery is fully charged.
GETTING STARTEDGETTING STARTED
6 7

STATUS INDICATORS
Indicator Status Description
Power
Green solid Powered on
Green blinking Shutting down
O Powered o
Voicemail
Green blinking New voicemail message
O No new voicemail message
Information
Green solid Software update in process
Green rapid blinking
(2 second interval) Ready to update
Green slow blinking
(10 second interval) Software update successful
Red blinking
(10 second interval) Update failed
Indicator Status Description
Battery
Green solid High (battery in use) or fully
charged
Green blinking High(charging) or PIN entry
needed
Yellow solid Medium (battery in use)
Yellow blinking Medium (charging) or PUK
entry needed
Red solid Low (battery in use)
Red blinking Low (charging)
O No battery installed
Network Signal
Strength
Green solid (icon and
bars) Signal strength (low to high)
Red solid (icon), O
(bars)
Limited or no service,
searching for service, or
network registration failed
Red blinking (icon and
bars)
nano-SIM card error, no
nano-SIM card, or other
issues
GETTING STARTED
8 9
GETTING STARTED

DEVICE INSTALLATION
Your device works with your wireless service provider’s cellular network
instead of your home’s phone jacks.
Place your device in an area where there is a strong signal from a signal
tower, typically near a window or wall.
USING YOUR DEVICE
Learn how to make calls with your device or configure the call settings.
POWERING ON/OFF
• Slide the Power Switch to the On position to turn on your device.
• To power o, slide the Power Switch to the O position.
CONNECTING TO A PHONE
1. Unplug your phone from the home phone wall jack.
2. Plug your phone into the PHONE 1 port on the device through a
phone cable.
NOTE: The PHONE 2 port can be used to connect an additional phone,
or cordless base station. All telephones connected to the device will use
the same telephone number.
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GETTING STARTED

PHONE CALLS
Placing a Call by Dialing
1. Pick up the handset of the connected home phone.
2. Dial the phone number.
3. Wait 4 to 8 seconds for the call to be connected automatically.
NOTE: You will need to dial 10 digits even for local numbers.
Answering a Call
When the phone rings, pick up the handset to answer it. If the telephone
has hands-free function, you can answer the call by pressing the hands-
free button.
Ending a Call
During a call, hang up your home phone by pressing the hands-free
button or returning the phone receiver to its base.
ADJUSTING VOLUME
You can adjust call volume using the volume controls of any connected
phone or the device’s Volume Setting Mode.
1. While on a call, quickly press ** or ## to enter Volume Setting Mode.
2. Press * to turn the volume down or # to turn the volume up.
3. To exit Volume Setting Mode, press any other key or wait 5 seconds.
NOTES:
• There are five settings, volume levels 1–5; level 4 is the default. When
you’re at the highest level 5 or lowest level 1, you can’t adjust the
volume anymore and will hear the indication sound.
• If your home phone(s) have volume controls, they are independent of
the device’s Volume Setting Mode.
MANAGING YOUR VOICEMAIL
Your device can divert calls to voicemail, so callers can leave voicemail
messages when they cannot reach you.
When a voicemail message is waiting, the voicemail indicator on the
device flashes, and you can hear an intermittent dial tone when you pick
up any connected phone handset.
Checking Your Voicemail Messages
1. Dial 1or *86 on the connected home phone. Wait 4 to 8 seconds to
connect to your voicemail box.
2. If prompted, enter your voicemail password.
3. Follow the prompts to listen to and manage your voicemail messages.
Setting Voicemail Options
1. Call voicemail, as explained above.
2. Follow the system prompts to set options such as a password and
voice recording.
NOTE: For detailed information, please contact the service provider.
USING YOUR DEVICE
12 13
USING YOUR DEVICE

SETTING UP A CONFERENCE CALL
When the call waiting and three-way call features are available, you can
switch between two calls or set up a conference call. With this feature,
you can talk to two people at the same time.
NOTE: The call waiting and three-way call features need network support
and may result in additional charges. Please contact your service provider
for more information.
1. Place the first call.
2. Once you have established the connection, press the Flash (or Talk)
key on your phone.
3. When you hear a dial tone, dial the second number.
4. When you’re connected to the second party, press the 3key and
Flash (or Talk) key to complete the three-way connection.
5. To end the conference call, hang up your home phone or return the
phone receiver to its base.
If one of the people you called hangs up during your call, you and the
remaining caller stay connected. If you initiated the call and are the
first to hang up, all callers are disconnected.
NOTE: If your phone does not have a Flash (or Talk) key, use the o-hook
mechanism supported by your phone instead.
USING CALL WAITING
Call waiting allows you to be notified of incoming calls while on a call.
Press *43# or #43# to enable or disable the call waiting feature.
When you’re on a call and another call comes in, you will hear two tones.
• Press the Flash (or Talk) key to hold the current call and accept the
waiting call. You can press the Flash (or Talk) key again to switch back
and forth between calls.
• Press 1 and the Flash (or Talk) key to end the current call and accept
the waiting call.
• Press 0 and the Flash (or Talk) key to reject the waiting call.
NOTE: Your device comes with standard three-way calling and call
waiting support. Operation of these features will vary depending on your
home phone equipment.
FORWARDING INCOMING CALLS
The call forwarding feature allows you to forward your incoming calls to
another phone number, such as your mobile phone or oce number—
even when your phone is turned o. You can continue to make calls from
your phone when you have activated call forwarding.
Always forward
1. Press **21* on your connected phone.
2. Dial the 10-digit number to which you wish to forward your calls.
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USING YOUR DEVICE USING YOUR DEVICE

3. Press #.
(Example: **21*1234567890# forwards your calls to the phone number
123-456-7890)
4. Wait for 3 seconds and until you hear a confirmation tone for the
forwarding to complete before hanging up.
NOTE: To un-forward calls, press ##21#. Please wait for 3 seconds and
until you hear a confirmation tone for the un-forwarding to complete
before hanging up.
Forward when busy
1. Press **67* on your connected phone.
2. Dial the 10-digit number to which you wish to forward your calls.
3. Press #.
4. Wait for 3 seconds and until you hear a confirmation tone for the
forwarding to complete before hanging up.
NOTE: Press ##67# to un-forward calls.
Forward when unanswered
1. Press **61* on your connected phone.
2. Dial the 10-digit number to which you wish to forward your calls.
3. Press #. Or press **[DelaySec]#.
NOTE: [DelaySec] represents the duration of no answer. (Example:
**61*1234567890**10# forwards your calls to the phone number 123-
456-7890, if you don’t answer the calls in 10 seconds.)
4. Wait for 3 seconds and until you hear a confirmation tone for the
forwarding to complete before hanging up.
NOTE: Press ##61# to un-forward calls.
Forward when unreachable
1. Press **62* on your connected phone.
2. Dial the 10-digit number to which you wish to forward your calls.
3. Press #.
4. Wait for 3 seconds and until you hear a confirmation tone for the
forwarding to complete before hanging up.
NOTE: Press ##62# to un-forward calls.
TTY MODE
Your device is TTY compatible. A TTY device can allow people who have
hearing or speech disabilities to communicate by telephone.
To set the TTY mode or turn TTY support o, dial *983*889*n# on your
connected phone, replacing nwith one of the following numbers:
• Replace nwith 0for TTY O mode. Users who can hear and talk can
disable TTY support.
• Replace nwith 1for TTY Full mode. Users who cannot talk or hear
may use this mode to send and receive text messages through a TTY
device.
16 17
USING YOUR DEVICE USING YOUR DEVICE

• Replace nwith 2for VCO mode. Users who can talk, but cannot hear,
may use this mode to talk through the phone and receive responses
via text messages.
• Replace nwith 3for HCO mode. Users who can hear, but cannot talk,
may use this mode to listen to conversation of the other party and
respond via text messages.
PIN LOCK
Refer to the following table to check your nano-SIM card status, and
perform the corresponding action.
nano-SIM Status Battery Indicator Action
PIN Locked Green blinking Enter PIN code and then the
“#” key.
PUK locked Yellow blinking
Enter PUK code, the “*” key,
new PIN, the “*” key again,
new PIN again, and then the
“#” key.
NOTE: When you enter a wrong PIN code 3 times, the nano-SIM card will
be PUK locked; when you enter a wrong PUK code 10 times, the nano-
SIM card will be permanently locked.
SPECIFICATIONS
DEVICE SPECIFICATIONS
Item Description
Model Name WF723CC
Dimensions 1.11 x 6.30 x 5.51 in
Weight Approx.385 g
Frequency 1.1 GHz
Technology Bands
Supported
FDD LTE: Band2/Band4/Band5/Band12
(with MFBI)/Band13
BATTERY SPECIFICATIONS
Item Description
Limited Charge Voltage 4.4 V
Type Lithium-ion
Capacity 2800 mAh
Continuous Talk Time Approx. 3 hours
Continuous Standby Time Approx. 12 hours
18 19
USING YOUR DEVICE

TROUBLESHOOTING
Symptoms Possible Problems/ Solutions
There is no dial tone.
• Please wait for 1 to 2 minutes after your
device is turned on.
• If signal reception is poor, move to where
signal reception is good.
The connection sounds
distorted/noisy.
• Remove any electrical appliance which is
too close to the phone or your device.
• The cable or phone set might be damaged.
Try using a dierent cable or phone, or
contact the dealer.
There is a rapid
engaged tone when the
phone is removed from
the receiver.
Place the phone back on the receiver and try
again.
After dialing, there is no
tone.
After dialing, wait 4 to 8 seconds for the call to
connect.
REGULATORY AND SAFETY INFORMATION
SAFETY PRECAUTIONS
• Some electronic devices may be susceptible to electromagnetic
interference. Place your device away from the TV set, radio and other
electronic equipment to avoid electromagnetic interference.
• Your device may interfere with medical devices like hearing aids and
pacemakers. Consult a physician or the manufacturer of the medical
device before using this device.
• Please keep yourself at least 8 inches (20 centimeters) away from the
device.
• Do not use your device in dangerous environments such as oil
terminals or chemical factories where there are explosive gases or
explosive products being processed.
• Please use original accessories or accessories that are authorized by
ZTE. Unauthorized accessories may aect your device’s performance,
damage it, or cause danger to you.
• Do not attempt to dismantle your device. There are no user
serviceable parts.
• Do not allow your device or its accessories to come into contact with
liquid or moisture at any time. Do not immerse your device in any
liquid.
20 21

• Do not place objects on top of your device. This may lead to
overheating of the device.
• The device must be placed in a well-ventilated area while in use.
• Do not expose your device to direct sunlight or store it in hot areas.
High temperature can shorten the life of electronic devices.
• Do not allow children to play with your device or its charger.
• Keep the length of the cable between your device and the phone less
than 33 feet (10 meters).
• Your device is for indoor use only. Do not use it outside. Do not
connect telephone extensions which run outside of the building.
These can result in lightning damage to your unit.
CLEANING AND MAINTENANCE
• Use an antistatic cloth to clean your device. Do not use chemical or
abrasive cleanser as these could damage the plastic case. Turn o
your device before you clean it.
• Use your device within the temperature range of 14°F–131°F
(-10°C–+55°C), and the storage temperature range is -40°F–158°F
(-40°C–+70°C). The humidity range is 5%–95%.
• Do not take out your nano-SIM card unnecessarily. The nano-SIM card
may be easily lost or it can be damaged by static electricity.
FCC COMPLIANCE
This device complies with part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
CAUTION: Changes or modifications not expressly approved by the
manufacturer could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which
can be determined by turning the equipment o and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
22 23
REGULATORY AND SAFETY INFORMATION REGULATORY AND SAFETY INFORMATION

RF EXPOSURE
This device complies with FCC radiation exposure limits set forth for an
uncontrolled environment. In order to avoid the possibility of exceeding
the FCC radiation exposure limits, human proximity to the antenna shall
not be less than 20 cm (8 inches) during normal operation.
The FCC grant can be found under the Display Grant section of http://
www.fcc.gov/oet/fccid after searching on FCC ID: SRQ-Z723EL.
CTIA REQUIREMENTS
• Do not disassemble or open; crush, bend or deform; puncture or shred
the battery.
• Do not modify or remanufacture, attempt to insert foreign objects into
the battery, immerse or expose to water or other liquids, expose to
fire, explosion or other hazards.
• Only use the battery for the system for which it is specified.
• Only use the battery with a charging system that has been qualified
with the system per CTIA Certification Requirements for Battery
System Compliance to IEEE 1725. Use of an unqualified battery
or charger may present a risk of fire, explosion, leakage, or other
hazards.
• Do not short-circuit a battery or allow metallic conductive objects to
contact battery terminals.
• Replace the battery only with another battery that has been qualified
with the system per this standard, IEEE-Std-1725. Use of an unqualified
battery may present a risk of fire, explosion, leakage or other hazards.
• Promptly dispose of used batteries in accordance with local
regulations.
• Battery usage by children should be supervised.
• Avoid dropping the phone or battery. If the phone or battery is
dropped, especially on a hard surface, and the user suspects damage,
take it to a service center for inspection.
• Improper battery use may result in a fire, explosion or other hazards.
• The phone shall only be connected to CTIA certified adapters,
products that bear the USB-IF logo or products that have completed
the USB-IF compliance program.
24 25
REGULATORY AND SAFETY INFORMATION REGULATORY AND SAFETY INFORMATION

WARRANTY
This product is guaranteed for a period of 12 months from the date of
purchase. In the unlikely event of a fault occurring during this period,
please contact the place of purchase. Proof of purchase is required for
any service or support needed during the guarantee period.
This guarantee will not apply to a fault caused by an accident or a similar
incident or damage, liquid ingress, negligence, abnormal usage, non-
maintenance or any other circumstances on the user’s part. Furthermore,
this guarantee will not apply to any fault caused by a thunderstorm or
any other voltage fluctuations. As a matter of precaution, we recommend
disconnecting the charger during a thunderstorm. Batteries are
consumables and are not included in any guarantee. This guarantee
does not apply if batteries other than ZTE original batteries are used.
CONTACT US
For assistance, please contact:
Website: ConsumerCellular.com/Help
Telephone: [phone]
26 27

NOTES
28

ConsumerCellular.com
© 2018 Consumer Cellular, Inc. Consumer Cellular and the Consumer Cellular logo are
trademarks of Consumer Cellular, Inc. ZTE and the ZTE logos are trademarks of ZTE
Corporation. Other trademarks and trade names are the property of their respective owners.
No part of this publication may be quoted, reproduced, translated or used in any form or
by any means, electronic or mechanical, including photocopying and microfilm, without the
prior written permission of ZTE Corporation. ZTE Corporation reserves the right to make
modifications on print errors or update specifications in this guide without prior notice.