ZyXEL Communications UAG2100 User manual

Quick Start Guide
www.zyxel.com
UAG2100
Unified Access Gateway
Version 4.00
Edition 1, 08/2014
Copyright © 2014 ZyXEL Communications Corporation
User’s Guide
Default Login Details
LAN IP Address http://172.16.0.1 (LAN1)
http://172.17.0.1 (LAN2)
User Name admin
Password 1234

UAG2100 User’s Guide
2
IMPORTANT!
READ CAREFULLY BEFORE USE.
KEEP THIS GUIDE FOR FUTURE REFERENCE.
Screenshots and graphics in this book may differ slightly from your product due to differences in
your product firmware or your computer operating system. Every effort has been made to ensure
that the information in this manual is accurate.
Related Documentation
•QuickStartGuide
The Quick Start Guide shows how to connect the UAG and access the Web Configurator wizards.
(See the wizard real time help for information on configuring each screen.) It also contains a
package contents list.
• CLI Reference Guide
The CLI Reference Guide explains how to use the Command-Line Interface (CLI) to configure the
UAG.
Note: It is recommended you use the Web Configurator to configure the UAG.
• Web Configurator Online Help
Click the help icon in any screen for help in configuring that screen and supplementary
information.

Contents Overview
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Contents Overview
Introduction .............................................................................................................................................18
Hardware Installation and Connection ....................................................................................................32
Printer Deployment .................................................................................................................................36
Installation Setup Wizard ........................................................................................................................44
Quick Setup Wizards ...............................................................................................................................52
Dashboard ...............................................................................................................................................58
Monitor ....................................................................................................................................................68
Registration .............................................................................................................................................99
Wireless ................................................................................................................................................102
Interfaces ..............................................................................................................................................106
Trunks ...................................................................................................................................................146
Policy and Static Routes .......................................................................................................................154
Zones ....................................................................................................................................................164
DDNS ....................................................................................................................................................168
NAT .......................................................................................................................................................173
VPN 1-1 Mapping ..................................................................................................................................180
HTTP Redirect ......................................................................................................................................185
SMTP Redirect ......................................................................................................................................189
ALG .......................................................................................................................................................193
UPnP .....................................................................................................................................................195
IP/MAC Binding .....................................................................................................................................202
Layer 2 Isolation ....................................................................................................................................207
IPnP ...................................................................................................................................................... 211
Web Authentication ...............................................................................................................................213
Firewall ..................................................................................................................................................232
Billing .....................................................................................................................................................246
Printer Manager ....................................................................................................................................262
Free Time ..............................................................................................................................................269
SMS ......................................................................................................................................................273
Bandwidth Management .......................................................................................................................275
User/Group ............................................................................................................................................285
AP Profile ..............................................................................................................................................299
Addresses .............................................................................................................................................314
Services ................................................................................................................................................319
Schedules .............................................................................................................................................324
AAA Server ...........................................................................................................................................328
Authentication Method ..........................................................................................................................332
Certificates ............................................................................................................................................335
ISP Accounts .........................................................................................................................................351

Contents Overview
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System ..................................................................................................................................................354
Log and Report .....................................................................................................................................395
File Manager .........................................................................................................................................410
Diagnostics ............................................................................................................................................421
Packet Flow Explore .............................................................................................................................429
Reboot ...................................................................................................................................................437
Shutdown ..............................................................................................................................................438
Troubleshooting ....................................................................................................................................439

Table of Contents
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Table of Contents
Contents Overview ..............................................................................................................................3
Table of Contents .................................................................................................................................5
Chapter 1
Introduction.........................................................................................................................................18
1.1 Overview ...........................................................................................................................................18
1.2 Default Zones, Interfaces, and Ports .................................................................................................18
1.3 Management Overview .....................................................................................................................19
1.4 Web Configurator ..............................................................................................................................20
1.4.1 Web Configurator Access ........................................................................................................20
1.4.2 Web Configurator Screens Overview ......................................................................................21
1.4.3 Navigation Panel .....................................................................................................................24
1.4.4 Tables and Lists .......................................................................................................................28
1.5 Stopping the UAG .............................................................................................................................31
Chapter 2
Hardware Installation and Connection .............................................................................................32
2.1 Wall Mounting ...................................................................................................................................32
2.2 Front Panel ........................................................................................................................................33
2.2.1 Front Panel LEDs ....................................................................................................................34
2.3 Rear Panel ........................................................................................................................................34
Chapter 3
Printer Deployment.............................................................................................................................36
3.1 Overview ...........................................................................................................................................36
3.2 Attach the Printer to the UAG ............................................................................................................36
3.3 Set up an Internet Connection on the UAG .......................................................................................36
3.4 Allow the UAG to Monitor and Manage the Printer ...........................................................................37
3.5 Turn on Web Authentication on the UAG ..........................................................................................39
3.6 Generate a Free Guest Account .......................................................................................................41
Chapter 4
Installation Setup Wizard...................................................................................................................44
4.1 Installation Setup Wizard Screens ...................................................................................................44
4.1.1 Internet Access Setup - WAN Interface ..................................................................................44
4.1.2 Internet Access: Ethernet .......................................................................................................45
4.1.3 Internet Access: PPPoE ..........................................................................................................46
4.1.4 Internet Access: PPTP ...........................................................................................................48
4.1.5 Internet Access - Finish ..........................................................................................................49

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4.2 Device Registration .........................................................................................................................50
Chapter 5
Quick Setup Wizards..........................................................................................................................52
5.1 Quick Setup Overview .......................................................................................................................52
5.2 WAN Interface Quick Setup ..............................................................................................................52
5.2.1 Choose an Ethernet Interface ..................................................................................................53
5.2.2 Select WAN Type .....................................................................................................................53
5.2.3 Configure WAN IP Settings .....................................................................................................54
5.2.4 ISP and WAN Connection Settings .........................................................................................54
5.2.5 Quick Setup Interface Wizard: Summary ................................................................................56
Chapter 6
Dashboard...........................................................................................................................................58
6.1 Overview ...........................................................................................................................................58
6.1.1 What You Can Do in this Chapter ............................................................................................58
6.2 The Dashboard Screen .....................................................................................................................58
6.2.1 The CPU Usage Screen ..........................................................................................................63
6.2.2 The Memory Usage Screen .....................................................................................................64
6.2.3 The Active Sessions Screen ....................................................................................................64
6.2.4 The DHCP Table Screen .........................................................................................................65
6.2.5 The Number of Login Users Screen ........................................................................................66
Chapter 7
Monitor.................................................................................................................................................68
7.1 Overview ...........................................................................................................................................68
7.1.1 What You Can Do in this Chapter ............................................................................................68
7.2 The Port Statistics Screen ...............................................................................................................69
7.2.1 The Port Statistics Graph Screen ...........................................................................................70
7.3 The Interface Status Screen .............................................................................................................71
7.4 The Traffic Statistics Screen ..............................................................................................................73
7.5 The Session Monitor Screen ............................................................................................................75
7.6 The DDNS Status Screen .................................................................................................................77
7.7 The IP/MAC Binding Monitor Screen ................................................................................................78
7.8 The Login Users Screen ..................................................................................................................79
7.9 The UPnP Port Status Screen ..........................................................................................................80
7.10 The USB Storage Screen ................................................................................................................81
7.11 The Dynamic Guest Screen ...........................................................................................................82
7.12 The AP List Screen ........................................................................................................................84
7.12.1 Station Count of AP .............................................................................................................85
7.13 The Radio List Screen ....................................................................................................................86
7.13.1 AP Mode Radio Information ..................................................................................................88
7.14 The Station List Screen ..................................................................................................................89

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7.15 The Printer Status Screen ..............................................................................................................90
7.16 The VPN 1-1 Mapping Status Screen .............................................................................................91
7.16.1 VPN 1-1 Mapping Statistics ...................................................................................................92
7.17 The Log Screen ...............................................................................................................................92
7.17.1 View AP Log .........................................................................................................................95
7.17.2 Dynamic Users Log ...............................................................................................................97
Chapter 8
Registration.........................................................................................................................................99
8.1 Overview ...........................................................................................................................................99
8.1.1 What You Can Do in this Chapter ............................................................................................99
8.1.2 What you Need to Know ..........................................................................................................99
8.2 Registration Screen .........................................................................................................................100
8.3 Service Screen ................................................................................................................................100
Chapter 9
Wireless.............................................................................................................................................102
9.1 Overview .........................................................................................................................................102
9.1.1 What You Can Do in this Chapter ..........................................................................................102
9.2 Controller Screen ...........................................................................................................................102
9.3 AP Management Screen ................................................................................................................103
9.3.1 Edit AP List ...........................................................................................................................104
Chapter 10
Interfaces...........................................................................................................................................106
10.1 Interface Overview ........................................................................................................................106
10.1.1 What You Can Do in this Chapter ........................................................................................106
10.1.2 What You Need to Know ......................................................................................................106
10.2 Port Role Screen ...........................................................................................................................108
10.3 Ethernet Summary Screen ............................................................................................................109
10.3.1 Ethernet Edit ....................................................................................................................... 111
10.3.2 Object References ............................................................................................................... 117
10.3.3 Add/Edit DHCP Extended Options ...................................................................................... 118
10.4 PPP Interfaces ..............................................................................................................................120
10.4.1 PPP Interface Summary ......................................................................................................120
10.4.2 PPP Interface Add or Edit ...................................................................................................122
10.5 VLAN Interfaces ...........................................................................................................................126
10.5.1 VLAN Interface Summary Screen .......................................................................................127
10.5.2 VLAN Interface Add/Edit .....................................................................................................128
10.6 Bridge Interfaces ..........................................................................................................................133
10.6.1 Bridge Interface Summary ...................................................................................................135
10.6.2 Bridge Interface Add/Edit ....................................................................................................136
10.7 Virtual Interfaces ...........................................................................................................................140

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10.7.1 Virtual Interfaces Add/Edit ...................................................................................................141
10.8 Interface Technical Reference .......................................................................................................142
Chapter 11
Trunks................................................................................................................................................146
11.1 Overview .......................................................................................................................................146
11.1.1 What You Can Do in this Chapter ........................................................................................146
11.1.2 What You Need to Know ......................................................................................................146
11.2 The Trunk Summary Screen .........................................................................................................149
11.2.1 Configuring a User-Defined Trunk .......................................................................................150
11.2.2 Configuring the System Default Trunk ................................................................................152
Chapter 12
Policy and Static Routes..................................................................................................................154
12.1 Policy and Static Routes Overview ...............................................................................................154
12.1.1 What You Can Do in this Chapter ........................................................................................154
12.1.2 What You Need to Know .....................................................................................................154
12.2 Policy Route Screen .....................................................................................................................156
12.2.1 Policy Route Edit Screen .....................................................................................................158
12.3 IP Static Route Screen ..................................................................................................................161
12.3.1 Static Route Add/Edit Screen ..............................................................................................162
12.4 Policy Routing Technical Reference ..............................................................................................163
Chapter 13
Zones .................................................................................................................................................164
13.1 Zones Overview ............................................................................................................................164
13.1.1 What You Can Do in this Chapter ........................................................................................164
13.1.2 What You Need to Know ......................................................................................................164
13.2 The Zone Screen ..........................................................................................................................165
13.2.1 Zone Edit .............................................................................................................................166
Chapter 14
DDNS..................................................................................................................................................168
14.1 DDNS Overview ............................................................................................................................168
14.1.1 What You Can Do in this Chapter ........................................................................................168
14.1.2 What You Need to Know ......................................................................................................168
14.2 The DDNS Screen ........................................................................................................................169
14.2.1 The Dynamic DNS Add/Edit Screen ....................................................................................170
Chapter 15
NAT.....................................................................................................................................................173
15.1 NAT Overview ...............................................................................................................................173
15.1.1 What You Can Do in this Chapter ........................................................................................173

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15.1.2 What You Need to Know ......................................................................................................173
15.2 The NAT Screen ............................................................................................................................174
15.2.1 The NAT Add/Edit Screen ....................................................................................................175
15.3 NAT Technical Reference ..............................................................................................................178
Chapter 16
VPN 1-1 Mapping ..............................................................................................................................180
16.1 VPN 1-1 Mapping Overview ..........................................................................................................180
16.1.1 What You Can Do in this Chapter ........................................................................................180
16.1.2 What You Need to Know ......................................................................................................180
16.2 The VPN 1-1 Mapping General Screen ........................................................................................181
16.2.1 The VPN 1-1 Mapping Edit Screen .....................................................................................182
16.3 The VPN 1-1 Mapping Profile Screen ...........................................................................................183
Chapter 17
HTTP Redirect...................................................................................................................................185
17.1 Overview .......................................................................................................................................185
17.1.1 What You Can Do in this Chapter ........................................................................................185
17.1.2 What You Need to Know ......................................................................................................185
17.2 The HTTP Redirect Screen ...........................................................................................................186
17.2.1 The HTTP Redirect Edit Screen ..........................................................................................187
Chapter 18
SMTP Redirect ..................................................................................................................................189
18.1 Overview .......................................................................................................................................189
18.1.1 What You Can Do in this Chapter ........................................................................................189
18.1.2 What You Need to Know ......................................................................................................189
18.2 The SMTP Redirect Screen ..........................................................................................................190
18.2.1 The SMTP Redirect Edit Screen .........................................................................................191
Chapter 19
ALG ....................................................................................................................................................193
19.1 ALG Overview ...............................................................................................................................193
19.1.1 What You Can Do in this Chapter ........................................................................................193
19.1.2 What You Need to Know ......................................................................................................193
19.1.3 Before You Begin .................................................................................................................194
19.2 The ALG Screen ...........................................................................................................................194
Chapter 20
UPnP ..................................................................................................................................................195
20.1 Overview .......................................................................................................................................195
20.2 What You Need to Know ...............................................................................................................195
20.2.1 NAT Traversal ......................................................................................................................195

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20.2.2 Cautions with UPnP .............................................................................................................196
20.3 UPnP Screen ................................................................................................................................196
20.4 Technical Reference ......................................................................................................................197
20.4.1 Using UPnP in Windows XP Example .................................................................................197
20.4.2 Web Configurator Easy Access ...........................................................................................199
Chapter 21
IP/MAC Binding.................................................................................................................................202
21.1 IP/MAC Binding Overview .............................................................................................................202
21.1.1 What You Can Do in this Chapter ........................................................................................202
21.1.2 What You Need to Know ......................................................................................................202
21.2 IP/MAC Binding Summary ............................................................................................................203
21.2.1 IP/MAC Binding Edit ............................................................................................................203
21.2.2 Static DHCP Edit .................................................................................................................205
21.3 IP/MAC Binding Exempt List .........................................................................................................205
Chapter 22
Layer 2 Isolation ...............................................................................................................................207
22.1 Overview .......................................................................................................................................207
22.1.1 What You Can Do in this Chapter ........................................................................................207
22.2 Layer-2 Isolation General Screen ................................................................................................208
22.3 White List ......................................................................................................................................208
22.3.1 Add/Edit White List Rule .....................................................................................................209
Chapter 23
IPnP....................................................................................................................................................211
23.1 Overview ....................................................................................................................................... 211
23.1.1 What You Can Do in this Chapter ........................................................................................ 211
23.2 IPnP Screen ..................................................................................................................................212
Chapter 24
Web Authentication..........................................................................................................................213
24.1 Overview .......................................................................................................................................213
24.1.1 What You Can Do in this Chapter ........................................................................................213
24.1.2 What You Need to Know ......................................................................................................214
24.2 Web Authentication Screen ...........................................................................................................214
24.2.1 Creating/Editing an Authentication Policy ............................................................................220
24.2.2 User-aware Access Control Example ..................................................................................221
24.3 Walled Garden Screen .................................................................................................................227
24.3.1 Adding/Editing a Walled Garden URL ................................................................................228
24.3.2 Walled Garden Login Example ............................................................................................228
24.4 Advertisement Screen ..................................................................................................................229
24.4.1 Adding/Editing an Advertisement URL ...............................................................................230

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Chapter 25
Firewall ..............................................................................................................................................232
25.1 Overview .......................................................................................................................................232
25.1.1 What You Can Do in this Chapter ........................................................................................232
25.1.2 What You Need to Know ......................................................................................................232
25.2 The Firewall Screen ......................................................................................................................234
25.2.1 Configuring the Firewall Screen ..........................................................................................235
25.2.2 The Firewall Add/Edit Screen ..............................................................................................237
25.3 The Session Control Screen .........................................................................................................239
25.3.1 The Session Limit Add/Edit Screen .....................................................................................240
25.4 Firewall Rule Configuration Example ............................................................................................241
25.5 Firewall Rule Example Applications ..............................................................................................243
Chapter 26
Billing.................................................................................................................................................246
26.1 Overview .......................................................................................................................................246
26.1.1 What You Can Do in this Chapter ........................................................................................246
26.1.2 What You Need to Know ......................................................................................................246
26.2 The General Screen ......................................................................................................................247
26.3 The Billing Profile Screen ..............................................................................................................248
26.3.1 The Account Generator Screen ...........................................................................................250
26.3.2 The Account Redeem Screen .............................................................................................253
26.3.3 The Billing Profile Add/Edit Screen ......................................................................................255
26.4 The Discount Screen .....................................................................................................................255
26.4.1 The Discount Add/Edit Screen ............................................................................................257
26.5 The Payment Service General Screen ..........................................................................................257
26.5.1 The Payment Service Custom Service Screen ...................................................................259
Chapter 27
Printer Manager ................................................................................................................................262
27.1 Overview .......................................................................................................................................262
27.1.1 What You Can Do in this Chapter ........................................................................................262
27.2 The General Screen ......................................................................................................................262
27.3 The Printout Configuration Screen ................................................................................................264
27.3.1 Reports Overview ................................................................................................................265
27.3.2 Key Combinations ...............................................................................................................265
27.3.3 Daily Account Summary ......................................................................................................266
27.3.4 Monthly Account Summary ..................................................................................................266
27.3.5 Account Report Notes .........................................................................................................267
27.3.6 System Status ......................................................................................................................267
Chapter 28
Free Time...........................................................................................................................................269

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28.1 Overview .......................................................................................................................................269
28.1.1 What You Can Do in this Chapter ........................................................................................269
28.2 The Free Time Screen ..................................................................................................................269
Chapter 29
SMS....................................................................................................................................................273
29.1 Overview .......................................................................................................................................273
29.1.1 What You Can Do in this Chapter ........................................................................................273
29.2 The SMS Screen ...........................................................................................................................273
Chapter 30
Bandwidth Management...................................................................................................................275
30.1 Overview .......................................................................................................................................275
30.1.1 What You Can Do in this Chapter ........................................................................................275
30.1.2 What You Need to Know .....................................................................................................275
30.2 The Bandwidth Management Screen ............................................................................................279
30.2.1 The Bandwidth Management Add/Edit Screen ....................................................................281
Chapter 31
User/Group........................................................................................................................................285
31.1 Overview .......................................................................................................................................285
31.1.1 What You Can Do in this Chapter ........................................................................................285
31.1.2 What You Need To Know .....................................................................................................285
31.2 User Summary Screen ..................................................................................................................287
31.2.1 User Add/Edit Screen ..........................................................................................................288
31.3 User Group Summary Screen .......................................................................................................291
31.3.1 Group Add/Edit Screen ........................................................................................................291
31.4 The User/Group Setting Screen ...................................................................................................292
31.4.1 Default User Settings Edit Screens .....................................................................................295
31.4.2 User Aware Login Example .................................................................................................296
31.5 User /Group Technical Reference .................................................................................................297
Chapter 32
AP Profile...........................................................................................................................................299
32.1 Overview .......................................................................................................................................299
32.1.1 What You Can Do in this Chapter ........................................................................................299
32.1.2 What You Need To Know .....................................................................................................299
32.2 Radio Screen ...............................................................................................................................300
32.2.1 Add/Edit Radio Profile .........................................................................................................302
32.3 SSID Screen ................................................................................................................................305
32.3.1 SSID List ..............................................................................................................................305
32.3.2 Add/Edit SSID Profile ..........................................................................................................307
32.3.3 Security List .........................................................................................................................308

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32.3.4 Add/Edit Security Profile ......................................................................................................310
32.3.5 MAC Filter List .....................................................................................................................312
32.3.6 Add/Edit MAC Filter Profile ..................................................................................................313
Chapter 33
Addresses .........................................................................................................................................314
33.1 Overview .......................................................................................................................................314
33.1.1 What You Can Do in this Chapter ........................................................................................314
33.1.2 What You Need To Know .....................................................................................................314
33.2 Address Summary Screen ............................................................................................................314
33.2.1 Address Add/Edit Screen ....................................................................................................315
33.3 Address Group Summary Screen .................................................................................................316
33.3.1 Address Group Add/Edit Screen .........................................................................................317
Chapter 34
Services.............................................................................................................................................319
34.1 Overview .......................................................................................................................................319
34.1.1 What You Can Do in this Chapter ........................................................................................319
34.1.2 What You Need to Know ......................................................................................................319
34.2 The Service Summary Screen ......................................................................................................320
34.2.1 The Service Add/Edit Screen ..............................................................................................321
34.3 The Service Group Summary Screen ..........................................................................................322
34.3.1 The Service Group Add/Edit Screen ...................................................................................322
Chapter 35
Schedules..........................................................................................................................................324
35.1 Overview .......................................................................................................................................324
35.1.1 What You Can Do in this Chapter ........................................................................................324
35.1.2 What You Need to Know ......................................................................................................324
35.2 The Schedule Summary Screen ...................................................................................................325
35.2.1 The One-Time Schedule Add/Edit Screen ...........................................................................326
35.2.2 The Recurring Schedule Add/Edit Screen ...........................................................................327
Chapter 36
AAA Server........................................................................................................................................328
36.1 Overview .......................................................................................................................................328
36.1.1 RADIUS Server ...................................................................................................................328
36.1.2 What You Can Do in this Chapter ........................................................................................328
36.1.3 What You Need To Know .....................................................................................................328
36.2 RADIUS Server Summary .............................................................................................................329
36.2.1 Adding a RADIUS Server ...................................................................................................329
Chapter 37
Authentication Method.....................................................................................................................332

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37.1 Overview .......................................................................................................................................332
37.1.1 What You Can Do in this Chapter ........................................................................................332
37.1.2 Before You Begin .................................................................................................................332
37.2 Authentication Method Objects .....................................................................................................332
37.2.1 Creating an Authentication Method Object ..........................................................................333
Chapter 38
Certificates ........................................................................................................................................335
38.1 Overview .......................................................................................................................................335
38.1.1 What You Can Do in this Chapter ........................................................................................335
38.1.2 What You Need to Know ......................................................................................................335
38.1.3 Verifying a Certificate ...........................................................................................................337
38.2 The My Certificates Screen ...........................................................................................................338
38.2.1 The My Certificates Add Screen ..........................................................................................339
38.2.2 The My Certificates Edit Screen ..........................................................................................341
38.2.3 The My Certificates Import Screen .....................................................................................344
38.3 The Trusted Certificates Screen ..................................................................................................345
38.3.1 The Trusted Certificates Edit Screen ..................................................................................346
38.3.2 The Trusted Certificates Import Screen ..............................................................................349
Chapter 39
ISP Accounts.....................................................................................................................................351
39.1 Overview .......................................................................................................................................351
39.1.1 What You Can Do in this Chapter ........................................................................................351
39.2 ISP Account Summary ..................................................................................................................351
39.2.1 ISP Account Edit .................................................................................................................352
Chapter 40
System...............................................................................................................................................354
40.1 Overview .......................................................................................................................................354
40.1.1 What You Can Do in this Chapter ........................................................................................354
40.2 Host Name ....................................................................................................................................355
40.3 USB Storage .................................................................................................................................355
40.4 Date and Time ...............................................................................................................................356
40.4.1 Pre-defined NTP Time Servers List .....................................................................................359
40.4.2 Time Server Synchronization ...............................................................................................359
40.5 Console Port Speed ......................................................................................................................360
40.6 DNS Overview ...............................................................................................................................361
40.6.1 DNS Server Address Assignment .......................................................................................361
40.6.2 Configuring the DNS Screen ...............................................................................................361
40.6.3 Address Record ..................................................................................................................363
40.6.4 PTR Record .........................................................................................................................363
40.6.5 Adding an Address/PTR Record .........................................................................................363

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40.6.6 Domain Zone Forwarder .....................................................................................................364
40.6.7 Adding a Domain Zone Forwarder ......................................................................................364
40.6.8 MX Record ..........................................................................................................................365
40.6.9 Adding a MX Record ...........................................................................................................365
40.6.10 Adding a DNS Service Control Rule ..................................................................................366
40.7 WWW Overview ............................................................................................................................367
40.7.1 Service Access Limitations ..................................................................................................367
40.7.2 System Timeout ...................................................................................................................367
40.7.3 HTTPS .................................................................................................................................367
40.7.4 Configuring WWW Service Control .....................................................................................368
40.7.5 Service Control Rules ..........................................................................................................371
40.7.6 Customizing the WWW Login Page ....................................................................................372
40.7.7 HTTPS Example ..................................................................................................................376
40.8 SSH ............................................................................................................................................383
40.8.1 How SSH Works ..................................................................................................................384
40.8.2 SSH Implementation on the UAG ........................................................................................385
40.8.3 Requirements for Using SSH ...............................................................................................385
40.8.4 Configuring SSH ..................................................................................................................385
40.8.5 Secure Telnet Using SSH Examples ...................................................................................386
40.9 Telnet ............................................................................................................................................388
40.9.1 Configuring Telnet ................................................................................................................388
40.10 FTP ............................................................................................................................................389
40.10.1 Configuring FTP ................................................................................................................389
40.11 SNMP .........................................................................................................................................390
40.11.1 Supported MIBs .................................................................................................................391
40.11.2 SNMP Traps ......................................................................................................................392
40.11.3 Configuring SNMP .............................................................................................................392
40.12 Language ...................................................................................................................................394
Chapter 41
Log and Report .................................................................................................................................395
41.1 Overview .......................................................................................................................................395
41.1.1 What You Can Do In this Chapter ........................................................................................395
41.2 Email Daily Report ........................................................................................................................395
41.3 Log Settings Screens ...................................................................................................................397
41.3.1 Log Settings Summary ........................................................................................................398
41.3.2 Edit System Log Settings ...................................................................................................399
41.3.3 Edit Log on USB Storage Setting .......................................................................................402
41.3.4 Edit Remote Server Log Settings .......................................................................................404
41.3.5 Log Category Settings Screen .............................................................................................406
Chapter 42
File Manager......................................................................................................................................410

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42.1 Overview .......................................................................................................................................410
42.1.1 What You Can Do in this Chapter ........................................................................................410
42.1.2 What you Need to Know ......................................................................................................410
42.2 The Configuration File Screen ......................................................................................................412
42.3 The Firmware Package Screen ....................................................................................................416
42.4 The Shell Script Screen ...............................................................................................................418
Chapter 43
Diagnostics .......................................................................................................................................421
43.1 Overview .......................................................................................................................................421
43.1.1 What You Can Do in this Chapter ........................................................................................421
43.2 The Diagnostics Screen ................................................................................................................421
43.2.1 The Diagnostics Files Screen ..............................................................................................422
43.3 The Packet Capture Screen ..........................................................................................................423
43.3.1 The Packet Capture Files Screen ........................................................................................425
43.4 Core Dump Screen .......................................................................................................................426
43.4.1 Core Dump Files Screen .....................................................................................................427
43.5 The System Log Screen ................................................................................................................427
Chapter 44
Packet Flow Explore.........................................................................................................................429
44.1 Overview .......................................................................................................................................429
44.1.1 What You Can Do in this Chapter ........................................................................................429
44.2 The Routing Status Screen ...........................................................................................................429
44.3 The SNAT Status Screen ..............................................................................................................433
Chapter 45
Reboot ...............................................................................................................................................437
45.1 Overview .......................................................................................................................................437
45.1.1 What You Need To Know .....................................................................................................437
45.2 The Reboot Screen .......................................................................................................................437
Chapter 46
Shutdown...........................................................................................................................................438
46.1 Overview .......................................................................................................................................438
46.1.1 What You Need To Know .....................................................................................................438
46.2 The Shutdown Screen ...................................................................................................................438
Chapter 47
Troubleshooting................................................................................................................................439
47.1 Resetting the UAG ........................................................................................................................445
47.2 Getting More Troubleshooting Help ..............................................................................................446

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Appendix A Customer Support ........................................................................................................447
Appendix B Legal Information..........................................................................................................453
Index ..................................................................................................................................................459

UAG2100 User’s Guide
18
CHAPTER 1
Introduction
1.1 Overview
The UAG is a comprehensive service gateway. The UAG combines an IEEE 802.11n wireless access
point, router, 4-port switch and service gateway in one box. If you have a "statement printer", such
as SP350E, you can connect it directly to the UAG, allowing you to easily print subscriber
statements. The UAG is ideal for offices, coffee shops, libraries, hotels and airport terminals
catering to subscribers that seek Internet access. You should have an Internet account already set
up and have been given usernames, passwords etc. required for Internet access.
You can use web authentication to allow guests to access the network only after they authenticate
with the UAG through a specifically designated login web page. You can also forward the
authenticated client's e-mail messages to a specific SMTP server.
The UAG also provides bandwidth management, NAT, port forwarding, policy routing, DHCP server
and many other powerful features. The UAG’s security features include firewall and certificates.
The UAG lets you set up multiple networks for your company. The UAG also provides two separate
LAN networks. You can set ports to be part of the LAN1 or LAN2. Alternatively, you can deploy the
UAG as a transparent firewall in an existing network with minimal configuration.
1.2 Default Zones, Interfaces, and Ports
The default configurations for zones, interfaces, and ports are as follows. References to interfaces
may be generic rather than the specific name used in your model. For example, this guide may use
“the WAN interface” rather than “P1”.

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Figure 1 Zones, Interfaces, and Physical Ethernet Ports
1.3 Management Overview
You can manage the UAG in the following ways.
Web Configurator
The Web Configurator allows easy UAG setup and management using an Internet browser. This
User’s Guide provides information about the Web Configurator.
Figure 2 Managing the UAG: Web Configurator
Physical Ports
Interfaces
Zones LAN1
lan1 lan2
WAN
wan1
P1 P2 P3 P4 P5
LAN2

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Command-Line Interface (CLI)
The CLI allows you to use text-based commands to configure the UAG. Access it using remote
management (for example, SSH or Telnet) or via the physical or Web Configurator console port.
See the Command Reference Guide for CLI details. The default settings for the console port are:
1.4 Web Configurator
In order to use the Web Configurator, you must:
• Use one of the following web browser versions or later: Internet Explorer 6.0, Firefox 8.0,
Chrome 14.0, Safari 4.0.
• Allow pop-up windows (blocked by default in Windows XP Service Pack 2).
• Enable JavaScripts, Java permissions, and cookies.
The recommended screen resolution is 1024 x 768 pixels.
1.4.1 Web Configurator Access
1Make sure your UAG hardware is properly connected. See the Quick Start Guide.
2In your browser go to http://172.16.0.1 or http://172.17.0.1. The Login screen appears.
3Type the user name (default: “admin”) and password (default: “1234”).
4Click Login. If you logged in using the default user name and password, the Update Admin Info
screen appears. Otherwise, the dashboard appears.
Table 1 Console Port Default Settings
SETTING VALUE
Speed 115200 bps
Data Bits 8
Parity None
Stop Bit 1
Flow Control Off