ZyXEL Communications WAP6807 User manual

Default Login Details
User’s Guide
WAP6807
Dual-band AC2100 Gigabit Wireless Extender
Copyright © 2021 Zyxel and/or its affiliates. All rights reserved.
Management IP Address http://(DHCP-assigned IP)
OR
http://192.168.1.5
User Name admin
Password (See the device label)
Version 1.0 Edition 5, 12/2021

WAP6807 User’s Guide
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IMPORTANT!
READ CAREFULLY BEFORE USE.
KEEP THIS GUIDE FOR FUTURE REFERENCE.
Screenshots and graphics in this book may differ slightly from your product due to differences in your
product firmware or your computer operating system. Every effort has been made to ensure that the
information in this manual is accurate.
Related Documentation
•QuickStartGuide
The Quick Start Guide shows how to connect the WAP6807.
•MoreInformation
Go to support.zyxel.com to find other information on the WAP6807.

Document Conventions
WAP6807 User’s Guide
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Document Conventions
Warnings and Notes
These are how warnings and notes are shown in this guide.
Warnings tell you about things that could harm you or your device.
Note: Notes tell you other important information (for example, other things you may need to
configure or helpful tips) or recommendations.
Syntax Conventions
• Product labels, screen names, field labels and field choices are all in bold font.
• A right angle bracket ( > ) within a screen name denotes a mouse click. For example, Wireless > WiFi
Configuration means you first click Wireless in the navigation panel, then the WiFi Configuration sub
menu to get to that screen.
Icons Used in Figures
Figures in this guide may use the following generic icons. The WAP6807 icon is not an exact
representation of your device.
WAP6807 Router Switch Internet
Server Desktop Laptop

Contents Overview
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Contents Overview
User’s Guide ........................................................................................................................................9
Introduction ........................................................................................................................................... 10
Hardware ............................................................................................................................................... 17
App Tutorials .......................................................................................................................................... 23
Web Tutorials ......................................................................................................................................... 38
Web Configurator ................................................................................................................................. 47
Technical Reference ........................................................................................................................56
Status ...................................................................................................................................................... 57
System .................................................................................................................................................... 60
Wireless LAN .......................................................................................................................................... 65
Troubleshooting .................................................................................................................................... 86

Table of Contents
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Table of Contents
Document Conventions ......................................................................................................................3
Contents Overview .............................................................................................................................4
Table of Contents.................................................................................................................................5
Part I: User’s Guide............................................................................................9
Chapter 1
Introduction ........................................................................................................................................10
1.1 Overview ......................................................................................................................................... 10
1.2 How to Set Up the WAP6807 ......................................................................................................... 10
1.3 MPro Mesh ....................................................................................................................................... 11
1.3.1 AP Steering and Band Steering ........................................................................................... 11
1.3.2 Network Controller ................................................................................................................ 13
1.4 Dual-Band WiFi ................................................................................................................................ 14
1.5 Setting Up Multiple Wireless Groups ............................................................................................. 15
1.6 Daisy Chain ..................................................................................................................................... 15
Chapter 2
Hardware............................................................................................................................................17
2.1 Front Panel and LEDs ...................................................................................................................... 17
2.2 Rear Panel ....................................................................................................................................... 18
2.3 Wall Mounting ................................................................................................................................. 18
2.4 WPS Button ...................................................................................................................................... 20
2.4.1 Using the WPS Button ............................................................................................................ 20
2.5 RESET Button .................................................................................................................................... 22
2.5.1 Using the RESET Button .......................................................................................................... 22
Chapter 3
App Tutorials.......................................................................................................................................23
3.1 Overview ......................................................................................................................................... 23
3.2 What You Can Do .......................................................................................................................... 23
3.3 MPro Mesh Network ....................................................................................................................... 23
3.4 General WiFi Settings ...................................................................................................................... 24
3.5 Locations of Devices ...................................................................................................................... 25
3.6 MPro Mesh Network Setup ............................................................................................................ 26
3.6.1 Setting up an MPro Mesh Router and a WAP6807 with a WiFi Connection ................... 27

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3.6.2 Setting up a non-MPro Mesh Router and a WAP6807 with a Wired Connection ........ 28
3.7 Network Management with the MPro Mesh App ...................................................................... 30
3.7.1 Home Screen ......................................................................................................................... 30
3.7.2 Devices Screen ...................................................................................................................... 31
3.7.3 WiFi Screen ............................................................................................................................. 33
3.7.4 Account Screen .................................................................................................................... 37
Chapter 4
Web Tutorials ......................................................................................................................................38
4.1 Overview ......................................................................................................................................... 38
4.2 WiFi Network Setup ......................................................................................................................... 38
4.2.1 Setting Up a WiFi Network .................................................................................................... 38
4.2.2 Connecting to the WAP6807’s WiFi Network Using WPS ................................................... 39
4.2.3 Without WPS ........................................................................................................................... 42
4.2.4 Setting Up a Guest WiFi Network ......................................................................................... 42
4.3 Device Maintenance ..................................................................................................................... 44
4.3.1 Backing Up the Device Configuration ............................................................................... 44
4.3.2 Restoring the Device Configuration ................................................................................... 44
4.3.3 Upgrading the Firmware ...................................................................................................... 45
Chapter 5
Web Configurator...............................................................................................................................47
5.1 Overview ......................................................................................................................................... 47
5.1.1 What You Can Do in this Chapter ....................................................................................... 47
5.2 Accessing the Web Configurator ................................................................................................. 47
5.2.1 Status Overview Screen (AP Mode) ................................................................................... 48
5.2.2 Status Overview Screen (Repeater Mode) ........................................................................ 49
5.3 Navigation Panel ............................................................................................................................ 50
5.4 Preparing Your Computer to Access the Web Configurator .................................................... 51
5.4.1 Static IP Configuration in Microsoft Windows .................................................................... 51
5.4.2 Static IP Configuration in MAC OS X ................................................................................... 53
Part II: Technical Reference...........................................................................56
Chapter 6
Status...................................................................................................................................................57
6.1 Overview ......................................................................................................................................... 57
6.2 What You Can Do .......................................................................................................................... 57
6.3 Overview Screen ............................................................................................................................ 57
6.4 System Log Screen ......................................................................................................................... 58

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Chapter 7
System.................................................................................................................................................60
7.1 Overview ......................................................................................................................................... 60
7.2 What You Can Do in this Chapter ................................................................................................ 60
7.3 Time Screen ..................................................................................................................................... 60
7.4 Password Screen ............................................................................................................................. 61
7.5 Restore/ Firmware Upgrade Screen ............................................................................................. 61
7.5.1 Restore .................................................................................................................................... 62
7.5.2 Firmware Upgrade ................................................................................................................ 63
7.6 Restart Screen ................................................................................................................................. 64
Chapter 8
Wireless LAN .......................................................................................................................................65
8.1 Overview ......................................................................................................................................... 65
8.2 What You Can Do in this Chapter ................................................................................................ 66
8.3 What You Should Know ................................................................................................................. 66
8.3.1 Wireless Basic ......................................................................................................................... 66
8.4 WiFi Configuration Screen ............................................................................................................. 66
8.5 2.4G/ 5G Interface Configuration ................................................................................................ 68
8.5.1 Basic Screen ......................................................................................................................... 68
8.5.2 Advanced Screen ................................................................................................................ 69
8.6 2.4G/ 5G Main WiFi Configuration ................................................................................................ 71
8.6.1 Basic Screen .......................................................................................................................... 71
8.7 WPS Screen ..................................................................................................................................... 73
8.8 Stations Screen ............................................................................................................................... 74
8.9 One SSID Screen ............................................................................................................................. 75
8.10 Technical Reference .................................................................................................................... 75
8.10.1 Wireless Network Overview ................................................................................................ 75
8.10.2 Wireless Security Overview ................................................................................................. 76
8.10.3 WiFi Protected Setup (WPS) ............................................................................................... 78
8.10.4 MPro Mesh Overview .......................................................................................................... 84
Chapter 9
Troubleshooting..................................................................................................................................86
9.1 Power, Hardware Connections, and LEDs ................................................................................... 86
9.2 WAP6807 Web Configurator Access and Login ......................................................................... 87
9.3 Internet Access ............................................................................................................................... 88
9.4 Resetting the WAP6807 to its Factory Defaults ............................................................................ 89
9.5 WiFi Problems .................................................................................................................................. 89
9.6 MPro Mesh Problems ...................................................................................................................... 90
9.7 MPro Mesh App Problems ............................................................................................................. 90
9.8 Daisy Chain Problems .................................................................................................................... 90

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Appendix A Wireless LANs ................................................................................................................ 92
Appendix B Customer Support ...................................................................................................... 103
Appendix C Legal Information ...................................................................................................... 109
Index.................................................................................................................................................115

9
PART I
User’s Guide

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CHAPTER 1
Introduction
1.1 Overview
The WAP6807 is a dual-band wireless extender that can extend WiFi coverage from a router/ modem
with Internet access. The WAP6807 supports MPro Mesh that lets a controller manage your WiFi network.
Use any of the following methods to manage the WAP6807.
• Web Configurator. This is the simplest way to manage the WAP6807.
• MPro Mesh App. Download the MPro Mesh app from Google Play or Apple Store to manage the
WAP6807.
1.2 How to Set Up the WAP6807
The WAP6807 can function as a Repeater or an Access Point (AP).
Set your WAP6807 as an AP if you already have a router in your network and you want to bridge a wired
network (LAN) and another LAN or wireless LAN (WLAN) in the same subnet. If the WAP6807 has a wired
uplink connection, it is in AP mode.
Figure 1 Device Operation Mode Example: AP Mode
In Figure 1, the WAP6807 that is acting as an AP is bridging a wired network and a wired LAN in
the same subnet.
Set your WAP6807 as a Repeater if you want to connect an existing wireless network through another
Access Point and also provide network connection to wireless clients. In this mode, the WAP6807 can be
an access point and a wireless client at the same time. If the WAP6807 has a wireless uplink connection,
it is in RP mode.

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Figure 2 Device Operation Mode Example: Repeater Mode
In Figure 2, the WAP6807 that is acting as a Repeater is letting a wireless client connect to the network
wirelessly through a router. This helps you expand wireless coverage when you have an access point or
wireless router already in your network.
Set up a Mesh network with your WAP6807 to enjoy band steering, AP steering, auto-configuration and
other advances for your wireless network, see Section 1.3 on page 11 for more information.
The WAP6807 can use both 2.4 GHz and 5 GHz networks at the same time. See Section 1.4 on page 14
for more information on dual-band WiFi.
You can add more WAP6807s to your network to form a daisy chain, see Section 1.6 on page 15 for
more information.
Manage the WAP6807 and your WiFi network using the MPro Mesh app. You can check your WiFi
network status, change passwords or set up guest WiFi access with QR code, see Chapter 4 on page 38
for more information.
1.3 MPro Mesh
A controller can automatically configure WiFi settings on extenders in the network as well as optimize
bandwidth usage. The controller optimizes bandwidth usage by directing wireless clients to an extender
(AP steering) or 2.4G/ 5G band (band steering) that is less busy.
• If the router/ modem is an MPro Mesh router/ modem, then the router/ modem is the controller.
• If the router/ modem is not an MPro Mesh router/ modem, then the WAP6807 is the controller.
1.3.1 AP Steering and Band Steering
Zyxel MPro Mesh supports AP steering and Band steering.
AP Steering
AP steering allows wireless clients to roam seamlessly between Mesh supported devices in your Mesh
network by using the same SSID and WiFi password. Also, AP steering helps monitor wireless clients and
drop their connections to optimize the WAP6807 bandwidth when the clients are idle or have a low
signal. When a wireless client is dropped, it has the opportunity to reconnect to a Mesh AP supported
device with a strong signal.

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Figure 3 AP Steering Application
Band Steering
Band steering allows 2.4GHz/5GHz dual-band wireless clients to move from one band to another. For
example, if the 2.4GHz channel is congested, wireless clients that support 5GHz can move to the 5GHz
band.

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Figure 4 Band Steering Application
1.3.2 Network Controller
To set up a Mesh network, you need a router or an AP that can function as a controller. A controller
manages and coordinates WiFi activity in a network.
A controller also manages the SSIDs and passwords on all APs in a network (auto-configuration). For
example, if you change the SSID on the controller, all the SSIDs of APs in a network will also change.
Note: For AP steering and band steering to work, the controller and all the APs in the network
need to have the same SSID and password. Therefore, we recommend using the
controller to change the SSID and password.
Figure 5 Mesh Application

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The following table describes the icons used in the figure.
Note: Your router must have an Internet connection whether it supports MPro Mesh or not.
Note: If your router supports Zyxel MPro Mesh, it will serve as the router controller in a Mesh
network with the WAP6807.
If your router does not support Zyxel MPro Mesh, your WAP6807 will automatically
become the AP controller.
1.4 Dual-Band WiFi
By default, the wireless LAN (WLAN) is enabled on the WAP6807. IEEE 802.11a/b/g/n/ac compliant
clients can wirelessly connect to the WAP6807 to access network resources.
The WAP6807 is a dual-band extender that can use both 2.4GHz and 5GHz networks at the same time.
You could use the 2.4 GHz band for regular Internet surfing and downloading while using the 5 GHz
band for time sensitive traffic like high-definition video, music, and gaming.
Figure 6 Dual-Band Application
Table 1 Icon Used in Figure 5
ICON DESCRIPTION
Crouter controller (MPro Mesh Router in Scenario 1, see Section 3.6.1 on
page 27) or AP controller (the first Extender in Scenario 2, see Section 3.6.2
on page 28)
AP Access Point
RP Repeater
C1 Client 1
C2 Client 2
APC Access Point coverage area
RPC Repeater coverage area

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1.5 Setting Up Multiple Wireless Groups
Company A wants to create different wireless network groups for different types of users as shown in the
following figure. Each group has its own SSID and security mode.
• Employees in Company A will use a general Company wireless network group.
• Higher management level and important visitors will use the VIP group.
• Visiting guests will use the Guest group, which has a different SSID and password.
Company A will use the following parameters to set up the wireless network groups.
1.6 Daisy Chain
You can add more extenders to your network to form a daisy chain. Daisy chain refers to the
connection from the first WAP6807 to other WAP6807s to extend the WiFi connection from the router to
the client. The WAP6807 uplink connection determines the mode: Access Point or Repeater.
• If the WAP6807 has a wired uplink connection, it is in AP mode.
• If the WAP6807 has a wireless uplink connection, it is in RP mode.
Here are some example scenarios for the WAP6807’s daisy chain connection:
Table 2 WiFi settings for different wireless network group
COMPANY VIP GUEST
SSID Company VIP Guest
Security Level More Secure More Secure More Secure
Security Mode WPA2-PSK WPA2-PSK WPA2-PSK
Pre-Shared Key ForCompanyOnly 123456789 guest123

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Figure 7 Scenario 1: Three APs
Figure 8 Scenario 2: Two APs and one RP
Figure 9 Scenario 3: One AP and two RPs
Figure 10 Scenario 4: Two RPs
Note: Set up your network as in Sencarios1-3 if your router does not support Zyxel MPro Mesh.
Scenario 4 in Figure 10 is only for routers that support Zyxel MPro Mesh.
Note: We do not recommend connecting more than three WAP6807s in your daisy chain
network. If you already have two WAP6807s acting as repeaters, we do not
recommend adding another WAP6807 as a repeater.
Note: If one of the WAP6807 has a wireless uplink connection, we do not recommend linking
the other WAP6807s in your daisy chain network with a wired connection.
Figure 11 Not Recommended Connection Example

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CHAPTER 2
Hardware
This section describes the front and back panel of the WAP6807. Refer to the Quick Start Guide to see
how to make the hardware connections.
2.1 Front Panel and LEDs
The figure below shows the front panel of the WAP6807. Use the LEDs to determine if the WAP6807 is
behaving normally or if there are problems on your network.
See Table 13 on page 27 and Table 15 on page 29 for more information on the LEDs.
Figure 12 WAP6807 Front Panel

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2.2 Rear Panel
Figure 13 WAP6807 Rear Panel
2.3 Wall Mounting
You may need screw anchors if mounting on a concrete or brick wall.
Table 3 Panel Ports and Buttons
LABEL DESCRIPTION
WPS See Section 2.4 on page 20 for more information on WPS button.
LAN1~2 Connect computers or other Ethernet devices to Ethernet ports for Internet access.
ON/OFF Press the button to turn the WAP6807 on or off.
POWER Connect the power cable and then can press the power button to start the device.
RESET Press the button to return the WAP6807 to the factory defaults.
Table 4 Wall Mounting Information
Distance between holes 89.00 mm
M4 Screws Two
Screw anchors (optional) Two

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Figure 14 Screw Specifications
1Select a position free of obstructions on a wall strong enough to hold the weight of the device.
2Mark two holes on the wall at the appropriate distance apart for the screws.
Be careful to avoid damaging pipes or cables located inside the wall
when drilling holes for the screws.
Figure 15 Wall Mounting Distance
3If using screw anchors, drill two holes for the screw anchors into the wall. Push the anchors into the full
depth of the holes, then insert the screws into the anchors. Do not insert the screws all the way in - leave
a small gap of about 0.5 cm.
If not using screw anchors, use a screwdriver to insert the screws into the wall. Do not insert the screws all
the way in - leave a gap of about 0.5 cm.
4Make sure the screws are fastened well enough to hold the weight of the WAP6807 with the connection
cables.
5Align the holes on the back of the WAP6807 with the screws on the wall. Hang the WAP6807 on the
screws.

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Figure 16 Wall Mounting Example
2.4 WPS Button
Your WAP6807 supports WiFi Protected Setup (WPS), which is an easy way to set up a secure wireless
network. WPS is an industry standard specification, defined by the Wi-Fi Alliance.
WPS allows you to quickly set up a wireless network with strong security, without having to configure
security settings manually. Each WPS connection works between two devices. Both devices must
support WPS (check each device’s documentation to make sure).
Depending on the devices you have, you can either press a button (recommended) on the device
itself, or in its web configurator. When WPS is activated on a device, it has two minutes to find another
device that also has WPS activated. Then, the two devices connect and set up a secure network by
themselves.
The WPS button is located at the front panel of the WAP6807.
2.4.1 Using the WPS Button
Make sure the power LED is on (not blinking). Then check the mode of your WAP6807, see Section 1.2 on
page 10 for more information.
Note: You must activate WPS in the WAP6807 and in another wireless device within two
minutes of each other.
Note: With WPS, wireless clients can only connect to the 5 GHz or 2.4 GHz wireless network
using the first 5 GHz or 2.4 GHz SSID on the WAP6807 (in AP or repeater mode).
WAP6807e as the Controller
In this scenario, your WAP6807 is the network controller. See Section 1.3.2 on page 13 for more
information on network controller.
In the figure below:
•Ais a WAP6807 in AP mode.
•Bis a WAP6807 in repeater mode.